Crypto.com Review 2024
Minimum
deposit:
  • $1

Trading platform:

  • Proprietary platform

Crypto.com Review 2024

Updated:
Updated: April 09, 2024
Your capital is at risk.

5.42

/

10

TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum
deposit:
  • $1

Trading platform:

  • Proprietary platform
Trading features:
  • All major cryptocurrencies, no fiat trading, free cryptocurrency e-wallet and plastic card, profitable investment program, regular tournaments, and contests on the Trading Arena

Summary of Crypto.com Crypto Exchange

Crypto.com is a moderate-risk cryptocurrency exchange with the TU Overall Score of 5.42 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by Crypto.com clients on our website, Traders Union expert Anton Kharitonov recommends users to thoroughly analyze pros and cons before opening an account with this broker as not all clients are satisfied with the company, according to reviews. Crypto.com ranks 24 among 172 companies featured in the TU Rating, which is based on the evaluation of 100+ criteria.

The Crypto.com exchange offers the opportunity to trade the most popular cryptocurrencies on favorable terms. The site is distinguished by large trading volumes, a wide selection of assets available for trading, and the ability to get a loan in cryptocurrency. Additional earnings are available through the Supercharger investment program and participation in the regular trader competitions held by the exchange. Unfortunately, trading with fiat funds is not represented on the site.

NOTE!

If you are planning to trade cryptocurrencies, and not just keep your savings in crypto wallets, we recommend that you choose one of the top brokers with reliable regulation and access to trading crypto CFDs. This type of trading will help you avoid holding your cryptocurrency in e-wallets of exchanges, which quite regularly get hacked. Also, availability of leverage will allow you to trade crypto CFDs for amounts much higher than your deposit.

Traders Union experts recommend considering Top 3 companies from our rating:

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💰 Account currency: USD, EUR, GBP, HKD, JPY, and cryptocurrencies
🚀 Minimum deposit: Depends on the asset
⚖️ Leverage: 1:3 (margin trading), 1:50 (derivatives)
💱 Spread: Market
🔧 Instruments: Cryptocurrencies
💹 Margin Call / Stop Out: No

👍 Advantages of trading with Crypto.com:

  • a large number of cryptocurrencies and tokens, the list of assets is constantly growing;
  • all major options for depositing and withdrawing funds (bank cards and accounts, e-wallets, etc.);
  • the crypto exchange provides traders with leverage: for margin trading, it’s 1:3; for derivatives, it’s 1:50;
  • the function of cryptocurrency lending, securing a loan with one cryptocurrency at the expense of a deposit in another;
  • the opportunity to earn extra money by participating in regular events at the Trading Arena;
  • investment solution. The Supercharger allows you to flexibly invest free cryptocurrency funds;
  • the ability to pay trading commissions with your own coin of the CRO platform with a partial refund;
  • the crypto exchange provides a multicurrency wallet and a Visa Crypto.com plastic card with an 8% cashback.

👎 Disadvantages of Crypto.com:

  • no fiat trading;
  • the support service does not have a call center;
  • there are no full-fledged training programs.

Evaluation of the most influential parameters of Crypto.com

User Satisfaction Customer Satisfaction Score (CSAT) is a unique metric of Traders Union based on the analysis of user reviews posted on pages of each broker profile by the visitors of our website from all around the world. We have been collecting these broker reviews for over 13 years, and therefore, we know and understand the level of customer satisfaction with a specific brokerage company better than anyone else.

4.55

/10

Commissions and fees This parameter comprises a comprehensive analysis of all commissions and fees charged by a brokerage company, including trading and deposit/withdrawal fees. Also specific fees, for example the inactivity fee, are taken into account in the final score for the fees. Users can find detailed fees charged by a company in the broker’s profile.

7.90

/10

Trading instruments For this parameter, we evaluate the number of trading assets a broker offers access to in each group of financial instruments. We analyze the quotes a broker offers on Forex pairs, metals, indices, commodities, stocks, and cryptocurrencies. This parameter also includes evaluation of broker’s investment programs, for example access to copy trading, which we regard as an additional type of a trading instrument.

7.40

/10

Brand popularity Traders Union experts are confident that brand awareness mostly fully reflects the real state of affairs in a company – the more popular the broker, the more people trust it. The score for this indicator is based on the data analysis of such services as Ahrefs and SemRush, which show how often a company’s brand is searched on Google. In addition, indicators of the SimilarWeb service, which show the approximate number of visitors of the broker’s website, are also taken into consideration. We also review disclosed official reports of brokers, which allow for evaluating their client base.

7.50

/10

Customer support The score of this parameter is based on the number of available communication channels of a company’s support service. The quicker and easier it is to contact the broker’s support, the higher the score. We check every available support channel, test the speed of processing of requests and completeness of provided information through several interactions.

7.70

/10

Education This parameter provides an evaluation of a company’s capacity to work with beginners. Only quality training and provision of full and unbiased information can help novice traders and investors minimize the risks of losing money, even when working with top-ranked companies. Brokers with useful educational and informational tools, including webinars, tutorials, podcasts and articles, receive higher scores.

8.20

/10

Geographic Distribution of Crypto.com Traders

Popularity in

33.1%
US
United States
10.4%
IN
India
7.7%
CA
Canada
4.9%
AU
Australia
4.5%
AR
Argentina
4.4%
HK
Hong Kong
3.7%
EG
Egypt
3.6%
KR
Korea, Republic of
3.6%
SA
Saudi Arabia
44.1%
Others
Others

User Satisfaction i

16 comments
Total score:
7.3 /10

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charukah
8 weeks ago

Crypto.com has a lack of transparency regarding certain features and promotions, leading to confusion and mistrust among clients. Crypto.com may offer some attractive features and services, but these problems with customer support, fee transparency, and communication detract from its appeal as a crypto exchange.

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shakilbfl
2 years ago

In the course of my activity as an investor and financier, I came across different crypto exchanges. They have become very popular during the past three years. I have an account with the Crypto.com exchange. There are many advantages and disadvantages. In terms of cryptocurrency trading, there are companies with better conditions. In the investment space, Crypto.com has gone further and created some good opportunities. I would rate the activities and conditions of the exchange as "normal".

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abubakaraboy1
2 years ago

My acquaintance with the Crypto.com exchange began six months ago. I mainly traded with various Forex brokers and did not think about switching to cryptocurrency. But I saw how the bitcoin rate has changed over the past few years and decided to try crypto trading. I opened an account on the exchange and passed a difficult verification. Then I transferred my Bitcoins here and started trading. I must say that in all the time I have not encountered any failures in the trading platform. As far as I understand, they use the TradingView terminal here, and it is famous for being a fast and stable terminal. I withdrew funds once and the money came very quickly.

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Allan
2 years ago

I read reviews that Crypto.com does not withdraw funds and blocks accounts. I was greatly outraged by such an outright lie. I have been trading on the stock exchange for the second year, and there has never been such a case where it blocked my withdrawals. True, a couple of times there were delays in payments. But technical support never refused to accept my claims and did not ignore my requests. And the last time, when payments came late, I was credited with 100 CRO as compensation. So I want to say that the Crypto.com exchange is not a scam in any way.

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NB_LK
2 years ago

Recently, I have been looking for an opportunity to invest on the internet. The risk of running into scammers is great, but the risk is worth it. I had about 1 BTC on my wallet. I just wanted to exchange crypto for fiat and came to the Crypto.com exchange. That’s when I discovered the possibilities of passive investing. Using the CRO token, I believe, is a very good opportunity not only to store the crypto but also to generate income. Therefore, I studied the history of the Crypto.com exchange, its reviews, and registered. I had to go through verification to get access to all the features. So far, I have just started cooperation with the exchange, we'll see how it goes.

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ghoussse
2 years ago

An excellent platform for trading and investing in cryptocurrencies. The Crypto.com exchange has many advantages that set it apart from others. Investing with the CRO token is great for passive income. Besides, a lot is interconnected here. Investing can help lower the exchange commission when trading, and an increase in trading volume opens up new doors to investing. I am using all the opportunities to maximize the generation of income on the Crypto.com exchange.

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josi
3 years ago

The Crypto.com exchange is not for beginners. Even for stacking CROs in the amount of 5,000 (this is the standard for normal operation on the exchange), you need at least $700. Not every beginner can afford to simply leave such an amount in the form of a deposit on the exchange. Well, cryptocurrency trading itself, in my opinion, requires a serious approach. Probably a very big disadvantage of the Crypto.com exchange is the lack of a training program for crypto trading. But the presence of trading leverage, which can be as large as 1:50, is a great plus. However, I do not recommend using the maximum leverage, it is fraught with serious losses.

Expert Review of Crypto.com

The Crypto.com cryptocurrency exchange started its activities in 2018, is registered in the Cayman Islands, and operates under an official license. To access the full functionality of the exchange, extended verification of the KYC type is required. Protection of user data is provided by the proprietary encryption system.

The trading terminal is standard, there is mobile trading. The terminal has a lot of indicators, graphic elements, depth charts, and an order book. There are also stop loss and take profit functions. The exchange does not limit traders on trading strategies, scalping is available from 60 seconds to 30 minutes.

In addition to actually trading crypto-crypto with leverage, traders can earn by investing in the Supercharger program, plus a referral program with payments up to 50% of the commissions of invited users. A special advantage is a high volume and other activity on the site, such as contests with cash prizes which are sponsored frequently and held in the Trading Arena section.

In general, the site is characterized by high trading volumes, intuitive interaction, easae of use, and many useful functions. Commissions are average for the market, but they can be easily reduced due to some mechanisms offered by the exchange itself. The only drawback is the nonexistence of a call center and fiat trading.

Anton Kharitonov

Anton Kharitonov

Financial expert and analyst at Traders Union

Latest Crypto.com News

09.04.2024
​Cryptocurrency exchange Crypto.com announced that its Dubai-based unit, CRO DAX Middle East FZE, has received full operational approval from the Dubai
29.02.2024
​Cryptocurrency exchange Crypto.com has announced that it has entered into a partnership agreement with BTG Pactual to expand access to crypto services
14.02.2024
​The Hong Kong Securities and Futures Commission (SFC) has set a deadline of February 29 for cryptocurrency companies to obtain a license to operate as a
12.02.2024
​Crypto.com highlighted the success and benefits of its sponsorship deals with Formula 1 and the Ultimate Fighting Championship (UFC), which resulted in
13.12.2023
​Cryptocurrency exchange Crypto.com has announced that it has signed a Memorandum of Understanding (MoU) with six major charitable organizations in
04.12.2023
​Cryptocurrency exchange Crypto.com has received authorization as an Electronic Money Institution (EMI) from the UK's financial regulator, the Financial
14.11.2023
​Exchange Crypto.com has unveiled its new crypto derivatives-based product, Strike Options, available to U.S. users via a mobile app. Strike Options
11.09.2023
​Cryptocurrency exchange Crypto.com has unveiled Earn Plus, a new Crypto Earn program that allows clients to make more affordable and profitable
08.08.2023
Online gaming payment acceptance service Xsolla and cryptocurrency exchange Crypto.com have entered into a partnership to integrate the exchange's solution

Dynamics of Crypto.com’s popularity among
Traders Union’s traders, according to 2023 data

Logo TU
20,0%
Top 3
10,0%
Top 5
7,0%
Top 10
5,0%
Top 20
1,0%
Top 40
0,5%
Top 100
0,2%
Top 100+
0,05%
Jan.
Feb.
Mar.
Apr.
May.
Jun.
Jul.
Aug.
Sep.
Oct.
Nov.
Dec.

Investment Programs, Available Markets, and Products of the Crypto Exchange

The Crypto.com exchange platform offers traders a Supercharger investment program. Its essence lies in the provision of cryptocurrency for use by the partners of the site with the payment of annual interest from them. The program is divided into two parts:

  • Accrual period. Within 45 days, you can deposit funds into the pool of the investment program. Funds are freely entered and withdrawn in any amount, the program automatically calculates the average share of your participation.

  • Remuneration period. For the next 45 days, you receive a daily interest, which is calculated by the share of deposits for the period of accrual.

Please note that deposits are only possible in one specific currency. With the update of the 90-day period, the conditions of the program are changing; for example, the cryptocurrency required for a deposit, and the estimated income (on average, it ranges from 5.56% to 26.62%). To join the program, a trader needs to go to the appropriate section of the site, click the "Learn more" button to open the current program, and then click "Login".

Important!

If you are a large investor and plan on investments over $10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

Crypto.com’s affiliate program

To invite a referral, you need to go to the appropriate section of your personal account and copy the affiliate link. You can place it anywhere you like. Each user who registers and starts trading on the exchange, having followed your link before, will become your referral. The Crypto.com referral program offers two types of payments for invited partners:

  • For 12 months, you will receive 50% of the affiliate's commission fees on each trade. After the expiration of the specified period, the invited user ceases to be your affiliate and no longer generates income for you.

  • As soon as the referred affiliate makes their first CRO trade of at least CRO 1,000, you receive a one-time payment in USD. Its value depends on the amount of CRO on the first trade of the affiliate. The payout can be USD 10-2,000 

Coins received as a bonus for the first deposit are not taken into account when the condition for the rate with the CRO participation is fulfilled. This bonus is received by each new user who has passed verification and deposited funds. It is 2% in CRO of the first deposit amount.

Please note that the referral program is not cross-platform. This means that you have different referral links in the application and in the personal account of the web version. A user who has followed the web link, but has registered and trades through the mobile application, will not be considered your referral.

Trading Conditions for Crypto.com Users

A multicurrency crypto wallet, which is provided for free to each user, allows you to store funds, including in fiat for USD, EUR, GBP, HKD, JPY. You can freely convert fiat to crypto and vice versa, however, you cannot use it for trading or investing. A Crypto.com Visa card linked to an account can be used to pay for items in offline stores. The Crypto.com Mobile App has a PayPal function, so you can also pay via it, provided your phone supports this technology.

$1

Minimum
deposit

1:50

Leverage

24/7

Support

💻 Trading platform: Proprietary platform
📊 Accounts: Standard
💰 Account currency: USD, EUR, GBP, HKD, JPY, and cryptocurrencies
💵 Replenishment / Withdrawal: Bank cards and accounts, electronic and cryptocurrency wallets
🚀 Minimum deposit: Depends on the asset
⚖️ Leverage: 1:3 (margin trading), 1:50 (derivatives)
💼 PAMM-accounts: No
📈️ Min Order: From 0
💱 Spread: Market
🔧 Instruments: Cryptocurrencies
💹 Margin Call / Stop Out: No
🏛 Liquidity provider: No
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Orders execution: No data
⭐ Trading features: All major cryptocurrencies, no fiat trading, free cryptocurrency e-wallet and plastic card, profitable investment program, regular tournaments, and contests on the Trading Arena
🎁 Contests and bonuses: Yes
Your capital is at risk.

Broker comparison table of trading instruments

Crypto.com Bybit OKX XT.com KuCoin Bithumb
Forex No No No No No No
Metalls No No No No No No
Crypto Yes Yes Yes Yes Yes Yes
CFD No No No No No No
Indexes No No No No No No
Stock No No No No No No
ETF No No No No No No
Options No No No No No No

Crypto.com Commissions & Fees

Information
At Crypto.com the commission fee depends on the trader's trading level. There are 9 trading levels. They differ in the volume of trades over the last 30 days (calculated in US dollars). The higher the trading volume, the lower the commission. At the first level, the maker/taker commission is 0.40%. At the highest level, the ninth, the commission is 0.04% for the maker and 0.1% for the taker. Important! There are other commissions for derivatives trading, their size can be specified in the corresponding section of the site.
Reducing the commission is also possible due to the existence of CRO in the trader's account. All users are divided into 8 levels of CRO. At the first level, you have less than CRO 5,000 and your discount is only 10%. At the maximum level - the eighth, (with CRO 50,000,000 in the account), your discount is 100%, that is, you do not pay trading commissions at all.
Account type Spread (minimum value) Withdrawal commission
Standard 0.4% per order Yes

You can get VIP status on the site. This requires the largest trading volumes among all users. VIP status has three levels and is assigned personally. Reduced commission fees apply for VIP users (0.02-0.00% for the maker, 0.04-0.02% for the taker, following the level). There are no commissions for depositing funds on the venue, there are commissions for withdrawing funds, however. The withdrawal fee is calculated separately for each cryptocurrency, this information can be specified in the "Commissions and Limits" section. The minimum deposit limits are also indicated there, and they also differ for each asset. The table below shows a comparison with other exchanges in relation to commissions:

Broker Average commission Level
Crypto.com $0.4 Medium
Bybit $20 High
Bitfinex $0.1 Low
Logo Crypto.com
$0.4
$20
$0.1

Contacts

Foundation date 2016
Registration address Hong Kong, Hong
Official site
Contacts
Your capital is at risk.
Disclaimer:

Your capital is at risk. Cryptocurrency trading can be extremely risky. Cryptocurrency trading can lead to large and immediate financial losses. The volatility and unpredictability of the price of cryptocurrency relative to fiat currency may result in significant loss over a short period of time. Transactions in cryptocurrency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable. The nature of cryptocurrency may lead to an increased risk of fraud or cyber attack.

All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.
Crypto.com Review Crypto.com Review

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FAQs

Do reviews by traders influence the Crypto.com rating?

Any review can raise or lower the rating of any broker in the general list of brokers. To read reviews about Crypto.com you need to go to the broker's profile.

How to leave a review about Crypto.com on the Traders Union website?

To leave a review about Crypto.com, register on the Traders Union website or you can also leave a review through Facebook.

Is it possible to leave a comment about Crypto.com on a non-Traders Union client?

Anyone can leave feedback about Crypto.com on multiple participating clients; however, Traders Union clients also receive additional payments later for working with any broker listed at the Forex market.

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