Index Capital Review 2024

Index Capital Review 2024

Updated: January 14, 2022
Updated: January 14, 2022

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TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details

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Summary of Index Capital Trading Company

Index Capital is a high-risk broker with the TU Overall Score of 0 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by Index Capital clients on our website, Traders Union expert Anton Kharitonov does not recommend working with this broker, as, according to reviews, most clients are not satisfied with the broker. Index Capital ranks 53 among 395 companies featured in the TU Ranking, which is based on the evaluation of 100+ criteria and a test on how to open an account.

Established in 2014, Index Capital is a fast-growing financial spread betting, spread trading and CFD trading company headquartered in Limassol, Cyprus, with an FCA registered branch (FRN 660640) in the heart of the City of London. As a regulated EU broker licensed by Cyprus Securities and Exchange Commission (CySEC) with CIF License Number 249/14, FCA regulated reg: 709693, Capital Index ensures that all client funds are held in segregated client accounts at Barclays Bank PLC in London.

💰 Account currency: No
🚀 Minimum deposit: No
⚖️ Leverage: No
💱 Spread: No
🔧 Instruments: No
💹 Margin Call / Stop Out: No

Evaluation of the most influential parameters of Index Capital

User Satisfaction Customer Satisfaction Score (CSAT) is a unique metric of Traders Union based on the analysis of user reviews posted on pages of each broker profile by the visitors of our website from all around the world. We have been collecting these broker reviews for over 13 years, and therefore, we know and understand the level of customer satisfaction with a specific brokerage company better than anyone else.

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Regulation and safety The score for this parameter is based on the licenses a company holds. The higher the level of the license, the higher the score. Obtaining licenses in other jurisdictions also improves a broker’s score. We divide all licenses into three levels:

Level 1 jurisdictions (high level of trust): CFTC – USA, FINMA – Switzerland, FCA — UK, ASIC – Australia, CBI – Ireland, JFSA — Japan, MAS – Singapore, FMA — New Zealand, IIROC – Canada, SFC – Hong Kong.

Level 2 jurisdictions (medium level of trust): CySEC – Cyprus, FSCA – South Africa, CBRC – China, SEBI – India, ISA – Israel, SECT – Thailand, DFSA – United Arab Emirates

Level 3 jurisdictions (low level of trust): FSC – Belize, FSC – British Virgin Islands, FSC – Mauritius, VFSC – Vanuatu, SCB – The Bahamas, BMA – Bermuda, CIMA – Cayman Islands

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Commissions and fees This parameter comprises a comprehensive analysis of all commissions and fees charged by a brokerage company, including trading and deposit/withdrawal fees. Also specific fees, for example the inactivity fee, are taken into account in the final score for the fees. Users can find detailed fees charged by a company in the broker’s profile.

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Trading instruments For this parameter, we evaluate the number of trading assets a broker offers access to in each group of financial instruments. We analyze the quotes a broker offers on Forex pairs, metals, indices, commodities, stocks, and cryptocurrencies. This parameter also includes evaluation of broker’s investment programs, for example access to copy trading, which we regard as an additional type of a trading instrument.

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Brand popularity Traders Union experts are confident that brand awareness mostly fully reflects the real state of affairs in a company – the more popular the broker, the more people trust it. The score for this indicator is based on the data analysis of such services as Ahrefs and SemRush, which show how often a company’s brand is searched on Google. In addition, indicators of the SimilarWeb service, which show the approximate number of visitors of the broker’s website, are also taken into consideration. We also review disclosed official reports of brokers, which allow for evaluating their client base.

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Customer support The score of this parameter is based on the number of available communication channels of a company’s support service. The quicker and easier it is to contact the broker’s support, the higher the score. We check every available support channel, test the speed of processing of requests and completeness of provided information through several interactions.

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Education This parameter provides an evaluation of a company’s capacity to work with beginners. Only quality training and provision of full and unbiased information can help novice traders and investors minimize the risks of losing money, even when working with top-ranked companies. Brokers with useful educational and informational tools, including webinars, tutorials, podcasts and articles, receive higher scores.

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User Satisfaction i

2 comments
Total score:
2 /10
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DasakForex

Terminal
Index Capital is just disgusting. Constant bugs, data export freezes, terminal windows may freeze and the price stays in one place, despite the fact that everything works perfectly for another broker in the Quick. There are no instructions for plugins on the site. I regretted very much that I had spent time working with an IT investor. Outside working hours, not all data are loaded very often. Very bad software and disgusting servers. And yet, orders for the market and limits work alternately. This is not a job, I withdraw the balances and trade with another broker.

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rezariadi

Index Capital scoundrels! When I deposited money into the account, everyone was just darlings in communication, and when it came to the withdrawal, everything disappeared, they write letters that essentially do not explain anything, they just pour water, they promise and that's it. And the last one was written quite like that roughly. In general, I understood who I contacted ...

Dynamics of Index Capital’s popularity among
Traders Union’s traders, according to 2023 data

Logo TU
20,0%
Top 3
10,0%
Top 5
7,0%
Top 10
5,0%
Top 20
1,0%
Top 40
0,5%
Top 100
0,2%
Top 100+
0,05%
Jan.
Feb.
Mar.
Apr.
May.
Jun.
Jul.
Aug.
Sep.
Oct.
Nov.
Dec.

Comparison of Index Capital with other Brokers

Index Capital RoboForex Exness FxPro
Trading
platform
No MT4, MT5, R MobileTrader, R StocksTrader, R WebTrader Exness Trade App (mobile), Exness Terminal (web), MetaTrader5, MetaTrader4 MT4, MobileTrading, MT5, cTrader, FxPro Edge
Min deposit No $10 $10 $100
Leverage No From 1:1
to 1:2000
From 1:1
to 1:2000
From 1:1
to 1:500
Trust management No No No No
Accrual of % on the balance No No No No
Spread No From 0 points From 1 point From 0 points
Level of margin call
/ stop out
No 60%  /  40% No  /  60% 25%  /  20%
Execution of orders No Market Execution, Instant Execution Market Execution, Instant Execution Market Execution
No deposit bonus No No No No
Cent accounts No Yes No No

Broker comparison table of trading instruments

Index Capital RoboForex Exness FxPro
Forex No Yes Yes Yes
Metalls No Yes Yes Yes
Crypto No No Yes Yes
CFD No Yes Yes Yes
Indexes No Yes Yes Yes
Stock No Yes Yes Yes
ETF No Yes No No
Options No No No No

Contacts

All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.

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FAQs

Do reviews by traders influence the Index Capital rating?

Any review can raise or lower the rating of any broker in the general list of brokers. To read reviews about Index Capital you need to go to the broker's profile.

How to leave a review about Index Capital on the Traders Union website?

To leave a review about Index Capital, register on the Traders Union website or you can also leave a review through Facebook.

Is it possible to leave a comment about Index Capital on a non-Traders Union client?

Anyone can leave feedback about Index Capital on multiple participating clients; however, Traders Union clients also receive additional payments later for working with any broker listed at the Forex market.

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