Rakuten Securities Review 2024
Minimum
deposit:
  • $50

Trading platform:

  • MT4
Regulation:
  • ASIC

Rakuten Securities Review 2024

Updated:
Updated: November 29, 2023

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Summary of Rakuten Securities Trading Company

ATFX acquired Rakuten Securities. All accounts opened with Rakuten Securities have been transferred to the ATFX database, and Rakuten Securities has ceased to exist. Rakuten Securities clients and partners are encouraged to continue business with the regulated company ATFX.

👍 Advantages of trading with Rakuten Securities:

  • minimum deposit of $50;
  • narrow fixed spreads from 0.5 pips;
  • license from ASIC.

👎 Disadvantages of Rakuten Securities:

  • no cent (micro) accounts;
  • clients do not have access to the MT5 platform and the MT4 web version;
  • a limited range of trading instruments is available, for example, cryptocurrencies, stocks, binary options, futures, or bonds are not available.
  • the broker does not work with traders from Russia and Ukraine;
  • the website does not have a Russian version.

Geographic Distribution of Rakuten Securities Traders

Popularity in

17.16%
MY
Malaysia
14.76%
AU
Australia
11.18%
VN
Vietnam
6.25%
CN
China
2.31%
PK
Pakistan
1.56%
PL
Poland
0.96%
US
United States
0.26%
UA
Ukraine
2.95%
DE
Germany
2.61%
BG
Bulgaria
13%
Others
Others

User Satisfaction i

11 comments
Total score:
2.5 /10

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CharlesSop
1 year ago

With the help of rakuten securities, I was only able to get a drain. And decent. Vkladyyavsya in trade with all his might got drained! It's just that the broker decided that I didn't need to make money and one day he made every effort to do so.

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SnorreSl
1 year ago

Broker Rakuten Securities closes unfavorable trades. The support service does not work at all. For some reason it seems to me that this company is on the verge of collapse. It seems to me that we were all deceived, and we will never see our money again.

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Stumuanm
1 year ago

I am not satisfied with cooperation with Rakuten Securities. These are greedy scammers who pull money from their customers by any means. Managers help to merge them, and then nobody needs you anymore. This is how these scammers work, guys, don't get caught!

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joyn69
1 year ago

Real scammers, they take money and do not withdraw anything. Be careful not to work with this company. This is a complete scam.

Responses to a comment
jackqt69 to joyn69
1 year ago

I can only confirm your words. The company works well for depositing, but they do not allow to withdraw profits and depots. Just awful!

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lily01f91632053650
1 year ago

Please don't ever do business with this "company". One had only to register on their website, persistent calls and persuasion to start trading immediately went. Well, it dawned on me in time not to deal with them and not to start funds.

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madonnasauceda7563
2 years ago

You can start trading with Rakuten Securities by depositing $50 into your account. The amount of leverage depends on the type of account, instrument and status. I usually trade with no more than 1:10 leverage, so the leverage provided by the broker is more than enough for me. Retail customers are protected against negative balance. It is possible to open an Islamic account, but only if you prove that you are a Muslim. Affiliate program - only IB. Bonuses are available from time to time, but ASIC does not allow interest on deposits. To deposit and withdraw funds, you can use a bank transfer, cards, electronic wallets and cryptocurrencies. But the bank account will have to be tied in any way.

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vinebhat24
3 years ago

Small amounts are withdrawn, when you request more - go through verification, write, although it is passed. I am definitely leaving them.

Latest Rakuten Securities News

29.11.2023
​Rakuten Group is a Japanese conglomerate that owns a number of e-commerce and mobile companies. The company continues to struggle with its debt burden
19.07.2023
​Japanese brokerage Rakuten Securities has announced the launch of an artificial intelligence-based chat service designed to help with investment-related
28.04.2023
Rakuten Securities, a subsidiary of the Rakuten Group, has released its financial report for the first quarter of 2023, which shows a rise in net income.In
06.03.2023
Rakuten Securities' Hong Kong office reported an increase in cases of scams involving the company's logo, name, and data.This type of scam defrauds
24.02.2023
​The broker intends to expand its trading instruments range by adding new stocks.Rakuten Securities announced that beginning February 24, 2023, it will

Investment Programs, Available Markets and Products of the Broker

Rakuten Securities provides its clients with passive income without the need for independent trading. To do this, the broker offers to use two services for copying trades: Myfxbook and ZuluTrade. Clients of the company are unable to invest in PAMM accounts or investment portfolios with varying levels of risk.

ZuluTrade is a mobile social trading platform

Connecting to ZuluTrade allows investors to choose a trader to copy his transactions from thousands of registered professionals in 192 countries. The platform has its own ZuluRank evaluation algorithm for analyzing the effectiveness of a trading strategy, as well as the performance of signal providers. Participation in auto-trading allows the investor to copy the trades of experienced traders in real-time without having to sit in front of a computer all the time or undergo professional financial training.

  • The investor pays the trader a pre-agreed commission from his profit only if his trade is successful.

  • An investor can choose a provider based on total performance (pips earned over the whole trading period) or average pips per trade.

  • EU investors can only see traders from the Top 1000 who have been trading for more than 12 weeks and earn profits above 3 pips per trade.

  • The number of traders an investor can connect with is unlimited. An investor can simultaneously copy strategies with different levels of risk.

  • All trades are copied instantly with a speed of a few ms.

The broker does not charge a fee for connecting to the ZuluTrade platform, but the system does. The investor pays a margin of 1 pips on the spread above the broker’s spreads. The trader earns up to 0.5 pips for each lot closed on the investor’s real account. To be able to copy trades through ZuluTrade, the investor must deposit $1000 or more into the account.

Important!

If you are a large investor and plan on investments over $10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

Rakuten Securities referral program

  • The Introducing Broker (IB) program offers discounts of up to $14, or 60% of connected clients’ total trading spread.

The IB program enables partners to expand their own businesses in the Forex sector. Rakuten Securities provides introducing brokers with marketing materials, web banners, customized landing pages, and comprehensive analytics, allowing them to track potential clients and their subsequent trading activity.

Trading Conditions for Rakuten Securities Users

Trading conditions at Rakuten Securities are not suitable for all traders. The broker provides a limited range of trading instruments, including currency pairs, gold, silver, and indexes. The company’s clients are unable to trade cryptocurrencies, stocks, or futures. The maximum leverage is 1:400, and on a standard account, this value does not exceed 1:100, which is a fairly low indicator on Forex.

$50

Minimum
deposit

1:400

Leverage

16/5

Support

💻 Trading platform: MT4
📊 Accounts: Demo, Standard (1:100), High Leverage (1:400)
💰 Account currency: EUR, USD, GBP, AUD
💵 Replenishment / Withdrawal: Bank transfer, Skrill, Neteller, UnionPay, TransferWise, Bitcoin, Visa/Maestro/Amex bank cards
🚀 Minimum deposit: $50
⚖️ Leverage: 1:100/1:400
💼 PAMM-accounts: No
📈️ Min Order: 0.01
💱 Spread: From 0.5 pips (Standard)
From 0.8 pips (High Leverage)
🔧 Instruments: 40 currency pairs, gold, silver, CFDs on indexes
💹 Margin Call / Stop Out: 40-70% / 20-50%
🏛 Liquidity provider: Rakuten Group (Tokyo)
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Orders execution: Instant execution
⭐ Trading features: Cryptocurrency trading is not available
🎁 Contests and bonuses: No

Rakuten Securities Commissions & Fees

Information
Traders Union specialists analyzed the trading conditions of Rakuten Securities for the presence of trading and non-trading fees. The broker does not charge fees for deposits or withdrawals. Payment systems fees: for deposits, it’s 0%; for withdrawals, it’s 0% for UnionPay, 2% for Neteller and Skrill; and 25 AUD/25 USD /20 EUR/15 GBP (National Australia Bank).
Account type Spread (minimum value) Withdrawal commission
Standard From $5 Yes
High Leverage From $7 Yes

Clients are given swaps for transferring a position to the next day.
TU experts also compared the size of the average trading fee (spread) charged by Rakuten Securities Australia with competitors who are similarly situated. Based on the comparison, each broker was assigned a level ranging from low to high.

Broker Average commission Level
Rakuten Securities $6 Medium
RoboForex $1 Low
Pocket Option $8.5 High
Logo Rakuten Securities
$6
$1
$8.5

Detailed review of Rakuten Securities

Rakuten Securities Australia is a subsidiary of the large Asian holding company Rakuten Group, and as such, it strives to adhere to all applicable regulations. The company is focused on providing its clients with highly competitive spreads and high-quality support. Quotes come directly from the Tokyo headquarters, which has access to a large number of top-tier liquidity providers. Thanks to the use of such technology, Rakuten Securities can offer its innovative pricing pattern on global markets.

Rakuten Securities in numbers, according to the company’s website:

  • more than 2.2 million clients worldwide;

  • 15 billion Australian dollars is Rakuten Inc. market capitalization (as of February 2018);

  • over 20 years of experience in the international market.

Rakuten Securities is regulated by reputable authorities and is suitable for both active and passive trading

Regardless of a trader’s account balance, every broker’s client receives the same level of service and trade execution speed. To begin working on Rakuten Securities’ unique and competitive price pattern, traders only need to deposit $50. The broker operates under the rules and requirements of ASIC, which guarantee the transparency of each completed trade. Rakuten Securities clients have access to all of the tools they need to maximize their opportunities and trade on global markets more efficiently.

Clients of the broker use MetaTrader 4, the most popular trading platform. The company offers a desktop version as well as mobile apps for devices running Android and iOS systems. The broker does not have a web platform.

Useful services of Rakuten Securities:

  • Autochartist. A plugin for MT4 that automatically determines the best technical settings for charts on all available currency pairs;

  • My FX Book AutoTrade is a service from Myfxbook intended for copying trades of successful traders;

  • ZuluTrade is a popular online social trading platform

Advantages:

1

narrow market spreads are from 0.5 to 0.8 pips, depending on the type of account;

2

access to popular trade copying services like Myfxbook and ZuluTrade;

3

licensing by the Securities and Investments Commission of Australia (ASIC);

4

trading on the MetaTrader 4 trading platform, with the option of working from a tablet or smartphone;

5

keeping client funds separate from the broker’s own capital in segregated bank accounts;

6

scalping, hedging, and algorithmic trading advisors are allowed.

Guide on how traders can start earning profits

Rakuten Securities provides two types of trading accounts, with conditions suitable for both novice and experienced traders. They differ in the size of the spread and leverage, the maximum number of open positions, as well as margin call/stop out levels.

Account types:

Account Type
Description
Standard
An account with a deposit starting at $50 and fixed spreads of 0.5 pips. Leverage is 1:100; the margin call level is 40%; the stop-out level is 20%; and the maximum number of open positions is 240 lots;
High Leverage
An account with a fixed spread starting at 0.8 pips. The minimum deposit is $50; the maximum leverage is 1:400; the margin call level is 70%; and the stop-out level is 50%. A trader can open up to 35 lots.

This broker also provides a demo account with 50 trading instruments (Forex, indexes, metals) and leverage of 1:400.

Rakuten Securities provides Forex trading conditions that are suitable for both experienced traders and newcomers.

Investment Education Online

Information

The broker’s official website doesn’t contain a section dedicated to educational materials. Analytical forecasts from the company’s experts are published in the newsfeed on the broker’s Twitter page and only in English.

Information provided in the FAQs section
Information not available on the Rakuten Securities website
Trading conditions on demo and real accounts
No alphabetical glossary of terms.
Description of available deposit and withdrawal methods
No analysis of trading strategies 
Guide to using MT4
No technical or fundamental analyses
Basic concepts related to Forex trading and CFDs on indexes
 

All of the knowledge gained can be tested using a free demo account.

Security (Protection for Investors)

Information

Rakuten Securities Australia is regulated by ASIC, the Australian Securities and Investments Commission (license no. 418036).

ASIC imposes stringent requirements on potential licensees. The company must pass a strict business audit and have a minimum authorized capital of one million Australian dollars. After obtaining a license, the broker is required to guarantee the safety of clients’ funds and compliance with anti-money laundering and anti-terrorism regulations.

👍 Advantages

  • Storage of client funds in trust or separate bank accounts
  • Confidentiality of personal and payment data of traders
  • Participation of an external body, the Financial Ombudsman Service (FOS), in the review of complaints and disputes.

👎 Disadvantages

  • The regulator lacks its own compensation fund to cover traders’ losses in the event of a broker’s insolvency.
  • The account can be deposited only after passing the identity verification

Withdrawal Options and Fees

  • The amount of the withdrawal fee depends on the chosen electronic payment system. Skrill and Neteller charge 2% of the transfer amount.

  • Clients can deposit and withdraw funds via bank transfer, Skrill, Neteller, UnionPay, TransferWise, Bitcoin, Visa/Maestro/Amex credit, debit, and digital cards. Withdrawing funds to MasterCard cards is not available.

  • Bank transfers take 2-3 business days. Withdrawals to bank cards and online wallets are processed in 1-2 business days. There are no options for instant withdrawal.

  • Withdrawal and deposit currencies include EUR, USD, GBP, and AUD.

  • The user must pass verification before carrying out any transactions.

Customer Support Service

Information

The broker’s support service is in touch with clients from Monday to Friday from 8:00 am to 23:59 pm (Sydney time).

👍 Advantages

  • Online chat 
  • You can ask a question in popular messengers

👎 Disadvantages

  • Not reachable on weekends
  • Is not available around the clock
  • Support specialists are able to respond in five languages, but Russian is not among them

There are several ways to contact the support service:

  • by Australian phone numbers listed on the website;

  • by email;

  • via online chat on the broker’s website;

  • in WhatsApp, Twitter, or Facebook messengers;

  • by Skype.

Support is available through the broker’s website as well as the client’s user account.

Contacts

Foundation date 1999
Registration address Suite 5, Level 9, 3 Spring Street Sydney NSW 2000, Australia
Regulation
Official site
Contacts

Review of the Personal Cabinet of Rakuten Securities

Traders from Russia and Ukraine are unable to open an account with a Rakuten Securities broker. Traders from the available countries can open an account as follows:

1

Go to the broker’s official website and click the Open Live Account button.

Overview of Rakuten Securities’ User Account — Opening of account
Overview of Rakuten Securities’ User Account — Opening of account
Overview of Rakuten Securities’ User Account — Opening of account
Overview of Rakuten Securities’ User Account — Opening of account
2

In the registration form, indicate the following: first name, last name, country of residence, nationality, date of birth, email address, and phone number.

3

Traders can use the following functions from their user account:

1. Deposit or withdraw funds:

Overview of Rakuten Securities’ User Account — Deposit and withdrawa
Overview of Rakuten Securities’ User Account — Deposit and withdrawa

2. View the history of transactions:

Overview of Rakuten Securities’ User Account — Transaction history
Overview of Rakuten Securities’ User Account — Transaction history

1. Deposit or withdraw funds:

Overview of Rakuten Securities’ User Account — Deposit and withdrawa
Overview of Rakuten Securities’ User Account — Deposit and withdrawa

2. View the history of transactions:

Overview of Rakuten Securities’ User Account — Transaction history
Overview of Rakuten Securities’ User Account — Transaction history

Additionally, the user can:

  • open another trading account;

  • activate a demo account;

  • upload scanned copies of documents for verification;

  • download the trading platform;

  • contact support service specialists.

Disclaimer:

Your capital is at risk. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. A high percentage of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

We constantly monitor the Internet for the emergence of new fraudulent schemes to deceive traders. We have been collecting data about scam brokers for more than 10 years and we think we know every dishonest company in the market. Below we have collected for you the information about the scammers from the List of SCAM Brokers.

All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.
Rakuten Securities Review Rakuten Securities Review

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FAQs

Why has Rakuten Securities been placed on the Forex Broker Blacklist?

Possible reasons:
• multiple complaints have been filed against Rakuten Securities by traders claiming the broker failed to fulfil its obligations, including process withdrawals;
• the website of Rakuten Securities is down, not updated or operates with clear errors and some features are not available;
• Rakuten Securities has been blacklisted by the regulatory authority, and a warning has been published on the regulator’s website.

What should I do if Rakuten Securities got blacklisted and I still have money in my account?

Don’t panic right away. First, try to find out the reason why Rakuten Securities got blacklisted. The situation may be temporary. Contact Traders Union client service for details. If the situation is critical, try to withdraw money. The best way to do it in parts, so that the broker does not suspect that you want to withdraw your entire balance and close the account.

What should I do if I cannot withdraw my money from Rakuten Securities?

If your broker refuses to process withdrawals under various pretexts, your algorithm of actions is as follows:
• Get a clear response from the broker’s Support Service with reference to the clauses of the Terms of Use (User Agreement). Save your correspondence and download the transaction history from your account.
• With a full package of documents, appeal to the following organizations: the broker’s regulator or corresponding law enforcement agencies. If you make your deposit with a bank transfer, try to initiate a chargeback request.
• Share your situation on traders’ forums, add the broker to blacklists of various websites, as it will help others avoid the mistake.

Is there any chance to recover my money if Rakuten Securities is a scam?

On rare occasions, yes, for example, if the broker was a member of a compensation fund, or upon a court’s ruling.

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