Trust Capital Review 2024
Minimum
deposit:
  • $250

Trading platform:

  • MT4
Regulation:
  • CySEC
Bonus for deposit:
  • 0%

Trust Capital Review 2024

Updated:
Updated: October 06, 2023
Your capital is at risk. 88.57% of retail investor

4.11

/

10

TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum
deposit:
  • $250

Trading platform:

  • MT4
Regulation:
  • CySEC
Bonus for deposit:
  • 0%

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Summary of Trust Capital Trading Company

Trust Capital is a broker with higher-than-average risk and the TU Overall Score of 4.11 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by Trust Capital clients on our website, Traders Union expert Anton Kharitonov recommends users to consider a more reliable broker with better conditions, as, according to reviews, many clients of this broker are not satisfied with the company’s work. Trust Capital ranks 204 among 412 companies featured in the TU Ranking, which is based on the evaluation of 100+ criteria and a test on how to open an account.

Trust Capital's CFD trading conditions are generally average. It grants access to hundreds of assets from seven groups, providing a variety of available strategies and portfolio diversification. As trading is conducted through the MT4 platform, traders can customize their workspace. The entry barrier is relatively low, with a free demo available, and a minimum deposit of $250 on a real account. The commission policy is moderately transparent, with no additional markups. The partnership program is beneficial. Unfortunately, there are no options for passive earnings. However, Trust Capital offers an excellent training program for traders of different levels.

Trust Capital is a contract for (price) differences (CFD) broker that offers over 200 assets in the following groups: currencies, cryptocurrencies, stocks, indices, commodities, metals, and energies. It provides a free demo account and two real accounts. The minimum deposit is $250, and the spread starts from 0.9 pips with no trading commission on Solo accounts. Holders of Solo accounts are traders who fully control their accounts and trade independently. The margin call and stop-out levels are 100% and 50%, respectively. The platform supports MetaTrader 4, including its mobile version. There are no trading restrictions, which allow scalping, hedging, and the use of advisors. The broker conducts educational lectures on its website and organizes webinars. It offers basic technical and fundamental analysis tools, such as calculators, newsfeeds, and an economic calendar. Deposits and withdrawals are processed through major channels such as Visa bank cards, PayPal, Neteller, Skrill, e-wallets, and crypto-wallets. Trust Capital offers partnership opportunities to anyone interested, with initial partner earnings starting at $10 per referral but potentially increasing to $300. The company's customer support is available via phone, email, and LiveChat on weekdays.

💰 Account currency: USD, EUR
🚀 Minimum deposit: $250 
⚖️ Leverage: Up to 1:30
💱 Spread: Floating, from 0.9 or 1.8 pips depending on the account
🔧 Instruments: CFDs on currencies, cryptocurrencies, stocks, indices, commodities, metals, energies
💹 Margin Call / Stop Out: 100% / 50%

👍 Advantages of trading with Trust Capital:

  • The free demo account allows exploring the broker's capabilities without risk and practicing trading strategies.
  • There are competitive spreads on real accounts, with no trading commission on Solo accounts and market-average commission on Together accounts, which are currency pairs that typically move in the same direction, such as EUR/USD and GBP/USD.
  • The company has excellent technical infrastructure, ensuring prompt trade execution, and stable virtual servers.
  • Trust Capital uses the versatile MetaTrader 4 trading platform, suitable for both beginner and experienced traders.
  • Deposits and withdrawals can be made through various well-known channels, and withdrawal fees are at the competitors’ level.
  • The broker provides free educational materials that are highly valued by users and experts.
  • The partnership program offers an opportunity for additional earnings from referrals.

👎 Disadvantages of Trust Capital:

  • The broker lacks transparency, as traders may not know the commission size on the Together accounts until opening one.
  • Apart from the partnership program, there are no other options for additional earnings, such as copy trading and MAM and PAMM accounts.
  • The company does not offer services to residents of the United Kingdom, the Czech Republic, Belgium, Iran, and some other countries.

Evaluation of the most influential parameters of Trust Capital

User Satisfaction Customer Satisfaction Score (CSAT) is a unique metric of Traders Union based on the analysis of user reviews posted on pages of each broker profile by the visitors of our website from all around the world. We have been collecting these broker reviews for over 13 years, and therefore, we know and understand the level of customer satisfaction with a specific brokerage company better than anyone else.

3.64

/10

Regulation and safety The score for this parameter is based on the licenses a company holds. The higher the level of the license, the higher the score. Obtaining licenses in other jurisdictions also improves a broker’s score. We divide all licenses into three levels:

Level 1 jurisdictions (high level of trust): CFTC – USA, FINMA – Switzerland, FCA — UK, ASIC – Australia, CBI – Ireland, JFSA — Japan, MAS – Singapore, FMA — New Zealand, IIROC – Canada, SFC – Hong Kong.

Level 2 jurisdictions (medium level of trust): CySEC – Cyprus, FSCA – South Africa, CBRC – China, SEBI – India, ISA – Israel, SECT – Thailand, DFSA – United Arab Emirates

Level 3 jurisdictions (low level of trust): FSC – Belize, FSC – British Virgin Islands, FSC – Mauritius, VFSC – Vanuatu, SCB – The Bahamas, BMA – Bermuda, CIMA – Cayman Islands

6.66

/10

Commissions and fees This parameter comprises a comprehensive analysis of all commissions and fees charged by a brokerage company, including trading and deposit/withdrawal fees. Also specific fees, for example the inactivity fee, are taken into account in the final score for the fees. Users can find detailed fees charged by a company in the broker’s profile.

6.86

/10

Trading instruments For this parameter, we evaluate the number of trading assets a broker offers access to in each group of financial instruments. We analyze the quotes a broker offers on Forex pairs, metals, indices, commodities, stocks, and cryptocurrencies. This parameter also includes evaluation of broker’s investment programs, for example access to copy trading, which we regard as an additional type of a trading instrument.

7.02

/10

Brand popularity Traders Union experts are confident that brand awareness mostly fully reflects the real state of affairs in a company – the more popular the broker, the more people trust it. The score for this indicator is based on the data analysis of such services as Ahrefs and SemRush, which show how often a company’s brand is searched on Google. In addition, indicators of the SimilarWeb service, which show the approximate number of visitors of the broker’s website, are also taken into consideration. We also review disclosed official reports of brokers, which allow for evaluating their client base.

3.29

/10

Customer support The score of this parameter is based on the number of available communication channels of a company’s support service. The quicker and easier it is to contact the broker’s support, the higher the score. We check every available support channel, test the speed of processing of requests and completeness of provided information through several interactions.

1.18

/10

Education This parameter provides an evaluation of a company’s capacity to work with beginners. Only quality training and provision of full and unbiased information can help novice traders and investors minimize the risks of losing money, even when working with top-ranked companies. Brokers with useful educational and informational tools, including webinars, tutorials, podcasts and articles, receive higher scores.

0.78

/10

Geographic Distribution of Trust Capital Traders

Popularity in

92.9%
LB
Lebanon
6.5%
IN
India
6.5%
ID
Indonesia
2.1%
Others
Others

User Satisfaction i

41 comments
Total score:
3 /10

Share your experience

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CMSUSR
6 weeks ago

I traded with different brokers. Trust capital is the best one for me. Registration is very simple, verification is quick and hassle-free. The broker offers a large choice of payment systems. Now I trade with Trust capital on a swap-free account because I open trades for several days. I’m quite satisfied with the broker.

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Wolfzink
9 weeks ago

Trust Capital are real scammers! They have no intention of paying out profits! I earned $2100 on this platform and requested a withdrawal. The first time, they canceled the request, saying I provided incorrect details. But I provided everything correctly because I made transfers from the same bank card. Fine, I try again, meeting Trust Capital's requirements this time. And did they pay out? No, now they say I need to undergo verification. But I've already done verification before. Overall, it seems like this company has no intention of releasing my money.

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federal
11 weeks ago

Trust Capital has its own understanding of processing market orders. Instead of opening orders in a split second, the platform opens them in a minute. This type of order processing is not acceptable for active traders. If you add constant slippages of 15-20 pips, any trade becomes unprofitable. I do not recommend Trust Capital, it is an unreliable broker.

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mushinoshin
15 weeks ago

The Trust Capital broker is engaged in fraudulent actions against its clients. Access to my account on the company's website has been blocked. The customer support stated that my account was compromised, and someone is attempting to withdraw my funds. I explained that I initiated the withdrawal request myself, but the company still insists that my account is hacked. There is a $8000 deposit and $2000 profit in the account. For nearly two months, Trust Capital has denied me access to my account!

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aldysalwaysthereforyou
18 weeks ago

Don't trust TrustCapital. I believed it and activated the Forex mentor service. I was assigned a personal manager who was supposed to guide me in trading and help me analyze the market. But this mentor turned out to be an unprofessional employee. He suggested that I trade according to his signals, which ultimately led me to losses. I tried to write a complaint to the TrustCapital administration, but it turned out that I signed a clause in the contract stating that the administration is not responsible, I make all decisions myself.

Responses to a comment
zin92 to aldysalwaysthereforyou
13 weeks ago

Trust Capital does not guarantee transparent and honest performance of its obligations. Of course, they don't want the regulator to come after the company because of client complaints. That’s why they write down different clauses in the contract. When I read their agreement, I realized that I would not trade here.

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cendrillon
18 weeks ago

Everything was fine for a while. Of course, execution wasn't perfect, but it was acceptable. However, at some point, Trust Capital started manipulating price charts to the extent that opening a normal trade became impossible. Plus, when the market moved in my favor, Trust Capital didn't allow closing the profit. You could only close when the price had already moved the trade into a loss. I do not recommend Trust Capital.

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ridwanta
20 weeks ago

My experience with Trust Capital left much to be desired and I consider them to be one of the worst brokers I have ever dealt with. They close trades without warning and at great loss to clients. Sometimes funds may disappear from an account without explaining the reason. The impression is that Trust Capital is doing everything possible to make its clients lose their money.

Expert Review of Trust Capital

The Trust Capital brokerage company has been in existence for quite a long time, is registered in Cyprus and the UAE, and has physical offices there. It is regulated by CySEC 369/18 (The Cyprus Securities and Exchange Commission), and its license number has been confirmed. It always fulfills its obligations to clients, and there are no documented conflicts that have occurred due to the broker's fault. Considering this, TU experts can conclude that the company is reliable for trading in the modern market of brokerage services. All documents are freely available and can be verified. In addition, Trust Capital has responsive customer support that provides all the necessary clarifications.

The broker's trading conditions are assessed as average for the market. The minimum deposit is $250, with over 200 assets from 7 groups, spreads from 0.9 pips, and integration with MetaTrader 4. These are competitive conditions, but not outstanding indicators. Trust Capital clearly surpasses most competitors in individual aspects, but when considering the overall factors, the platform cannot be determined as top tier. There are many brokers with lower spreads and commissions. Additionally, there are platforms with copy trading, MAM and PAMM accounts, and special bonuses, but Trust Capital does not offer these features.

However, for a CFD broker, the conditions are quite acceptable. There are no trading commissions on the Solo account, which is a significant advantage. Clients of the company can create diverse portfolios to mitigate trading risks. A conceptual advantage is its comprehensive education program, which includes articles and newsfeeds. Also, the broker conducts seminars and webinars, and as an additional service, clients can connect with a professional manager or an experienced market participant who will train the trader and provide advice.

Anton Kharitonov

Anton Kharitonov

Financial expert and analyst at Traders Union

Dynamics of Trust Capital’s popularity among
Traders Union’s traders, according to 2023 data

Logo TU
20,0%
Top 3
10,0%
Top 5
7,0%
Top 10
5,0%
Top 20
1,0%
Top 40
0,5%
Top 100
0,2%
Top 100+
0,05%
Jan.
Feb.
Mar.
Apr.
May.
Jun.
Jul.
Aug.
Sep.
Oct.
Nov.
Dec.

Investment Programs, Available Markets and Products of the Broker

Many brokers offer their clients alternative earning options besides active trading. Although most traders come to trade independently using their Solo accounts, additional opportunities are unlikely to be considered a drawback of the platform. However, these features are not mandatory, and if a broker does not provide an integrated copy trading service or PAMM accounts, it does not mean that it is uncomfortable or disadvantageous to collaborate with them. Trust Capital is an example of such a broker. It is competitive in terms of trading conditions, but the company does not offer investment programs. It only has a referral (partner) program, which cannot be considered an investment solution or even a source of passive income. To earn a decent profit from it, one needs to show maximum activity online. Otherwise, a trader will not be able to have a wide reach for their unique referral link.

Important!

If you are a large investor and plan on investments over $10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

Trust Capital affiliate program:

Anyone can participate in the partner program by joining it through their user account. Then, it is necessary to promote the broker's services online. The company provides a list of ready-made promotional materials that include partner links. The partner program follows standard protocols. If a user visits the broker's website, for example, by clicking on an advertisement banner, they automatically become a referee of the person who placed that banner. The referee will bring a bonus amount to the owner of the link if they register with the broker and make a deposit. The bonus amount depends on various factors, including the user's activity. The more referees they bring to the platform, the higher their payouts. The initial bonus amount is $10, and the maximum amount is $300. If a trader wants to work on individual terms, they can contact customer support with their proposal. Trust Capital collaborates with both individuals and legal entities.

Trading Conditions for Trust Capital Users

In the case of a demo account, it is sufficient to complete registration and verification; no deposit is required. For the Solo account, a minimum deposit of $250 is required, while for the Together account, a minimum deposit of $1000 is required. This is a standard practice where brokers offer multiple account types with varying minimum deposit requirements. Traders can deposit more than the specified amount but not less; otherwise, they will not be able to engage in trading. The broker provides a modest trading leverage of up to 1:30, which is the same for all account types. Trust Capital's technical support operates on weekdays from 9:00 to 23:00 Pacific Time. Support is not available during nights and weekends. Contacting support can be done via telephone (two numbers), email, LiveChat on the website, and within the user account. The broker also has profiles on social platforms, through which one can reach out to the managers. However, it should be noted that currently, the company is focused on its website and does not actively develop some of its social media pages. For example, this applies to YouTube, where the broker's account has undergone several restarts, so the latest videos were released three years ago.

$250

Minimum
deposit

1:30

Leverage

14/5

Support

💻 Trading platform: MT4
📊 Accounts: Demo, Solo, Together
💰 Account currency: USD, EUR
💵 Replenishment / Withdrawal: Visa, Skrill, Neteller, bank transfer, PayPal, Swift, Crypto
🚀 Minimum deposit: $250 
⚖️ Leverage: Up to 1:30
💼 PAMM-accounts: No
📈️ Min Order: 0.01
💱 Spread: Floating, from 0.9 or 1.8 pips depending on the account
🔧 Instruments: CFDs on currencies, cryptocurrencies, stocks, indices, commodities, metals, energies
💹 Margin Call / Stop Out: 100% / 50%
🏛 Liquidity provider: No
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Orders execution: No
⭐ Trading features: Demo account, two real accounts, all assets are CFDs;
Over 200 trading instruments from 7 groups;
Average market spread, no trading commissions on Solo accounts;
Small withdrawal fees, multiple deposit/withdrawal options;
Clients trade through the MT4 trading platform; No copy trading or PAMM.
🎁 Contests and bonuses: Yes. There are bonuses in the form of rebates from Traders Union
Your capital is at risk. 
88.57% of retail investor accounts lose money when trading CFDs with this provider.

Comparison of Trust Capital with other Brokers

Trust Capital RoboForex Eightcap Exness NPBFX Libertex
Trading
platform
MetaTrader4, Mobile platforms MT4, MT5, R MobileTrader, R StocksTrader, R WebTrader MT4, MT5 Exness Trade App (mobile), Exness Terminal (web), MetaTrader5, MetaTrader4 MT4 Libertex, MT5, MT4
Min deposit $250 $10 $100 $10 $10 100
Leverage From 1:1
to 1:30
From 1:1
to 1:2000
From 1:30
to 1:500
From 1:1
to 1:2000
From 1:1
to 1:1000
From 1:1
to 1:30
for retail clients
Trust management No No No No No No
Accrual of % on the balance No No No No No No
Spread From 0.4 points From 0 points From 0 points From 1 point From 0.4 points From 0.1 points
Level of margin call
/ stop out
No  /  50% 60%  /  40% 80%  /  50% No  /  60% No  /  30% 50%  /  50%
Execution of orders Market Execution Market Execution, Instant Execution Market Execution Market Execution, Instant Execution Instant Execution, Market Execution Market Execution, Instant Execution
No deposit bonus No No No No No No
Cent accounts No Yes No No No No

Broker comparison table of trading instruments

Trust Capital RoboForex Eightcap Exness NPBFX Libertex
Forex Yes Yes Yes Yes Yes Yes (as CFDs)
Metalls Yes Yes Yes Yes Yes Yes (as CFDs)
Crypto Yes No Yes Yes Yes Yes (as CFDs)
CFD Yes Yes Yes Yes Yes Yes
Indexes Yes Yes Yes Yes Yes Yes (as CFDs)
Stock Yes Yes Yes Yes Yes Yes (tradable CFDs or Stocks for investment)
ETF No Yes No No Yes Yes (as CFDs)
Options No No No No No Yes (as CFDs)

Trust Capital Commissions & Fees

Information
Brokers follow a similar policy when it comes to trading and non-trading fees. Most commonly, they charge traders using spreads and commissions. Spreads can be fixed or floating, and sometimes there is no commission. The conditions usually depend on the account type, and Trust Capital offers exactly that. For the Solo account, the spread starts from 0.9 pips, and there is no commission. For the Together account, the spread is from 1.8 pips, plus a commission. It is important to understand that the broker indicates the minimum spread size and the actual value is often higher since the spread is influenced by various factors, including the market conditions of the selected asset. This is why the real trading fees offered by the broker can only be known during the trading process. Transparency is a conceptual advantage here because Trust Capital is a regulated broker, and as such, it does not impose additional fees or hidden charges. Therefore, traders always know in advance how much a specific trade or transaction will cost them.
Account type Spread (minimum value) Withdrawal commission
Solo From 9$, floating, and no commission Yes, in most cases
Together From 1.8$ pips, floating, and with commission Yes, in most cases

Some brokers do not charge a withdrawal fee. However, in such cases, they compensate for their transaction service costs through other means (e.g., higher spreads). Trust Capital expressly states that there is a withdrawal fee, and it depends on the withdrawal channel. For example, for Visa cards, the fee is 0.50 euros per transfer. For Skrill, the fee is 1%, and if a trader uses PayPal, there are no additional charges. However, it is important to note that third parties in the withdrawal process such as Skrill, may impose their own fees. It is necessary to clarify this aspect in advance to avoid confusion. The table below presents data on the average trading fees at Trust Capital and those of its closest competitors. A simple comparison will help to better understand the benefits of working with this broker.

Broker Average commission Level
Trust Capital $5.4 Medium
RoboForex $1 Low
Pocket Option $8.5 High
Logo Trust Capital
$5.4
$1
$8.5

Detailed review of Trust Capital

The Trust Capital broker is well-known in the global market. It offers over 200 assets, all of which are contracts for difference (CFDs). Since the spread is floating and corresponds to the market average, collaborating with the company is economically beneficial. Especially considering that there is no trading commission on Solo accounts, and the withdrawal fees are generally low, with PayPal being free. Trust Capital uses the MetaTrader 4 trading platform, which attracts more users. After all, MT4 is the most versatile platform due to its extensive customization options. It also includes a mobile version which frees you from a desk. Little is known about the company's technological stack, but the high execution speed and platform stability indicate that Trust Capital employs innovative solutions that meet modern standards.

Trust Capital by the numbers:

  • The minimum deposit is $250.

  • Over 200 CFDs are available.

  • The minimum spread is 0.9 pips.

  • Commission on Solo accounts is $0.

  • Referral program payout is up to $300 per partner.

Trust Capital is a convenient CFD broker

Companies that offer only CFDs do not differ significantly in terms of basic trading conditions. For a trader, it is important to have CFDs represented in as many assets as possible and preferably in multiple groups. With Trust Capital offering over 200 assets in its pool, this issue is resolved. There are CFDs on currencies, cryptocurrencies, stocks, indices, commodities, metals, and energies. This means that for the company's clients, it is not difficult to form a diversified portfolio that allows them to offset negative trends in one instrument with stable and growing positions in others. In addition, the variety of assets allows for the use of various trading strategies. Considering the favorable commission policy, quality education, and integration with MT4, Trust Capital's conditions can indeed be characterized as comfortable.

Trust Capital’s analytical services:

  • Calculator. A comprehensive service that includes four calculators: profit and loss calculation, pips calculation, Fibonacci calculation, and pivot calculation. These calculators are useful for simplifying the search for entry points in trades and calculating costs.

  • Economic calendar. This is one of the simplest and most effective tools for fundamental analysis. The service displays the most significant events that can impact quotes, along with the changes in projected trends.

  • Market news. An intelligent newsfeed where relevant events affecting selected assets are published. Users can filter posts based on arbitrary timeframes.

Advantages:

1

The broker is loyal to new clients, offering a demo account and a low minimum deposit of only $250 for a Solo account. All assets from the platform's pool are immediately accessible.

2

Since traders work through the MT4 trading platform, they can trade with maximum convenience on a computer, tablet, or smartphone; plus there are hundreds of plugins available for MT4.

3

The basic technical and fundamental analysis tools offered by the broker significantly simplify the lives of its clients, allowing them to trade more successfully.

4

Traders can see the broker's fee amount before executing a trade, with no hidden charges.

5

The affiliate program allows anyone interested to earn additional income for referring clients, with a maximum referral payout of $300.

Guide on how traders can start earning profits

The account type is of paramount importance. With Trust Capital, it is quite simple as they offer two real accounts plus a demo account. The Solo option is versatile, with a reduced initial deposit and spread, and no commission. The Together option differs with an increased initial deposit ($1000) and higher spreads, starting from 1.8 pips, plus a trading commission. However, Together provides priority technical support, expanded education options, and a personal manager. The training process also differs, as it is more personalized. Essentially, Together accounts are designed for users with substantial capital who are willing to invest significant amounts in CFDs, thus requiring an elite approach from the broker. Otherwise, the accounts do not have any differences: both offer market order execution, a minimum trade size of 0.01 lots, and margin call and stop-out requirements at 100% and 50%, respectively.

Account types:

Account Type
Description
Demo
No deposit is required, and trading is conducted with virtual currency under standard conditions. Traders do not earn or risk any real funds.
Solo
Deposit starts from $250, spreads start from 0.9 pips, and there are no trading commissions. Traders are not limited in trading methods and can use bots and advisors.
Together
Deposit starts from $1000, spreads start from 1.8 pips, and trading commissions apply. Traders have an expanded pool of opportunities, and the platform provides them with an individualized approach.

As a rule, traders prefer to start with a demo account. These accounts allow them to familiarize themselves with the platform, assess its advantages and disadvantages, and quickly test various strategies without risking financial losses. If a trader is satisfied with the performance on the demo account, they can make a deposit according to the requirements of the chosen real account. When selecting an account type, users typically consider their experience, financial capabilities, and ambitions.

Investment Education Online

Information

Traders can only be successful if they constantly strive for improvement. This includes regular trading and theoretical preparation. The latter involves studying e-books, specialized forums, relevant webinars, and more. Recognizing the importance of knowledge, some brokers seek to enhance the skills of their clients by providing them with learning and self-education opportunities. Trust Capital is precisely such a company; its clients can attend seminars at company offices and participate in real-time webinars. They have access to newsfeeds, analytics, articles on various topics, and a trading glossary. It's a substantial amount of data that is regularly updated and replenished, and the materials are interesting for both beginners and experienced market participants. However, priority is given to teaching the basics of trading.

Information on the Trust Capital website
What is not on the Trust Capital website
Detailed guides on working with the platform and the MetaTrader 4 trading platform.
Almost all materials are focused on CFDs.
Financial Glossary explaining key trading concepts.
Some educational modules are only available to Together account holders.
Online seminars and webinars cover specific tools and strategies applicable to CFD trading.

Although part of the educational course is only available to traders using premium accounts, there is more than enough material for beginner and intermediate-level players. The information is well-structured and easy to filter. It focuses less on money management and trading psychology, but Trust Capital provides up-to-date and practical information even on these challenging topics.

Security (Protection for Investors)

Information

Brokerage companies can guarantee the fulfillment of their obligations to its clients through two means. The first is official registration. Being registered indicates that the company operates legally. However, registration alone is not enough to address guarantees. Therefore, brokers also obtain licenses from international regulators, which are authorized organizations responsible for overseeing the operations of financial platforms. Trust Capital is both registered and regulated. Trust Capital TC Ltd is registered in Cyprus and has a representative office in the UAE. It is regulated and holds a confirmed license from the Cyprus Securities and Exchange Commission (CySEC). In other words, the broker possesses a complete set of documents that confirm the legitimacy and transparency of its operations. Nevertheless, experts recommend additionally studying reviews about the broker on independent platforms. For example, on the Traders' Union website, where all posts are verified, moderators filter out false, fake, and promotional comments.

👍 Where can you go for help?

  • To the customer support of Trust Capital TC Ltd company.
  • To the Cyprus Securities and Exchange Commission.
  • Contact Traders Union’s legal department for free consultation and representation. It protects its members’ rights without charge.

👎 There is no point in contacting

  • A regulator that does not monitor the activities of this broker.
  • Governmental financial control authorities outside Cyprus and the UAE.

Withdrawal Options and Fees

  • After a trader opens a real account and makes a deposit, they earn profits if their trades are successful.

  • Funds can be withdrawn at any time by submitting a request through the corresponding option in the user account.

  • The following channels are currently available for fund withdrawals: Visa, Skrill, Neteller, bank transfer, PayPal, Swift, and Crypto.

  • There is a commission for withdrawals through most channels, and its amount is indicated on the website in the relevant section.

  • If a trader withdraws funds using the PayPal system, there are no additional charges.

  • Any questions regarding fund withdrawals can be clarified with the broker's technical support.

Customer Support Service

Information

Technical support is crucial for a broker because all traders, regardless of their experience and skills, inevitably will encounter situations they cannot resolve on their own. If they do not receive prompt and competent assistance, they may become disappointed with the broker and switch to its competitors. Trust Capital's customer support is highly appreciated by its users. Responses to inquiries are quick, specific, and comprehensive. Managers can be contacted via phone, email, or LiveChat. The only thing to note is that support operates for 14 hours a day and only on weekdays. It is not available during nights and weekends.

👍 Advantages

  • You can contact support even if you are not a client of the broker.
  • Managers work without breaks during the daytime and on weekdays.
  • All standard communication options are available.

👎 Disadvantages

  • Working hours are 14/5.

You can clarify any questions related to trading, deposits/withdrawals, or other matters with the support team of Trust Capital. To do so, use the following channels:

  • Phone number;

  • Second phone number;

  • Fax;

  • email;

  • LiveChat on the website and in the user account.

Traders can also submit a ticket on the contact page. The Trust Capital broker has official profiles on the following social platforms: YouTube, Instagram, Twitter, Facebook, and LinkedIn. It is worth subscribing to the company's active page to stay updated with its latest news.

Contacts

Foundation date 2019
Registration address 23 Olympion Street | Libra Tower Office: 202 | 3035 Limassol | Cyprus
Regulation
Official site
Contacts
Your capital is at risk. 
88.57% of retail investor accounts lose money when trading CFDs with this provider.

Review of the Personal Cabinet of Trust Capital

To start collaborating with the broker, create a user account on their official website. Then, verify your account information and make a deposit. After that, by downloading the MT4 trading platform, traders can start trading. The experts at TU have prepared a step-by-step guide on the registration process and the features of the Trust Capital user account.

1

Go to the broker's website. In the upper right corner, select the interface language, which is monitored by Google Translate. Click on “Open Live Account”.

Review of Trust Capital - Broker's website
Review of Trust Capital - Broker's website
Review of Trust Capital - Broker's website
Review of Trust Capital - Broker's website
2

Provide your contact information. Enter your name, surname, email address, phone number, and your country of residence. Agree to the terms of cooperation and complete the anti-bot verification by checking the boxes. Click on “Begin”.

Review of Trust Capital - Open Live Account
Review of Trust Capital - Open Live Account
Review of Trust Capital - Open Live Account
Review of Trust Capital - Open Live Account
3

Enter your registration address with the postal code. Click on “Save and Continue”.

4

Enter your date and place of birth, nationality, and occupation. Choose the account type - Solo or Together. Specify the base currency for the account – USD or EUR. Agree to the data processing conditions. Answer a couple of questions. Click on “Confirm”.

5

Answer a few more questions regarding your financial status, trading experience, and preferences.

6

After providing all the answers, you will receive an email to the provided email address. This email will contain instructions for verification. Following the instructions, send the required photos/scans to the broker's email. Once the specialists verify them, you will receive a notification with your registration details. These details are required for logging into the user account. After that, deposit funds, download the MT4 trading platform, and start trading.

Your Trust Capital user account also provides access to:

  • Traders can track information about active accounts, detailing each parameter. They can also open or close accounts, including demo accounts.

  • Deposits and profit withdrawals are carried out through the corresponding features of the user account. There is also a LiveChat for contacting technical support.

  • The user account provides access to the educational section and the affiliate program menu, where a list of referrals and the bonuses received for them are indicated.

  • Traders have access to typical technical analysis tools and a link to newsfeeds. In the corresponding section, users can download the MT4 trading platform.

Disclaimer:

Your capital is at risk.  88.57% of retail investor accounts lose money when trading CFDs with this provider.  CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.
Trust Capital Review Trust Capital Review

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FAQs

Do reviews by traders influence the Trust Capital rating?

Any review can raise or lower the rating of any broker in the general list of brokers. To read reviews about Trust Capital you need to go to the broker's profile.

How to leave a review about Trust Capital on the Traders Union website?

To leave a review about Trust Capital, register on the Traders Union website or you can also leave a review through Facebook.

Is it possible to leave a comment about Trust Capital on a non-Traders Union client?

Anyone can leave feedback about Trust Capital on multiple participating clients; however, Traders Union clients also receive additional payments later for working with any broker listed at the Forex market.

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