XBTFX Review 2024
Minimum
deposit:
  • $10

Trading platform:

  • cTrader
  • MetaTrader4
  • MetaTrader5
Regulation:
  • FSA Seychelles
Bonus for deposit:
  • 0%

XBTFX Review 2024

Updated:
Updated: January 30, 2024
Your capital is at risk.

7.52

/

10

TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum
deposit:
  • $10

Trading platform:

  • cTrader
  • MetaTrader4
  • MetaTrader5
Regulation:
  • FSA Seychelles
Bonus for deposit:
  • 0%

Note!

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Summary of XBTFX Trading Company

XBTFX is a reliable broker with the TU Overall Score of 7.52 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by XBTFX clients on our website, Traders Union expert Anton Kharitonov believes he can recommend this company as the majority of reviews showed that the broker’s clients are mostly satisfied with the company. XBTFX ranks 31 among 413 companies featured in the TU Ranking, which is based on the evaluation of 100+ criteria and a test on how to open an account.

XBTFX provides access to a large number of CFDs on the most sought-after assets. The entry threshold is low, a demo is available, and the minimum deposit is only $10. Spreads on the Standard account are average for the market, while on ECN they are below the market average. The fee is less than that of this broker’s leading competitors. Passive income is available in all the main options, which is a big plus. The main disadvantages are that deposits and withdrawals are made only in cryptocurrencies and this broker does not disclose some trading information on its website.

XBTFX is a CFD and cryptocurrency broker for BTC, ETH, XRP, LTC, BNB, and other altcoins. CFDs on more than 200 assets, such as currency pairs, cryptocurrencies, stocks, indices, commodities, and precious metals are available. There is a free demo account and two live account types, namely Standard and ECN. Clients can open an Islamic swap-free account upon request. The minimum deposit is $10. Spreads on the ECN account are raw starting from 1 pips. There are no trading fees on Standard and Islamic accounts, while on ECN, the fee is $3.5 per full lot. MetaTrader 4 (MT4), MetaTrader 5 (MT5), and cTrader are available to traders. The maximum leverage is 1:500. This broker offers good training with articles for novice traders and experienced market participants. Passive income options are a copy trading service, MAM and PAMM accounts, and a referral program.

💰 Account currency: USD, BTC, ETH, USDT, DAI, and XRP
🚀 Minimum deposit: $10
⚖️ Leverage: Up to 1:500
💱 Spread: Floating from 0.01 pips
🔧 Instruments: CFDs on currency pairs, cryptocurrencies, stocks, indices, commodities, and precious metals
💹 Margin Call / Stop Out: No

👍 Advantages of trading with XBTFX:

  • This broker offers a wide pool of assets from different groups, which provides for diversifying risks and expanding profit potential;
  • The demo account is free, while for trading on live account types a $10 deposit is required. Top trading platforms are available;
  • This broker does not set restrictions on trading, thus scalping, hedging, use of advisors, and trading news are available;
  • Traders’ costs are minimal with spreads starting from 1 pips (or from 0.01 pips on the ECN account);
  • Educational materials are aimed at novice traders and experienced users;
  • Several passive income options such as the copy trading service, joint accounts, and a referral program are available;
  • Technical support works 24/7 and is available via call center and email.

👎 Disadvantages of XBTFX:

  • All trading instruments are CFDs;
  • Deposits and withdrawals can be made only in cryptocurrencies, fiat currency is not available;
  • This broker does not provide its services to residents of Belgium, Belarus, Russia, Iran, North Korea, Sudan, Yemen, etc.

Evaluation of the most influential parameters of XBTFX

User Satisfaction Customer Satisfaction Score (CSAT) is a unique metric of Traders Union based on the analysis of user reviews posted on pages of each broker profile by the visitors of our website from all around the world. We have been collecting these broker reviews for over 13 years, and therefore, we know and understand the level of customer satisfaction with a specific brokerage company better than anyone else.

7.32

/10

Regulation and safety The score for this parameter is based on the licenses a company holds. The higher the level of the license, the higher the score. Obtaining licenses in other jurisdictions also improves a broker’s score. We divide all licenses into three levels:

Level 1 jurisdictions (high level of trust): CFTC – USA, FINMA – Switzerland, FCA — UK, ASIC – Australia, CBI – Ireland, JFSA — Japan, MAS – Singapore, FMA — New Zealand, IIROC – Canada, SFC – Hong Kong.

Level 2 jurisdictions (medium level of trust): CySEC – Cyprus, FSCA – South Africa, CBRC – China, SEBI – India, ISA – Israel, SECT – Thailand, DFSA – United Arab Emirates

Level 3 jurisdictions (low level of trust): FSC – Belize, FSC – British Virgin Islands, FSC – Mauritius, VFSC – Vanuatu, SCB – The Bahamas, BMA – Bermuda, CIMA – Cayman Islands

5.55

/10

Commissions and fees This parameter comprises a comprehensive analysis of all commissions and fees charged by a brokerage company, including trading and deposit/withdrawal fees. Also specific fees, for example the inactivity fee, are taken into account in the final score for the fees. Users can find detailed fees charged by a company in the broker’s profile.

9.69

/10

Trading instruments For this parameter, we evaluate the number of trading assets a broker offers access to in each group of financial instruments. We analyze the quotes a broker offers on Forex pairs, metals, indices, commodities, stocks, and cryptocurrencies. This parameter also includes evaluation of broker’s investment programs, for example access to copy trading, which we regard as an additional type of a trading instrument.

8.02

/10

Brand popularity Traders Union experts are confident that brand awareness mostly fully reflects the real state of affairs in a company – the more popular the broker, the more people trust it. The score for this indicator is based on the data analysis of such services as Ahrefs and SemRush, which show how often a company’s brand is searched on Google. In addition, indicators of the SimilarWeb service, which show the approximate number of visitors of the broker’s website, are also taken into consideration. We also review disclosed official reports of brokers, which allow for evaluating their client base.

2.77

/10

Customer support The score of this parameter is based on the number of available communication channels of a company’s support service. The quicker and easier it is to contact the broker’s support, the higher the score. We check every available support channel, test the speed of processing of requests and completeness of provided information through several interactions.

5.95

/10

Education This parameter provides an evaluation of a company’s capacity to work with beginners. Only quality training and provision of full and unbiased information can help novice traders and investors minimize the risks of losing money, even when working with top-ranked companies. Brokers with useful educational and informational tools, including webinars, tutorials, podcasts and articles, receive higher scores.

3.53

/10

Trade with this broker, if:

  • You seek a diverse range of assets for risk diversification and increased profit potential and if minimal trading costs with spreads starting from 1 pip (or from 0. 01 pips on the ECN account) are important to you.
  • You prefer a broker that doesn't impose restrictions on trading activities, allowing for scalping, hedging, use of advisors, and trading news.

Do not trade with this broker, if:

  • Stringent regulation is a top priority for you, as XBTFX is primarily regulated by the International Financial Services Commission (IFSC) in Belize, considered less stringent than regulators like CySEC or FCA.
  • You rely on fiat currencies, such as USD, EUR, GBP, and others, for your deposits and withdrawals, as XBTFX does not support them.

Geographic Distribution of XBTFX Traders

Popularity in

16.47%
BR
Brazil
14.9%
US
United States
6.87%
RU
Russian Federation
6.77%
VN
Vietnam
5.72%
CA
Canada
5.22%
PL
Poland
5.18%
NL
Netherlands
5.1%
ID
Indonesia
4.72%
CH
Switzerland
49.05%
Others
Others

User Satisfaction i

36 comments
Total score:
8.2 /10

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rahatsk
1 week ago

From the very beginning, XBTFX conditions suited me and I was satisfied with a minimum deposit. To achieve results, of course, you need more, but this is a good investment to start with for a novice trader. Then, when you become more experienced, you can increase it and get rich.

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eranda1111
4 weeks ago

I would like to share my experience with XBTFX, which turned out to be a good choice. Among the positive aspects is that this broker allows scalping and also provides high leverage, which can be useful for experienced traders. The account opening process was incredibly fast and took only 3 minutes. I liked that the information on the XBTFX website is accessible, making it easy to interact with. All this made my work in the market easy and comfortable.

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DeMo
6 weeks ago

I have been trading with XBTFX since 2023, starting with small amounts. Now I am already trading with large amounts and I can wholeheartedly recommend this broker, because execution of orders is excellent and withdrawal of profits is very fast. The broker doesn't interfere with trading.

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Iyancook
3 weeks ago

Good guys work at xbtfx and I often write to them in the chat. Everything is explained clearly, and I am satisfied with deposit and withdrawal methods. Fees are also good.

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rona102
8 weeks ago

At XBTFX, there are attractive broker commission conditions, which is why I've been trading here for two years. There are no issues with the trading terminal. The broker offers the MT5 terminal, which works very quickly. Order processing happens in fractions of a second, so scalping strategies can be used without problems. Finally, I would like to mention that XBTFX processes profit withdrawals to a bank card within two days. I recommend it.

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phua87
10 weeks ago

I have been testing XBTFX for a long time. As compared to other brokers, they are unrivaled. You trade and nobody interferes. Therefore, I give a plus to XBTFX. There are problems neither with withdrawals, nor with execution. Even if you withdraw a large amount — no problems.

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mondieu
12 weeks ago

I became a client of xbtfx not long ago. I have no complaints so far. Its experience and regulatory license inspire confidence. The platform works stably, it has all the necessary tools for analytics and a good training base. Overall, I’m satisfied. Let's see what happens next. So far my review of xbtfx is positive.

Responses to a comment
yassine to mondieu
7 weeks ago

I've been trading with XBTFX for over a year now. I don't regret opening an account here. Currently, I'm exploring cryptocurrency trading, and XBTFX offers very competitive spreads on these assets.

Expert Review of XBTFX

This broker is headquartered in the island state of Antigua and Barbuda, where it is registered. This company is not regulated. Reviews about XBTFX are mostly positive. For 3 years of its work, this broker has established itself as a reliable partner, providing comfortable conditions for entering international markets.

Note that XBTFX is a CFD broker, that is, all assets in its pool are CFDs on currency pairs, cryptocurrencies, stocks, indices, commodities, and precious metals. There are quite a lot of assets. To execute trades, this company uses STP and ECN technologies.

Spreads are from 1 or 0.01 pips, which is better than most of its competitors. Fees are also below the market average. Typically, the fee for trading currency pairs is about $7 per lot, while at XBTFX it is $3.5. These are all the main costs of a trader. cTrader, MT4, and MT5 give the most individualized working conditions because MetaTrader can be customized using dozens of plug-ins.

The conceptual advantage of this broker is the variety of passive income methods. Traders can open joint MAM or PAMM accounts, connect to the copy trading service, and join the referral program. Moreover, the referral program is multi-level, which provides for earning good money by attracting new users.

The main disadvantage of this company is that deposits and withdrawals can only be made in cryptocurrencies. A certain lack of transparency is also worth noting. A number of key points are written in small print or hidden. However, it is common for many brokers. In general, this broker can be recommended for review by traders at any experience level.

Anton Kharitonov

Anton Kharitonov

Financial expert and analyst at Traders Union

Dynamics of XBTFX’s popularity among
Traders Union’s traders, according to 2023 data

Logo TU
20,0%
Top 3
10,0%
Top 5
7,0%
Top 10
5,0%
Top 20
1,0%
Top 40
0,5%
Top 100
0,2%
Top 100+
0,05%
Jan.
Feb.
Mar.
Apr.
May.
Jun.
Jul.
Aug.
Sep.
Oct.
Nov.
Dec.

Investment Programs, Available Markets and Products of the Broker

Traders come to brokerage companies to trade actively, but alternative methods of income, especially passive ones, may be of interest to many. Today, typical options are copy trading services, PAMM and MAM accounts, and referral programs. XBTFX provides each of these options.

Copy trading

Traders can register in the service as signal providers or investors. Providers trade as usual, but at the same time their trades are broadcast to interested investors. Investors, having connected to selected providers, automatically duplicate their trades. Traders can set a limit. For example, the provider may bet $1,000 and the investor may bet $100. If the provider's bet is successful, everyone makes a profit according to their proportional bets, and signal providers additionally charge investors a small fee for their services. Copy trading provides 100% passive income with reduced risk.

MAM and PAMM accounts

These are joint accounts that combine the manager's main account and sub-accounts owned by investors. Managers, in addition to their own capital, use investor funds when trading, but with some restrictions. For example, investors can set a trade limit of $500. If a manager executes a successful trade, then both the manager and investors make a profit according to their bets. PAMM and MAM accounts differ from copy trading in that managers control sub-accounts, although not completely, while in copy trading, the provider's actions are simply duplicated on investor accounts.


Important!

If you are a large investor and plan on investments over $10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

Referral program

Each client of this company receives a personal referral link, which can be freely placed on the internet (social networks, forums, or sent via instant messengers). Users who follow this link to this broker's website become referees of its owner. Referees bring the link’s owner a percentage of their income. Profit is accrued every hour in USD. The program has three levels: 1-5 referrals, 6-9 referrals, and 10 or more referrals. On the first level, the bonus payout is 10%; on the second, it’s 20%, and on the third, it is 30%. The number of referrals is unlimited.

Trading Conditions for XBTFX Users

Many brokers that offer multiple live account types have different minimum deposit requirements. XBTFX requires a minimum deposit of $10 regardless of the account type. Leverage also does not depend on the account type but is determined only by the asset type. The highest leverage of 1:500 is available for currency pairs. This company's technical support works 24/7. It is available through several communication channels, including phone, email, and tickets. Tickets can only be created after registration.

$10

Minimum
deposit

1:500

Leverage

24/7

Support

💻 Trading platform: МetaТrader 4, MetaTrader 5, and cTrader
📊 Accounts: Standard, ECN, and Islamic
💰 Account currency: USD, BTC, ETH, USDT, DAI, and XRP
💵 Replenishment / Withdrawal: Crypto wallets
🚀 Minimum deposit: $10
⚖️ Leverage: Up to 1:500
💼 PAMM-accounts: Yes
📈️ Min Order: 0.01
💱 Spread: Floating from 0.01 pips
🔧 Instruments: CFDs on currency pairs, cryptocurrencies, stocks, indices, commodities, and precious metals
💹 Margin Call / Stop Out: No
🏛 Liquidity provider: No
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Orders execution: Market execution
⭐ Trading features: Free demo account;
Three live account types;
Low entry threshold;
Tight spreads;
Competitive fees;
Many passive income options;
Deposits and withdrawals are available only in cryptocurrencies.
🎁 Contests and bonuses: Bonuses from Traders Union
Your capital is at risk.

Comparison of XBTFX with other Brokers

XBTFX RoboForex Pocket Option Exness 4XC Gerchik&Co
Trading
platform
cTrader, MetaTrader4, MetaTrader5 MT4, MT5, R MobileTrader, R StocksTrader, R WebTrader Pocket Option, MT5, MT4 Exness Trade App (mobile), Exness Terminal (web), MetaTrader5, MetaTrader4 MT5, MT4, WebTrader MetaTrader4, MetaTrader5
Min deposit $10 $10 $5 $10 $50 $100
Leverage From 1:1
to 1:500
From 1:1
to 1:2000
From 1:1
to 1:1000
From 1:1
to 1:2000
From 1:1
to 1:500
From 1:1
to 1:100
Trust management No No No No No Yes
Accrual of % on the balance No No No No No No
Spread From 0 points From 0 points From 1.2 point From 1 point From 0 points From 0 points
Level of margin call
/ stop out
No 60%  /  40% 30%  /  50% No  /  60% 100%  /  50% 100%  /  50%
Execution of orders Market Execution Market Execution, Instant Execution Market Execution Market Execution, Instant Execution Market Execution Market Execution
No deposit bonus No No No No $50 No
Cent accounts No Yes No No No No

Broker comparison table of trading instruments

XBTFX RoboForex Pocket Option Exness 4XC Gerchik&Co
Forex Yes Yes Yes Yes Yes Yes
Metalls Yes Yes Yes Yes Yes Yes
Crypto Yes No Yes Yes Yes Yes
CFD Yes Yes Yes Yes Yes Yes
Indexes Yes Yes Yes Yes Yes Yes
Stock Yes Yes Yes Yes Yes Yes
ETF No Yes No No No Yes
Options No No No No No No

XBTFX Commissions & Fees

Information
For traders, spreads and trading fees are the most important costs. Spreads can be floating or fixed, the second type is rare today. It can also be standard or raw Raw spreads are low and come from a liquidity provider without the broker's margin added on, but they come with a corresponding fee. The Standard account has spreads starting at 1 pips, with no fee for most assets; only stocks are traded with a $0.1 fee per stock. On the ECN account, spreads start from 0.01 pips, with a $3.5 fee per lot for trading currencies, metals, indices, and commodities; 0.075% of the amount for trading cryptocurrencies; and a $0.1 fee per stock.
Account type Spread (minimum value) Withdrawal commission
Standard $10 plus a fee for trading stocks ($0.1 per stock) No
ECN $1 pips plus fees: for trading stocks - $0.1 per stock; for cryptocurrencies - 0.075% of the trade amount; and for other assets - $3.5 per lot No
Islamic $10 plus a fee for trading stocks ($0.1 per stock) No

This broker does not charge a withdrawal fee regardless of the crypto wallet. The comparative table below shows the average trading fee of XBTFX and those of its two competitors.

Broker Average commission Level
XBTFX $7.8 Medium
RoboForex $1 Low
Pocket Option $8.5 High
Logo XBTFX
$7.8
$1
$8.5

Detailed review of XBTFX

This broker has been operating since 2019, so it is obviously not among the old-timers. Nevertheless, it has more than 10,000 clients now. This speaks for the attractiveness of this broker’s conditions, which are really competitive. These are spreads from 0.01 pips, fees of $3.5 per lot, and the absence of restrictions on trading strategies. This company uses virtual servers and microservice architecture, which ensures high performance and trade executions without delays. This broker uses KYC (Know Your Client) algorithms to validate users, and the SSL protocol to protect internet connection. Thus, this broker has an advanced technological stack, guaranteeing its clients comfortable and safe working conditions.

XBTFX by the numbers:

  • Minimum deposit is $10;

  • Minimum spread (on the ECN account) is 0.01 pips;

  • Maximum fee is $3.5 per lot;

  • Payments under the referral program are up to 30%;

  • 3 trading platforms.

XBTFX is a convenient CFD broker

The convenience of trading is largely determined by the platform. XBTFX provides for working with MetaTrader 4, MetaTrader 5, and cTrader. These are the most popular solutions with which the vast majority of users are familiar. A special advantage of MT platforms is that they can be easily and extensively customized using hundreds of free plug-ins. The second aspect is a large pool of assets. Currently, XBTFX provides access to over 200 trading instruments, and their number is constantly growing. These include CFDs on currency pairs, cryptocurrencies, stocks, indices, commodities, and precious metals. A variety of assets is very important, as it allows traders to form diversified investment portfolios. Moreover, the more of them, the wider the trader's strategic opportunities. XBTFX offers moderate leverage up to 1:500. There are many brokers that allow traders to trade with leverage up to 1:1000 or more. However, it’s important to understand that high leverage means an increase in both profit potential and trading risks.

Useful services offered by XBTFX:

  • Copy trading. This is a service of copying trades, which is also called social trading service. If traders register as investors, they earn passively and get a unique experience by watching the work of a professional. If they act as signal providers, they trade in the usual way receiving a fee from investors for their successful trades;

  • PAMM and MAM accounts. Joint accounts have managers who execute trades using their own capital and investors’ funds. Like signal providers, managers earn on fees. Investors who own sub-accounts in the MAM or PAMM system do not trade themselves, earning 100% passively;

  • Training. XBTFX’s educational service has three types of materials. The first type is training guides. The second type is experts’ opinions about the market, instruments, or strategies. The third type is breaking news with analytics. The materials are aimed at traders of different levels.

Advantages:

1

To open a demo account, a deposit is not required. To open a live account, you are required to deposit only $10;

2

This broker provides favorable trading conditions without withdrawal fees;

3

Three trading platforms are available. All these are proven and convenient solutions that can be customized;

4

This broker provides such passive income options as copy trading, joint accounts, and a referral program;

5

Technical support works 24/7.

Guide on how traders can start earning profits

As a rule, traders’ priority is to choose the best account type for them. XBTFX offers Standard, ECN, and Islamic accounts. Standard and Islamic accounts use STP technology, while ECN uses ECN technology. Spreads on the Standard account are higher, but there is no fee for trading currency pairs, cryptocurrencies, metals, indices, and commodities. On ECN, spreads are lower and raw; however, there is a $3.5 fee per full lot for trading the listed assets, excluding cryptocurrencies. Cryptocurrencies on ECN are traded with a fee of 0.075% of the trade amount. All accounts are subject to a $0.1 fee for trading stocks (or 0.45% depending on the region). The Islamic account is similar to Standard, except that it’s swap-free. Also, there is a fee for trading cryptocurrencies of 0.15% of the trade amount.

Account types:

Account Type
Description
Standard
The minimum deposit is $10, spreads are from 1 pips, STP technology, and a fee is charged only when trading stocks;
ECN
The minimum deposit is $10, spreads are from 0.01 pips, the fee is $3.5 per lot or different when trading stocks and cryptocurrencies, and ECN technology;
Islamic
The minimum deposit is $10, spreads are from 1 pips, fee is charged only when trading stocks and cryptocurrencies, plus STP technology.

Usually, if traders are not familiar with this broker, they first open a demo account. This provides for exploring possibilities of this broker during market conditions, but without financial risks, as demos use virtual currency. Then, based on their strategic preferences, clients open one of the live account types. Swap-free accounts are available to Islamic users.

Investment Education Online

Information

Experienced traders are well aware that practice alone is not enough for success. It is necessary to learn trading methods and life hacks. The market is constantly changing, so it is extremely important to follow the current realities. Moreover, sometimes clients with practically no experience come to brokers. For this reason, some companies offer educational programs. It can be regular FAQs on the basics of trading, or full-fledged training courses. XBTFX, like many competitive platforms, is somewhere in the middle. This broker's website has several extensive and practically useful articles for both novice traders and professionals. The same block provides expert opinions and the latest news with integrated analytics.

Information available with XBTFX
Information not available on the XBTFX website
FAQs on working with this broker and trading platforms
Videos and podcasts
Guides on the theory of fundamental and technical analyses
Few educational materials
Examples of trading strategies with their analysis, as well as news and current analytics

The main disadvantage of XBTFX’s educational system is its small volume. But the articles cover almost all the most important topics, including risk management and the psychology of trading. So even experienced market participants can find a lot of useful things here.

Security (Protection for Investors)

Information

Official registration of a broker gives the primary guarantee, which means that a company operates legally. Usually, brokers are also licensed by an international regulator like ASIC (Australian Securities and Investments Commission) or FSC (Financial Services Commission). Regulators monitor this company’s transparency and ensure that it fulfills its obligations to its clients. In fact, there are many brokers that have been operating for a long time, have proven themselves positively, and at the same time do not have any regulation. XBTFX is registered in Antigua and Barbuda and is controlled locally. XBTFX is also registered in the Seychelles and is controlled by the local regulator - FSA Seychelles, license No. SD169.

👍 Advantages

  • Clients can address this broker’s technical support

👎 Disadvantages

  • Traders have no opportunity to address financial control authorities outside Antigua and Barbuda
  • No possibility to apply to any regulator

Withdrawal Options and Fees

  • If traders work on a demo account, they use real market quotes, but trade with virtual money. Therefore, nothing can be earned and withdrawn on a demo;

  • Any live account type provides for conducting full-fledged trading in the world market. If traders execute successful trades, they make profits and accumulate them in their user accounts;

  • Account base currency can be USD, BTC, ETH, USDT, DAI, and XRP;

  • Currently, withdrawal is possible only to crypto wallets, but Mastercard and Visa will become available in the near future;

  • Note that if any deposit or withdrawal requires conversion, there will be an additional fee of 2-4% subject to the base currency and market conditions;

  • To withdraw funds to an external wallet, it is necessary to submit a request using the appropriate option in the user account on this broker's website;

  • All requests are processed on the day of submission. Withdrawals are always carried out in the minimum time. Any questions can be clarified with technical support;

  • This broker does not charge a withdrawal fee, but crypto wallets often do.

Customer Support

Information

Every broker needs technical support, because traders sometimes face situations that cannot be resolved by themselves. Moreover, sometimes there is a real problem that requires an urgent solution. If traders receive prompt and qualified assistance, they have no doubts about a broker. But if technical support responds slowly or is incompetent, clients may become disappointed with the broker and go to its competitor. XBTFX offers the highest level of client service. Its specialists work 24/7 and can be reached by phone, email, and tickets.

👍 Advantages

  • Multiple communication channels are available
  • Managers work 24/7
  • Competence of technical support is highly evaluated by users

👎 Disadvantages

  • Non-clients cannot submit tickets

Whether you are this broker’s client or just intend to become one, contact managers for relevant assistance. Client service is there to help you. The following communication channels are available:

  • call center;

  • email (support);

  • email (general questions);

  • tickets in the user account.

Note that the call center is not available round the clock, but only from 14:00 to 22:00 GMT. This broker has official profiles on Facebook, Twitter, and Reddit, where you can also contact managers. Subscribe to them to stay up to date with this broker’s latest news.

Contacts

Foundation date 2012
Registration address Hodges Bay, P.O. Box 1348, St. John's, Antigua
Regulation
Official site
Contacts
Your capital is at risk.

Review of the Personal Cabinet of XBTFX

To start working with this broker, register on its official website, go through the identification procedures, open a live account, make a deposit, and download a trading platform. After installing and launching the platform, enter your registration data, and start trading. TU’s experts have prepared a step-by-step guide on the registration process and features of the user account.

1

Go to this broker's website and click the “Register” button in the upper right corner.

Register your XBTFX Personal Account on the broker's website
Register your XBTFX Personal Account on the broker's website
Register your XBTFX Personal Account on the broker's website
Register your XBTFX Personal Account on the broker's website
2

Enter your first and last names, as well as your email address. Create a password and enter it twice. Enter your phone number and select your country of residence from the list. Agree to the terms of service by ticking the box and click the “Continue” button.

Enter your contact information when registering your XBTFX Personal Account
Enter your contact information when registering your XBTFX Personal Account
Enter your contact information when registering your XBTFX Personal Account
Enter your contact information when registering your XBTFX Personal Account
3

An email with a confirmation code will be sent to the specified address. Enter it in the appropriate box on the website. Then enter your email and password to log in.

Confirm your email to receive your XBTFX Personal Account
Confirm your email to receive your XBTFX Personal Account
Confirm your email to receive your XBTFX Personal Account
Confirm your email to receive your XBTFX Personal Account
4

Go to the “Profile” section in the main menu on the left. Select the “Verification” block and click the “Next step” button. Select the type of document confirming your identity and upload its scan/photo. Take a selfie with this document and submit it using the appropriate form. Follow the instructions on the screen to verify. Then wait for verification to complete.

Verify in your XBTFX Personal Account - confirm your personal data
Verify in your XBTFX Personal Account - confirm your personal data
Verify in your XBTFX Personal Account - confirm your personal data
Verify in your XBTFX Personal Account - confirm your personal data
5

Go to the “Funds” section in the main menu on the left. Click the “Deposit” tab, select the deposit channel, and follow the instructions on the screen to fund your account. Note that deposit in fiat currency is not yet available (despite the availability of the corresponding button).

Deposit funds to your balance through your XBTFX Personal Account
Deposit funds to your balance through your XBTFX Personal Account
Deposit funds to your balance through your XBTFX Personal Account
Deposit funds to your balance through your XBTFX Personal Account
6

Go to the “Trading Accounts” section in the menu on the left. Choose the suitable platform. Provide the requested information (type, base currency, and leverage) and click the “Open account” button. After that, download and install the platform, start it, and enter your registration data.

Select account parameters in your XBTFX Personal Account
Select account parameters in your XBTFX Personal Account
Select account parameters in your XBTFX Personal Account
Select account parameters in your XBTFX Personal Account

Features of the user account:

  • Dashboard. It displays basic information on open accounts with detailed information;

  • Balance. In this block, traders see their assets and can link external wallets to their accounts;

  • Trading accounts. This block provides for opening and closing live and demo accounts;

  • Funds. This is a block for making deposits and withdrawals with the possibility to cancel the transaction;

  • Exchange. This section provides for converting currency into cryptocurrencies and back (a fee is charged);

  • History. It provides information on all trader’s transactions, as well as account analytics;

  • IB. This block provides for registering in the referral program, as well as tracking and managing bonus payments;

  • Profile. Here traders enter their personal data, get verified, and set security details;

  • Support service. Here traders have the opportunity to create a ticket with a request to this broker's managers;

  • PAMM and copy trading. This block is dedicated to passive income services.

Disclaimer:

Your capital is at risk. Leveraged trading in foreign currency contracts and CFDs are complex financial products traded on margin intended for retail, professional and eligible counterparty clients. Leveraged trading is risky and may not be suitable for all investors. Ensure you understand the risks involved as you may lose all your invested capital. Most CFDs have no set maturity date and a CFD position matures on the date an open position is closed.

All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.
XBTFX Review XBTFX Review

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FAQs

Do reviews by traders influence the XBTFX rating?

Any review can raise or lower the rating of any broker in the general list of brokers. To read reviews about XBTFX you need to go to the broker's profile.

How to leave a review about XBTFX on the Traders Union website?

To leave a review about XBTFX, register on the Traders Union website or you can also leave a review through Facebook.

Is it possible to leave a comment about XBTFX on a non-Traders Union client?

Anyone can leave feedback about XBTFX on multiple participating clients; however, Traders Union clients also receive additional payments later for working with any broker listed at the Forex market.

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