Summary of BFB Capital Trading Company
BFB Capital is a Belarusian broker operating since 2018. On its website, BFB claims to have a license, but a check of the regulator's database reveals it's only registered as a limited liability company (LLC). The website doesn't provide information about trading transactions and conditions, which shows a lack of transparency.
Common complaints against BFB Capital include using uncertified software, engaging in questionable activities, and not keeping promises. Technical support only gives generic answers instead of actual help, leaving clients to handle problems by themselves.
Traders report blocked funds and interference in trading, those are methods used to steal money from users Clients also report hidden high fees, with the broker taking funds for additional options, insurance, and service charges.
BFB is not regulated by any trusted financial authority, making it an unreliable and potentially risky investment choice.
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FAQs
Why has BFB Capital been placed on the Forex Broker Blacklist?
Possible reasons:
• multiple complaints have been filed against BFB Capital by traders claiming the broker failed to fulfil its obligations, including process withdrawals;
• the website of BFB Capital is down, not updated or operates with clear errors and some features are not available;
• BFB Capital has been blacklisted by the regulatory authority, and a warning has been published on the regulator’s website.
What should I do if BFB Capital got blacklisted and I still have money in my account?
Don’t panic right away. First, try to find out the reason why BFB Capital got blacklisted. The situation may be temporary. Contact Traders Union client service for details. If the situation is critical, try to withdraw money. The best way to do it in parts, so that the broker does not suspect that you want to withdraw your entire balance and close the account.
What should I do if I cannot withdraw my money from BFB Capital?
If your broker refuses to process withdrawals under various pretexts, your algorithm of actions is as follows:
• Get a clear response from the broker’s Support Service with reference to the clauses of the Terms of Use (User Agreement). Save your correspondence and download the transaction history from your account.
• With a full package of documents, appeal to the following organizations: the broker’s regulator or corresponding law enforcement agencies. If you make your deposit with a bank transfer, try to initiate a chargeback request.
• Share your situation on traders’ forums, add the broker to blacklists of various websites, as it will help others avoid the mistake.
Is there any chance to recover my money if BFB Capital is a scam?
On rare occasions, yes, for example, if the broker was a member of a compensation fund, or upon a court’s ruling.
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