Users Reviews Policy

(Before leaving a review, each user must consent to these rules, thereby accepting responsibility to comply with them)

We believe that there no stronger recommendation than the one that comes from your peers. Therefore, the user review section of the website plays an integral part in the entire reviewing scheme. When a real user leaves a positive or negative feedback about a product or service, it tends to be the best kind of indicator of whether it is worth you trying out the company for yourself.

Naturally, users must have genuinely used the product in the past and not be related to the product in order to the review to be credible. Traders Union user reviews work on a star rating and comment system, where users (who must be registered within our system) can share their experiences. In turn, brokers have the right to respond to ensure fairness and balance all around.

User Reviews Editorial Guidelines

Please read this section carefully before submitting your review

• You can write a broker review on Traders Union only if you have had direct experience of working with that company.
• You may only write about your own personal experience. You are not permitted to write a review about somebody else’s experience.
• You cannot leave a review on a broker you have previously or currently have connections with, eg. a broker you or a family member owns or have worked for. Likewise, you should not write about a broker that is a direct competitor to that which you own or work for.
• In order to leave a review on Traders Union, you will need to first register as a user. This means setting up a profile. Your profile should be linked to your email so that we can contact you if need be.

• We reserve the right to remove any review which is fake or written by the broker’s employees.
• We shall not tolerate any form of abuse, blackmail or threats against people that leave user reviews at Traders Union. Where necessary, we can block access to our user review section and will notify the relevant authorities.

• Your review should be about your own experience of using the broker you are reviewing.
• We encourage you to be specific and factual in your reviews.
• If the broker has incentivized you or asked you for a positive review in exchange for a bonus or other incentive you must mention it in your review.

The only case when we will remove reviews is if they violate our user guidelines or are inappropriate. We may remove your review if:

• It is not genuine or is not based on your actual experience with the broker.
• It violates the rights of the broker you are writing about eg. confidentiality or intellectual property rights.
• It is promotional in nature or has been written with the goal of marketing or promoting a broker for financial gain.
• You are an employee or owner of the broker or competing company that you are writing about.
• You have created multiple accounts in order to review the broker.
• Your review has no added value.
• Your review contains calls for inciting ethnic hatred;
• Your review contains calls for terrorism and extremism;
• You used offensive language, obvious and hidden rudeness, rudeness, insults;
• You used swearwords, obscene language, both explicit and concealed, including behind the dots and special characters;
• If it doesn’t make sense, or is a “garbage” message;
• It does not concern the topic under discussion;
• It contains discussion of personal qualities and personalities of the participants of the discussion;
• It is overly politicized;
• It contains religious propaganda and discussion of theological issues;
• It contains discussion of various conspiracy theories;
• It contains links to pseudoscientific resources, as well as discussion within the framework of pseudoscience or esotericism;
• It provokes a conflict, as well as a response to provocation;
• It contains non-constructive criticism and insults to the website’s editorial team.

While we do our best to identify unreliable reviews, the Administration of the Traders Union website shall not be liable for the trustworthiness of reviews, as well as for making decisions related to removal of the reviews, which in our opinion are unreliable. We do not have the technical capacity to verify 100% of reviews or establish a guaranteed fact of whether the authors of the reviews are indeed clients of a specific company.

By consenting to the terms of this Users Reviews Policy, a user confirms the company’s right to disclose the information of the users used during the registration to third parties, if the information in his review becomes a subject of a litigation or a claim of third parties against Traders Union, provided such disclosure is court mandated.