Summary of XGLOBAL Markets Trading Company
XGLOBAL Markets was founded in 2012 and we activated the CySEC license and became a regulated broker in the beginning of 2013. The website went live in August 2013 and since then the company has developed a client based with FX and metals traders mostly in Europe, Asia, the Middle East and Africa.
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FAQs
Why has XGLOBAL Markets been placed on the Forex Broker Blacklist?
Possible reasons:
• multiple complaints have been filed against XGLOBAL Markets by traders claiming the broker failed to fulfil its obligations, including process withdrawals;
• the website of XGLOBAL Markets is down, not updated or operates with clear errors and some features are not available;
• XGLOBAL Markets has been blacklisted by the regulatory authority, and a warning has been published on the regulator’s website.
What should I do if XGLOBAL Markets got blacklisted and I still have money in my account?
Don’t panic right away. First, try to find out the reason why XGLOBAL Markets got blacklisted. The situation may be temporary. Contact Traders Union client service for details. If the situation is critical, try to withdraw money. The best way to do it in parts, so that the broker does not suspect that you want to withdraw your entire balance and close the account.
What should I do if I cannot withdraw my money from XGLOBAL Markets?
If your broker refuses to process withdrawals under various pretexts, your algorithm of actions is as follows:
• Get a clear response from the broker’s Support Service with reference to the clauses of the Terms of Use (User Agreement). Save your correspondence and download the transaction history from your account.
• With a full package of documents, appeal to the following organizations: the broker’s regulator or corresponding law enforcement agencies. If you make your deposit with a bank transfer, try to initiate a chargeback request.
• Share your situation on traders’ forums, add the broker to blacklists of various websites, as it will help others avoid the mistake.
Is there any chance to recover my money if XGLOBAL Markets is a scam?
On rare occasions, yes, for example, if the broker was a member of a compensation fund, or upon a court’s ruling.
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