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How do we identify fake reviews?
Traders Union uses a comprehensive system to identify fake reviews and ensure the reliability of information. An entire team of specialists works on this:
Analytical Department
This department analyzes trends, identifies suspicious activity, and conducts investigations.
Fact-checking Department
This department verifies the accuracy of data provided in reviews and detects potential manipulations.
Legal Department
This department monitors instances of violations, interacts with partners, and takes measures to ensure the platform’s legal protection.
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How do we combat fake reviews?
- Removing fake reviews: We actively monitor all incoming reviews and remove those that violate our rules or contain false information.
- Engaging specialists: In some cases, we involve external specialists for a more detailed verification of reviews that may raise doubts.
- Communication with partners and users: If we detect unfair practices by partners, we initiate negotiations and demand rectification of the situation.
To ensure complete transparency and honesty on the platform, we have implemented the following practices
- Policy updates: We regularly update our rules and moderation policy to protect users from fake reviews.
- Transparency in the verification process: We make our review verification process open and understandable to all users, ensuring confidence in the information’s honesty.
- User verification: We verify user identities through document and social network verification to prevent fake accounts and enhance trust in reviews.
- User education and awareness: We regularly inform users about potential risks and how to identify fake reviews.