PU Prime announces major platform upgrade on March 29
PU Prime schedules maintenance affecting MT4/MT5
Global financial services provider PU Prime has announced a scheduled system upgrade that will affect its entire trading and client support infrastructure.
According to information published on the broker’s website, the upgrade is set to take place on March 29, 2025, from 00:00 to 02:00 (GMT+3) and will temporarily impact access to key services.
The maintenance will affect several platforms, including the Client Portal, IB Portal, PAMM Portal, PU Prime App, and MT4/MT5 servers. During the upgrade, access to both live and demo accounts will be suspended, including trading activities conducted via the PU Prime App and its Copy Trading feature.
List of unavailable services and client recommendations
In addition to the trading suspension, no orders will be executed during the two-hour maintenance window. Traders are advised to avoid placing time-sensitive orders near the upgrade period and to make necessary account adjustments in advance.
PU Prime has also confirmed that the following services will be temporarily unavailable during the upgrade:
- Deposits and withdrawals
- Data search functions
- New account registration via the Client Portal and official website
- Applications through the "Sign Up" button
Despite the suspension of trading and portal functionalities, the PU Prime official website will remain accessible, allowing users to stay informed during the update.
Upgrade goals and cient support
The company emphasized that this upgrade is part of its ongoing commitment to enhancing user experience, system stability, and platform performance. Clients and traders are encouraged to prepare in advance to minimize any disruptions to their trading activities.
For any questions or technical assistance during the maintenance period, PU Prime recommends contacting its 24/7 customer support team via live chat or email.
This system upgrade highlights PU Prime’s focus on strengthening its infrastructure and delivering seamless financial services to clients worldwide.
Previously, PU Prime added Middle Eastern stocks to its MT5 platform—a move aimed at diversifying client portfolios and expanding trading opportunities in one of the fastest-growing economic regions globally.
