01.05.2025
Mirjan Hipolito
Cryptocurrency and stock expert
01.05.2025

LiteFinance to discontinue Skype support starting May 5, 2025

LiteFinance to discontinue Skype support starting May 5, 2025 LiteFinance improves client service

​LiteFinance, a globally recognized Forex and CFD broker, has announced that it will officially stop using Skype as a client support channel starting May 5, 2025.

This move is part of the company’s ongoing efforts to optimize and enhance the quality of customer service, according to an update on the broker’s website.

The company explained that the decision followed an evaluation of the effectiveness and demand for its communication channels. With Skype’s declining popularity among clients and limited interest in Microsoft Teams as an alternative, LiteFinance will focus on more accessible and widely used platforms.

Updated support channels

Clients will now be able to contact LiteFinance’s support team through the following main channels:

Online chat – integrated directly into the Client Profile and LiteFinance’s mobile apps, providing instant assistance for both technical and financial queries.

Telegram – support is available via the broker’s official Telegram channel, offering a convenient option for mobile users.

Email – suitable for more formal or detailed inquiries.

This update reflects LiteFinance’s strategy to deliver faster and more user-friendly customer service, tailored to the modern communication preferences of its users. The company highlights its commitment to high service standards by focusing on platforms that clients are already familiar with and actively use.

Client-focused strategy and future development

It is worth noting that the company continuously reviews how it engages with clients. Phasing out Skype and streamlining communication tools will allow LiteFinance to ensure prompt, accessible, and efficient support for traders across the globe.

The broker encourages all users to begin using the new support channels and to reach out through the provided contact methods if they have any questions or need assistance.

This step is part of a broader initiative to modernize the company’s infrastructure and aligns with a growing trend in the financial industry—adapting to evolving client preferences in the digital environment.

Previously, LiteFinance also introduced an updated set of trading instruments, expanding the selection of available assets to include indices, commodities, and stocks.

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