PU Prime to halt trading for platform upgrade on Dec. 21
PU Prime upgrade affects trading, apps, and portals
PU Prime, a global leader in fintech trading and investment services, has announced a scheduled system upgrade that will impact multiple platforms and services.
The upgrade is set to take place on December 21, 2024, from 00:00 to 06:00 (GMT+2) and will include updates to the PU Prime App, Client Portal, PAMM Portal, and MT4/MT5 servers.
During this critical maintenance period, access to several services will be temporarily disabled, and trading activities will be suspended.
Temporary service disruptions
Clients using PU Prime’s MT4/MT5 platforms, including live and demo accounts, will not have access during the upgrade. This also applies to users of the PU Prime App and PU Copy Trading services, temporarily restricting their ability to manage accounts and execute trades.
Additionally, deposit and withdrawal functions will be unavailable across key portals, including the Client Portal, IB Portal, and PAMM Portal. Account opening applications via the PU Prime App and the “Sign Up” button on the official website will also be temporarily disabled.
Despite these disruptions, PU Prime’s official website will remain accessible for general information and updates.
Impact on trading activities
The upgrade will directly affect trading operations. No orders will be executed during the maintenance period. PU Prime has advised all clients to take the necessary steps in advance, including managing open positions and ensuring account readiness before the scheduled downtime.
The company emphasized the importance of advance planning to minimize any potential disruptions to trading activities.
Customer support availability
For any issues or inquiries related to the upgrade, PU Prime’s Customer Care Team will remain available to assist clients. Support can be accessed through the Live Chat feature, email, or other official communication channels.
Enhancing the PU Prime experience
This system upgrade highlights PU Prime’s commitment to improving its platforms and delivering a seamless trading experience. By enhancing the PU Prime App, Client Portal, PAMM Portal, and MT4/MT5 servers, the company aims to optimize performance, strengthen security, and provide users with updated features and functionalities.
PU Prime continues to prioritize transparency and timely updates to ensure clients are well-informed and prepared for any temporary disruptions.
Previously, PU Prime received two prestigious awards at the Financial Trends Forum 2025 (FTF) in Taiwan.
