FastSpring (Fast Spring) review in 2024

Detailed review of FastSpring

The convenience of FastSpring for businesses is that the system has some built-in features that solve problems both technically and in terms of digital marketing. For example, FastSpring has provided a regular and recurring payment feature so that customers are invoiced automatically on set terms. A paid subscription is a simple example. A more complicated example is the pattern of a flexible solution, where the customer first gets free software as a demonstration, then chooses a plan with several price ranges.

The automatic notification function is enabled. Notifications can be sent to clients by email, SMS, or in the form of "pushes". At the same time, the system will check the relevance of contacts at specified intervals and update them if necessary. FastSpring Review shows that with this system it's possible to set up a self-service portal with an archive of orders for each account and personalized settings in a few minutes. Few payment services offer such capabilities.

FastSpring.com makes it easy to scale your business and protect yourself from fraudsters. For example, the system implements a 15-factor monitoring algorithm to detect suspicious activity. There's a built-in system for managing chargebacks, which typically involve a tremendous amount of bureaucracy (including digital). The service is General Data Protection Regulation (GDPR) and Payment Card Industry Data Security Standard (PCI DSS) [GDPR and PCI DSS] compliant, with PCI Level 1 in the DSS. This is the highest level for a system to protect user data and ensure privacy.

FastSpring's success by the numbers:

• 0 – the cost of connecting a payment system for business;

• 200% – the possible increase in revenues for companies that use FastSpring;

• 40% – the average increase in conversion when the system is connected;

• 200 – the number of regions in which a business operates through FastSpring;

• 7 million – the number of transactions conducted by the system per year.

FastSpring.com presents real cases of companies that have seen their conversion rates increase to 66% and their annual growth rate increase to 50+% after joining the system.

Useful features of FastSpring:

• Acceptance of most types of payments via the internet. The system operates in 200 countries and accepts payments from electronic systems and plastic cards of most banks.

• Automatic invoicing, including regular invoices (e.g., subscriptions). The system allows you to set a template for generating payments and automate each execution.

• On-site individualized multicurrency terminal. The client can customize the payment system at the front and back to meet most business requirements.

• The system is highly adaptable and scalable. No matter the size of the business or where it is registered, FastSpring connects to any electronic stack.

• The system can be integrated with custom solutions. For example, FastSpring is easy to connect to CRM, so you can get end-to-end statistics and aggregate data.

• The system’s client service is connectable and adaptable in minimal time to any platform. Plus, there is a built-in service for sending mass and personal notifications.

• The designer module allows you to make an online store with no development experience. Also, there are hundreds of customizable templates and intelligent product displays.

• Built-in function for testing the system and its components before implementation. There is support for different types of online cash registers. The Popup Checkout is the most universally used option.

The fact that Adobe, Akai, Sketch, MailBird, and some other world-renowned software companies use the system speaks loudly about its effectiveness.

Banking features

Users are offered not just a payment system, but a comprehensive solution that includes some internet banking functions. Technically, international transfers and the ability to aggregate data about them in a mobile application can be attributed to internet banking, as well as functions to automate the issuance/production of payments, accounting, and tax reporting. All these features are an integral part of a modern banking system. With the proliferation of mobile banks, e-payment services have also begun to provide their clients with an expanded list of services to stay at the forefront of technological advances. FastSpring is the benchmark system for such services.

Social programs of FastSpring

The company has no social programs. It is aimed at providing comprehensive services in the field of e-payments, including related solutions for businesses that implement software.

How to open an account at FastSpring

Go to FastSpring.com. Click the "Get Started" button in the upper right corner of the screen. The system will offer you two options – get a demo version or do a full registration. To get the demo version, you'll need to provide your contact information and business details. After that, a manager will contact you using the specified contacts, specify some points and instruct you on how to use the system. The demo allows you to evaluate all the features of the service for free but does not give you full access to it.

If you don't need a demonstration or are already familiar with the service, click the "Sign Up" button after the "Get Started" button. The left side of the screen will show you the basic FastSpring features, and the right side will show you the form to fill out. Describe your business and select the appropriate categories in the fields provided. After that, enter your organization's official email address, its name, your first and last name, and your phone number. In the final field, tell how you found out about the service (if this field is not filled in, you won't be able to register). After that, click on the "Start" button.

Follow the instructions on the screen. The system will ask you to enter the official information about your organization, including its identifier. Then create an account subdomain and password, and click the "Continue" button. Wait for the system to verify that the information you entered is correct. After that, you can immediately log in to your account or use the automatic configuration system for your technical stack. It is recommended to choose the automatic configuration.

Technical support

If you want to know more about FastSpring features or have any questions while using the service, you can contact the chat room. Chat is available on the site and in the app. The bot answers first and may redirect the client to the help center. If the problem is not solved, a manager joins the issue, to whom the system provides detailed statistics on the account. The company has a call center and email, which are available only after registration. Contacting the call center may allow you to solve the issue more quickly.