TransferGo review in 2024

Detailed review of TransferGo

The above information is more than enough for a comprehensive evaluation of TransferGo. The review of the platform clearly demonstrates all its advantages. As for the drawbacks, they can rather be named as special points that need to be taken into account.

TransferGo, for example, doesn’t support all countries and banks; and you can view the current list on its website. However, there are no money transfer services that work in all regions. Therefore, transfers to some regions will have very unfavorable conditions.

Transfers that take three days or more require such additional time due to regional laws and the peculiarities of the local banking system. TransferGo has no control over this.

Some TransferGo reviews note that you can’t contact tech support by phone because the service doesn’t have a call center. You can contact the support team via the website’s contact form or by email. Live chat is the preferred option: intelligent bots respond immediately, and specialists promptly connect at the client’s request if the bot is unable to assist.

TransferGo by the numbers:

• Operates in 64 countries;

• 0 euro is the minimum fee;

• Funds transferred in 30 minutes or less upon request;

• 20 seconds – maximum response time of tech support;

• 5 million active users.

• Rating of 4.8 points out of 5 according to Trustpilot;

• 22 euros is the bonus for an invited client.

TransferGo allows you to transfer funds from bank accounts, Visa or MasterCard cards, or through Sofort and other systems. You can also accept payments to accounts and bank cards. There are no restrictions or limits. It should be noted that the promotion applies to the first two transfers; the fee will be zero regardless of the conditions.

Functions of the TransferGo money transfer service:

• Standard transfer. The client can transfer funds within the country and abroad. The source and destination can be bank accounts, bank cards, or electronic wallets.

• Fast transfer. Allows funds to be transferred within 30 minutes, regardless of the amount or a participating destination. The fee for such a transfer is fixed at 2.99 euros.

• Currency converter. TransferGo provides an option to convert funds when transferring. Almost all world currencies are available. The conversion is performed at the time of the transfer at the current market exchange rate.

• Corporate services. Legal entities are provided with additional features, such as the ability to make bulk transfers (for example, when paying for suppliers’ services) and track payments.

• One-time bonuses. Each valid user of the service can use a personal code to invite a new client. As soon as they make their first payment, the owner of the code will receive 22 euros.

• Referral program. Socially active users have the opportunity to post promotional materials for the service on web platforms and receive regular payments for new clients who sign up through the promo link.

The TransferGo app and the user account on the website are equivalent in their capabilities. The service has almost no options that are not related to international transfers. Experts see this as a benefit because the platform focuses on its main task, doesn’t split forces, and thus provides advanced, high-quality services.

Pros of the TransferGo money transfer service:

• The client doesn’t need to worry about calculating fees. There is one type of fee for transfers and another for conversion. The range is fixed, and the fee is calculated automatically before the transfer.

• If the client needs to make a transfer in one currency, and the payment must be credited in another, this will not be a problem. The TransferGo integrated currency converter allows you to exchange currencies at the current market rate.

• The use of the service is completely free; there is no subscription fee or one-time payment for a particular function. There is only a transfer fee.

• Transfers are made from bank cards and electronic wallets to bank cards and accounts at various banks. The service covers 64 countries. There are no transfer limits, and the service accepts all world currencies.

• In some cases, the transfer fee is not charged, and the conversion fee is 0%. The TransferGo money transfer service has one of the lowest fees in the industry.

• The client can make a transfer at any time since the service is available around the clock. Tech support is also available at any time, including weekends and holidays.

• In addition to the user account on the website, the client can use a free mobile app that offers the same functions. It is compatible with iOS and Android devices.

Service fees, currency exchange rates, basic functions, and tech support – every aspect of the platform’s work meets advanced standards. This is a modern money transfer system that allows you to quickly and easily transfer funds in different currencies between even the most remote points of the globe.

Types of accounts in the TransferGo payment system

All accounts of private clients offer equal possibilities. To access the website, you don’t need to pay for a subscription; all functions are provided for free. Because the client is charged a fee for each transfer, different types of accounts are simply unnecessary in this case. The only thing that can be noted in this section is the user account for corporate clients. If you represent a company, you need to specify this when signing up. Corporate user accounts allow you to send money to 50 suppliers at once, make batch payments, and track transfers in stages. These user accounts are equally convenient for small and medium-sized businesses.

You can find out more about business accounts if you click the "Business" button on the website in the upper right corner of the page. The main advantages of using the TransferGo service for corporate clients are savings of up to 90% compared to similar bank services and the ability to make bulk or batch payments. The latter significantly saves time and gives you peace of mind. A business user account is also convenient for freelancers and self-employed persons because it allows you to issue invoices to legal entities and generate reports.

Banking features

Because the TransferGo money transfer service is not a mobile bank, it doesn’t provide appropriate services. Such services, however, can be represented by the functions of international transfers and currency conversion. Clients cannot receive overdrafts, flex, or create spots. Therefore, if you need a full package of banking services, it is recommended that you use a specialized service.

Social programs of TransferGo

The company doesn’t implement any social programs and doesn’t participate in charity or other social activities. However, many TransferGo clients participate in environmental donations, create various kinds of funds, and run fundraising campaigns.

How to open an account at TransferGo

Go to the official TransferGo website. In the upper right corner of the screen, select the language that is most convenient for you. Click the "Register" button.

If necessary, change the user account type to a business user account. Then select your country code and enter your mobile phone number. Click "Confirm number".

Enter the code that will be sent in an SMS to the specified phone number in the appropriate field. Follow the instructions to complete the registration. You don’t need to provide personal information at this step.

In most cases, the first transfer doesn’t require verification. It will be required for the second transfer or if the amount of the first transfer exceeds 900 pounds (or its equivalent in another currency).

To begin the verification process, log in to your user account, click the "Menu" icon, and select "Confirmation". Next, select "Identification" and specify your country and type of ID document. Follow the on-screen instructions. You will be required to provide a scan of your passport or driver’s license.

Now all the features of the TransferGo service are open to you. You can download the mobile app by following the link on the main page of the website. Clicking on the link will take you to a digital store, such as Google Play, the App Gallery, or the App Store. Download and install the TransferGo app on your mobile device for free. For identification, use the registration data.

Many TransferGo clients use the mobile app, but some prefer to make transfers from a PC or laptop. It makes no difference whether you use the website or the app because both versions include all of the service’s functions and have no limitations. The only thing to keep in mind is that registration and verification will have to be done on the website in any case.

Technical support

TransferGo money transfer service offers round-the-clock tech support, with specialists available seven days a week, including holidays. To contact the service specialists, you need to go to the "Help centre" section and fill out a standard request. The response will be sent to the email address specified during registration. Then the client can communicate directly with the support team by email. A faster way of communicating is through live chat, which is available through the app. It should be noted that the company doesn’t have a call center and instead provides a dedicated email address for contact with media representatives (you can find it in the footer of the website, in the "Press" section).