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Apartment Guide Review – Is it Safe and Legit?

Apartment Guide
3.3
The Overall Trust Index is based on multiple factors, including the following individual metrics:
  • Domain Stability Score (measuring domain age and reliability),
  • User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot),
  • Customer Loyalty Index (reflecting customer retention and satisfaction),
  • Popularity Score (tracking online searches and mentions),
  • and the Web Mention Index (analyzing the number of referring domains and online references).
Each score is evaluated on a 5-point scale. Learn the assessment criteria in details
Trust Index
http://apartmentguide.com
Declared official website
This website is declared as official by the entity it represents. However, we recommend users exercise caution and independently verify the company's authenticity before providing personal data or taking any actions. Any risks associated with sharing information on this site are solely the responsibility of the user. We are not liable for any potential losses or consequences resulting from interactions with this website.
Oleg Tkachenko
By the TU analytical team led by Oleg Tkachenko
Updated on May 21, 2025

We evaluate Apartment Guide based on key metrics such as domain stability, user reviews, customer loyalty, popularity and web mentions. Our analysis provides a snapshot of how Apartment Guide is performing, helping you understand whether it’s building trust, maintaining customer loyalty, or facing challenges.

Apartment Guide Trust Tracker
Overall Trust Index
The Overall Trust Index is based on multiple factors, including the following individual metrics:
  • Domain Stability Score (measuring domain age and reliability),
  • User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot),
  • Customer Loyalty Index (reflecting customer retention and satisfaction),
  • Popularity Score (tracking online searches and mentions),
  • and the Web Mention Index (analyzing the number of referring domains and online references).
Each score is evaluated on a 5-point scale. Learn the assessment criteria in details
3.3/5
User Reviews Score
This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.
3.7/5
Customer Loyalty Index
This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.
3/5
Popularity Score
The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research
2.1/5
Web Mention Index
This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. This index reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.
5/5
Domain Stability Score
This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space.
5/5

Top 5 Countries Where Apartment Guide is Popular

Data Currently Unavailable

At present, we lack sufficient data to analyze this company’s website traffic distribution across the top five countries. This may be due to limited web traffic, restricted access to geographic data, or low engagement in international markets. Our analytics team will continue monitoring, and any new data will be promptly added to provide an updated view of the company's market presence.

What are Apartment Guide Reviews?

User Reviews Score
This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.
3.7 /5
According to Trustpilot data
We use reviews from Trustpilot because it is one of the leading platforms for independent customer ratings. It provides verified data, helping to objectively assess a company's reputation and identify its strengths and weaknesses.
, users have left 262 reviews about the company. The most recent review was posted on 21 May 2025, and the overall Trustpilot rating for Apartment Guide is 3.7.
3.7 /5
rate of 262 reviews
5-star
43.13%
4-star
16.41%
3-star
10.31%
2-star
5.34%
1-star
24.81%

Customer Loyalty and Perception of Apartment Guide

Customer Loyalty Index
This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.
3 /5

The trust and satisfaction index for Apartment Guide is derived from the ratio of positive to negative reviews, offering a clear measure of customer loyalty and overall sentiment. Built on data from Trustpilot, a globally recognized platform for consumer feedback, this index provides valuable insight into how the brand is perceived by its customers. A high ratio of positive reviews signals strong loyalty, while a prevalence of negative feedback highlights areas for improvement in the customer experience.

  • How Does Apartment Guide Show Up in Online Feedback?

    A significant portion of reviews about company Apartment Guide is negative, indicating potential systemic issues affecting product or service quality. These reviews provide valuable insights into customer experiences and possible risks. Before engaging, it’s important to analyze the complaints, assess their relevance to your needs, and evaluate how the company addresses criticism.

    Apartment Guide does not respond to negative reviews, or there is insufficient data to draw definitive conclusions about its approach to feedback. This could be an important consideration when evaluating the decision to collaborate with the company.

  • Why do reviews for Apartment Guide show mixed sentiment?

    While 106 users have had poor experiences with Apartment Guide,, 156 users have found a few redeeming qualities.

    Top 5 reasons behind the mixed sentiment:

    Customer support varies While some users praise quick and helpful responses, others report delays or unhelpful agents. The inconsistency in support quality leads to differing experiences.
    Non-transparent pricing Hidden charges or vague terms frustrate some users.
    Security concerns Some users feel their data may not be adequately protected.
    Delays in Service Delivery Important processes like verification, document handling, or transactions take too long.
    Communication quality varies Clients often cite clear and proactive communication as a strong point, but others complain about vague instructions, delayed updates, or difficulty getting clarity.

Are Apartment Guide's services gaining or losing popularity?

Popularity Score
The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research.
2.1 /5

Understanding whether a company's services are gaining or losing popularity is crucial for assessing its current standing and growth potential. We compared the website traffic data for Apartment Guide from the last month and a year ago to analyze trends.

According to Similarweb data for May 2025, the website recorded 8,598,113 visits last month, providing insights into its current online presence and traffic dynamics.
Dynamics of site visits over the past 12 months

Website traffic has decreased sharply by 70.53% , signaling a major drop in the popularity of Apartment Guide’s services. This sharp decline may suggest serious concerns with service quality, customer trust, or increasing competition.

Disclaimer:

Website traffic is an additional source of information for evaluating a company's popularity, but it should not be solely relied upon, as other factors may also influence these metrics.

Apartment Guide’s Recognition and Trust in the Digital Space

Web Mention Index
This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. The data, sourced from Serpstat, reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.
5 /5

Backlinks (links from other websites) show how well-known and trusted a company is online. However, the quality of these links is more significant than the quantity. The more high-quality sites link to Apartment Guide’s website, the higher its credibility in the eyes of customers and partners. This can indicate that the company is recognized as reliable and popular in its industry.

In our analysis, we filter out low-quality sites and focus exclusively on backlinks from trusted, authoritative sources. We have tracked the number of these high-quality sites linking to http://apartmentguide.com and monitored changes over the past month. This metric is crucial for assessing how widely the brand is recognized and how much trust it holds in the digital space.

The domain http://apartmentguide.com has 9531 referring domains.
The average number of referring domains in the ‘Financial Companies’ category is 796
In the Financial Companies category, the assessment of referring domains is based on analyzing their distribution across industry players.

Instead of relying on a simple average, the methodology identifies the range that represents the majority of companies, excluding the influence of outliers.

This approach, supported by data from SEO tools such as Ahrefs, Serpstat and SimilarWeb, provides an accurate benchmark for evaluating industry performance.
. Apartment Guide’s backlink profile is significantly higher than the industry average, which is a clear sign of exceptional trust and authority. This suggests that Apartment Guide is not only a dominant player in its market but also a highly reliable and respected brand. With such a strong digital presence, Apartment Guide is likely viewed as a safe and authoritative choice by both consumers and business partners.
Note:

Companies with backlink profiles far above the average are industry leaders and are trusted significantly more than competitors, making them standout choices in the market.

Recognition and Trust
in the Digital Space (%)

Is the Apartment Guide Website Reliable and Stable?

Domain Stability Score
This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space. The data is derived from WhoisXML API, providing accurate and up-to-date information about domain history and ownership.
5 /5

We analyzed the registration date of the Apartment Guide domain to assess its stability and reliability. Regardless of how long the domain has been active, its age remains an important indicator of the company’s trustworthiness and resilience in the digital space.

The domain registration data is provided below http://apartmentguide.com
Expires On 2025-10-08
Registered On 1998-10-09
Updated On 2025-01-09

Apartment Guide has demonstrated a lasting presence in the market, reflected in the long-standing activity of its domain. Such an extended tenure suggests the company's stability and adaptability, as well as its efforts to build trust with clients and partners. This long-term presence may indicate experience and professionalism, contributing to its reputation within the industry.

  • Can Apartment Guide’s long-established domain be considered a mark of trust?

    While domain age is a positive indicator of stability and professionalism, it should be considered alongside other factors, such as customer reviews and overall reputation, to form a comprehensive assessment of the company's reliability.

Comparison of Apartment Guide with Organic Competitors

An analysis of the Apartment Guide website and its competitors, conducted using Ahrefs, provides a clear insight into the leading companies in the market.

The analysis focuses on three core metrics, which provide a clear picture of how well Apartment Guide competes in its niche, highlight growth opportunities, and outline actionable steps to strengthen its market position.

Traffic
Monthly traffic indicates the website’s popularity among users.
Monthly traffic
changes
Traffic changes over the past month reveal growth or decline in interest.
Google Ads
Visibility
Google Ads Visibility reflects a domain's use of Google Ads for paid promotion. This metric highlights the company's marketing strategy, investment in audience acquisition, and competitive market approach.
apartmentguide.com 12067849 -458966 Yes
rentals.com 86797 -52995 No
corporatehousing.com 739456 16056 Yes
yardimatrix.com 259012 -4391 No

What Does Apartment Guide Offer?

Apartment Guide is a rental resource that helps apartment consumers find their ideal living space. The platform offers a user-friendly format for browsing content-rich apartment listings. It provides search tools, industry insights, and internet, mobile, and social media solutions for a simplified apartment-hunting experience.

Apartment Guide Contacts
Contact telephone
678.421.3000
Registration address
950 E. Paces Ferry Road NE Atlanta United States

Conclusion: Is Apartment Guide Legit? Is it Safe?

To verify the legitimacy of Apartment Guide with 100% certainty, it’s essential to consult official regulatory websites overseeing the company's operations. However, we can provide some key indicators based on several performance metrics to help assess the company’s trustworthiness and safety.

  • Overall Score: 3.3/5

    A moderately high score is a good sign that Apartment Guide is gaining trust and delivering reliable services. Customers are generally satisfied, and the company has built a solid reputation. While occasional issues may still arise, Apartment Guide is a credible player in its industry.

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