Item: Central Housing Group
Rating: 2.9
Author: Oleg Tkachenko

We evaluate Central Housing Group based on key metrics such as domain stability, user reviews, customer loyalty, popularity and web mentions. Our analysis provides a snapshot of how Central Housing Group is performing, helping you understand whether it’s building trust, maintaining customer loyalty, or facing challenges.

Central Housing Group Trust Tracker
Overall Trust Index The Overall Trust Index is based on multiple factors, including the following individual metrics: Domain Stability Score (measuring domain age and reliability), User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot), Customer Loyalty Index (reflecting customer retention and satisfaction), Popularity Score (tracking online searches and mentions), and the Web Mention Index (analyzing the number of referring domains and online references). Each score is evaluated on a 5-point scale. Learn the assessment criteria in details	2.9/5
User Reviews Score This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.	4.9/5
Customer Loyalty Index This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.	4/5
Popularity Score The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research	0.6/5
Web Mention Index This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. This index reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.	0.3/5
Domain Stability Score This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space.	N/A

Top 5 Countries Where Central Housing Group is Popular

Data Currently Unavailable

At present, we lack sufficient data to analyze this company’s website traffic distribution across the top five countries. This may be due to limited web traffic, restricted access to geographic data, or low engagement in international markets. Our analytics team will continue monitoring, and any new data will be promptly added to provide an updated view of the company's market presence.

What are Central Housing Group Reviews?

User Reviews Score

4.9 /5

According to Trustpilot data

, users have left 404 reviews about the company. The most recent review was posted on 20 May 2025, and the overall Trustpilot rating for Central Housing Group is 4.9.

4.9 /5 rate of 404 reviews
5-star	92.33%
4-star	6.68%
3-star	0.25%
2-star	0%
1-star	0.74%

Customer Loyalty and Perception of Central Housing Group

Customer Loyalty Index

4 /5

The trust and satisfaction index for Central Housing Group is derived from the ratio of positive to negative reviews, offering a clear measure of customer loyalty and overall sentiment. Built on data from Trustpilot, a globally recognized platform for consumer feedback, this index provides valuable insight into how the brand is perceived by its customers. A high ratio of positive reviews signals strong loyalty, while a prevalence of negative feedback highlights areas for improvement in the customer experience.

How Does Central Housing Group Show Up in Online Feedback?

The majority of reviews for Central Housing Group are positive, with minimal negative feedback having little impact on the company's overall reputation. However, the lack of complete transparency raises questions about potential review management practices, such as filtering or selective representation, which deserve further consideration. That said, it is entirely possible that Central Housing Group is a highly reliable company, but this aspect merits attention to ensure a thorough evaluation of its credibility.

Central Housing Group does not respond to negative reviews, or there is insufficient data to draw definitive conclusions about its approach to feedback. This could be an important consideration when evaluating the decision to collaborate with the company.

Why do customers appreciate Central Housing Group?

400 users have shared their positive experiences, highlighting what they appreciate about Central Housing Group.

Top 5 reasons why users are satisfied with service-oriented companies:

Responsive customer support	Inquiries are handled promptly and professionally.
Clear pricing and terms	Fees and policies are explained transparently.
Reliable security measures	Users feel confident their data is handled securely.
Timely service execution	Payments, requests, and claims are processed efficiently.
Stable and user-friendly platform	The interface is easy to use and performs consistently.

Are Central Housing Group's services gaining or losing popularity?

Popularity Score

0.6 /5

Understanding whether a company's services are gaining or losing popularity is crucial for assessing its current standing and growth potential. We compared the website traffic data for Central Housing Group from the last month and a year ago to analyze trends.

According to Similarweb data for May 2025, the website recorded 2,746 visits last month, providing insights into its current online presence and traffic dynamics.

Dynamics of site visits over the past 12 months

Over the past year, website traffic has dropped significantly by 18.15% , raising concerns about the declining popularity of Central Housing Group's services. A drop of this size may point to deeper issues, such as increased competition, customer dissatisfaction, or ineffective marketing strategies. Addressing these challenges could help Central Housing Group reverse this downward trend and improve customer engagement.

Disclaimer:

Website traffic is an additional source of information for evaluating a company's popularity, but it should not be solely relied upon, as other factors may also influence these metrics.

Central Housing Group’s Recognition and Trust in the Digital Space

Web Mention Index

0.3 /5

Backlinks (links from other websites) show how well-known and trusted a company is online. However, the quality of these links is more significant than the quantity. The more high-quality sites link to Central Housing Group’s website, the higher its credibility in the eyes of customers and partners. This can indicate that the company is recognized as reliable and popular in its industry.

In our analysis, we filter out low-quality sites and focus exclusively on backlinks from trusted, authoritative sources. We have tracked the number of these high-quality sites linking to http://centralhousinggroup.com and monitored changes over the past month. This metric is crucial for assessing how widely the brand is recognized and how much trust it holds in the digital space.

The domain http://centralhousinggroup.com has 48 referring domains.

*Referring domains data sourced from Serpstat

The average number of referring domains in the ‘Real Estate Companies and Agents’ category is 721

. Central Housing Group’s backlink profile is well below the industry standard, indicating very low online visibility and authority. This is a red flag for any business that relies on digital credibility. A weak backlink profile like this suggests the company may lack trustworthiness and recognition, making it harder for potential customers or partners to view it as reliable.

Note:

A company with such a low backlink profile may struggle to build trust with its audience and could be seen as less reliable in comparison to competitors.

Recognition and Trust
in the Digital Space (%)

*Trust level based on unique referring domains

Is the Central Housing Group Website Reliable and Stable?

Domain Stability Score

0 /5

Data on the age and stability of Central Housing Group's domain is currently unavailable. As a result, we cannot assign a score for this parameter according to our methodology, and its contribution to the overall rating is currently absent.

Does the age of Central Housing Group domain guarantee reliability?

A domain’s age can suggest stability, but it is not a guarantee of reliability or trustworthiness. While older domains may reflect a longer presence, it’s important to also consider factors such as customer reviews, reputation, and overall service quality when evaluating a company.

Comparison of Central Housing Group with Organic Competitors

An analysis of the Central Housing Group website and its competitors, conducted using Ahrefs, provides a clear insight into the leading companies in the market.

The analysis focuses on three core metrics, which provide a clear picture of how well Central Housing Group competes in its niche, highlight growth opportunities, and outline actionable steps to strengthen its market position.

	Traffic Monthly traffic indicates the website’s popularity among users.	Monthly traffic changes Traffic changes over the past month reveal growth or decline in interest.
centralhousinggroup.com	4684	-3490
smartproperty.co.uk	1595	-36
amshousinggroup.com	5747	-553
locata.org.uk	132453	-1636

What Does Central Housing Group Offer?

Central Housing Group Ltd, founded in 2000, operates as residential Letting and Management agents in north London. The company specializes in providing privately rented accommodation to local authorities across London through the 'Guaranteed Rent' scheme from private sector landlords. With over 19 years of experience, Central Housing Group manages more than 400 properties, offering benefits such as continued rental payments to landlords during void periods, comprehensive management services at a low Annual Management fee, no hidden costs, underwritten risk of tenant damage, and prompt electronic rent payments. The company is actively seeking unfurnished and furnished properties in various sizes from studio flats to 4-bedroom properties in specific London boroughs. Central Housing Group boasts a team with over 70 years of combined experience in property management, private rental, social housing, property maintenance, and refurbishment. Central Housing Group Ltd is affiliated with various reputable organizations such as the National Approved Lettings Scheme (NALS), UK Association of Lettings Agents (UKALA), London Landlord Accreditation Scheme (LLAS), and The Property Ombudsman Scheme (TPOS) for residential lettings. The company has also achieved ISO 9001 and ISO 14001 certifications for Quality Management and Environment. Landlords interested in a quality property management service are encouraged to reach out to Central Housing Group Ltd for personalized solutions.

Central Housing Group Contacts
Contact e-mail	lettings@centralhousinggroup.com
Contact telephone	020 8447 1222
Registration address	Woodgate Studios, 2-8 Games Road Cockfosters United Kingdom

Conclusion: Is Central Housing Group Legit? Is it Safe?

To verify the legitimacy of Central Housing Group with 100% certainty, it’s essential to consult official regulatory websites overseeing the company's operations. However, we can provide some key indicators based on several performance metrics to help assess the company’s trustworthiness and safety.

Overall Score: 2.9/5

This score suggests that Central Housing Group is performing slightly below average compared to other companies in its industry. The feedback is mixed, with a noticeable presence of both satisfied and dissatisfied customers, resulting in a reputation that leans toward neutral. While improvement is needed in several areas, Central Housing Group still shows some potential to rebuild trust and increase customer satisfaction over time.