Item: Clockwise Credit Union
Rating: 3.7
Author: Oleg Tkachenko

We evaluate Clockwise Credit Union based on key metrics such as domain stability, user reviews, customer loyalty, popularity and web mentions. Our analysis provides a snapshot of how Clockwise Credit Union is performing, helping you understand whether it’s building trust, maintaining customer loyalty, or facing challenges.

Clockwise Credit Union Trust Tracker
Overall Trust Index The Overall Trust Index is based on multiple factors, including the following individual metrics: Domain Stability Score (measuring domain age and reliability), User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot), Customer Loyalty Index (reflecting customer retention and satisfaction), Popularity Score (tracking online searches and mentions), and the Web Mention Index (analyzing the number of referring domains and online references). Each score is evaluated on a 5-point scale. Learn the assessment criteria in details	3.7/5
User Reviews Score This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.	4.5/5
Customer Loyalty Index This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.	4/5
Popularity Score The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research	4.3/5
Web Mention Index This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. This index reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.	0.3/5
Domain Stability Score This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space.	N/A

Top 5 Countries Where Clockwise Credit Union is Popular

Data Currently Unavailable

At present, we lack sufficient data to analyze this company’s website traffic distribution across the top five countries. This may be due to limited web traffic, restricted access to geographic data, or low engagement in international markets. Our analytics team will continue monitoring, and any new data will be promptly added to provide an updated view of the company's market presence.

What are Clockwise Credit Union Reviews?

User Reviews Score

4.5 /5

According to Trustpilot data

, users have left 470 reviews about the company. The most recent review was posted on 20 May 2025, and the overall Trustpilot rating for Clockwise Credit Union is 4.5.

4.5 /5 rate of 470 reviews
5-star	79.36%
4-star	6.6%
3-star	2.98%
2-star	1.7%
1-star	9.36%

Customer Loyalty and Perception of Clockwise Credit Union

Customer Loyalty Index

4 /5

The trust and satisfaction index for Clockwise Credit Union is derived from the ratio of positive to negative reviews, offering a clear measure of customer loyalty and overall sentiment. Built on data from Trustpilot, a globally recognized platform for consumer feedback, this index provides valuable insight into how the brand is perceived by its customers. A high ratio of positive reviews signals strong loyalty, while a prevalence of negative feedback highlights areas for improvement in the customer experience.

How Does Clockwise Credit Union Show Up in Online Feedback?

Negative reviews about Clockwise Credit Union are present but not overwhelming, indicating isolated incidents rather than systemic issues. However, it’s important to examine their content carefully to determine how relevant these concerns might be to you. When reviewing feedback, consider both the overall sentiment and specific details to make a well-informed decision about engaging with the company.

Clockwise Credit Union responds to only 10% of negative reviews, indicating limited efforts in addressing customer concerns. This may give the impression that customer feedback is not a priority for the company.

Why do customers appreciate Clockwise Credit Union?

404 users have shared their positive experiences, highlighting what they appreciate about Clockwise Credit Union.

Top 5 reasons why users are satisfied with service-oriented companies:

Responsive customer support	Inquiries are handled promptly and professionally.
Clear pricing and terms	Fees and policies are explained transparently.
Reliable security measures	Users feel confident their data is handled securely.
Timely service execution	Payments, requests, and claims are processed efficiently.
Stable and user-friendly platform	The interface is easy to use and performs consistently.

Are Clockwise Credit Union's services gaining or losing popularity?

Popularity Score

4.3 /5

Understanding whether a company's services are gaining or losing popularity is crucial for assessing its current standing and growth potential. We compared the website traffic data for Clockwise Credit Union from the last month and a year ago to analyze trends.

According to Similarweb data for May 2025, the website recorded 49,506 visits last month, providing insights into its current online presence and traffic dynamics.

Dynamics of site visits over the past 12 months

Over the last year, website traffic has surged by 365.72% , indicating a dramatic increase in the popularity of Clockwise Credit Union's services. Such substantial growth suggests that Clockwise Credit Union has made significant strides in the market, likely due to a combination of effective promotions, excellent customer experiences, and strong word-of-mouth. This rapid rise in traffic signals that Clockwise Credit Union is capturing considerable market attention and could continue to expand at this accelerated pace.

Disclaimer:

Website traffic is an additional source of information for evaluating a company's popularity, but it should not be solely relied upon, as other factors may also influence these metrics.

Clockwise Credit Union’s Recognition and Trust in the Digital Space

Web Mention Index

0.3 /5

Backlinks (links from other websites) show how well-known and trusted a company is online. However, the quality of these links is more significant than the quantity. The more high-quality sites link to Clockwise Credit Union’s website, the higher its credibility in the eyes of customers and partners. This can indicate that the company is recognized as reliable and popular in its industry.

In our analysis, we filter out low-quality sites and focus exclusively on backlinks from trusted, authoritative sources. We have tracked the number of these high-quality sites linking to http://clockwise.coop and monitored changes over the past month. This metric is crucial for assessing how widely the brand is recognized and how much trust it holds in the digital space.

The domain http://clockwise.coop has 53 referring domains.

*Referring domains data sourced from Serpstat

The average number of referring domains in the ‘Credit Unions’ category is 684

. Clockwise Credit Union’s backlink profile is well below the industry standard, indicating very low online visibility and authority. This is a red flag for any business that relies on digital credibility. A weak backlink profile like this suggests the company may lack trustworthiness and recognition, making it harder for potential customers or partners to view it as reliable.

Note:

A company with such a low backlink profile may struggle to build trust with its audience and could be seen as less reliable in comparison to competitors.

Recognition and Trust
in the Digital Space (%)

*Trust level based on unique referring domains

Is the Clockwise Credit Union Website Reliable and Stable?

Domain Stability Score

0 /5

Data on the age and stability of Clockwise Credit Union's domain is currently unavailable. As a result, we cannot assign a score for this parameter according to our methodology, and its contribution to the overall rating is currently absent.

Does the age of Clockwise Credit Union domain guarantee reliability?

A domain’s age can suggest stability, but it is not a guarantee of reliability or trustworthiness. While older domains may reflect a longer presence, it’s important to also consider factors such as customer reviews, reputation, and overall service quality when evaluating a company.

Comparison of Clockwise Credit Union with Organic Competitors

An analysis of the Clockwise Credit Union website and its competitors, conducted using Ahrefs, provides a clear insight into the leading companies in the market.

The analysis focuses on three core metrics, which provide a clear picture of how well Clockwise Credit Union competes in its niche, highlight growth opportunities, and outline actionable steps to strengthen its market position.

	Traffic Monthly traffic indicates the website’s popularity among users.	Monthly traffic changes Traffic changes over the past month reveal growth or decline in interest.
clockwise.coop	27396	7399
centralcu.co.uk	19578	3488
co-operativecreditunion.coop	51270	-13565
manchestercreditunion.co.uk	76016	-2490

What Does Clockwise Credit Union Offer?

Clockwise is a credit union that serves Leicester, Leicestershire, Rutland, Northamptonshire, Coventry, and Warwickshire. They welcome loan applications from community members, including those receiving benefits, and operate as a not-for-profit organization focused on members' financial well-being and community support. Offering loans ranging from £50 to £15,000, Clockwise provides quick online decisions without hidden fees, accepting all applicants regardless of circumstances. Their flexible savings accounts promote better money management through regular saving. The credit union also offers a current account for day-to-day expenses like bill payments, direct debits, and receiving payments. As a cooperative organization, Clockwise differs from traditional banks by reinvesting profits in the local community, providing low-cost loans starting at 8.7% APR, and evaluating each loan application based on individual situations without discriminating based on credit history or personal factors. Members of Clockwise benefit from ownership and receive a share of surplus funds as interest on savings and rewards for responsible borrowing.

Clockwise Credit Union Contacts
Contact e-mail	hello@clockwise.coop
Contact telephone	0330 17 55 792
Registration address	1 St Nicholas Place, Leicester Leicester United Kingdom

Conclusion: Is Clockwise Credit Union Legit? Is it Safe?

To verify the legitimacy of Clockwise Credit Union with 100% certainty, it’s essential to consult official regulatory websites overseeing the company's operations. However, we can provide some key indicators based on several performance metrics to help assess the company’s trustworthiness and safety.

Overall Score: 3.7/5

A moderately high score is a good sign that Clockwise Credit Union is gaining trust and delivering reliable services. Customers are generally satisfied, and the company has built a solid reputation. While occasional issues may still arise, Clockwise Credit Union is a credible player in its industry.