Item: ERGO Deutschland
Rating: 3.3
Author: Oleg Tkachenko

We evaluate ERGO Deutschland based on key metrics such as domain stability, user reviews, customer loyalty, popularity and web mentions. Our analysis provides a snapshot of how ERGO Deutschland is performing, helping you understand whether it’s building trust, maintaining customer loyalty, or facing challenges.

ERGO Deutschland Trust Tracker
Overall Trust Index The Overall Trust Index is based on multiple factors, including the following individual metrics: Domain Stability Score (measuring domain age and reliability), User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot), Customer Loyalty Index (reflecting customer retention and satisfaction), Popularity Score (tracking online searches and mentions), and the Web Mention Index (analyzing the number of referring domains and online references). Each score is evaluated on a 5-point scale. Learn the assessment criteria in details	3.3/5
User Reviews Score This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.	3.7/5
Customer Loyalty Index This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.	4/5
Popularity Score The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research	2.1/5
Web Mention Index This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. This index reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.	5/5
Domain Stability Score This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space.	N/A

Top 5 Countries Where ERGO Deutschland is Popular

Data Currently Unavailable

At present, we lack sufficient data to analyze this company’s website traffic distribution across the top five countries. This may be due to limited web traffic, restricted access to geographic data, or low engagement in international markets. Our analytics team will continue monitoring, and any new data will be promptly added to provide an updated view of the company's market presence.

What are ERGO Deutschland Reviews?

User Reviews Score

3.7 /5

According to Trustpilot data

, users have left 6575 reviews about the company. The most recent review was posted on 3 July 2025, and the overall Trustpilot rating for ERGO Deutschland is 3.7.

3.7 /5 rate of 6,575 reviews
5-star	48.15%
4-star	11.35%
3-star	3.25%
2-star	3%
1-star	34.25%

Customer Loyalty and Perception of ERGO Deutschland

Customer Loyalty Index

4 /5

The trust and satisfaction index for ERGO Deutschland is derived from the ratio of positive to negative reviews, offering a clear measure of customer loyalty and overall sentiment. Built on data from Trustpilot, a globally recognized platform for consumer feedback, this index provides valuable insight into how the brand is perceived by its customers. A high ratio of positive reviews signals strong loyalty, while a prevalence of negative feedback highlights areas for improvement in the customer experience.

How Does ERGO Deutschland Show Up in Online Feedback?

A significant portion of reviews about company ERGO Deutschland is negative, indicating potential systemic issues affecting product or service quality. These reviews provide valuable insights into customer experiences and possible risks. Before engaging, it’s important to analyze the complaints, assess their relevance to your needs, and evaluate how the company addresses criticism.

ERGO Deutschland responds to many negative reviews, indicating a willingness to engage with customer feedback and address concerns. This suggests some level of attention to resolving issues and valuing client input.

Why do customers appreciate ERGO Deutschland?

3912 users have shared their positive experiences, highlighting what they appreciate about ERGO Deutschland.

Top 5 reasons why users are satisfied with service-oriented companies:

Responsive customer support	Inquiries are handled promptly and professionally.
Clear pricing and terms	Fees and policies are explained transparently.
Reliable security measures	Users feel confident their data is handled securely.
Timely service execution	Payments, requests, and claims are processed efficiently.
Stable and user-friendly platform	The interface is easy to use and performs consistently.

Are ERGO Deutschland's services gaining or losing popularity?

Popularity Score

2.1 /5

Understanding whether a company's services are gaining or losing popularity is crucial for assessing its current standing and growth potential. We compared the website traffic data for ERGO Deutschland from the last month and a year ago to analyze trends.

According to Similarweb data for May 2025, the website recorded 1,648,034 visits last month, providing insights into its current online presence and traffic dynamics.

Dynamics of site visits over the past 12 months

Over the past year, website traffic has dropped significantly by 16.25% , raising concerns about the declining popularity of ERGO Deutschland's services. A drop of this size may point to deeper issues, such as increased competition, customer dissatisfaction, or ineffective marketing strategies. Addressing these challenges could help ERGO Deutschland reverse this downward trend and improve customer engagement.

Disclaimer:

Website traffic is an additional source of information for evaluating a company's popularity, but it should not be solely relied upon, as other factors may also influence these metrics.

ERGO Deutschland’s Recognition and Trust in the Digital Space

Web Mention Index

5 /5

Backlinks (links from other websites) show how well-known and trusted a company is online. However, the quality of these links is more significant than the quantity. The more high-quality sites link to ERGO Deutschland’s website, the higher its credibility in the eyes of customers and partners. This can indicate that the company is recognized as reliable and popular in its industry.

In our analysis, we filter out low-quality sites and focus exclusively on backlinks from trusted, authoritative sources. We have tracked the number of these high-quality sites linking to http://ergo.de and monitored changes over the past month. This metric is crucial for assessing how widely the brand is recognized and how much trust it holds in the digital space.

The domain http://ergo.de has 6101 referring domains.

*Referring domains data sourced from Serpstat

The average number of referring domains in the ‘Personal Loan Companies’ category is 610

. ERGO Deutschland’s backlink profile is significantly higher than the industry average, which is a clear sign of exceptional trust and authority. This suggests that ERGO Deutschland is not only a dominant player in its market but also a highly reliable and respected brand. With such a strong digital presence, ERGO Deutschland is likely viewed as a safe and authoritative choice by both consumers and business partners.

Note:

Companies with backlink profiles far above the average are industry leaders and are trusted significantly more than competitors, making them standout choices in the market.

Recognition and Trust
in the Digital Space (%)

*Trust level based on unique referring domains

Is the ERGO Deutschland Website Reliable and Stable?

Domain Stability Score

0 /5

Data on the age and stability of ERGO Deutschland's domain is currently unavailable. As a result, we cannot assign a score for this parameter according to our methodology, and its contribution to the overall rating is currently absent.

Does the age of ERGO Deutschland domain guarantee reliability?

A domain’s age can suggest stability, but it is not a guarantee of reliability or trustworthiness. While older domains may reflect a longer presence, it’s important to also consider factors such as customer reviews, reputation, and overall service quality when evaluating a company.

What Does ERGO Deutschland Offer?

ERGO is a major insurance group operating in Germany and Europe, with a presence in about 30 countries globally. The group focuses on core and growth markets in Europe and Asia. It consists of four main units: ERGO Deutschland AG, ERGO International AG, ERGO Digital Ventures AG, and ERGO Technology & Services Management AG, each handling German, international, direct, digital business, IT, and technology services globally. ERGO employs over 37,000 people working as staff or independent agents. In 2021, ERGO generated over 19 billion euros in premiums and provided net insurance benefits totaling around 17 billion euros for customers. ERGO is part of Munich Re, a leading global reinsurer and risk carrier. More information can be found at www.ergo.com.

ERGO Deutschland Contacts
Contact e-mail	meinfeedback@ergo.de
Registration address	Germany

Conclusion: Is ERGO Deutschland Legit? Is it Safe?

To verify the legitimacy of ERGO Deutschland with 100% certainty, it’s essential to consult official regulatory websites overseeing the company's operations. However, we can provide some key indicators based on several performance metrics to help assess the company’s trustworthiness and safety.

Overall Score: 3.3/5

A moderately high score is a good sign that ERGO Deutschland is gaining trust and delivering reliable services. Customers are generally satisfied, and the company has built a solid reputation. While occasional issues may still arise, ERGO Deutschland is a credible player in its industry.