Item: BILL Spend & Expense (Formerly Divvy)
Rating: 4.1
Author: Oleg Tkachenko

We evaluate BILL Spend & Expense (Formerly Divvy) based on key metrics such as domain stability, user reviews, customer loyalty, popularity and web mentions. Our analysis provides a snapshot of how BILL Spend & Expense (Formerly Divvy) is performing, helping you understand whether it’s building trust, maintaining customer loyalty, or facing challenges.

BILL Spend & Expense (Formerly Divvy) Trust Tracker
Overall Trust Index The Overall Trust Index is based on multiple factors, including the following individual metrics: Domain Stability Score (measuring domain age and reliability), User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot), Customer Loyalty Index (reflecting customer retention and satisfaction), Popularity Score (tracking online searches and mentions), and the Web Mention Index (analyzing the number of referring domains and online references). Each score is evaluated on a 5-point scale. Learn the assessment criteria in details	4.1/5
User Reviews Score This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.	4.2/5
Customer Loyalty Index This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.	3.9/5
Popularity Score The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research	3.7/5
Web Mention Index This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. This index reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.	5/5
Domain Stability Score This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space.	5/5

Top 5 Countries Where BILL Spend & Expense (Formerly Divvy) is Popular

Data Currently Unavailable

At present, we lack sufficient data to analyze this company’s website traffic distribution across the top five countries. This may be due to limited web traffic, restricted access to geographic data, or low engagement in international markets. Our analytics team will continue monitoring, and any new data will be promptly added to provide an updated view of the company's market presence.

What are BILL Spend & Expense (Formerly Divvy) Reviews?

User Reviews Score

4.2 /5

According to Trustpilot data

, users have left 800 reviews about the company. The most recent review was posted on 21 May 2025, and the overall Trustpilot rating for BILL Spend & Expense (Formerly Divvy) is 4.2.

4.2 /5 rate of 800 reviews
5-star	60.38%
4-star	11.88%
3-star	2.13%
2-star	1.75%
1-star	23.88%

Customer Loyalty and Perception of BILL Spend & Expense (Formerly Divvy)

Customer Loyalty Index

3.9 /5

The trust and satisfaction index for BILL Spend & Expense (Formerly Divvy) is derived from the ratio of positive to negative reviews, offering a clear measure of customer loyalty and overall sentiment. Built on data from Trustpilot, a globally recognized platform for consumer feedback, this index provides valuable insight into how the brand is perceived by its customers. A high ratio of positive reviews signals strong loyalty, while a prevalence of negative feedback highlights areas for improvement in the customer experience.

How Does BILL Spend & Expense (Formerly Divvy) Show Up in Online Feedback?

Negative reviews about BILL Spend & Expense (Formerly Divvy) are present but not overwhelming, indicating isolated incidents rather than systemic issues. However, it’s important to examine their content carefully to determine how relevant these concerns might be to you. When reviewing feedback, consider both the overall sentiment and specific details to make a well-informed decision about engaging with the company.

BILL Spend & Expense (Formerly Divvy) responds to only 50% of negative reviews, suggesting a selective approach to customer feedback and potentially a lack of strong focus on improving its services. This could raise concerns about the company’s dedication to addressing customer issues effectively.

Why do customers appreciate BILL Spend & Expense (Formerly Divvy)?

578 users have shared their positive experiences, highlighting what they appreciate about BILL Spend & Expense (Formerly Divvy).

Top 5 reasons why users are satisfied with service-oriented companies:

Responsive customer support	Inquiries are handled promptly and professionally.
Clear pricing and terms	Fees and policies are explained transparently.
Reliable security measures	Users feel confident their data is handled securely.
Timely service execution	Payments, requests, and claims are processed efficiently.
Stable and user-friendly platform	The interface is easy to use and performs consistently.

Are BILL Spend & Expense (Formerly Divvy)'s services gaining or losing popularity?

Popularity Score

3.7 /5

Understanding whether a company's services are gaining or losing popularity is crucial for assessing its current standing and growth potential. We compared the website traffic data for BILL Spend & Expense (Formerly Divvy) from the last month and a year ago to analyze trends.

According to Similarweb data for May 2025, the website recorded 1,580,052 visits last month, providing insights into its current online presence and traffic dynamics.

Dynamics of site visits over the past 12 months

Over the past year, website traffic has risen significantly by 47.32% , reflecting a strong upward trend in the popularity of BILL Spend & Expense (Formerly Divvy)'s services. This notable growth may be driven by enhanced service quality, successful marketing efforts, or positive customer feedback. BILL Spend & Expense (Formerly Divvy) appears to be gaining traction in the market, and maintaining this focus could result in continued success.

Disclaimer:

Website traffic is an additional source of information for evaluating a company's popularity, but it should not be solely relied upon, as other factors may also influence these metrics.

BILL Spend & Expense (Formerly Divvy)’s Recognition and Trust in the Digital Space

Web Mention Index

5 /5

Backlinks (links from other websites) show how well-known and trusted a company is online. However, the quality of these links is more significant than the quantity. The more high-quality sites link to BILL Spend & Expense (Formerly Divvy)’s website, the higher its credibility in the eyes of customers and partners. This can indicate that the company is recognized as reliable and popular in its industry.

In our analysis, we filter out low-quality sites and focus exclusively on backlinks from trusted, authoritative sources. We have tracked the number of these high-quality sites linking to https://bill.com and monitored changes over the past month. This metric is crucial for assessing how widely the brand is recognized and how much trust it holds in the digital space.

The domain https://bill.com has 3548 referring domains.

*Referring domains data sourced from Serpstat

The average number of referring domains in the ‘Accounting and Bookkeeping Services’ category is 631

. BILL Spend & Expense (Formerly Divvy)’s backlink profile is significantly higher than the industry average, which is a clear sign of exceptional trust and authority. This suggests that BILL Spend & Expense (Formerly Divvy) is not only a dominant player in its market but also a highly reliable and respected brand. With such a strong digital presence, BILL Spend & Expense (Formerly Divvy) is likely viewed as a safe and authoritative choice by both consumers and business partners.

Note:

Companies with backlink profiles far above the average are industry leaders and are trusted significantly more than competitors, making them standout choices in the market.

Recognition and Trust
in the Digital Space (%)

*Trust level based on unique referring domains

Is the BILL Spend & Expense (Formerly Divvy) Website Reliable and Stable?

Domain Stability Score

5 /5

We analyzed the registration date of the BILL Spend & Expense (Formerly Divvy) domain to assess its stability and reliability. Regardless of how long the domain has been active, its age remains an important indicator of the company’s trustworthiness and resilience in the digital space.

The domain registration data is provided below https://bill.com
Expires On	2028-11-02
Registered On	1994-11-03
Updated On	2023-10-27

BILL Spend & Expense (Formerly Divvy) has demonstrated a lasting presence in the market, reflected in the long-standing activity of its domain. Such an extended tenure suggests the company's stability and adaptability, as well as its efforts to build trust with clients and partners. This long-term presence may indicate experience and professionalism, contributing to its reputation within the industry.

Can BILL Spend & Expense (Formerly Divvy)’s long-established domain be considered a mark of trust?

While domain age is a positive indicator of stability and professionalism, it should be considered alongside other factors, such as customer reviews and overall reputation, to form a comprehensive assessment of the company's reliability.

Comparison of BILL Spend & Expense (Formerly Divvy) with Organic Competitors

An analysis of the BILL Spend & Expense (Formerly Divvy) website and its competitors, conducted using Ahrefs, provides a clear insight into the leading companies in the market.

The analysis focuses on three core metrics, which provide a clear picture of how well BILL Spend & Expense (Formerly Divvy) competes in its niche, highlight growth opportunities, and outline actionable steps to strengthen its market position.

	Traffic Monthly traffic indicates the website’s popularity among users.	Monthly traffic changes Traffic changes over the past month reveal growth or decline in interest.
bill.com	1360580	-107979
tipalti.com	1875421	67879
highradius.com	771841	-32919
brex.com	535687	-3368

What Does BILL Spend & Expense (Formerly Divvy) Offer?

BILL Spend & Expense, previously known as Divvy, provides businesses with software and corporate cards to manage their spending effectively. The budgeting tool helps companies control expenses and plan cash flow accurately. The platform offers live support to assist teams in using the services. Additionally, there are no charges for using the services.

BILL Spend & Expense (Formerly Divvy) Contacts
Registration address	6220 America Center Drive Suite 100 San Jose United States

Conclusion: Is BILL Spend & Expense (Formerly Divvy) Legit? Is it Safe?

To verify the legitimacy of BILL Spend & Expense (Formerly Divvy) with 100% certainty, it’s essential to consult official regulatory websites overseeing the company's operations. However, we can provide some key indicators based on several performance metrics to help assess the company’s trustworthiness and safety.

Overall Score: 4.1/5

A high score indicates that BILL Spend & Expense (Formerly Divvy) is highly regarded by its customers, delivering excellent service with minimal complaints. This level of trust and recognition positions BILL Spend & Expense (Formerly Divvy) as a leader in its field. Customers can confidently rely on its services, as it has proven to be consistent and dependable.