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GoSimpleTax Review – Is it Safe and Legit?

GoSimpleTax
4.3
The Overall Trust Index is based on multiple factors, including the following individual metrics:
  • Domain Stability Score (measuring domain age and reliability),
  • User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot),
  • Customer Loyalty Index (reflecting customer retention and satisfaction),
  • Popularity Score (tracking online searches and mentions),
  • and the Web Mention Index (analyzing the number of referring domains and online references).
Each score is evaluated on a 5-point scale. Learn the assessment criteria in details
Trust Index
https://gosimpletax.com
Declared official website
This website is declared as official by the entity it represents. However, we recommend users exercise caution and independently verify the company's authenticity before providing personal data or taking any actions. Any risks associated with sharing information on this site are solely the responsibility of the user. We are not liable for any potential losses or consequences resulting from interactions with this website.
Oleg Tkachenko
By the TU analytical team led by Oleg Tkachenko
Updated on June 19, 2025

We evaluate GoSimpleTax based on key metrics such as domain stability, user reviews, customer loyalty, popularity and web mentions. Our analysis provides a snapshot of how GoSimpleTax is performing, helping you understand whether it’s building trust, maintaining customer loyalty, or facing challenges.

GoSimpleTax Trust Tracker
Overall Trust Index
The Overall Trust Index is based on multiple factors, including the following individual metrics:
  • Domain Stability Score (measuring domain age and reliability),
  • User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot),
  • Customer Loyalty Index (reflecting customer retention and satisfaction),
  • Popularity Score (tracking online searches and mentions),
  • and the Web Mention Index (analyzing the number of referring domains and online references).
Each score is evaluated on a 5-point scale. Learn the assessment criteria in details
4.3/5
User Reviews Score
This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.
4.5/5
Customer Loyalty Index
This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.
5/5
Popularity Score
The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research
5/5
Web Mention Index
This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. This index reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.
2.1/5
Domain Stability Score
This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space.
N/A

Top 5 Countries Where GoSimpleTax is Popular

Data Currently Unavailable

At present, we lack sufficient data to analyze this company’s website traffic distribution across the top five countries. This may be due to limited web traffic, restricted access to geographic data, or low engagement in international markets. Our analytics team will continue monitoring, and any new data will be promptly added to provide an updated view of the company's market presence.

What are GoSimpleTax Reviews?

User Reviews Score
This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.
4.5 /5
According to Trustpilot data
We use reviews from Trustpilot because it is one of the leading platforms for independent customer ratings. It provides verified data, helping to objectively assess a company's reputation and identify its strengths and weaknesses.
, users have left 2404 reviews about the company. The most recent review was posted on 19 June 2025, and the overall Trustpilot rating for GoSimpleTax is 4.5.
4.5 /5
rate of 2,404 reviews
5-star
78.54%
4-star
12.94%
3-star
3.91%
2-star
1.66%
1-star
2.95%

Customer Loyalty and Perception of GoSimpleTax

Customer Loyalty Index
This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.
5 /5

The trust and satisfaction index for GoSimpleTax is derived from the ratio of positive to negative reviews, offering a clear measure of customer loyalty and overall sentiment. Built on data from Trustpilot, a globally recognized platform for consumer feedback, this index provides valuable insight into how the brand is perceived by its customers. A high ratio of positive reviews signals strong loyalty, while a prevalence of negative feedback highlights areas for improvement in the customer experience.

  • How Does GoSimpleTax Show Up in Online Feedback?

    The majority of reviews for GoSimpleTax are positive, with minimal negative feedback having little impact on the company's overall reputation. However, the lack of complete transparency raises questions about potential review management practices, such as filtering or selective representation, which deserve further consideration. That said, it is entirely possible that GoSimpleTax is a highly reliable company, but this aspect merits attention to ensure a thorough evaluation of its credibility.

    GoSimpleTax responds to many negative reviews, indicating a willingness to engage with customer feedback and address concerns. This suggests some level of attention to resolving issues and valuing client input.

  • What makes GoSimpleTax so well-loved by customers?

    GoSimpleTax is highly regarded by users, with 2199 positive reviews highlighting its reliable and trustworthy services.

    Top 5 reasons why people are satisfied with companies in the financial sector:

    Outstanding customer support Fast, courteous, and solution-focused assistance.
    Transparent pricing No hidden costs and clear explanations of all terms.
    Strong security standards Data is handled with care and professionalism.
    Speedy service delivery Requests and transactions are completed without unnecessary delays.
    Smooth user experience The platform is intuitive and performs consistently across devices.

Are GoSimpleTax's services gaining or losing popularity?

Popularity Score
The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research.
5 /5

Understanding whether a company's services are gaining or losing popularity is crucial for assessing its current standing and growth potential. We compared the website traffic data for GoSimpleTax from the last month and a year ago to analyze trends.

According to Similarweb data for May 2025, the website recorded 776,721 visits last month, providing insights into its current online presence and traffic dynamics.
Dynamics of site visits over the past 12 months

Over the last year, website traffic has surged by 123.70% , indicating a dramatic increase in the popularity of GoSimpleTax's services. Such substantial growth suggests that GoSimpleTax has made significant strides in the market, likely due to a combination of effective promotions, excellent customer experiences, and strong word-of-mouth. This rapid rise in traffic signals that GoSimpleTax is capturing considerable market attention and could continue to expand at this accelerated pace.

Disclaimer:

Website traffic is an additional source of information for evaluating a company's popularity, but it should not be solely relied upon, as other factors may also influence these metrics.

GoSimpleTax’s Recognition and Trust in the Digital Space

Web Mention Index
This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. The data, sourced from Serpstat, reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.
2.1 /5

Backlinks (links from other websites) show how well-known and trusted a company is online. However, the quality of these links is more significant than the quantity. The more high-quality sites link to GoSimpleTax’s website, the higher its credibility in the eyes of customers and partners. This can indicate that the company is recognized as reliable and popular in its industry.

In our analysis, we filter out low-quality sites and focus exclusively on backlinks from trusted, authoritative sources. We have tracked the number of these high-quality sites linking to https://gosimpletax.com and monitored changes over the past month. This metric is crucial for assessing how widely the brand is recognized and how much trust it holds in the digital space.

The domain https://gosimpletax.com has 360 referring domains.
The average number of referring domains in the ‘Tax Software and Services’ category is 693
In the Tax Software and Services category, the assessment of referring domains is based on analyzing their distribution across industry players.

Instead of relying on a simple average, the methodology identifies the range that represents the majority of companies, excluding the influence of outliers.

This approach, supported by data from SEO tools such as Ahrefs, Serpstat and SimilarWeb, provides an accurate benchmark for evaluating industry performance.
. GoSimpleTax’s backlink profile falls significantly below the category average, indicating that it lacks substantial online credibility.
Note:

A backlink profile that is considerably below average may indicate that the company is less established or less trusted compared to others in the same space.

Recognition and Trust
in the Digital Space (%)

Is the GoSimpleTax Website Reliable and Stable?

Domain Stability Score
This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space. The data is derived from WhoisXML API, providing accurate and up-to-date information about domain history and ownership.
0 /5

Data on the age and stability of GoSimpleTax's domain is currently unavailable. As a result, we cannot assign a score for this parameter according to our methodology, and its contribution to the overall rating is currently absent.

  • Does the age of GoSimpleTax domain guarantee reliability?

    A domain’s age can suggest stability, but it is not a guarantee of reliability or trustworthiness. While older domains may reflect a longer presence, it’s important to also consider factors such as customer reviews, reputation, and overall service quality when evaluating a company.

Comparison of GoSimpleTax with Organic Competitors

An analysis of the GoSimpleTax website and its competitors, conducted using Ahrefs, provides a clear insight into the leading companies in the market.

The analysis focuses on three core metrics, which provide a clear picture of how well GoSimpleTax competes in its niche, highlight growth opportunities, and outline actionable steps to strengthen its market position.

Traffic
Monthly traffic indicates the website’s popularity among users.
Monthly traffic
changes
Traffic changes over the past month reveal growth or decline in interest.
Google Ads
Visibility
Google Ads Visibility reflects a domain's use of Google Ads for paid promotion. This metric highlights the company's marketing strategy, investment in audience acquisition, and competitive market approach.
gosimpletax.com 592985 -90402 Yes
riftrefunds.co.uk 609656 -4691 No
taxaid.org.uk 1278882 71067 No
taxscouts.com 1897042 -104185 Yes

What Does GoSimpleTax Offer?

GoSimpleTax is a tool that helps individuals calculate and submit their self-assessment tax return to HMRC. The software checks for mistakes, identifies potential savings, and alerts users to any errors in their income and expenses entries. After reviewing the return, users can submit it directly to HMRC.

GoSimpleTax Contacts
Contact e-mail
support@gosimpletax.com
Registration address
5 Cromwell Court Oldham United Kingdom

Conclusion: Is GoSimpleTax Legit? Is it Safe?

To verify the legitimacy of GoSimpleTax with 100% certainty, it’s essential to consult official regulatory websites overseeing the company's operations. However, we can provide some key indicators based on several performance metrics to help assess the company’s trustworthiness and safety.

  • Overall Score: 4.3/5

    A high score indicates that GoSimpleTax is highly regarded by its customers, delivering excellent service with minimal complaints. This level of trust and recognition positions GoSimpleTax as a leader in its field. Customers can confidently rely on its services, as it has proven to be consistent and dependable.

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