Item: hepster (MOINsure GmbH)
Rating: 2.5
Author: Oleg Tkachenko

We evaluate hepster (MOINsure GmbH) based on key metrics such as domain stability, user reviews, customer loyalty, popularity and web mentions. Our analysis provides a snapshot of how hepster (MOINsure GmbH) is performing, helping you understand whether it’s building trust, maintaining customer loyalty, or facing challenges.

hepster (MOINsure GmbH) Trust Tracker
Overall Trust Index The Overall Trust Index is based on multiple factors, including the following individual metrics: Domain Stability Score (measuring domain age and reliability), User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot), Customer Loyalty Index (reflecting customer retention and satisfaction), Popularity Score (tracking online searches and mentions), and the Web Mention Index (analyzing the number of referring domains and online references). Each score is evaluated on a 5-point scale. Learn the assessment criteria in details	2.5/5
User Reviews Score This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.	2.6/5
Customer Loyalty Index This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.	2.5/5
Popularity Score The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research	2.1/5
Web Mention Index This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. This index reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.	1.8/5
Domain Stability Score This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space.	5/5

Top 5 Countries Where hepster (MOINsure GmbH) is Popular

Data Currently Unavailable

At present, we lack sufficient data to analyze this company’s website traffic distribution across the top five countries. This may be due to limited web traffic, restricted access to geographic data, or low engagement in international markets. Our analytics team will continue monitoring, and any new data will be promptly added to provide an updated view of the company's market presence.

What are hepster (MOINsure GmbH) Reviews?

User Reviews Score

2.6 /5

According to Trustpilot data

, users have left 1044 reviews about the company. The most recent review was posted on 3 July 2025, and the overall Trustpilot rating for hepster (MOINsure GmbH) is 2.6.

2.6 /5 rate of 1,044 reviews
5-star	40.23%
4-star	4.89%
3-star	1.72%
2-star	3.54%
1-star	49.62%

Customer Loyalty and Perception of hepster (MOINsure GmbH)

Customer Loyalty Index

2.5 /5

The trust and satisfaction index for hepster (MOINsure GmbH) is derived from the ratio of positive to negative reviews, offering a clear measure of customer loyalty and overall sentiment. Built on data from Trustpilot, a globally recognized platform for consumer feedback, this index provides valuable insight into how the brand is perceived by its customers. A high ratio of positive reviews signals strong loyalty, while a prevalence of negative feedback highlights areas for improvement in the customer experience.

How Does hepster (MOINsure GmbH) Show Up in Online Feedback?

The majority of reviews about company hepster (MOINsure GmbH) are negative, significantly undermining trust. Under these circumstances, collaboration with the company is not recommended. The reviews highlight real issues and risks that should be considered before making any decisions.

hepster (MOINsure GmbH) responds to many negative reviews, indicating a willingness to engage with customer feedback and address concerns. This suggests some level of attention to resolving issues and valuing client input.

Why do reviews for hepster (MOINsure GmbH) show mixed sentiment?

While 573 users have had poor experiences with hepster (MOINsure GmbH),, 471 users have found a few redeeming qualities.

Top 5 reasons behind the mixed sentiment:

Customer support varies	While some users praise quick and helpful responses, others report delays or unhelpful agents. The inconsistency in support quality leads to differing experiences.
Non-transparent pricing	Hidden charges or vague terms frustrate some users.
Security concerns	Some users feel their data may not be adequately protected.
Delays in Service Delivery	Important processes like verification, document handling, or transactions take too long.
Communication quality varies	Clients often cite clear and proactive communication as a strong point, but others complain about vague instructions, delayed updates, or difficulty getting clarity.

Are hepster (MOINsure GmbH)'s services gaining or losing popularity?

Popularity Score

2.1 /5

Understanding whether a company's services are gaining or losing popularity is crucial for assessing its current standing and growth potential. We compared the website traffic data for hepster (MOINsure GmbH) from the last month and a year ago to analyze trends.

According to Similarweb data for May 2025, the website recorded 58,881 visits last month, providing insights into its current online presence and traffic dynamics.

Dynamics of site visits over the past 12 months

Over the past year, website traffic has risen significantly by 19.55% , reflecting a strong upward trend in the popularity of hepster (MOINsure GmbH)'s services. This notable growth may be driven by enhanced service quality, successful marketing efforts, or positive customer feedback. hepster (MOINsure GmbH) appears to be gaining traction in the market, and maintaining this focus could result in continued success.

Disclaimer:

Website traffic is an additional source of information for evaluating a company's popularity, but it should not be solely relied upon, as other factors may also influence these metrics.

hepster (MOINsure GmbH)’s Recognition and Trust in the Digital Space

Web Mention Index

1.8 /5

Backlinks (links from other websites) show how well-known and trusted a company is online. However, the quality of these links is more significant than the quantity. The more high-quality sites link to hepster (MOINsure GmbH)’s website, the higher its credibility in the eyes of customers and partners. This can indicate that the company is recognized as reliable and popular in its industry.

In our analysis, we filter out low-quality sites and focus exclusively on backlinks from trusted, authoritative sources. We have tracked the number of these high-quality sites linking to http://hepster.com and monitored changes over the past month. This metric is crucial for assessing how widely the brand is recognized and how much trust it holds in the digital space.

The domain http://hepster.com has 314 referring domains.

*Referring domains data sourced from Serpstat

The average number of referring domains in the ‘Travel Insurance Companies’ category is 690

. hepster (MOINsure GmbH)’s backlink profile falls significantly below the category average, indicating that it lacks substantial online credibility.

Note:

A backlink profile that is considerably below average may indicate that the company is less established or less trusted compared to others in the same space.

Recognition and Trust
in the Digital Space (%)

*Trust level based on unique referring domains

Is the hepster (MOINsure GmbH) Website Reliable and Stable?

Domain Stability Score

5 /5

We analyzed the registration date of the hepster (MOINsure GmbH) domain to assess its stability and reliability. Regardless of how long the domain has been active, its age remains an important indicator of the company’s trustworthiness and resilience in the digital space.

The domain registration data is provided below http://hepster.com
Expires On	2026-01-27
Registered On	2003-01-27
Updated On	2024-12-24

hepster (MOINsure GmbH) has demonstrated a lasting presence in the market, reflected in the long-standing activity of its domain. Such an extended tenure suggests the company's stability and adaptability, as well as its efforts to build trust with clients and partners. This long-term presence may indicate experience and professionalism, contributing to its reputation within the industry.

Can hepster (MOINsure GmbH)’s long-established domain be considered a mark of trust?

While domain age is a positive indicator of stability and professionalism, it should be considered alongside other factors, such as customer reviews and overall reputation, to form a comprehensive assessment of the company's reliability.

What Does hepster (MOINsure GmbH) Offer?

Insurance can be easily acquired online without complex terms or contracts through hepster. It offers simple online booking, understandable contracts, flexible terms, digital contract management, and damage reporting. The available insurance categories include bicycle, electronics, pets, sports equipment, travel, private liability, accident insurance, and breakdown cover. Hepster aims to provide a seamless and comprehensive insurance experience with modern technology and efficient service, catering to various needs for both personal and property coverage.

hepster (MOINsure GmbH) Contacts
Contact e-mail	support@hepster.com
Contact telephone	+49 381 203 888 00
Registration address	Campus Altkarlshof, Am Kreuzgraben 1a Rostock Germany

Conclusion: Is hepster (MOINsure GmbH) Legit? Is it Safe?

To verify the legitimacy of hepster (MOINsure GmbH) with 100% certainty, it’s essential to consult official regulatory websites overseeing the company's operations. However, we can provide some key indicators based on several performance metrics to help assess the company’s trustworthiness and safety.

Overall Score: 2.5/5

This score suggests that hepster (MOINsure GmbH) is performing slightly below average compared to other companies in its industry. The feedback is mixed, with a noticeable presence of both satisfied and dissatisfied customers, resulting in a reputation that leans toward neutral. While improvement is needed in several areas, hepster (MOINsure GmbH) still shows some potential to rebuild trust and increase customer satisfaction over time.