Item: Moniepoint
Rating: 2.6
Author: Oleg Tkachenko

We evaluate Moniepoint based on key metrics such as domain stability, user reviews, customer loyalty, popularity and web mentions. Our analysis provides a snapshot of how Moniepoint is performing, helping you understand whether it’s building trust, maintaining customer loyalty, or facing challenges.

Moniepoint Trust Tracker
Overall Trust Index The Overall Trust Index is based on multiple factors, including the following individual metrics: Domain Stability Score (measuring domain age and reliability), User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot), Customer Loyalty Index (reflecting customer retention and satisfaction), Popularity Score (tracking online searches and mentions), and the Web Mention Index (analyzing the number of referring domains and online references). Each score is evaluated on a 5-point scale. Learn the assessment criteria in details	2.6/5
User Reviews Score This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.	2.6/5
Customer Loyalty Index This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.	3/5
Popularity Score The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research	2.1/5
Web Mention Index This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. This index reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.	2.7/5
Domain Stability Score This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space.	2.4/5

Top 5 Countries Where Moniepoint is Popular

Data Currently Unavailable

At present, we lack sufficient data to analyze this company’s website traffic distribution across the top five countries. This may be due to limited web traffic, restricted access to geographic data, or low engagement in international markets. Our analytics team will continue monitoring, and any new data will be promptly added to provide an updated view of the company's market presence.

What are Moniepoint Reviews?

User Reviews Score

2.6 /5

According to Trustpilot data

, users have left 56 reviews about the company. The most recent review was posted on 18 June 2025, and the overall Trustpilot rating for Moniepoint is 2.6.

2.6 /5 rate of 56 reviews
5-star	42.86%
4-star	14.29%
3-star	8.93%
2-star	0%
1-star	33.93%

Customer Loyalty and Perception of Moniepoint

Customer Loyalty Index

3 /5

The trust and satisfaction index for Moniepoint is derived from the ratio of positive to negative reviews, offering a clear measure of customer loyalty and overall sentiment. Built on data from Trustpilot, a globally recognized platform for consumer feedback, this index provides valuable insight into how the brand is perceived by its customers. A high ratio of positive reviews signals strong loyalty, while a prevalence of negative feedback highlights areas for improvement in the customer experience.

How Does Moniepoint Show Up in Online Feedback?

A significant portion of reviews about company Moniepoint is negative, indicating potential systemic issues affecting product or service quality. These reviews provide valuable insights into customer experiences and possible risks. Before engaging, it’s important to analyze the complaints, assess their relevance to your needs, and evaluate how the company addresses criticism.

Moniepoint does not respond to negative reviews, or there is insufficient data to draw definitive conclusions about its approach to feedback. This could be an important consideration when evaluating the decision to collaborate with the company.

Why do reviews for Moniepoint show mixed sentiment?

While 24 users have had poor experiences with Moniepoint,, 32 users have found a few redeeming qualities.

Top 5 reasons behind the mixed sentiment:

Customer support varies	While some users praise quick and helpful responses, others report delays or unhelpful agents. The inconsistency in support quality leads to differing experiences.
Non-transparent pricing	Hidden charges or vague terms frustrate some users.
Security concerns	Some users feel their data may not be adequately protected.
Delays in Service Delivery	Important processes like verification, document handling, or transactions take too long.
Communication quality varies	Clients often cite clear and proactive communication as a strong point, but others complain about vague instructions, delayed updates, or difficulty getting clarity.

Are Moniepoint's services gaining or losing popularity?

Popularity Score

2.1 /5

Understanding whether a company's services are gaining or losing popularity is crucial for assessing its current standing and growth potential. We compared the website traffic data for Moniepoint from the last month and a year ago to analyze trends.

According to Similarweb data for May 2025, the website recorded 153,957 visits last month, providing insights into its current online presence and traffic dynamics.

Dynamics of site visits over the past 12 months

Over the last year, website traffic has surged by 84,029.51% , indicating a dramatic increase in the popularity of Moniepoint's services. Such substantial growth suggests that Moniepoint has made significant strides in the market, likely due to a combination of effective promotions, excellent customer experiences, and strong word-of-mouth. This rapid rise in traffic signals that Moniepoint is capturing considerable market attention and could continue to expand at this accelerated pace.

Disclaimer:

Website traffic is an additional source of information for evaluating a company's popularity, but it should not be solely relied upon, as other factors may also influence these metrics.

Moniepoint’s Recognition and Trust in the Digital Space

Web Mention Index

2.7 /5

Backlinks (links from other websites) show how well-known and trusted a company is online. However, the quality of these links is more significant than the quantity. The more high-quality sites link to Moniepoint’s website, the higher its credibility in the eyes of customers and partners. This can indicate that the company is recognized as reliable and popular in its industry.

In our analysis, we filter out low-quality sites and focus exclusively on backlinks from trusted, authoritative sources. We have tracked the number of these high-quality sites linking to http://moniepoint.com and monitored changes over the past month. This metric is crucial for assessing how widely the brand is recognized and how much trust it holds in the digital space.

The domain http://moniepoint.com has 489 referring domains.

*Referring domains data sourced from Serpstat

The average number of referring domains in the ‘Banks and Savings Accounts’ category is 732

. Moniepoint’s backlink profile is below the industry standard. While not critically low, this level still indicates that the company is underperforming in terms of online recognition. Improving its backlink strategy could boost its credibility, making the company appear more trustworthy and dependable.

Note:

A company in this range has some online authority but risks falling behind competitors who are viewed as more reliable or well-established.

Recognition and Trust
in the Digital Space (%)

*Trust level based on unique referring domains

Is the Moniepoint Website Reliable and Stable?

Domain Stability Score

2.4 /5

We analyzed the registration date of the Moniepoint domain to assess its stability and reliability. Regardless of how long the domain has been active, its age remains an important indicator of the company’s trustworthiness and resilience in the digital space.

The domain registration data is provided below http://moniepoint.com
Expires On	2028-01-16
Registered On	2019-01-16
Updated On	2022-10-17

Moniepoint's domain has been registered for 6 years, showing a well-established online presence. This suggests that the company has demonstrated stability over time, giving users more confidence in its reliability.

Does Moniepoint’s domain’s age guarantee reliability or trustworthiness?

A domain’s age can suggest stability, but it is not a guarantee of reliability or trustworthiness. While older domains may reflect a longer presence, it’s important to also consider factors such as customer reviews, reputation, and overall service quality when evaluating a company.

Comparison of Moniepoint with Organic Competitors

An analysis of the Moniepoint website and its competitors, conducted using Ahrefs, provides a clear insight into the leading companies in the market.

The analysis focuses on three core metrics, which provide a clear picture of how well Moniepoint competes in its niche, highlight growth opportunities, and outline actionable steps to strengthen its market position.

	Traffic Monthly traffic indicates the website’s popularity among users.	Monthly traffic changes Traffic changes over the past month reveal growth or decline in interest.
moniepoint.com	232003	1709
youverify.co	96482	-2770
nibss-plc.com.ng	215917	-759
getbumpa.com	10064	256

What Does Moniepoint Offer?

The company offers business banking services globally, focusing on creating payment and operational systems in developing economies. Their goal is to support business owners in achieving their goals and improving their financial well-being. Services include point of sale systems, fast access to loans, business management tools, and easy business account setup.

Moniepoint Contacts
Contact e-mail	support@moniepoint.com
Contact telephone	01 888 9990
Registration address	12 Wole Ariyo Street Lagos Nigeria

Conclusion: Is Moniepoint Legit? Is it Safe?

To verify the legitimacy of Moniepoint with 100% certainty, it’s essential to consult official regulatory websites overseeing the company's operations. However, we can provide some key indicators based on several performance metrics to help assess the company’s trustworthiness and safety.

Overall Score: 2.6/5

This score suggests that Moniepoint is performing slightly below average compared to other companies in its industry. The feedback is mixed, with a noticeable presence of both satisfied and dissatisfied customers, resulting in a reputation that leans toward neutral. While improvement is needed in several areas, Moniepoint still shows some potential to rebuild trust and increase customer satisfaction over time.