Item: Bitcoin Suisse AG
Rating: 1.9
Author: Oleg Tkachenko

We evaluate Bitcoin Suisse AG based on key metrics such as domain stability, user reviews, customer loyalty, popularity and web mentions. Our analysis provides a snapshot of how Bitcoin Suisse AG is performing, helping you understand whether it’s building trust, maintaining customer loyalty, or facing challenges.

Bitcoin Suisse AG Trust Tracker
Overall Trust Index The Overall Trust Index is based on multiple factors, including the following individual metrics: Domain Stability Score (measuring domain age and reliability), User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot), Customer Loyalty Index (reflecting customer retention and satisfaction), Popularity Score (tracking online searches and mentions), and the Web Mention Index (analyzing the number of referring domains and online references). Each score is evaluated on a 5-point scale. Learn the assessment criteria in details	1.9/5
User Reviews Score This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.	1.7/5
Customer Loyalty Index This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.	3/5
Popularity Score The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research	0.9/5
Web Mention Index This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. This index reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.	3.3/5
Domain Stability Score This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space.	N/A

Top 5 Countries Where Bitcoin Suisse AG is Popular

Data Currently Unavailable

At present, we lack sufficient data to analyze this company’s website traffic distribution across the top five countries. This may be due to limited web traffic, restricted access to geographic data, or low engagement in international markets. Our analytics team will continue monitoring, and any new data will be promptly added to provide an updated view of the company's market presence.

What are Bitcoin Suisse AG Reviews?

User Reviews Score

1.7 /5

According to Trustpilot data

, users have left 151 reviews about the company. The most recent review was posted on 5 April 2025, and the overall Trustpilot rating for Bitcoin Suisse AG is 1.7.

1.7 /5 rate of 151 reviews
5-star	47.02%
4-star	7.28%
3-star	5.96%
2-star	7.28%
1-star	32.45%

Customer Loyalty and Perception of Bitcoin Suisse AG

Customer Loyalty Index

3 /5

The trust and satisfaction index for Bitcoin Suisse AG is derived from the ratio of positive to negative reviews, offering a clear measure of customer loyalty and overall sentiment. Built on data from Trustpilot, a globally recognized platform for consumer feedback, this index provides valuable insight into how the brand is perceived by its customers. A high ratio of positive reviews signals strong loyalty, while a prevalence of negative feedback highlights areas for improvement in the customer experience.

How Does Bitcoin Suisse AG Show Up in Online Feedback?

A significant portion of reviews about company Bitcoin Suisse AG is negative, indicating potential systemic issues affecting product or service quality. These reviews provide valuable insights into customer experiences and possible risks. Before engaging, it’s important to analyze the complaints, assess their relevance to your needs, and evaluate how the company addresses criticism.

Bitcoin Suisse AG does not respond to negative reviews, or there is insufficient data to draw definitive conclusions about its approach to feedback. This could be an important consideration when evaluating the decision to collaborate with the company.

Why do reviews for Bitcoin Suisse AG show mixed sentiment?

While 69 users have had poor experiences with Bitcoin Suisse AG,, 82 users have found a few redeeming qualities.

Top 5 reasons behind the mixed sentiment:

Customer support varies	While some users praise quick and helpful responses, others report delays or unhelpful agents. The inconsistency in support quality leads to differing experiences.
Non-transparent pricing	Hidden charges or vague terms frustrate some users.
Security concerns	Some users feel their data may not be adequately protected.
Delays in Service Delivery	Important processes like verification, document handling, or transactions take too long.
Communication quality varies	Clients often cite clear and proactive communication as a strong point, but others complain about vague instructions, delayed updates, or difficulty getting clarity.

Are Bitcoin Suisse AG's services gaining or losing popularity?

Popularity Score

0.9 /5

Understanding whether a company's services are gaining or losing popularity is crucial for assessing its current standing and growth potential. We compared the website traffic data for Bitcoin Suisse AG from the last month and a year ago to analyze trends.

According to Similarweb data for May 2025, the website recorded 24,304 visits last month, providing insights into its current online presence and traffic dynamics.

Dynamics of site visits over the past 12 months

Over the past year, website traffic has dropped significantly by 18.38% , raising concerns about the declining popularity of Bitcoin Suisse AG's services. A drop of this size may point to deeper issues, such as increased competition, customer dissatisfaction, or ineffective marketing strategies. Addressing these challenges could help Bitcoin Suisse AG reverse this downward trend and improve customer engagement.

Disclaimer:

Website traffic is an additional source of information for evaluating a company's popularity, but it should not be solely relied upon, as other factors may also influence these metrics.

Bitcoin Suisse AG’s Recognition and Trust in the Digital Space

Web Mention Index

3.3 /5

Backlinks (links from other websites) show how well-known and trusted a company is online. However, the quality of these links is more significant than the quantity. The more high-quality sites link to Bitcoin Suisse AG’s website, the higher its credibility in the eyes of customers and partners. This can indicate that the company is recognized as reliable and popular in its industry.

In our analysis, we filter out low-quality sites and focus exclusively on backlinks from trusted, authoritative sources. We have tracked the number of these high-quality sites linking to http://bitcoinsuisse.com and monitored changes over the past month. This metric is crucial for assessing how widely the brand is recognized and how much trust it holds in the digital space.

The domain http://bitcoinsuisse.com has 648 referring domains.

*Referring domains data sourced from Serpstat

The average number of referring domains in the ‘Financial Companies’ category is 796

. Bitcoin Suisse AG’s backlink profile is close to the industry average, which is a strong sign of reliability. This suggests that Bitcoin Suisse AG is performing on par with most of its competitors, making it a fairly trustworthy option in its category. However, slight improvements could further boost its competitive edge.

Note:

Being close to the industry average signals that the company is generally seen as reliable but may still have opportunities to stand out as more trustworthy than the competition.

Recognition and Trust
in the Digital Space (%)

*Trust level based on unique referring domains

Is the Bitcoin Suisse AG Website Reliable and Stable?

Domain Stability Score

0 /5

Data on the age and stability of Bitcoin Suisse AG's domain is currently unavailable. As a result, we cannot assign a score for this parameter according to our methodology, and its contribution to the overall rating is currently absent.

Does the age of Bitcoin Suisse AG domain guarantee reliability?

A domain’s age can suggest stability, but it is not a guarantee of reliability or trustworthiness. While older domains may reflect a longer presence, it’s important to also consider factors such as customer reviews, reputation, and overall service quality when evaluating a company.

Comparison of Bitcoin Suisse AG with Organic Competitors

An analysis of the Bitcoin Suisse AG website and its competitors, conducted using Ahrefs, provides a clear insight into the leading companies in the market.

The analysis focuses on three core metrics, which provide a clear picture of how well Bitcoin Suisse AG competes in its niche, highlight growth opportunities, and outline actionable steps to strengthen its market position.

	Traffic Monthly traffic indicates the website’s popularity among users.	Monthly traffic changes Traffic changes over the past month reveal growth or decline in interest.
bitcoinsuisse.com	3571	-11680
cryptolist.de	74	0
bisonapp.com	131569	16934
blockchaincenter.net	1060	36

What Does Bitcoin Suisse AG Offer?

Established in 2013, this company is the oldest regulated professional in Switzerland offering crypto-financial services. It has been integral in shaping the crypto valley and Swiss blockchain ecosystem. The company remains committed to providing innovative solutions to its clients.

Bitcoin Suisse AG Contacts
Contact e-mail	support@bitcoinsuisse.com
Contact telephone	0800 800 008
Registration address	Grafenauweg 12 Zug Switzerland

Conclusion: Is Bitcoin Suisse AG Legit? Is it Safe?

To verify the legitimacy of Bitcoin Suisse AG with 100% certainty, it’s essential to consult official regulatory websites overseeing the company's operations. However, we can provide some key indicators based on several performance metrics to help assess the company’s trustworthiness and safety.

Overall Score: 1.9/5

A moderately low score indicates that Bitcoin Suisse AG faces persistent issues that affect overall user satisfaction. Although some positive feedback is present, it is outweighed by a higher volume of critical reviews. Bitcoin Suisse AG may need improvement in areas such as customer service, engagement, or domain stability.