Item: Commercial Bank of Ceylon
Rating: 1.5
Author: Oleg Tkachenko

We evaluate Commercial Bank of Ceylon based on key metrics such as domain stability, user reviews, customer loyalty, popularity and web mentions. Our analysis provides a snapshot of how Commercial Bank of Ceylon is performing, helping you understand whether it’s building trust, maintaining customer loyalty, or facing challenges.

Commercial Bank of Ceylon Trust Tracker
Overall Trust Index The Overall Trust Index is based on multiple factors, including the following individual metrics: Domain Stability Score (measuring domain age and reliability), User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot), Customer Loyalty Index (reflecting customer retention and satisfaction), Popularity Score (tracking online searches and mentions), and the Web Mention Index (analyzing the number of referring domains and online references). Each score is evaluated on a 5-point scale. Learn the assessment criteria in details	1.5/5
User Reviews Score This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.	1.6/5
Customer Loyalty Index This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.	1.5/5
Popularity Score The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research	0.6/5
Web Mention Index This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. This index reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.	1.6/5
Domain Stability Score This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space.	5/5

Top 5 Countries Where Commercial Bank of Ceylon is Popular

Data Currently Unavailable

At present, we lack sufficient data to analyze this company’s website traffic distribution across the top five countries. This may be due to limited web traffic, restricted access to geographic data, or low engagement in international markets. Our analytics team will continue monitoring, and any new data will be promptly added to provide an updated view of the company's market presence.

What are Commercial Bank of Ceylon Reviews?

User Reviews Score

1.6 /5

According to Trustpilot data

, users have left 39 reviews about the company. The most recent review was posted on 5 July 2025, and the overall Trustpilot rating for Commercial Bank of Ceylon is 1.6.

1.6 /5 rate of 39 reviews
5-star	25.64%
4-star	5.13%
3-star	0%
2-star	0%
1-star	69.23%

Customer Loyalty and Perception of Commercial Bank of Ceylon

Customer Loyalty Index

1.5 /5

The trust and satisfaction index for Commercial Bank of Ceylon is derived from the ratio of positive to negative reviews, offering a clear measure of customer loyalty and overall sentiment. Built on data from Trustpilot, a globally recognized platform for consumer feedback, this index provides valuable insight into how the brand is perceived by its customers. A high ratio of positive reviews signals strong loyalty, while a prevalence of negative feedback highlights areas for improvement in the customer experience.

How Does Commercial Bank of Ceylon Show Up in Online Feedback?

The majority of reviews about company Commercial Bank of Ceylon are negative, significantly undermining trust. Under these circumstances, collaboration with the company is not recommended. The reviews highlight real issues and risks that should be considered before making any decisions.

Commercial Bank of Ceylon does not respond to negative reviews, or there is insufficient data to draw definitive conclusions about its approach to feedback. This could be an important consideration when evaluating the decision to collaborate with the company.

What’s causing negative feedback for Commercial Bank of Ceylon?

Commercial Bank of Ceylon has received 27 negative reviews, with users frequently raising concerns about specific aspects of the service.

Top 5 recurring complaints among customers of service-based companies:

Inconsistent customer support	Quality and responsive times vary.
Unclear or unexpected fees	Costs are not always communicated transparently.
Security or data privacy issues	Uncertainty about how personal data is managed.
Slow processing times	Delays in payouts, documentation, or issue resolution.
Intermittent system failures	Bugs or disruptions that impact usability.

Despite the negative feedback, 12 users have left positive reviews, appreciating certain features of Commercial Bank of Ceylon's services, though these are fewer in number.

Are Commercial Bank of Ceylon's services gaining or losing popularity?

Popularity Score

0.6 /5

Understanding whether a company's services are gaining or losing popularity is crucial for assessing its current standing and growth potential. We compared the website traffic data for Commercial Bank of Ceylon from the last month and a year ago to analyze trends.

According to Similarweb data for May 2025, the website recorded 2,815 visits last month, providing insights into its current online presence and traffic dynamics.

Dynamics of site visits over the past 12 months

Over the past year, website traffic has dropped significantly by 46.00% , raising concerns about the declining popularity of Commercial Bank of Ceylon's services. A drop of this size may point to deeper issues, such as increased competition, customer dissatisfaction, or ineffective marketing strategies. Addressing these challenges could help Commercial Bank of Ceylon reverse this downward trend and improve customer engagement.

Disclaimer:

Website traffic is an additional source of information for evaluating a company's popularity, but it should not be solely relied upon, as other factors may also influence these metrics.

Commercial Bank of Ceylon’s Recognition and Trust in the Digital Space

Web Mention Index

1.6 /5

Backlinks (links from other websites) show how well-known and trusted a company is online. However, the quality of these links is more significant than the quantity. The more high-quality sites link to Commercial Bank of Ceylon’s website, the higher its credibility in the eyes of customers and partners. This can indicate that the company is recognized as reliable and popular in its industry.

In our analysis, we filter out low-quality sites and focus exclusively on backlinks from trusted, authoritative sources. We have tracked the number of these high-quality sites linking to http://combank.net and monitored changes over the past month. This metric is crucial for assessing how widely the brand is recognized and how much trust it holds in the digital space.

The domain http://combank.net has 297 referring domains.

*Referring domains data sourced from Serpstat

The average number of referring domains in the ‘Banks and Savings Accounts’ category is 732

. Commercial Bank of Ceylon’s backlink profile falls significantly below the category average, indicating that it lacks substantial online credibility.

Note:

A backlink profile that is considerably below average may indicate that the company is less established or less trusted compared to others in the same space.

Recognition and Trust
in the Digital Space (%)

*Trust level based on unique referring domains

Is the Commercial Bank of Ceylon Website Reliable and Stable?

Domain Stability Score

5 /5

We analyzed the registration date of the Commercial Bank of Ceylon domain to assess its stability and reliability. Regardless of how long the domain has been active, its age remains an important indicator of the company’s trustworthiness and resilience in the digital space.

The domain registration data is provided below http://combank.net
Expires On	2028-03-14
Registered On	1997-03-13
Updated On	2023-01-28

Commercial Bank of Ceylon has demonstrated a lasting presence in the market, reflected in the long-standing activity of its domain. Such an extended tenure suggests the company's stability and adaptability, as well as its efforts to build trust with clients and partners. This long-term presence may indicate experience and professionalism, contributing to its reputation within the industry.

Can Commercial Bank of Ceylon’s long-established domain be considered a mark of trust?

While domain age is a positive indicator of stability and professionalism, it should be considered alongside other factors, such as customer reviews and overall reputation, to form a comprehensive assessment of the company's reliability.

Comparison of Commercial Bank of Ceylon with Organic Competitors

An analysis of the Commercial Bank of Ceylon website and its competitors, conducted using Ahrefs, provides a clear insight into the leading companies in the market.

The analysis focuses on three core metrics, which provide a clear picture of how well Commercial Bank of Ceylon competes in its niche, highlight growth opportunities, and outline actionable steps to strengthen its market position.

	Traffic Monthly traffic indicates the website’s popularity among users.	Monthly traffic changes Traffic changes over the past month reveal growth or decline in interest.
combank.net	1097	-12
sampath.lk	23522	1670
cbq.qa	1341	-109
combank.lk	34847	1791

What Does Commercial Bank of Ceylon Offer?

Commercial Bank of Ceylon PLC is a publicly traded company that operates in Sri Lanka.

Commercial Bank of Ceylon Contacts
Registration address	Bristol Street 21 Colombo Sri Lanka

Conclusion: Is Commercial Bank of Ceylon Legit? Is it Safe?

To verify the legitimacy of Commercial Bank of Ceylon with 100% certainty, it’s essential to consult official regulatory websites overseeing the company's operations. However, we can provide some key indicators based on several performance metrics to help assess the company’s trustworthiness and safety.

Overall Score: 1.5/5

A moderately low score indicates that Commercial Bank of Ceylon faces persistent issues that affect overall user satisfaction. Although some positive feedback is present, it is outweighed by a higher volume of critical reviews. Commercial Bank of Ceylon may need improvement in areas such as customer service, engagement, or domain stability.