Item: Europa Factor S.p.A.
Rating: 1.1
Author: Oleg Tkachenko

We evaluate Europa Factor S.p.A. based on key metrics such as domain stability, user reviews, customer loyalty, popularity and web mentions. Our analysis provides a snapshot of how Europa Factor S.p.A. is performing, helping you understand whether it’s building trust, maintaining customer loyalty, or facing challenges.

Europa Factor S.p.A. Trust Tracker
Overall Trust Index The Overall Trust Index is based on multiple factors, including the following individual metrics: Domain Stability Score (measuring domain age and reliability), User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot), Customer Loyalty Index (reflecting customer retention and satisfaction), Popularity Score (tracking online searches and mentions), and the Web Mention Index (analyzing the number of referring domains and online references). Each score is evaluated on a 5-point scale. Learn the assessment criteria in details	1.1/5
User Reviews Score This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.	1.4/5
Customer Loyalty Index This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.	0.5/5
Popularity Score The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research	0.6/5
Web Mention Index This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. This index reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.	0.8/5
Domain Stability Score This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space.	5/5

Top 5 Countries Where Europa Factor S.p.A. is Popular

Data Currently Unavailable

At present, we lack sufficient data to analyze this company’s website traffic distribution across the top five countries. This may be due to limited web traffic, restricted access to geographic data, or low engagement in international markets. Our analytics team will continue monitoring, and any new data will be promptly added to provide an updated view of the company's market presence.

What are Europa Factor S.p.A. Reviews?

User Reviews Score

1.4 /5

According to Trustpilot data

, users have left 696 reviews about the company. The most recent review was posted on 4 June 2025, and the overall Trustpilot rating for Europa Factor S.p.A. is 1.4.

1.4 /5 rate of 696 reviews
5-star	8.48%
4-star	0.57%
3-star	0.57%
2-star	0.43%
1-star	89.94%

Customer Loyalty and Perception of Europa Factor S.p.A.

Customer Loyalty Index

0.5 /5

The trust and satisfaction index for Europa Factor S.p.A. is derived from the ratio of positive to negative reviews, offering a clear measure of customer loyalty and overall sentiment. Built on data from Trustpilot, a globally recognized platform for consumer feedback, this index provides valuable insight into how the brand is perceived by its customers. A high ratio of positive reviews signals strong loyalty, while a prevalence of negative feedback highlights areas for improvement in the customer experience.

How Does Europa Factor S.p.A. Show Up in Online Feedback?

The majority of reviews about company Europa Factor S.p.A. are negative, significantly undermining trust. Under these circumstances, collaboration with the company is not recommended. The reviews highlight real issues and risks that should be considered before making any decisions.

Europa Factor S.p.A. responds to only 12% of negative reviews, indicating limited efforts in addressing customer concerns. This may give the impression that customer feedback is not a priority for the company.

What’s behind the strong criticism of Europa Factor S.p.A.?

633 users have shared their negative experiences, highlighting various concerns about Europa Factor S.p.A..

Top 5 common reasons why customers are dissatisfied with service-oriented companies:

Unresponsive support	Long wait times or unresolved inquiries.
Hidden fees or terms	Important details become clear only after a commitment is made.
Privacy or security concerns	Uncertainty about how personal data is managed.
Delays in Service Fulfilment	Processing of requests, claims, or tasks takes longer than expected.
Technical or Operational Issues	System errors, malfunctions, or unclear processes.

Despite these issues, 63 users have left positive feedback, praising aspects they appreciate.

Are Europa Factor S.p.A.'s services gaining or losing popularity?

Popularity Score

0.6 /5

Understanding whether a company's services are gaining or losing popularity is crucial for assessing its current standing and growth potential. We compared the website traffic data for Europa Factor S.p.A. from the last month and a year ago to analyze trends.

According to Similarweb data for May 2025, the website recorded 9,956 visits last month, providing insights into its current online presence and traffic dynamics.

Dynamics of site visits over the past 12 months

Website traffic has decreased sharply by 61.28% , signaling a major drop in the popularity of Europa Factor S.p.A.’s services. This sharp decline may suggest serious concerns with service quality, customer trust, or increasing competition.

Disclaimer:

Website traffic is an additional source of information for evaluating a company's popularity, but it should not be solely relied upon, as other factors may also influence these metrics.

Europa Factor S.p.A.’s Recognition and Trust in the Digital Space

Web Mention Index

0.8 /5

Backlinks (links from other websites) show how well-known and trusted a company is online. However, the quality of these links is more significant than the quantity. The more high-quality sites link to Europa Factor S.p.A.’s website, the higher its credibility in the eyes of customers and partners. This can indicate that the company is recognized as reliable and popular in its industry.

In our analysis, we filter out low-quality sites and focus exclusively on backlinks from trusted, authoritative sources. We have tracked the number of these high-quality sites linking to http://europafactor.it and monitored changes over the past month. This metric is crucial for assessing how widely the brand is recognized and how much trust it holds in the digital space.

The domain http://europafactor.it has 150 referring domains.

*Referring domains data sourced from Serpstat

The average number of referring domains in the ‘Financial Companies’ category is 796

. Europa Factor S.p.A.’s backlink profile is well below the industry standard, indicating very low online visibility and authority. This is a red flag for any business that relies on digital credibility. A weak backlink profile like this suggests the company may lack trustworthiness and recognition, making it harder for potential customers or partners to view it as reliable.

Note:

A company with such a low backlink profile may struggle to build trust with its audience and could be seen as less reliable in comparison to competitors.

Recognition and Trust
in the Digital Space (%)

*Trust level based on unique referring domains

Is the Europa Factor S.p.A. Website Reliable and Stable?

Domain Stability Score

5 /5

We analyzed the registration date of the Europa Factor S.p.A. domain to assess its stability and reliability. Regardless of how long the domain has been active, its age remains an important indicator of the company’s trustworthiness and resilience in the digital space.

The domain registration data is provided below http://europafactor.it
Expires On	2026-02-09
Registered On	2005-02-09
Updated On	2025-02-25

Europa Factor S.p.A. has demonstrated a lasting presence in the market, reflected in the long-standing activity of its domain. Such an extended tenure suggests the company's stability and adaptability, as well as its efforts to build trust with clients and partners. This long-term presence may indicate experience and professionalism, contributing to its reputation within the industry.

Can Europa Factor S.p.A.’s long-established domain be considered a mark of trust?

While domain age is a positive indicator of stability and professionalism, it should be considered alongside other factors, such as customer reviews and overall reputation, to form a comprehensive assessment of the company's reliability.

What Does Europa Factor S.p.A. Offer?

Europa Factor S.p.A. is a financial company specialized in purchasing and managing Non-Performing Exposures (NPEs) for over 20 years. They own 50% of Credit Factor S.p.A., a Joint Venture established in 2018 with IBL Banca group. In 2023, Europa Factor managed over 10 million positions, totaling more than €10 billion in owned and third-party credits across 450 portfolios. They operate with 2000 employees and 14 offices nationwide, emphasizing professional growth through dedicated collectors and customized workflows. Europa & Credit Factor prioritize values of integrity, transparency, independence, and objectivity. They focus on innovative ideas cultivated with courage and persistence. The company's success is attributed to market recognition for their agile and effective workout solutions tailored to each client's needs and deep market specialization. With a strong reputation for professionalism, excellent results, and client-focused approach, Europa Factor excels in credit purchase, management, and recovery services nationally.

Conclusion: Is Europa Factor S.p.A. Legit? Is it Safe?

To verify the legitimacy of Europa Factor S.p.A. with 100% certainty, it’s essential to consult official regulatory websites overseeing the company's operations. However, we can provide some key indicators based on several performance metrics to help assess the company’s trustworthiness and safety.

Overall Score: 1.1/5

A moderately low score indicates that Europa Factor S.p.A. faces persistent issues that affect overall user satisfaction. Although some positive feedback is present, it is outweighed by a higher volume of critical reviews. Europa Factor S.p.A. may need improvement in areas such as customer service, engagement, or domain stability.