Item: Provident Polska
Rating: 2.7
Author: Oleg Tkachenko

We evaluate Provident Polska based on key metrics such as domain stability, user reviews, customer loyalty, popularity and web mentions. Our analysis provides a snapshot of how Provident Polska is performing, helping you understand whether it’s building trust, maintaining customer loyalty, or facing challenges.

Provident Polska Trust Tracker
Overall Trust Index The Overall Trust Index is based on multiple factors, including the following individual metrics: Domain Stability Score (measuring domain age and reliability), User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot), Customer Loyalty Index (reflecting customer retention and satisfaction), Popularity Score (tracking online searches and mentions), and the Web Mention Index (analyzing the number of referring domains and online references). Each score is evaluated on a 5-point scale. Learn the assessment criteria in details	2.7/5
User Reviews Score This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.	2.5/5
Customer Loyalty Index This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.	0.5/5
Popularity Score The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research	5/5
Web Mention Index This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. This index reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.	2.3/5
Domain Stability Score This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space.	5/5

Top 5 Countries Where Provident Polska is Popular

Data Currently Unavailable

At present, we lack sufficient data to analyze this company’s website traffic distribution across the top five countries. This may be due to limited web traffic, restricted access to geographic data, or low engagement in international markets. Our analytics team will continue monitoring, and any new data will be promptly added to provide an updated view of the company's market presence.

What are Provident Polska Reviews?

User Reviews Score

2.5 /5

According to Trustpilot data

, users have left 6 reviews about the company. The most recent review was posted on 5 July 2025, and the overall Trustpilot rating for Provident Polska is 2.5.

2.5 /5 rate of 6 reviews
5-star	0%
4-star	0%
3-star	0%
2-star	0%
1-star	100%

Customer Loyalty and Perception of Provident Polska

Customer Loyalty Index

0.5 /5

The trust and satisfaction index for Provident Polska is derived from the ratio of positive to negative reviews, offering a clear measure of customer loyalty and overall sentiment. Built on data from Trustpilot, a globally recognized platform for consumer feedback, this index provides valuable insight into how the brand is perceived by its customers. A high ratio of positive reviews signals strong loyalty, while a prevalence of negative feedback highlights areas for improvement in the customer experience.

How Does Provident Polska Show Up in Online Feedback?

The majority of reviews about company Provident Polska are negative, significantly undermining trust. Under these circumstances, collaboration with the company is not recommended. The reviews highlight real issues and risks that should be considered before making any decisions.

Provident Polska does not respond to negative reviews, or there is insufficient data to draw definitive conclusions about its approach to feedback. This could be an important consideration when evaluating the decision to collaborate with the company.

Why Does Provident Polska Have a Low Rating?

A small number of reviews does not allow for an objective assessment of Provident Polska service quality. The number of reviews depends on factors such as how long the company has been on the market, customer activity, and their motivation to leave feedback. With limited data, the current rating may be incomplete. We continuously monitor the situation and will recalculate the rating as more reviews become available to provide the most accurate and fair assessment.

Are Provident Polska's services gaining or losing popularity?

Popularity Score

5 /5

Understanding whether a company's services are gaining or losing popularity is crucial for assessing its current standing and growth potential. We compared the website traffic data for Provident Polska from the last month and a year ago to analyze trends.

According to Similarweb data for May 2025, the website recorded 328,996 visits last month, providing insights into its current online presence and traffic dynamics.

Dynamics of site visits over the past 12 months

Over the last year, website traffic has surged by 204.13% , indicating a dramatic increase in the popularity of Provident Polska's services. Such substantial growth suggests that Provident Polska has made significant strides in the market, likely due to a combination of effective promotions, excellent customer experiences, and strong word-of-mouth. This rapid rise in traffic signals that Provident Polska is capturing considerable market attention and could continue to expand at this accelerated pace.

Disclaimer:

Website traffic is an additional source of information for evaluating a company's popularity, but it should not be solely relied upon, as other factors may also influence these metrics.

Provident Polska’s Recognition and Trust in the Digital Space

Web Mention Index

2.3 /5

Backlinks (links from other websites) show how well-known and trusted a company is online. However, the quality of these links is more significant than the quantity. The more high-quality sites link to Provident Polska’s website, the higher its credibility in the eyes of customers and partners. This can indicate that the company is recognized as reliable and popular in its industry.

In our analysis, we filter out low-quality sites and focus exclusively on backlinks from trusted, authoritative sources. We have tracked the number of these high-quality sites linking to http://provident.pl and monitored changes over the past month. This metric is crucial for assessing how widely the brand is recognized and how much trust it holds in the digital space.

The domain http://provident.pl has 354 referring domains.

*Referring domains data sourced from Serpstat

The average number of referring domains in the ‘Personal Loan Companies’ category is 610

. Provident Polska’s backlink profile falls significantly below the category average, indicating that it lacks substantial online credibility.

Note:

A backlink profile that is considerably below average may indicate that the company is less established or less trusted compared to others in the same space.

Recognition and Trust
in the Digital Space (%)

*Trust level based on unique referring domains

Is the Provident Polska Website Reliable and Stable?

Domain Stability Score

5 /5

We analyzed the registration date of the Provident Polska domain to assess its stability and reliability. Regardless of how long the domain has been active, its age remains an important indicator of the company’s trustworthiness and resilience in the digital space.

The domain registration data is provided below http://provident.pl
Expires On	2025-04-19
Registered On	2000-04-20
Updated On	2024-03-18

Provident Polska has demonstrated a lasting presence in the market, reflected in the long-standing activity of its domain. Such an extended tenure suggests the company's stability and adaptability, as well as its efforts to build trust with clients and partners. This long-term presence may indicate experience and professionalism, contributing to its reputation within the industry.

Can Provident Polska’s long-established domain be considered a mark of trust?

While domain age is a positive indicator of stability and professionalism, it should be considered alongside other factors, such as customer reviews and overall reputation, to form a comprehensive assessment of the company's reliability.

Comparison of Provident Polska with Organic Competitors

An analysis of the Provident Polska website and its competitors, conducted using Ahrefs, provides a clear insight into the leading companies in the market.

The analysis focuses on three core metrics, which provide a clear picture of how well Provident Polska competes in its niche, highlight growth opportunities, and outline actionable steps to strengthen its market position.

	Traffic Monthly traffic indicates the website’s popularity among users.	Monthly traffic changes Traffic changes over the past month reveal growth or decline in interest.
provident.pl	182312	8826
wonga.pl	265050	65047
kasastefczyka.pl	293192	62273
vivus.pl	156841	9496

What Does Provident Polska Offer?

Provident Polska is a large international financial institution that focuses on meeting individual customer needs. The company values honest treatment of customers and believes that their transparent, responsible, and trustworthy business model will support continued growth in Poland. Provident Polska has been operating for 20 years and is a leader in the cash loan market. The company aims to provide simple, reliable, and accessible financial products. They prioritize tailoring solutions to meet each customer's needs and building long-term relationships. Through their Customer Advisors network, Provident Polska reaches potential loan recipients nationwide. The company has served 4 million customers with a satisfaction rate of over 90%. Part of the International Personal Finance (IPF) financial group, Provident Polska has been listed on the London Stock Exchange since 2007 and also trades on the Warsaw Stock Exchange since March 2013. IPF operates in multiple countries besides Poland, including the Czech Republic, Hungary, Romania, Bulgaria, and Mexico. IPF aims to enhance customers' quality of life through simple and transparent financial products tailored to their needs. Under the Provident brand, the group offers small short-term loans. IPF's solid business model focuses on establishing personal relationships with customers through its representatives. The roots of the IPF Group trace back to 1880 with the establishment of Provident Financial, laying the foundation for the current institution. The group is headquartered in Leeds, United Kingdom.

Provident Polska Contacts
Contact e-mail	bok@provident.pl
Contact telephone	600 200 200
Registration address	Inflancka 4a Warszawa Poland

Conclusion: Is Provident Polska Legit? Is it Safe?

To verify the legitimacy of Provident Polska with 100% certainty, it’s essential to consult official regulatory websites overseeing the company's operations. However, we can provide some key indicators based on several performance metrics to help assess the company’s trustworthiness and safety.

Overall Score: 2.7/5

This score suggests that Provident Polska is performing slightly below average compared to other companies in its industry. The feedback is mixed, with a noticeable presence of both satisfied and dissatisfied customers, resulting in a reputation that leans toward neutral. While improvement is needed in several areas, Provident Polska still shows some potential to rebuild trust and increase customer satisfaction over time.