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Capital.com Review 2024

5.09/10
TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum deposit:
  • $20
Trading platform:
  • Mobile Apps
  • Web
  • Proprietary platform
Regulation:
  • FCA
  • CySEC
  • ASIC
  • FSA
  • SCB
Foundation date:
  • 2007
Updated:
5.09/10
TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum deposit:
  • $20
Trading platform:
  • Mobile Apps
  • Web
  • Proprietary platform
Regulation:
  • FCA
  • CySEC
  • ASIC
  • FSA
  • SCB
Foundation date:
  • 2007
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Capital.com isn't available in United States
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Our Evaluation of Capital.com

5.09/10
TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Traders Union icon

Capital.com is a moderate-risk broker with the TU Overall Score of 5.09 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by Capital.com clients on our website, Traders Union expert Anton Kharitonov recommends users to thoroughly analyze pros and cons before opening an account with this broker as not all clients are satisfied with the company, according to reviews.

The Capital.com broker is universal. It provides the same trading conditions for both experienced traders and beginners. On the company's website, you may find training materials and the opportunity to receive passive income through an affiliate program.

Brief Look at Capital.com

Capital.com (Capital) is a British Forex broker that provides its services to traders and investors worldwide. The company's activities are regulated by five bodies: CySEC — the Cyprus Securities and Exchange Commission ( 319/17), the FCA — the UK Financial Conduct Authority ( 793714), ASIC ( AFSL 513393), FSA ( AFSL SD101) and SCB ( SIA-F245). The company is audited by Deloitte and cooperates with two large European banks (Raiffeisen, RBS).

Capital is ready to cooperate with active traders regardless of their experience, as well as with active investors who use shares of various companies for their work.

Advantages of trading with Capital.com:
  • Fast registration procedure, which takes no more than three minutes.
  • Multiple ways to deposit and withdraw funds.
  • Customer funds are held in segregated accounts.
  • A large number of training materials and tools for market research and study.
  • Multilingual support department - the company provides support in 13 languages.
  • A wide range of trading instruments.
Disadvantages of Capital.com:
  • The broker does not offer clients investment programs such as PAMM accounts or copying trades.
  • Trading on an account without identity verification is available only for 15 days from the first deposit. For further work, the trader must verify the account.

TU Expert Advice

Anton Kharitonov

Financial expert and analyst at Traders Union

Capital.com is a trusted broker that is controlled by two reputable financial regulators: the Cyprus Securities and Exchange Commission (CySEC) and the UK Financial Conduct Authority (FCA). Capital.com is audited by an independent company, Deloitte, and clients’ funds are kept in segregated accounts in European banks and protected by compensation funds.

The company offers traders only one trading account, which gives access to all training materials, trading tools, and indicators. Capital is focused on active traders and investors, offers a wide range of assets to work with, and does not provide services for copying trades and other methods of generating passive income. Additional earnings here are possible only by participating in the referral program or winning contests.

The broker cooperates with clients from different countries and offers a choice of languages on the main page of the site. The support service is multilingual, providing help in 13 languages.

Trade with this broker, if:
  • You prefer a user-friendly platform with diverse market access. This broker offers a platform with a simplified and easy-to-navigate trading interface. Further, users can trade over 3,700 of the world's biggest markets, including DAX 40, gold, and Apple shares, all within one app.
  • You prefer AI-powered trading insights. This broker offers an AI-powered trading bias detection system that can help you enhance your trading skills.
  • Regulatory assurance is crucial for you. This broker is regulated by reputable authorities, including FCA, CySEC, ASIC, FSA, and SCB, ensuring a secure trading environment.
Do not trade with this broker, if:
  • You are averse to trading leveraged assets. Many traders aren’t comfortable with CFDs and other leveraged products given their inherent risks, including magnified losses and potential exposure to counterparty risk. However, for this broker, such assets are among the core focus groups.

Capital.com Summary

Your capital is at risk. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. A high percentage of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

💻 Trading platform: Web, Mobile application, MT4, Tradingview
📊 Accounts: Live-account, demo account
💰 Account currency: USD, EUR, GBP, PLN, RUB
💵 Replenishment / Withdrawal: Bank transfer, PayPal, credit and debit card payment systems, iDeal, 2c2p, AstropayTEF, Sofort, Giropay, Multibanko, Trustly, Przelewy24
🚀 Minimum deposit: USD 20, EUR 20, GBP 20, PLN 100
⚖️ Leverage: FCA - 1:30, CYSEC/ASIC - 1:30
💼 PAMM-accounts: No
📈️ Min Order: 0.01
💱 Spread: Floating
🔧 Instruments: 2,813 stocks, 239 cryptocurrencies, 138 currency pairs, 27 indices, 38 commodities, futures
💹 Margin Call / Stop Out: 100%/50%
🏛 Liquidity provider: Not indicated
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Orders execution: Market Execution
⭐ Trading features: Trading Contracts for Difference (CFDs)
🎁 Contests and bonuses: Yes

Capital provides traders with optimal trading conditions for clients from different countries. The minimum deposit on a real account is USD/EUR/GBP 20 or PLN 100. The same currencies are available for replenishment and withdrawal of funds through bank cards or electronic payment systems. Leverage and spread vary depending on the trading instrument used. When the amount on the account reaches 100% of the set margin, the client receives a warning; upon reaching 50%, trades are automatically closed.

Capital.com Key Parameters Evaluation

User Satisfaction

Score:
5.3/10

Share your experience

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omen66
9 weeks ago

I have no problems trading with сapital.com. When you have a normal trading strategy, there shouldn’t be questions with trading. Spreads are optimal, for some pairs they are below market average. The performance of the platform leaves much to be desired; there are slippages, but not critical ones. Also, Capital.com doesn’t take too long with withdrawals, although there are delays.

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masdika
12 weeks ago

This is just terrible! It's been over three weeks, and Capital.com still can't withdraw my money. At first, it seemed like everything should go smoothly. I've already withdrawn my profits a couple of times before. But this time, I closed the account and withdrew the entire deposit. They immediately told me that I needed to go through verification again. I sent all the necessary documents. And here we are, the third week has passed, and Capital.com still hasn't withdrawn my money.

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azam1230
16 weeks ago

Capitalcom has constant problems with its trading platform. I note that when you open orders, you can simply be kicked out of your user account. It fails and freezes, it’s obvious that developers weren’t too worried about how this platform would run. The only question is where the company gets its clients from. This is why I advise anyone who has not yet opened an account with Capital.com not to do so, because they will lose their money.

Responses to a comment
deded to azam1230
12 weeks ago

I've had several instances where instead of an order to sell, two orders to buy were opened. Unfortunately, the customer support at Capital.com didn't respond to my complaints at all.

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blackhawk100100
18 weeks ago

I had a negative experience with Capital.com. I made the minimum deposit of $350 and was able to increase my balance by $180 in just three days, which pleasantly surprised me. However, when I tried to withdraw half of this amount, problems occured. My account was blocked after my withdrawal request. I was disappointed and fooled by Capital.com.

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debonaire
21 weeks ago

I traded normally with capital.com, but one day everything changed. I get the impression that this is not a good broker, but a strange company that wants to take my money. Trading became unbearable. Everything has changed for the worse. The platform operates for one hour during the trading session. I do not recommend capital.com, they cannot be trusted.

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Upul
22 weeks ago

If we consider Capital.com as a broker, I wouldn't recommend collaborating with them. Yes, this company has a regulator's license. However, the issue is that Capital.com decided in advance when it can block user accounts. This is stipulated in the company's regulations; the broker can cancel traders' orders and block personal accounts at its discretion. This is what Capital.com takes advantage of.

Responses to a comment
hjs184 to Upul
15 weeks ago

Capital.com canceled three profitable trades for me. The support service said that there were non-market quotes. But for some reason there were unprofitable trades at these same quotes. And no one canceled them.

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rnb123
23 weeks ago

My review is negative! I transferred funds to my Capital.com account within almost half an hour. But when I submitted a withdrawal request, there was a long delay. First they forced me to go through verification again. Ok, I passed. But then for some reason they decided that it was not me who transferred the money, and demanded verification of the payment system. In short, a month has passed, but I don’t see any money from Capital.com.

Score:
6.12/10

Trading Account Opening

To start trading with the Capital.com broker, you need to follow a few simple steps.

1

Open the official website of the Capital.com broker. On the main page in the upper right corner, there is a button labeled "Create an account". Click on it to start registration.

Capital.com Review - Create an account
Capital.com Review - Create an account
Capital.com Review - Create an account
2

In the window that opens, enter your valid email address and create a password that you will use to enter your personal account on the Capital.com website. You can also register using your existing Facebook, Google, or Apple accounts.

Capital.com Review - Registration
Capital.com Review - Registration
3

Now you can go directly to the Capital.com trading platform by clicking the “Go to the platform” button or continue registration through the “Finish” button.

Capital.com Review - Complete the registration
Capital.com Review - Complete the registration
4

If you selected the "Finish" option, continue to enter your personal information. In this window, indicate your nationality, country of citizenship, and residence.

Capital.com Review - Country of citizenship and residence
Capital.com Review - Country of citizenship and residence
5

Enter the name that appears on your passport. You can specify the patronymic, but it is not necessary.

Capital.com Review - Personal data
Capital.com Review - Personal data
6

In the next window, enter the city where you live, select the street, then specify the house and apartment number.

7

Enter your current phone number.

8

Select the currency in which you want to open an account: USD, EUR, or GBP. The PLN currency is available for residents of specific countries.

9

Read the terms of use of the site and company policy, then click on the Agree button.

10

When the basic personal data is specified, go to your personal account to access the trading platform. Here you can specify the bank card number you replenish your account through or choose another method of depositing funds. If within 15 days the user does not provide the broker with identity documents, the account will be blocked. Also in the upper right corner, you can click on the Live button and switch your account from real to demo.

Capital.com Review - Trading platform
Capital.com Review - Trading platform
11

The following functions are available to the trader in his personal account:

Market access. In this section, you can select the market that you are considering for trading.
Capital.com Review - Market access
Capital.com Review - Market access
Analytics. Here you can find information about asset volatility, their popularity, as well as tables of rising and falling markets.
Capital.com Review - Analytics
Capital.com Review - Analytics
Charts. This section provides data on the markets that you have chosen to trade.
Portfolio. Data about your open positions and orders.
Reports. Here you can request reports on the trading activity of your account on a specific day.
Replenish. Through this section, the account is replenished and funds are withdrawn conveniently for you.
Contests. Here you can find information about current contests and find out your position in the rating of traders.
Market access. In this section, you can select the market that you are considering for trading.
Capital.com Review - Market access
Capital.com Review - Market access
Analytics. Here you can find information about asset volatility, their popularity, as well as tables of rising and falling markets.
Capital.com Review - Analytics
Capital.com Review - Analytics
Charts. This section provides data on the markets that you have chosen to trade.
Portfolio. Data about your open positions and orders.
Reports. Here you can request reports on the trading activity of your account on a specific day.
Replenish. Through this section, the account is replenished and funds are withdrawn conveniently for you.
Contests. Here you can find information about current contests and find out your position in the rating of traders.
Score:
9.43/10

Regulation and safety

Information

Capital.com is a UK-based broker registered in Wales and England, with registration number 10506220. Capital.com SV Investments Limited is registered in Cyprus, with the registration number: HE 354252. The broker is regulated by the FCA (Financial Conduct Authority) and CySEC ( Cyprus Securities and Exchange Commission). FCA: 78.91% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.
CySEC: 83.45% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.

The Capital.com broker also cooperates with large European banks Raiffeisen and RBS, in which traders' funds are stored in segregated accounts. Customer deposits are additionally protected by the ICF (Investor Compensation Fund) and FSCS (UK Financial Institutions Contributor Financial Compensation Program).

Advantages

  • The company's activities are controlled by two independent financial regulators - CySEC and FCA
  • Customer funds are held in segregated accounts
  • In case of unforeseen circumstances, traders will receive financial compensation
  • Personal data of clients are reliably protected by the TLS inscription protocol
  • The broker's website provides detailed information on the provisions, dispute resolution, and company policy

Disadvantages

  • Documents confirming the registration of the broker are not presented on the Capital.com website
Score:
9.69/10

Commissions and fees

Information
The Traders Union specialists analyzed the trading conditions of the Capital.com broker regarding trading and non-trading commissions. Hidden commissions in the company were not detected, nor are there commissions for depositing or withdrawing funds to and from the account. The spread floats but depends on the trading instrument used by the trader.
Account type Spread (minimum value) Withdrawal commission
Live-account $1.1 No

The commission for the transfer of open positions to the next day is calculated individually for each trading asset. You can find information about the required instrument in the Commissions and Fees section. We also analyzed trading conditions at Capital.com and companies popular among traders. As a result of the analysis, each of the companies was assigned a low, medium, or high level of trading commissions.

Broker Average commission Level
$1.1
Medium
$1
Low
$8.5
High
Score:
5.82/10

Account types

To access all the broker's functions, take advantage of its strengths, and increase your income, you need to go to the broker's official website and open an account.

Account types:

Account Type
Description
Live account
This is a real trading account. To start trading you need to deposit an amount of EUR/USD/GBP 20 or more. For users who have chosen Polish zloty as their currency, the minimum deposit is PLN 100. If the first replenishment of the account is made by bank transfer, the amount of the minimum deposit is increased to EUR 250 or the equivalent of this amount in other currencies. A trading account gives you access to all markets and assets, training materials, trading indicators, and other functions that the broker offers. The spread is floating and its size varies depending on the instruments that the trader chooses to trade. Leverage also depends on assets. To trade, the user must confirm his identity by sending the requested document scans to the broker. Trade is only available for 15 days without identity confirmation.

A trader can test the trading conditions of the broker and his skills on a demo account. To do this, you need to create a real account, then in your personal account, click on the "Live" button, which is located in the upper right corner of the screen, and select the "Switch to a demo account" item. Here the trader can carry out test trades without financial risks.

Score:
6.45/10

Deposit and Withdrawal

Withdrawal or deposit of funds is carried out in your personal account, within the Replenishment section. To do this, the trader needs to submit an application and determine the amount and the payment system. Withdrawals can be made in the same way that the client used to deposit the last time. The broker does not charge a commission for any financial transactions.

  • The available deposit and withdrawal methods include credit and debit cards and bank transfers. Electronic payment systems are also available such as Giropay, iDeal, Multibanko, Przelewy, Sofort, Trustly.

  • The time when funds are credited to a trading account or a client's personal account depends on the payment system selected by you. Detailed information on when funds are credited is not indicated on the broker's website.

  • The trader can withdraw the earned money in the same currency in which his account is opened: EUR, USD, GBP, or PLN. To change the currency of a trading account, a trader should write to the support service at Capital.com.

  • Withdrawal of funds is available only after account verification, replenishment is possible without verification. However, if the trader does not verify his identity within 15 days from the date of registration, the trading account will be blocked.

Score:
4.89/10

Investment Options

Investment Programs, Available Markets and Products of the Broker

Capital.com provides traders with favorable trading conditions and a proprietary platform for active trading in the Forex market. The broker does not offer services for copying trades, account management functions, or other investment programs. Traders can earn passive income when working with assets that are suitable for long-term investment (for example, stocks).

Important!

If you are a large investor and plan on investments over $10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

Capital.com’s affiliate program

  • A trader can receive financial rewards not only for trading assets but also for attracting new clients to the company. The broker provides its partners with the tools they need to advertise Capital.com online, such as banners, widgets, and landing pages. These tools are available in several languages. The affiliate's task is to post information about the broker on their and other networks to attract new active traders. For this, the participant of the affiliate program receives a reward of up to $500.

Detailed information on the terms of participation in the referral program is available to traders immediately after registering in the affiliate program.

Score:
7.81/10

Customer support

Information

To quickly resolve problems and requests of traders during trading and registration, Capital.com assists using its qualified specialists. The customer support department serves customers from different countries and operates in 13 languages.

Advantages

  • Multilingual support: company employees provide assistance in 13 languages
  • You can contact support at any time of the day or night, 24/7
  • Support is provided by qualified specialists

Disadvantages

  • No callback function

To get help or an answer to your question, contact the support staff via:

  • a letter to the broker's email; the answer should come within 24 hours;

  • message to the support chat on the Capital.com website;

  • feedback form in the Contacts section;

  • a phone call to a number listed on the website. Phone numbers are indicated for Austria, Ireland, Spain, Switzerland, Sweden, the Netherlands, Cyprus, and the United Kingdom.

The broker is also on social networks such as Facebook, Instagram, Twitter, LinkedIn, and YouTube.

Contacts

Foundation date 2007
Registration address C/O Fladgate LLP, 16 Great Queen Street, London, WC2B 5DG
Regulation FCA, CySEC, ASIC, FSA, SCB Licence number:
793714, 319/17.
Official site capital.com
Contacts
+44 20 8089 7893
Score:
7.93/10

Education

Information

Everyone, from a beginner to a professional, can trade with the Capital.com broker. Because traders are constantly developing and learning new information about trading rules, the company provides its clients with unlimited access to training materials.

Information available in the Education section
Information not available at the Capital.com website
Educational articles about trading cryptocurrency, Forex assets, CFDs on stocks, indices, and commodities
References for traders
Trading strategies
Podcasts and links to articles from external sources with useful information
Glossary of terms
 
Four training courses
 
Educational webinars and seminars
 

You can try out new trading strategies or test your knowledge of the markets without the risk of losing money on a demo account.

Comparison of Capital.com with other Brokers

Capital.com RoboForex Pocket Option Exness Octa XM Group
Trading
platform
MobileTrading, WebTrader, MT4, TradingView MT4, MT5, R MobileTrader, R StocksTrader, R WebTrader Pocket Option, MT5, MT4 Exness Trade App (mobile), Exness Terminal (web), MetaTrader5, MetaTrader4 MetaTrader4, MetaTrader5 MT4, MT5, MobileTrading, XM App
Min deposit $20 $10 $5 $10 $25 $5
Leverage From 1:1
to 1:200
From 1:1
to 1:2000
From 1:1
to 1:1000
From 1:1
to 1:2000
From 1:1
to 1:500
From 1:1
to 1:30
Trust management No No No No No No
Accrual of % on the balance No No No No No No
Spread From 0 points From 0 points From 1.2 point From 1 point From 0.6 points From 0.6 points
Level of margin call
/ stop out
100%  /  50% 60%  /  40% 30%  /  50% No  /  60% 25%  /  15% 100%  /  50%
Execution of orders Market Execution Market Execution, Instant Execution Market Execution Market Execution, Instant Execution Market Execution Market Execution
No deposit bonus No No No No No No
Cent accounts No Yes No No No Yes

Detailed Review of Capital.com

The Capital company cooperates with traders and investors globally. The main values of the broker are reliability, optimal trading conditions, and freedom of choice. Therefore, Capital.com is a solid choice of active traders. There are no passive investment programs here, but the broker compensates for this with a large selection of stocks and other assets that are suitable for long-term investment, such as indices, cryptocurrencies, commodities, and currency pairs. The size of the spread is individual for each trading instrument, and the trader can choose which assets to use, and thus adjust the level of the spread.

Traders who are interested in working with Capital.com may wish to consider the following figures to better acquaint themselves with the broker.

  • 2000 - the number of markets to which the company's clients have access.

  • 1.7 million clients have trading accounts with the Capital.com broker.

  • It will take only three minutes to register on the site.

  • $0 is the size of the commission for replenishment of the account, withdrawal of funds, as well as opening and closing positions.

  • 70+ trading indicators are built into the Capital.com platform.

  • $20 is the size of the minimum deposit.

  • $10,000 can be received by a trader for winning the contest offered by the Capital.com broker.

Capital.com is one of the best brokers for active trading and investing

Capital.com is the choice of active traders who prefer to independently determine the size of the spread. The broker provides clients with a convenient proprietary trading platform and mobile applications. More than 70 indicators are built into the trading platform, thanks to which traders can determine profitable entry points to the market. The company does not impose restrictions on the availability of trading experience, there is only one real account on which all functions and trading tools are available. A demo account is also available to traders, where you can test a new trading strategy or try your hand at trading without the risk of losing finances.

The Capital.com trading platform is available for download on a personal computer. You can also trade in the web version, from a browser, or a mobile application for Android or iOS. There are no investment programs, but there are assets that allow you to invest in the long term.

Useful services of Capital.com investment:

Overview.

  • Here you will find expert and analytical materials that will help you to develop your trading skills, gain new knowledge, and create strategies for trading various assets.

  • News is a constantly updated section, which presents news from the world of trading.

  • Capital.com TV is a service with videos on the topics of the psychology of trading, trading strategies, the basics of trading, and cryptocurrencies.

Advantages:

1

Fast and easy procedure for opening an account.

2

Minimum deposit available.

3

A large number of trading assets.

4

Quotes on the site are displayed in real-time and change automatically. 

5

The trader does not need to refresh the page to get the latest information.

6

All information on the broker's website is free, clients do not pay for additional services or account maintenance.

Latest Capital.com News

02.04.2024
Mirjan Hipolito
SCA UAE license strengthens Capital.com's position in the Middle East
​Capital.com, a renowned forex and CFD broker, has been granted a first category license by the UAE's financial regulator. The UAE Securities and
15.03.2024
Mirjan Hipolito
Capital.com has suspended user registration in the UK
​Broker Capital.com has suspended the registration of new clients in the UK. New users who want to open an account with the broker will see a message
05.09.2023
Glory Faleke
Capital.com strengthens its Australian team
​Broker Capital.com has confirmed Kyle Rodda as Senior Financial Analyst for the Australia and Asia Pacific (APAC) markets. Kyle Rodda, one of
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