Capital Index Review 2024
According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
- $100
- MetaTrader4
- FCA
- SCB
- 2008
According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
- $100
- MetaTrader4
- FCA
- SCB
- 2008
Our Evaluation of Capital Index
According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Capital Index is a broker with higher-than-average risk and the TU Overall Score of 4.84 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by Capital Index clients on our website, Traders Union expert Anton Kharitonov recommends users to consider a more reliable broker with better conditions, as, according to reviews, many clients of this broker are not satisfied with the company’s work.
The broker targets active traders regardless of their level of trading experience but does not provide an opportunity to earn passive income.
Brief Look at Capital Index
Capital Index UK was established in 2014. The broker provides all conditions and instruments required for active trading on the spread rates and the Forex market. Capital Index is registered in the UK territory and is regulated by the Financial Conduct Authority (FCA, UK, 709693). Capital Index (Global Limited) is authorized and regulated by the Securities Commission of the Bahamas (SCB, SIA-F199). The broker has not provided information about the awards it has received.
- User-friendly website interface;
- Possibility to trade micro-lots;
- Accounts for beginners and professional traders.
- No cent accounts for novice traders;
- Limited educational materials;
- Small leverage;
- No investment or referral programs for earning passive income.
TU Expert Advice
Financial expert and analyst at Traders Union
Capital Index has been a partner of Traders Union for several years and during that time, it has earned a reputation of a reliable partner, who performs all its obligations to the Union. The company offers three account types: for beginners, experienced traders, and professionals. Capital Index specializes in active trading and bets on the spreads, but the company does not offer investment products.
Small leverage allows traders to trade without the risk of losing large amounts of money, which is why Capital Index is suitable for traders with different levels of experience and expertise. However, during registration, the broker requests information about the user’s trading experience, which is why we can’t say that the company is prepared to work with traders who have no experience at all. Throughout its operation, Capital Index has received different reviews. The main complaints were related to the improper operation of customer support service, but the broker is always prepared to meet their customers halfway and help them solve most issues.
The website interface allows traders to learn all information about trading conditions, company services, additional services. All information is provided in English, which could be an inconvenience for the CIS traders.
Capital Index Summary
| 💻 Trading platform: | MetaTrader 4 |
|---|---|
| 📊 Accounts: | Advanced Account, Pro Account, Black Account |
| 💰 Account currency: | USD, EUR, and GBP |
| 💵 Replenishment / Withdrawal: | Debit/credit cards, wire transfer |
| 🚀 Minimum deposit: | $100 |
| ⚖️ Leverage: | 1:30 |
| 💼 PAMM-accounts: | No |
| 📈️ Min Order: | 0.01 |
| 💱 Spread: | from 0.4 |
| 🔧 Instruments: | 55 currency pairs, CFDs on precious metals, commodities, stock indices, spread betting |
| 💹 Margin Call / Stop Out: | No |
| 🏛 Liquidity provider: | Interbank liquidity |
| 📱 Mobile trading: | Yes |
| ➕ Affiliate program: | No |
| 📋 Orders execution: | High-quality execution (Market Execution) |
| ⭐ Trading features: | Spread betting |
| 🎁 Contests and bonuses: | No |
Capital Index provides comfortable conditions for traders with any level of experience, from beginners to professionals. The minimum deposit is 100 units of the base currency, the minimum lot is 0.01. The leverage is not big on any account types, not exceeding 1:30, which allows traders to avoid losing large amounts of money during trading.
Capital Index Key Parameters Evaluation
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Trading Account Opening
To become a customer of Capital Index and use the broker’s services while receiving financial compensation from Traders Union, you need to open an account with the company. In our guide, we will tell you how to do it and will also go over the personal account and its features.
Access your Traders Union account or create a new one. Registration on the website will take no more than 10 minutes. Then, find Capital Index in the rating section and click on the referral link to access the broker’s website. On its home page, click Create Account to open a live account.
In the opened window, you will see a questionnaire. Fill it out by providing your personal information such as your first name, last name, nationality, country of residence, title, mobile number, date of birth, gender, etc. After you fill out everything on this page, press Next.
On the next page, you will be asked to provide information about your whereabouts: country, city, address, postal code, and the period of living at the current address.
The next step is to specify your trading experience, more precisely your experience in trading currency pairs, CFDs, spread bets, and the number of closed transactions in each sector. The broker also asks you to provide information about your level of knowledge, education in finance and trading.
The broker then offers you a short test to check your knowledge about trading.
Then, you need to provide information about your financial position – your source of income, monthly income, savings, and the amount that you are prepared to invest in trading.
The last step is setting up your personal trading account.
After you fill out all forms, the broker will send you an email, specifying the documents you will need to provide scanned copies of, and the email address to which to send them to verify your account. Access to your personal account will be granted only after verification.
The following features are available in Personal Account:
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Setting up Personal Account;
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Deposits and withdrawals.
Regulation and safety
Capital Index UK is registered in the UK, registration No. 09532185. The operation of the broker is regulated by the Financial Conduct Authority (FCA, UK) – license number FRN 709693. Capital Index (Global) Limited is authorized and regulated by the Securities Commission of the Bahamas (SCB), registration No. SIA-F199.
The FCA license allows Capital Index to provide its conditions on the international market under the requirement that the broker complies with all rules and obligations of the regulator. Protection of customer funds is ensured by the use of separate, segregated accounts, which the company does not have the right to use at its disposal. If Capital Index is announced insolvent, all customers’ funds will be returned to them in full, except for the fee, which the payment system may charge.
Advantages
- Licensed by a proper regulating authority
- Customers’ funds are secure because they are held in a separate bank account
- If the company becomes insolvent, a customer may have his money returned
Disadvantages
- Payment of financial compensation in case of company's liquidation is available only to retail customers
- The document that confirms the availability of the license is not provided on the website
Commissions and fees
| Account type | Spread (minimum value) | Withdrawal commission |
|---|---|---|
| Advanced Account | $14 | Depending on the payment system selected |
| Pro Account | $10 | Depending on the payment system selected |
| Black Account | $4 | Depending on the payment system selected |
Swaps are charged a commission to roll the trader’s position over to the following day. We compared trading commissions charged by Capital Index with those of its competitors. Based on the results of the comparison, the brokers were assigned levels: low, average, and high.
| Broker | Average commission | Level |
|---|---|---|
|
$9.3 | |
|
$1 | |
|
$8.5 |
Account types
Capital Index aims at working with traders, regardless of whether they have trading experience or not. It also offers three account types to choose from. They differ by minimum deposit, spread, and commissions.
Account types:
You can use the demo account to learn more about trading conditions and possibilities provided by the broker, and not risk your own money at the same time.
Capital Index is a broker that uses innovative technologies in its operation that help bring active trading to a higher, more professional level.
Deposit and Withdrawal
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To withdraw personal funds, a trader needs to submit a corresponding request to the financial department via his personal account. There are no restrictions on the number of withdrawals. The withdrawal fee is charged only in case of an instant wire transfer.
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Two popular deposit methods are available: debit/credit cards and wire transfer.
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Deposit and withdrawal via a debit/credit card take one business day. Wire transfers take one week. Also available is the instant wire transfer service.
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Customers can deposit and withdraw funds in three fiat currencies: USD, EUR, and GBP.
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It is possible to perform financial transactions only under the condition that the user’s account has been verified.
Investment Options
Investment Programs, Available Markets and Products of the Broker
Capital Index UK is keen on providing optimal trading conditions for active traders and provides customers with all the necessary instruments. However, currently, the company is not interested in working with investors, with the typical passive income options such as PAMM, copy trading services, investment portfolios, etc., so these are not available at Capital Index.
If you are a large investor and plan on investments over $10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.
Capital Index affiliate program:
Capital Index also does not offer the passive income partnership program. The broker is focused exclusively on providing access to Forex trading to active traders. Capital Index does not have programs for partners, which would envisage a bonus for referring new customers.
Customer support
The broker offers customer support service to help traders resolve issues and get answers to their questions.
Advantages
- Sufficient number of methods of communication
- All assistance is by qualified experts
Disadvantages
- The broker does not state the operating hours of customer support
The following methods of contacting customer support are available:
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Phone call;
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Email;
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Feedback form;
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Online chat on the website.
You can contact customer support from your personal account and directly on the website.
Contacts
| Foundation date | 2008 |
|---|---|
| Registration address | P.O. Box SP 61567, Goodman’s Bay Corporate Centre, 2nd Floor, Nassau New Providence, The Bahamas. |
| Regulation |
FCA, SCB
Licence number: 709693, SIA-F199 |
| Official site | capitalindex.com |
| Contacts |
+44 207 0605120
|
Education
The broker provides its customers with basic information that will be useful to novice traders with no trading experience. There are no materials on skill enhancement on the Capital Index website.
To rule out financial risk during your first trading experience or testing of a new trading strategy, we advise you to use the demo account.
Comparison of Capital Index with other Brokers
| Capital Index | RoboForex | Pocket Option | Exness | Vantage Markets | Deriv | |
| Trading platform |
MetaTrader4 | MT4, MT5, R MobileTrader, R StocksTrader, R WebTrader | Pocket Option, MT5, MT4 | Exness Trade App (mobile), Exness Terminal (web), MetaTrader5, MetaTrader4 | MT4, MT5, WebTrader, Mobile Apps | Deriv bot, Deriv MT5, Derivix, Deriv Trader, SmartTrader |
| Min deposit | $100 | $10 | $5 | $10 | $50 | $5 |
| Leverage |
From 1:1 to 1:30 |
From 1:1 to 1:2000 |
From 1:1 to 1:1000 |
From 1:1 to 1:2000 |
From 1:1 to 1:500 |
From 1:1 to 1:1000 |
| Trust management | No | No | No | No | No | No |
| Accrual of % on the balance | No | No | No | No | No | 1.00% |
| Spread | From 0.4 points | From 0 points | From 1.2 point | From 1 point | From 0 points | From 0 points |
| Level of margin call / stop out |
100% / 50% | 60% / 40% | 30% / 50% | No / 60% | 100% / 50% | 100% / 50% |
| Execution of orders | Market Execution | Market Execution, Instant Execution | Market Execution | Market Execution, Instant Execution | Market Execution | Market Execution |
| No deposit bonus | No | No | No | No | No | No |
| Cent accounts | No | Yes | No | No | No | No |
Detailed Review of Capital Index
Capital Index is widely known in the UK, although it provides its services also for traders from other countries. The broker focuses on the development of the platform for active trading, which will allow users to trade under the most beneficial conditions. Meanwhile, investment programs are not found among Capital Index services. Cryptocurrency trading is also unavailable.
Several figures about Capital Index, which will be useful for traders, who are selecting their broker:
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2014 — the year Capital Index was established;
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3 account types are available for customers with different levels of expertise;
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100 units of base currency – minimum deposit;
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55 Forex instruments are available to trade
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1:30 – maximum leverage
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Spread from 0.4 pips.
Capital Index is an optimal broker for active and passive investments.
Capital Index is a broker specializing in providing comfortable conditions for active trading and spread betting. The broker is actively developing these services. Capital Index offers three account types, which are designed for novice traders, more experienced ones, and market professionals. Order execution is STP-based. The traders thus avoid contact with the deal, get higher-order execution speed, and beneficial levels of spreads.
For comfortable trading, the broker offers the good ole MetaTrader 4 platform. The platform’s version is for desktop or laptop, as well as mobile devices are available. The platform also accommodates the iOS and Android platforms. Capital Index does not have proprietary platforms or web versions.
Useful services of Capital Index:
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Economic calendar – helps traders adjust their trading strategy based on the upcoming events on the Forex market;
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FAQs. In this section, customers can find answers to the most frequently asked questions about the broker, trading, instruments, etc.;
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Trading Holidays. Schedule of Forex market operation on days offs and holidays will help you adjust your working schedule on the specified days.
Advantages:
Competitive levels of spread;
The most popular trading instruments are available;
Simple and intuitive navigation on the broker’s website;
Trading accounts with different levels of experience;
Registration and license;
Use of the most popular trading platform – MetaTrader 4;
Possibility to trade from mobile devices.
User Satisfaction