Dukascopy Malaysia Review 2024 - TU expert opinion

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Is the Forex market legit in Malaysia?

Forex trading is legal in Malaysia. Anybody can be a trader. However, there are certain rules in the country that everybody has to follow. Traders in Malaysia can trade only with brokers that are regulated by the local authority. Bank NEGARA is the country’s financial regulator. The bank is responsible for issuing licenses and overseeing that companies fulfill their obligations to traders.

Malaysia is mostly a Muslim country. Therefore, availability of an Islamic account is one of the important requirements to brokers operating in this country. It is a swap-free account that complies with the Sharia Law. In this jurisdiction, traders can freely work with various trading instruments, including currency pairs, precious metals, energies. CFD trading is not allowed.

How to Trade Forex in Malaysia

In order to start trading in the Forex market in Malaysia, you need to register with a broker. The registration form differs depending on the broker. Verification is mandatory for traders from Malaysia – proof of identity and proof of address. After that you need to fund your account. Licensed brokers in Malaysia must accept the ringgit, the local currency. After that, traders can start trading.

Our Evaluation of Dukascopy

7.33/10
TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details

Dukascopy is a reliable broker with the TU Overall Score of 7.33 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by Dukascopy clients on our website, Traders Union expert Anton Kharitonov believes he can recommend this company as the majority of reviews showed that the broker’s clients are mostly satisfied with the company.

Dukascopy Bank is a Swiss innovative online bank based in Geneva, Switzerland, providing Internet based and mobile trading services (with focus on foreign exchange, bullion, CFD and binaries), banking and other financial services through proprietary technological solutions.

Detailed Review of Dukascopy in Malaysia

Dukascopy is a good choice for traders from Malaysia. The broker complies with all the requirements of the local regulator and offers attractive trading conditions for the clients.

The company has provided its services as a broker since 2004. During that period, the broker was awarded more than 22 nominations, including "The Best Liquidity Provider", "The Best Forex Bank" and "The Broker of the Year", among many others. The company works every day to improve the quality of customer service and to provide the best trading conditions in the European market.

The broker's activity as a bank and a securities dealer is regulated by the Swiss financial market regulator FINMA. The company is also periodically audited, both externally and internally, for compliance with Swiss laws and regulations.

Dukascopy by the numbers:

  • the minimum spread is 0.1 pip;

  • there are several representative offices around the world including in Japan, Hong Kong, Latvia, and Switzerland;

  • There are 6 days of round-the-clock support service;

  • It has more than 15 years of providing traders with brokerage services;

  • It has 22 awards in the following categories, including: Broker of the Year, Best Liquidity Provider, Best Forex Bank, etc;

  • There are 24 currencies that have been accepted for deposit;

  • 100 thousand Swiss francs is the maximum amount of insurance for clients' funds.

Advantages of Dukascopy for trading in Malaysia

Traders Union analysts conducted a detailed analysis of Dukascopy for traders from Malaysia. The experts outlined the key benefits of the company for the clients from this country. The advantages of the broker are as follows:

1

Narrow spreads — from 0.1 pip;

2

A large number of orders of different types, including stop-loss and limit; 

3

ECN liquidity: Forex, Metals, CFDs on indices, stocks, cryptocurrencies, raw materials, and binary options;

4

Lightning-fast order execution;

5

Automated trading: this includes scalping, and hedging, which are allowed;

6

Credit or debit cards are available for deposits;

7

Prices and liquidity are the same for all clients;

8

24 currencies are available for deposit;

9

Telephone support service is available 24 hours a day, 6 days a week, from Sunday to Friday;

10

Training materials for novices who want to improve their skills;

11

Top-tier level of protection of clients' funds because each deposit is insured up to CHF 100 thousand.

Analysis of the Main Features of Dukascopy in Malaysia

Open an account
Your capital is at risk.
75.2% of retail investor accounts lose money when trading CFDs with this provider.

Traders Union analysts analyzed the key features of Dukascopy for traders from Malaysia. TU uses its own evaluation method, assessing each block separately. Based on the results of the assessment, an overall score is given.

User Satisfaction Customer Satisfaction Score (CSAT) is a unique metric of Traders Union based on the analysis of user reviews posted on pages of each broker profile by the visitors of our website from all around the world. We have been collecting these broker reviews for over 13 years, and therefore, we know and understand the level of customer satisfaction with a specific brokerage company better than anyone else.

5.59

/10

Regulation and safety The score for this parameter is based on the licenses a company holds. The higher the level of the license, the higher the score. Obtaining licenses in other jurisdictions also improves a broker’s score. We divide all licenses into three levels:

Level 1 jurisdictions (high level of trust): CFTC – USA, FINMA – Switzerland, FCA — UK, ASIC – Australia, CBI – Ireland, JFSA — Japan, MAS – Singapore, FMA — New Zealand, IIROC – Canada, SFC – Hong Kong.

Level 2 jurisdictions (medium level of trust): CySEC – Cyprus, FSCA – South Africa, CBRC – China, SEBI – India, ISA – Israel, SECT – Thailand, DFSA – United Arab Emirates

Level 3 jurisdictions (low level of trust): FSC – Belize, FSC – British Virgin Islands, FSC – Mauritius, VFSC – Vanuatu, SCB – The Bahamas, BMA – Bermuda, CIMA – Cayman Islands

9.13

/10

Commissions and fees This parameter comprises a comprehensive analysis of all commissions and fees charged by a brokerage company, including trading and deposit/withdrawal fees. Also specific fees, for example the inactivity fee, are taken into account in the final score for the fees. Users can find detailed fees charged by a company in the broker’s profile.

3.57

/10

Trading instruments For this parameter, we evaluate the number of trading assets a broker offers access to in each group of financial instruments. We analyze the quotes a broker offers on Forex pairs, metals, indices, commodities, stocks, and cryptocurrencies. This parameter also includes evaluation of broker’s investment programs, for example access to copy trading, which we regard as an additional type of a trading instrument.

9.27

/10

Brand popularity Traders Union experts are confident that brand awareness mostly fully reflects the real state of affairs in a company – the more popular the broker, the more people trust it. The score for this indicator is based on the data analysis of such services as Ahrefs and SemRush, which show how often a company’s brand is searched on Google. In addition, indicators of the SimilarWeb service, which show the approximate number of visitors of the broker’s website, are also taken into consideration. We also review disclosed official reports of brokers, which allow for evaluating their client base.

9.02

/10

Customer support The score of this parameter is based on the number of available communication channels of a company’s support service. The quicker and easier it is to contact the broker’s support, the higher the score. We check every available support channel, test the speed of processing of requests and completeness of provided information through several interactions.

9.35

/10

Education This parameter provides an evaluation of a company’s capacity to work with beginners. Only quality training and provision of full and unbiased information can help novice traders and investors minimize the risks of losing money, even when working with top-ranked companies. Brokers with useful educational and informational tools, including webinars, tutorials, podcasts and articles, receive higher scores.

5.36

/10

Trading conditions for Dukascopy traders from Malaysia

It is important to assess trading conditions before you decide to work with a specific company. Traders Union analysts have prepared a comparison of Dukascopy trading conditions for traders from Malaysia. The experts analyzed minimum deposit, trading platforms, leverage and other important information that could impact a trader's choice of a broker.

💻 Trading platform:
JForex Trader, MetaTrader 4, SWFX 
📊 Accounts:
Demo FX, Live FX
💰 Account currency:
USD, CHF, EUR, GBP, AUD, CAD, CZK, DKK, HKD, HUF, ILS, JPY, MXN, NOK, NZD, PLN, RON, CNH, SEK, SGD, TRY, XAU and ZAR
💵 Replenishment / Withdrawal:
Wire transfer, MasterCard, Visa, Maestro, Visa Electron, Skrill, Neteller
🚀 Minimum deposit:
USD 100 for Dukascopy Europe and USD 1000 for Dukascopy Bank
⚖️ Leverage:
From 1:1 to 1:200 on weekdays/ from 1:1 to 1:20 on weekends
💼 PAMM-accounts:
No
📈️ Min Order:
0.01 
💱 Spread:
From 0.1 pips for EUR/USD
🔧 Instruments:
Over 1200 trading instruments on CFD, currency pair, commodities, stocks and cryptocurrency
💹 Margin Call / Stop Out:
100%/200%
🏛 Liquidity provider:
Dukascopy Bank SA
📱 Mobile trading:
Yes
➕ Affiliate program:
Yes
📋 Orders execution:
Market execution
⭐ Trading features:
Automated trading; Top-tier level of protection of clients; Lightning-fast order execution; Telephone support service is available 24/6.
🎁 Contests and bonuses:
Yes

Dukascopy Commissions and Fees

Traders Union analysts analyzed commissions and fees charged by Dukascopy for traders from Malaysia. Within the framework of the analysis, all types of trading and non-trading fees traders are charged with were evaluated.

Information

The experts at the Traders Union inspected Dukascopy to check for both trading and non-trading commissions. Trading commissions mean spreads set by the broker, non-trading commissions mean account funding or withdrawal fees.

Account type Spread (minimum value) Withdrawal commission
Live FX $22.5 No

Also, the values of Dukascopy's fees were compared with the commissions of its competitors. Based on the results of the analysis, all commissions were divided into three levels: high, medium, and low.

FAQs

Is Dukascopy legal in Malaysia?

Yes. Dukascopy operates legally in Malaysia. The broker holds the necessary licenses.

Can you learn trading with Dukascopy? Does the broker offer courses for traders from Malaysia?

Yes, Dukascopy offers good trading courses and a lot of educational information for clients from Malaysia.

Can Dukascopy be trusted? Has the broker been operating in Malaysia long?

Dukascopy has been operating in Malaysia quite long and has a good reputation. Therefore, traders can work with Dukascopy.

Is Dukascopy suitable for novice traders from Malaysia?

Yes. Dukascopy offers optimal trading conditions and good education for beginners from Malaysia.

How efficient is Dukascopy customer support in Malaysia?

Dukascopy offers a sufficient number of ways to contact customer support in Malaysia, and also provides support in the state language.

Has Dukascopy had any incidents involving theft of funds of clients from Malaysia?

No. Dukascopy provides reliable security of funds of clients from Malaysia.

Will I be able to file a lawsuit in Malaysia if Dukascopy violates my rights?

Yes. If Dukascopy violates your rights, you can file a complaint with the regulator of Malaysia, and then with a court.

Can Dukascopy clients from Malaysia use the broker’s mobile app?

Yes. The mobile app of Dukascopy is available for the clients from Malaysia.

Does Dukascopy provide Malaysia market analysis?

Analysis of Malaysia is featured in the information provided by Dukascopy.

How can I withdraw funds from my account at Dukascopy in Malaysia?

Dukascopy supports bank transfers and debit/credit cards of the banks operating in Malaysia.

Team that worked on the article

Mikhail Vnuchkov
Author at Traders Union

Mikhail Vnuchkov joined Traders Union as an author in 2020. He began his professional career as a journalist-observer at a small online financial publication, where he covered global economic events and discussed their impact on the segment of financial investment, including investor income. With five years of experience in finance, Mikhail joined Traders Union team, where he is in charge of forming the pool of latest news for traders, who trade stocks, cryptocurrencies, Forex instruments and fixed income.

Dr. BJ Johnson
Dr. BJ Johnson
Developmental English Editor

Dr. BJ Johnson is a PhD in English Language and an editor with over 15 years of experience. He earned his degree in English Language in the U.S and the UK. In 2020, Dr. Johnson joined the Traders Union team. Since then, he has created over 100 exclusive articles and edited over 300 articles of other authors.