Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Dukascopy Pros & Cons
- Attractive trading conditions;
- regulated by FINMA;
- 19 years in the market;
- deposit protection up to CHF 100 000 per client;
- online account opening with video identification;
- large liquidity pool- 20+ banks;
- ECN trading technology;
- low spreads - from 0,1 pips on EUR/USD;
- instant order execution;
- wide range of free financial information and other attractive resources through its website, Dukascopy TV online television;
- wide variety of trading platforms, JForex, MT4, Forex mobile;
- manual and automated trading and trading directly form the chart;
- hedging and scalping allowed;
- sliggage control;
- swap free accounts upon request;
- 250 indicators and chart studies and automated trading historical tester;
- wide range of trading orders: MIT, limit orders, eco and TP/SL orders;
- high-quality customer service- 24/7 customer support available in 12 languages;
- up to 100% deposit bonus.
- leverage up-to 1:200;
- higher trading commissions for Islamic account traders;
- each account is given a deposit limit based on the information provided at the account opening;
- impossible to open new positions on weekends.
The company has been founded on 2 November 2004 in Geneva by Andre and Veronika Duka, Swiss nationals residing in Geneva who still own 99% of the company. Dukascopy Bank is regulated by the Swiss Financial Market Supervisory Authority FINMA both as a bank and a securities firm. Dukascopy Bank provides a wide range of free financial information and other attractive resources through its website, Dukascopy TV online television, Freeserv products and its active online Dukascopy community counting over 130'000 members. Deposit insurance protects the credit balances of private and corporate clients in the event of a bank or securities firm's bankruptcy. This guarantee is regulated by law. Dukascopy has an insurance fund with up to CHF 100 000 coverage per client and institution.
TU Expert Verdict
Dukascopy demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria6 /10The trading and non-trading commissions of Dukascopy have been analyzed and rated as having Medium fees, with a fees score of 6/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and FOREX.com, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No deposit fee
- Inactivity fee applies
- Withdrawal fee applies
Trading Fees and Spread
Below, we evaluated and compared the trading commissions of Dukascopy with those of two competitors. We focused on the spreads and other transaction fees directly associated with executing trades (e.g commission per lot on an ECN account). This comparison aimed to provide a clear understanding of the cost efficiency of each broker.
Standard Account Spread
For Standard accounts, Dukascopy’s commissions are part of the floating spread, which varies with market conditions. Typical values are provided, but during high volatility, the spread may exceed these.
Dukascopy Standard spreads Dukascopy OANDA FOREX.com EUR/USD min, pips 0.1 0.1 0.7 EUR/USD max, pips 0.3 0.5 1.2 GPB/USD min, pips 0.1 0.1 0.9 GPB/USD max, pips 0.5 0.5 1.4 RAW/ECN Account Commission And Spread
The spread on ECN/RAW accounts is market-based and fluctuates, with average values given during active hours. It may vary during volatility spikes. A commission per lot is also charged.
Dukascopy RAW/ECN spreads Dukascopy OANDA FOREX.com Commission ($ per lot) The commission is the fee charged by the broker for trading one standard forex lot (100,000 units of the base currency). 2 3.5 5 EUR/USD avg spread 0.3 0.15 0.2 GBP/USD avg spread 0.4 0.2 0.4 Non-Trading Fees
We conducted a detailed analysis of the non-trading fees associated with Dukascopy. This review offers a comprehensive overview of the additional costs that may impact traders beyond regular trading activities.
Dukascopy Non-Trading Fees Dukascopy OANDA FOREX.com Deposit fee, % The indicated amount does not include possible fees from payment systems and banks. 0 0 0 Withdrawal fee, % The indicated amount does not include possible fees from payment systems and banks. 0-2.5 0 0 Withdrawal fee, USD The indicated amount does not include possible fees from payment systems and banks. 0-2.5 0-15 0 Inactivity fee ($, per month) 8.33 0 15 -
Is Dukascopy Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria9.8 /10Dukascopy has a safety score of 9.8/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- Negative balance protection
- Track record over 28 years
- Strict requirements and extensive documentation to open an account
Dukascopy Regulators and Investor Protection Abbreviation Full Name Country of regulation Investor Protection Fund Regulation Level
JFSA Full Name Japan Financial Services Agency Country of regulation Japan Investor Protection Fund No specific fund Regulation Level Tier-1
FINMA Full Name Swiss Financial Market Supervisory Authority Country of regulation Switzerland Investor Protection Fund CHF 100,000 Regulation Level Tier-1 FCMC
Full Name Financial and Capital Market Commission Country of regulation Latvia Investor Protection Fund No specific fund Regulation Level Tier-2 Dukascopy Security Factors Foundation date 1998 Negative balance protection YesVerification (KYC) Yes -
Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.5.8 /10Dukascopy offers the following account options: Demo, Standard, ECN/Raw spread, Swap Free, VIP.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Demo account
- Low minimum deposit
- Swap Free (Islamic) account
- Micro lots are not available
- No Cent account
Dukascopy account types vs top competitors Dukascopy Plus500 OANDA Standard YesYesYesECN/Raw spread YesNoYesDemo YesYesYesCent NoNoNoMicro NoNoYesSwap Free YesNoYesVIP YesNoNoManaged NoNoNoDukascopy accounts trading conditions
To start trading with Dukascopy, you must open an account with Dukascopy. In particular, the Live FX account is only available to traders who have opened a bank account. For demo accounts, a short registration is sufficient. To fund a Live account, the trader has 24 currencies to choose from. The trader can also invest by opening a PAMM account.
Types of accounts:
Account Type Description Demo FX The account is intended for practicing beginners or testing new trading strategies by experienced traders. It is available for the MetaTrader 4 trading platform, JForex, and binary options. Registration of the demo account takes no more than 15 minutes and the account is available for 14 days. These are the types of accounts: Live FX This account is for real active trading, available for all trading platforms, and is provided by the broker. The registration process is longer and the client must initially open an account at Dukascopy Bank, and then go through the identification process. PAMM This is an investment account that employs passive trading. The client who opened the account entrusts it to an experienced trader for management and receives profit for his trading. The broker manages the relationship between the manager and the account owner by guaranteeing professional reporting, making prompt payments, and comfortable conditions for trading. The account is also available in the demo version. Traders can trade both on the proprietary platform of the broker (SWFX), on the standard MetaTrader 4 platform, or in the mobile application. Due to the variety of trading platforms, it is not necessary to have a PC and you only need to use a smartphone.
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology7.9 /10Dukascopy received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
Dukascopy provides a reasonable range of deposit and withdrawal options with moderate fees, in line with industry standards.
- Bitcoin (BTC) accepted
- No deposit fee
- Supports 5+ base account currencies
- Bank card deposits and withdrawals
- Withdrawal fee applies
- Limited deposit and withdrawal flexibility, leading to higher costs
- BTC not available as a base account currency
What are Dukascopy deposit and withdrawal options?
Dukascopy provides a basic range of deposit and withdrawal options, covering essential methods in line with industry standards. This set of options is sufficient for most traders, with available methods Bank Card, Bank Wire, Neteller, BTC, USDT.
Dukascopy Deposit and Withdrawal Methods vs Competitors Dukascopy Plus500 OANDA Bank Wire YesYesYesBank card YesYesYesPayPal NoYesYesWise NoNoNoBTC YesNoYesWhat are Dukascopy base account currencies?
A wide range of base account currencies minimizes the need for currency conversion, potentially reducing transaction costs. Dukascopy supports the following base account currencies: USD, EUR, GBP, JPY, AUD, CAD, CHF, NGN, ZAR, NZD, CZK, DKK, HKD, HUF, ILS, MXN, NOK, PLN, RON, CNH, SEK, SGD, TRY.
What are Dukascopy's minimum deposit and withdrawal amounts?
The minimum deposit on Dukascopy is $100, while the minimum withdrawal amount is $100. These minimums may vary depending on the chosen account type and payment method. For specific details, please contact Dukascopy’s support team.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria8 /10Dukascopy provides a standard range of trading assets in line with the market average. The platform includes 1200 assets in total and 300 Forex currency pairs.
- 300 supported currency pairs
- Indices trading
- ETFs investing
- Bonds not available
- Copy trading not available
Supported markets vs top competitors
We have compared the range of assets and markets supported by Dukascopy with its competitors, making it easier for you to find the perfect fit.
Dukascopy Plus500 OANDA Currency pairs 300 60 68 Total tradable assets The total tradable assets listed include all available instruments, including CFDs. Due to regional restrictions, certain CFDs may not be offered in some countries. For example, cryptocurrency CFDs are banned in the UK, and the U.S. has restrictions on CFDs. 1200 2800 129 Stocks YesYesYesCommodity futures YesYesYesCrypto Cryptocurrency CFDs are restricted or prohibited in certain regions due to regulatory limitations. These include the United Kingdom, China, Egypt, the United States and Canada. YesYesYesStock indices YesYesYesOptions YesYesNoInvestment options
We also explored the trading assets and products Dukascopy offers for beginner traders and investors who prefer not to engage in active trading.
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Trading Account Opening
Score:We evaluated Trading Account Opening at Dukascopy by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.9 /10We successfully registered an account with Dukascopy in 30 minutes. The KYC verification was completed within 1 business day. The minimum deposit amount at Dukascopy is $100. This is one of the most accessible and hassle-free onboarding procedures on the market.
- Quick KYC verification (1 business day or less)
- Low minimum deposit requirement
- Fully online account opening process
- Registration process may take longer than expected
Dukascopy account opening Dukascopy Plus500 OANDA Online Registration YesYesYesMinimum deposit $100 $100 $0 Mandatory KYC YesYesYesRegistration time (min) 30 10 KYC time (days) 1 3 3 Is Dukascopy available in my country?
If you are a citizen of United States, the broker accepts clients from your country.
Please note that availability may vary due to regulatory requirements, so we recommend confirming directly with the broker for the most accurate and up-to-date information.
Account opening details
It is a good suggestion to get acquainted with the registration procedure and go on the online excursion to the personal account.
If you do not have a Dukascopy account yet, you should go to the broker's main page and choose the type of account you would like to open:
For registered users, there is a "login" button in the upper right corner.
After you have chosen your account type, click on the appropriate box and the registration form will appear. For different accounts, it is different and requires different levels of verification.
To open a demo account, you will need to enter basic personal information:
After completing the form, click on "Get a demo account". The login name and password to access any of your selected demo accounts will be sent to you via email.
The Live account registration procedure requires more time and data. Thus, the client must follow the procedure to verify his identity. More details about opening a Live (active) account can be found here:
The procedure to open a Live account is lengthy because to start trading the client needs to open an account with Dukascopy Bank, after which the trading on foreign exchange and stock markets will become available to the client.
In his personal account, the trader has access to profile settings, methods of withdrawal of funds, as well as reports, and a journal. All functions related to the trading process and training are located in the main menu.
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Trading platforms & tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn the assessment criteria7.7 /10Dukascopy received a score of 7.7/10, reflecting an average offering in terms of trading platforms and tools. The broker covers essential functionality but may fall short in some advanced features or platform diversity compared to leading competitors.
- Trading bots (EAs) allowed
- Strategy (EA) Builder is available
- API access for automated trading
- One-click trading
- No access to Free VPS
- No access to cTrader and its advanced tools.
- No TradingView integration
Supported trading platforms
Dukascopy supports the following trading platforms: MT4, MT5. This selection covers the basic needs of most retail traders. We also compared Dukascopy’s platform availability with that of top competitors to assess its relative market position.
Dukascopy Plus500 OANDA MT4 YesNoYesMT5 YesNoYescTrader NoNoNoTradingView NoYesYesProprietary platform NoYesYesNinjaTrader NoNoNoWebTrader NoYesYesKey Dukascopy’s trading platform features
We also evaluated whether Dukascopy offers essential trading features that enhance user experience, accommodate various trading styles, and improve overall functionality.
Supported features 2FA YesAlerts NoTrading bots (EAs) YesOne-click trading YesScalping YesSupported indicators 250 Tradable assets 1200 Additional trading tools
Dukascopy offers several additional features designed to enhance the trading experience. These tools provide greater automation, deliver advanced market insights, and help improve trade execution.
Dukascopy trading tools vs competitors Dukascopy Plus500 OANDA Trading Central Trading Central is a leading provider of investment research and financial market commentary. Integration with Trading Central offers traders advanced analytics, trading signals, and expert market insights, aiding in more informed decision-making. NoNoNoAPI YesNoYesFree VPS NoNoYesStrategy (EA) builder A Strategy or EA builder is a tool that allows traders to create and test their own automated trading strategies without requiring programming skills. YesNoYesAutochartist Autochartist is a market scanning tool that identifies trading opportunities by analyzing chart patterns and key price levels. NoNoYes -
Mobile Apps
Score:This section assesses the quality and functionality of the broker’s mobile trading apps. It takes into account app ratings, number of downloads, platform features such as two-factor authentication (2FA), mobile alerts, and technical indicators, ensuring traders can manage positions and monitor markets effectively from their smartphones. Learn the assessment criteria7.6 /10Dukascopy supports mobile trading, offering dedicated apps for both iOS and Android. Dukascopy received a score of 7.6/10 in this section, indicating a generally acceptable mobile trading experience.
- Indicators supported
- Supports mobile 2FA
- Mobile alerts supported
- Low app installs across iOS and Android
- Weak user feedback on Android
We compared Dukascopy with two top competitors by mobile downloads, app ratings, 2FA support, indicators, and trading alerts.
Dukascopy Plus500 OANDA Total downloads The parameter reflects the combined number of installations from both the Apple App Store and Google Play. It serves as an approximate indicator of the broker’s mobile trading app popularity and user adoption across platforms. 10,000 10,000,000 1,000,000 App Store score App store scores reflect the average user ratings of the broker’s mobile applications on the Apple App Store and Google Play. These ratings indicate user satisfaction based on criteria such as usability, stability, performance, and overall experience. 4.5 4.7 4.8 Google Play score 3.1 4.4 3.4 Mob. 2FA YesYesYesMob. Indicators YesYesYesMob. Alerts YesYesYes -
Customer Support
Score:We evaluated Customer Support at Dukascopy by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria5.2 /10Customer support at Dukascopy is available, but response speed and service quality may vary. Some requests are handled efficiently, while others may require follow-ups.
During testing, response times were moderate, and communication depended on the complexity of the request. Dukascopy provides basic support functionality but does not stand out in overall service performance.
InformationThe support team is available 24 hours a day, 7 days a week from Sunday to Friday, inclusive, during which the Dukascopy support team is available to help with problems or answer questions.
- Support 24 hours a day, 6 days a week
- Prompt responses to customer requests
- Several options for contacting support, including callback function
- Qualified support personnel
- Multi-lingual support service
- No contact with support on Saturday
There are several ways to get in touch with the Dukascopy support team:
- write a message in Live Chat on the website;
- call the phone number indicated on the website;
- request a callback;
- contact the call center;
- fill out the feedback form on the site; or
- write a standard letter and send it through the post office.
Contacts Foundation date 1998 Registration address ICC, Entrance H, Route de Pré-Bois 20, 1215 Geneva 15, Switzerland Regulation FINMA, JFSA, FCMC Official site https://www.dukascopy.bank/swiss/ Contacts support@dukascopy.bank +41 (0) 22 799 48 59
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FAQs
How do reviews describe Dukascopy’s regulation and safety measures?
The review states that Dukascopy has a safety score of 9.8/10, categorized as a high security level, supported by Tier-1 regulation and a track record since 1998. It is regulated by FINMA in Switzerland with an investor protection fund up to CHF 100,000, as well as by the JFSA in Japan and the FCMC in Latvia, and it offers negative balance protection and KYC verification.
What do reviews say about Dukascopy’s trading and non-trading fees?
According to the review, Dukascopy’s overall commissions and fees receive a medium rating of 6/10, with advantages such as low Forex trading fees, tight EUR/USD spreads, and no deposit fees. The section also notes that there are inactivity and withdrawal fees, with an inactivity fee of $8.33 per month and withdrawal fees ranging from 0–2.5% or $0–2.5 depending on the method.
What account types and conditions are highlighted in reviews of Dukascopy?
The review notes that Dukascopy offers Demo, Standard, ECN/Raw spread, Swap Free (Islamic), VIP, and PAMM accounts, but does not provide Cent or Micro accounts. It explains that Live FX accounts require opening a bank account with Dukascopy and full identification, while demo accounts have a short registration, are available on MT4, JForex, and binary options, and are typically active for 14 days.
What do reviews say about Dukascopy’s deposit and withdrawal conditions?
The review gives Dukascopy a medium score of 7.85/10 for deposit and withdrawal processes, noting no deposit fees, a minimum deposit of $100, and a minimum withdrawal of $100. It mentions that methods include bank cards, bank wire, Neteller, BTC, and USDT, that withdrawal fees apply, and that PayPal and Wise are not supported.
What feedback is provided about Dukascopy’s mobile trading apps?
The review indicates that Dukascopy’s mobile apps for iOS and Android receive a score of 7.55/10, with support for mobile alerts, indicators, and two-factor authentication. It also notes relatively low total downloads (about 10,000) and weaker user feedback on Android, with an App Store rating of 4.5 and a Google Play rating of 3.1.
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