Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Dukascopy Pros & Cons
- Attractive trading conditions;
- regulated by FINMA;
- 19 years in the market;
- deposit protection up to CHF 100 000 per client;
- online account opening with video identification;
- large liquidity pool- 20+ banks;
- ECN trading technology;
- low spreads - from 0,1 pips on EUR/USD;
- instant order execution;
- wide range of free financial information and other attractive resources through its website, Dukascopy TV online television;
- wide variety of trading platforms, JForex, MT4, Forex mobile;
- manual and automated trading and trading directly form the chart;
- hedging and scalping allowed;
- sliggage control;
- swap free accounts upon request;
- 250 indicators and chart studies and automated trading historical tester;
- wide range of trading orders: MIT, limit orders, eco and TP/SL orders;
- high-quality customer service- 24/7 customer support available in 12 languages;
- up to 100% deposit bonus.
- leverage up-to 1:200;
- higher trading commissions for Islamic account traders;
- each account is given a deposit limit based on the information provided at the account opening;
- impossible to open new positions on weekends.
TU Expert Verdict
Dukascopy demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria6 /10The trading and non-trading commissions of Dukascopy have been analyzed and rated as having Medium fees, with a fees score of 6/10. Additionally, these commissions were compared with those of the top two competitors, ZForex and OANDA, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No deposit fee
- Inactivity fee applies
- Withdrawal fee applies
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Is Dukascopy Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria9.8 /10Dukascopy has a safety score of 9.8/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- Negative balance protection
- Track record over 28 years
- Strict requirements and extensive documentation to open an account
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Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.5.8 /10Dukascopy offers the following account options: Demo, Standard, ECN/Raw spread, Swap Free, VIP.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Demo account
- Tight spread ECN account
- Exclusive VIP account with enhanced trading conditions
- No Cent account
- Micro lots are not available
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology7.9 /10Dukascopy received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria8 /10Dukascopy provides a standard range of trading assets in line with the market average. The platform includes 1200 assets in total and 300 Forex currency pairs.
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Trading Account Opening
We successfully registered an account with Dukascopy in 30 minutes. The KYC verification was completed within 1 business day. The minimum deposit amount at Dukascopy is $100.Score:We evaluated Trading Account Opening at Dukascopy by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.9 /10This is one of the most accessible and hassle-free onboarding procedures on the market.
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Trading platforms & tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn the assessment criteria7.7 /10Dukascopy received a score of 7.7/10, reflecting an average offering in terms of trading platforms and tools. The broker covers essential functionality but may fall short in some advanced features or platform diversity compared to leading competitors.
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Mobile Apps
Score:This section assesses the quality and functionality of the broker’s mobile trading apps. It takes into account app ratings, number of downloads, platform features such as two-factor authentication (2FA), mobile alerts, and technical indicators, ensuring traders can manage positions and monitor markets effectively from their smartphones. Learn the assessment criteria7.6 /10 -
Customer Support
Score:We evaluated Customer Support at Dukascopy by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria5.2 /10
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Dukascopy Video Guides
FAQs
How is Dukascopy regulated and what safety protections are mentioned in the review?
The review states that Dukascopy has a safety score of 9.8/10 and is considered to have a high security level, with Tier-1 regulation from FINMA in Switzerland and JFSA in Japan, plus Tier-2 regulation from the FCMC in Latvia. It also notes that Dukascopy was founded in 1998, applies negative balance protection, and requires KYC verification, while investor compensation coverage is specified as CHF 100,000 under FINMA but not detailed for the other regulators.
How does the review describe Dukascopy’s trading commissions and non-trading fees?
According to the review, Dukascopy’s overall fee level is rated as medium, with a fees score of 6/10, and it highlights low Forex trading fees, tight EUR/USD spreads, and no deposit fees. It also notes that there is an inactivity fee of $8.33 per month and withdrawal fees that range from 0–2.5% or 0–$2.5, depending on the method, while ECN accounts have a $2 commission per lot with average spreads of 0.3 pips on EUR/USD and 0.4 pips on GBP/USD.
What do user reviews and feedback say about Dukascopy’s overall satisfaction score?
The review reports a user satisfaction score of 6.7/10 for Dukascopy, based on 281 user reviews. According to user reviews, the rating distribution is mixed, with 15% 5-star, 30% 4-star, 34% 3-star, 18% 2-star, and 3% 1-star feedback, indicating a balance of positive and neutral experiences with some negative comments.
What markets and tradable assets are covered by Dukascopy according to the review?
The review states that Dukascopy offers 1,200 total tradable assets, including 300 Forex currency pairs, stocks, commodity futures, crypto, stock indices, and options. It also notes that ETFs are available, while bonds, copy trading, PAMM investing, and managed accounts are not offered.
What feedback does the review provide about Dukascopy’s mobile trading apps?
The review notes that Dukascopy offers dedicated mobile apps for iOS and Android, with a mobile section score of 7.55/10, and mentions strong iOS feedback with a 4.5/5 App Store rating but weaker Android feedback with a 3.1 Google Play rating. It also states that the apps support mobile two-factor authentication, indicators, and trading alerts, although total downloads are relatively low at around 10,000.
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