eToro Customer Service Review
eToro is a well-recognized social trading firm from Israel founded in 2007; a unique social trading environment serves as the centrepiece of a revolutionary trading network. Visitors may research and mimic the moves of seasoned investors for ETF assets, stocks, and crypto using eToro's social trading network.
The network excels with a user-friendly platform layout that lets investors quickly choose brokers they want to place or follow their trading on the system. Over 140 nations are served by eToro, demonstrating the network's capacity to draw a broad range of users.
If you've already registered with eToro and want to track the progress of your tickets, find the older closed issue records or search for other related queries, the eToro Customer Service Center and Help Center are there to assist you.
Millions of people trust eToro’s social trading and investment terms and this community holds one of the major core value for the platform.
Pros and Cons of eToro Customer Service
Through a division governed by the FCA, the Financial Conduct Authority, ASIC, or an Australian Securities and Investment Commission-regulated firm, eToro provides services to its clientele across Australia and the United Kingdom.
All other clients are handled by a Cypriot division under the supervision of CySEC or the Cyprus Securities and Exchange Commission. In addition to not having a parent bank and never being registered on any stock exchanges, eToro doesn't publish its annual report online. eToro's safety is enhanced by its regulation by the elite FCA and ASIC.
| Pros | Cons |
|---|---|
| Open-stop shop for all the registered customers and new visitors to dig into the details of working and other company’s facts. | May have to wait for 48 hours to get the desired answers. |
| Eliminating any hassle and providing simple ticket-raise options for queries. | Live Chat Option only provided to Club Members. Other members can either connect via customer support number 1-888-271-8365 or email- support@etoro.com. |
| Have a detailed Help Center Page with all the possible search answers. | Sometimes for more complex or older case tickets, eToro may take 5-7 days to resolve the same. |
| With The help of customer support executive, it only takes 24 hours to open an account with the platform. | |
| Appreciated with 4.8 Stars (Overall Customer Ratings.) |
eToro’s Response Speed-
Queries Raised on Mail- Typically answers within 24 hours.
Queries Raised on Live Chat- Replied within a Minute.
eToro’s Response Relevance-
Mail- The ideal way-out to get detailed answers from expert executives at eToro. Also assists customers with other-related queries and answers for further clarities.
Live Chat - A bit hassle-move when compared to mail and call as sometimes, user and customer executive miss out the details.
What Are The Channels For Communication With Support at eToro Customer Service?
Customer service at eToro is at par; you may contact them primarily through web-based tickets. However, it could take a while for them to respond. Besides, club members can use the live chat feature.
The 21 languages offered on the mobile and web trading systems of eToro are theoretically all accessible for customer assistance. eToro Support service could be reached online using a ticketing system. It often responds within 48 hours.
Just eToro's club members at present have access to live chat. Silver is the most minor eToro Club membership level you can obtain by maintaining above 5,000 USD in account equity. The customer support methods or eToro Contacts are as follows:
E-mail- support@etoro.com
Customer support centre- 1-888-271-8365
Instagram- https://www.instagram.com/etoro_official/
YouTube- https://www.youtube.com/user/etoro
Facebook- https://www.facebook.com/eToro
Twitter- https://twitter.com/etoro
LinkedIn- https://www.linkedin.com/company/etoro/
Live Chat- https://www.etoro.com/customer-service/chat/
Comparison Of eToro Customer Service With Offers From Other Brokers
| eToro | ICMarkets | XM | |
|---|---|---|---|
| Availability Of Communication 24/7 | Yes | Yes | Yes |
| Traders' Reviews | 80% Positive | Average | 65% Positive |
| Quality Of Customer Service | Best | Better | Good |
| Live Chat | Yes (but only for Club Members) | Yes | Yes |
| Telephone | Yes (1-888-271-8365) | Yes | Yes |
| Yes (support@etoro.com) | Yes | Yes | |
| Social Networks | Yes | Yes | Yes |
FAQ
What Exactly Is eToro?
eToro is the top social trading platform globally that allows users to trade CFDs using many underlying values in addition to cryptocurrencies, stocks, and other investment options.
What Support System Does eToro Provide?
eToro Contacts and support are available through social media channels, call centres, e-mail, contact numbers, live chat, and self-service assistance.
Does eToro Provide 24/7 Assistance?
eToro’s 24/7 eToro Support System is available through live chat.
How To Communicate With People On eToro?
You may call their call center at 1-888-271-8365 if you'd rather speak to someone for assistance over the phone.
eToro is a multi-asset platform which offers both investing in stocks and cryptoassets, as well as trading CFDs.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 51% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.
This communication is intended for information and educational purposes only and should not be considered investment advice or investment recommendation. Past performance is not an indication of future results.
Copy Trading does not amount to investment advice. The value of your investments may go up or down. Your capital is at risk.
Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong. Take 2 mins to learn more eToro USA LLC does not offer CFDs and makes no representation and assumes no liability as to the accuracy or completeness of the content of this publication, which has been prepared by our partner utilizing publicly available non-entity specific information about eToro.
Team that worked on the article
Andrey Mastykin is an experienced author, editor, and content strategist who has been with Traders Union since 2020. As an editor, he is meticulous about fact-checking and ensuring the accuracy of all information published on the Traders Union platform. Andrey focuses on educating readers about the potential rewards and risks involved in trading financial markets.
He firmly believes that passive investing is a more suitable strategy for most individuals. Andrey's conservative approach and focus on risk management resonate with many readers, making him a trusted source of financial information.
Also, Andrey is a member of the National Union of Journalists of Ukraine (membership card No. 4574, international certificate UKR4492).
Dr. BJ Johnson is a PhD in English Language and an editor with over 15 years of experience. He earned his degree in English Language in the U.S and the UK. In 2020, Dr. Johnson joined the Traders Union team. Since then, he has created over 100 exclusive articles and edited over 300 articles of other authors.
Mirjan Hipolito is a journalist and news editor at Traders Union. She is an expert crypto writer with five years of experience in the financial markets. Her specialties are daily market news, price predictions, and Initial Coin Offerings (ICO).