17.10.2023
CoinEx regains the trust of its users
17.10.2023
Glory Faleke
Contributor

After crypto exchange CoinEx announced a hack on September 12 that resulted in the theft of approximately $70 million in assets, it was able to launch system updates and maintenance in less than a week. 

In order to restore its reputation as a stable and secure exchange, CoinEx took a number of measures and implemented several processes, including quickly informing the platform's clients, compensating 100% of the damages to the holders of the stolen assets, blocking withdrawals, and tracking suspicious addresses. 

The renewed security of the platform has allowed CoinEx to develop and implement a plan to start operations and withdrawals for all users, as well as improve protection against such attacks in the future, CoinGape reported. 

It is worth noting that users of the cryptocurrency exchange reacted positively to the way the platform was able to promptly deal with the difficult situation and restore trust. 

After analyzing the situation, cryptocurrency experts issued a statement in which they emphasized that users should not leave funds in the exchange wallet idle. In addition, they drew attention to the fact that traders and investors should be careful when choosing a cryptocurrency exchange. 

At the same time, experts noted the technological excellence with which CoinEx handled the situation, as well as the honesty and responsibility of the team in protecting the interests of users. 

Read also: FTX users will receive $9 billion in compensation.​