Neteller review in 2024

Detailed review of Neteller

The British Neteller payment system is operated by Skrill Limited and has been operating since 1999. At the moment, it is one of the most widely used EPSs worldwide. The popularity of Neteller is due to the absence of regional restrictions, versatility, and convenience. The platform is available in 11 languages and can be used both for personal purposes (transfers, payment for services, goods, etc.) and for business. Neteller is regulated by the Financial Conduct Authority — a financial supervision authority in the UK.

Neteller in numbers:

• The platform has been operating for over 23 years.

• Available in more than 200 countries.

• Supports 27 currencies.

• Offers 78 deposit options.

Neteller is the most convenient and secure system of instant electronic payments

Neteller has taken care of the maximum convenience of its clients. The first advantage of the system is the almost instant receipt of money. If the user plans to use a third-party device but does not want to go through an additional security check every time, then they can add it to the "Trusted Devices" list. Also, by enabling the "Remember me" option, the user can quickly navigate to the page of the selected seller without having to enter an identifier from five personal devices. At the first login, the system remembers the login and password entered for authentication and no longer requests them for 6 months. At the same time, the data remains completely secure thanks to multi-level encryption. 

You can use Neteller payments from any device. The system is available in all browsers (the web platform works on PCs, laptops, and smartphones) and as mobile apps.

Useful Neteller options:

• Knect. A loyalty program that allows you to earn points for making certain transactions. They can be exchanged for e-money, gift cards, or shopping vouchers.

• Sending money by phone number. The user can add contacts to the Neteller profile to transfer funds with one click.

• "Exclusive offers" section. Here you can find promotions and bonus programs from partners — virtual casinos, forex brokers, and cryptocurrency exchanges.

• Withdrawal of cryptocurrencies. Using Neteller, you can convert fiat money into digital currency and transfer it directly to a cryptocurrency wallet address. The service is available in limited countries.

Pros:

• High level of security of users' data and money.

• Zero fees for international transfers.

• The system is global and works on an international level.

• The possibility of using not only debit but also credit cards for transferring funds to bank accounts abroad.

• The recipient of the funds does not pay any fees.

• The service offers a reduced transfer fee for verified users using the mobile app.

You can use Neteller without providing identity documents for verification, but in this case, the transfer amounts will have limits (daily, weekly, and monthly).

Types of accounts in the Neteller payment system

This is a multi-level payment system, where users can develop their account. There are three account levels:

• NETELLER Standard. This is a basic level assigned to all new users of the system

• NETELLER True. This level becomes available once you’ve successfully passed verification, topped up your account and downloaded mobile apps (for smartphones, tablets)

• NETELLER VIP. Users with this level receive a number of benefits, including loyalty rewards. VIP clients are also ranked by levels.

Banking features

Neteller is a progressive electronic wallet that supports various deposit and withdrawal options. It is easy to find the one that suits you the best. Specifically, there are over 40 deposit and withdrawal methods offered by the system (depending on the chosen region). Among them are:

• Bank transfer;

• Bitcoin;

• Debit/credit cards (Visa, Maestro, MasterCard);

• Electronic payment systems: Skrill, YandexMoney, Qiwi;

• Exchanges.

All offered deposit options are available in your Personal Area. You can view them in the Money In section.

There are also various withdrawal options, including:

• Bank transfer;

• Electronic payment systems: Skrill;

• Payment online, on the websites that accept payments from Neteller (Merchant Site);

• Online exchanges.

You can choose the best option, as each differs by rules and fees. The list of account currencies is quite extensive with 27 possible options (the most frequently used are USD, EUR, and others).

Social programs of Neteller

Everybody can earn passive income in Neteller by joining the affiliate program. To promote the offer, users are provided with customer support and everything that is required for promotion, including links, banners, articles, guides and other useful content. A partner earns 20% revenue share for attracted clients. Here’s an example: a referral transfers USD 1,000 to a merchant site that pays 1.5% to Neteller. As a result, the partner’s revenue share is calculated as follows: 1000*1.5*20% = USD 3. The system is simple and beneficial.

How to open an account at Neteller

In order to use Neteller waller, you need to register on neteller.com. The procedure is free and literally takes 5 minutes. To start click Join for Free in the top right corner.

A registration form will open in a new window, where you will need to provide the following information:

• Email;

• Password for accessing your Personal Area (at least 8 characters, must have at least one number and one capital letter);

• Currency (EUR, USD or any other from the list);

• Personal information. You will also need to provide your phone number, zip code and your date of birth.

You need to carefully read NETELLER Terms of Use and agree to them. The next step is checking your security question. If you’ve noticed a mistake/inaccuracy, you can fix it.

This completes the registration and account creation procedure. A confirmation email with an account ID will be sent to the email address you provided.

Verification in Neteller is not considered mandatory. However, if you want to have higher transaction limits and withdraw money at an ATM or transfer to your bank account, you will have to pass verification. IMPORTANT! In order to launch verification, you need to deposit at least USD 10 to your account.

You can start the procedure by clicking on the corresponding banner titled Verification in your Personal Area. The algorithm is as follows:

• Upload your ID photo (passport or ID card);

• Take a selfie using the Mobile App or your webcam;

• Provide a document to confirm your registered address. It can be a bank statement or a utility bill (the documents must be issued within the last 90 days) with your registered address and full name on it.

The verification procedure takes 1-3 working days. You can monitor the results of verification in your Personal Area.

All limits are lifted for verified users and they can use the full functionality of the electronic payment system.

Technical support

There are "Support center" and "FAQs" sections on the Neteller website, which describe in detail the system's conditions and fees. These sections also contain guidelines for creating a Personal Account, going through the verification process, and making payments.

Also on the website and in the Personal Account section, there is a bot that helps you get a quick answer to your questions. The virtual assistant is available 24/7. To contact the technical support operator, you can use a communication form or make a phone call. You can also use a chatbot to request assistance from a specialist.

The Personal Account contains the phone numbers of nine regional representative offices. There is a phone number for international calls; it is serviced by the British representative office. Phone support is provided on different days and hours, while the working hours of operators depend on the country. Calls are paid according to the rate of the local telecom operator, and there is no possibility to request a callback.