Item: CosmosDirekt
Rating: 3.8
Author: Oleg Tkachenko

We evaluate CosmosDirekt based on key metrics such as domain stability, user reviews, customer loyalty, popularity and web mentions. Our analysis provides a snapshot of how CosmosDirekt is performing, helping you understand whether it’s building trust, maintaining customer loyalty, or facing challenges.

CosmosDirekt Trust Tracker
Overall Trust Index The Overall Trust Index is based on multiple factors, including the following individual metrics: Domain Stability Score (measuring domain age and reliability), User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot), Customer Loyalty Index (reflecting customer retention and satisfaction), Popularity Score (tracking online searches and mentions), and the Web Mention Index (analyzing the number of referring domains and online references). Each score is evaluated on a 5-point scale. Learn the assessment criteria in details	3.8/5
User Reviews Score This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.	4/5
Customer Loyalty Index This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.	4.5/5
Popularity Score The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research	3.1/5
Web Mention Index This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. This index reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.	5/5
Domain Stability Score This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space.	N/A

Top 5 Countries Where CosmosDirekt is Popular

Data Currently Unavailable

At present, we lack sufficient data to analyze this company’s website traffic distribution across the top five countries. This may be due to limited web traffic, restricted access to geographic data, or low engagement in international markets. Our analytics team will continue monitoring, and any new data will be promptly added to provide an updated view of the company's market presence.

What are CosmosDirekt Reviews?

User Reviews Score

4 /5

According to Trustpilot data

, users have left 5160 reviews about the company. The most recent review was posted on 3 July 2025, and the overall Trustpilot rating for CosmosDirekt is 4.

4 /5 rate of 5,160 reviews
5-star	64.46%
4-star	10.02%
3-star	3.9%
2-star	4.5%
1-star	17.13%

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Customer Loyalty and Perception of CosmosDirekt

Customer Loyalty Index

4.5 /5

The trust and satisfaction index for CosmosDirekt is derived from the ratio of positive to negative reviews, offering a clear measure of customer loyalty and overall sentiment. Built on data from Trustpilot, a globally recognized platform for consumer feedback, this index provides valuable insight into how the brand is perceived by its customers. A high ratio of positive reviews signals strong loyalty, while a prevalence of negative feedback highlights areas for improvement in the customer experience.

How Does CosmosDirekt Show Up in Online Feedback?

Negative reviews about CosmosDirekt are present but not overwhelming, indicating isolated incidents rather than systemic issues. However, it’s important to examine their content carefully to determine how relevant these concerns might be to you. When reviewing feedback, consider both the overall sentiment and specific details to make a well-informed decision about engaging with the company.

CosmosDirekt responds to many negative reviews, indicating a willingness to engage with customer feedback and address concerns. This suggests some level of attention to resolving issues and valuing client input.

What makes CosmosDirekt so well-loved by customers?

CosmosDirekt is highly regarded by users, with 3843 positive reviews highlighting its reliable and trustworthy services.

Top 5 reasons why people are satisfied with companies in the financial sector:

Outstanding customer support	Fast, courteous, and solution-focused assistance.
Transparent pricing	No hidden costs and clear explanations of all terms.
Strong security standards	Data is handled with care and professionalism.
Speedy service delivery	Requests and transactions are completed without unnecessary delays.
Smooth user experience	The platform is intuitive and performs consistently across devices.

Are CosmosDirekt's services gaining or losing popularity?

Popularity Score

3.1 /5

Understanding whether a company's services are gaining or losing popularity is crucial for assessing its current standing and growth potential. We compared the website traffic data for CosmosDirekt from the last month and a year ago to analyze trends.

According to Similarweb data for May 2025, the website recorded 613,187 visits last month, providing insights into its current online presence and traffic dynamics.

Dynamics of site visits over the past 12 months

Over the past year, website traffic has risen significantly by 11.91% , reflecting a strong upward trend in the popularity of CosmosDirekt's services. This notable growth may be driven by enhanced service quality, successful marketing efforts, or positive customer feedback. CosmosDirekt appears to be gaining traction in the market, and maintaining this focus could result in continued success.

Disclaimer:

Website traffic is an additional source of information for evaluating a company's popularity, but it should not be solely relied upon, as other factors may also influence these metrics.

CosmosDirekt’s Recognition and Trust in the Digital Space

Web Mention Index

5 /5

Backlinks (links from other websites) show how well-known and trusted a company is online. However, the quality of these links is more significant than the quantity. The more high-quality sites link to CosmosDirekt’s website, the higher its credibility in the eyes of customers and partners. This can indicate that the company is recognized as reliable and popular in its industry.

In our analysis, we filter out low-quality sites and focus exclusively on backlinks from trusted, authoritative sources. We have tracked the number of these high-quality sites linking to https://cosmosdirekt.de and monitored changes over the past month. This metric is crucial for assessing how widely the brand is recognized and how much trust it holds in the digital space.

The domain https://cosmosdirekt.de has 1378 referring domains.

*Referring domains data sourced from Serpstat

The average number of referring domains in the ‘Business Liability Insurance Companies’ category is 641

. CosmosDirekt’s backlink profile is significantly higher than the industry average, which is a clear sign of exceptional trust and authority. This suggests that CosmosDirekt is not only a dominant player in its market but also a highly reliable and respected brand. With such a strong digital presence, CosmosDirekt is likely viewed as a safe and authoritative choice by both consumers and business partners.

Note:

Companies with backlink profiles far above the average are industry leaders and are trusted significantly more than competitors, making them standout choices in the market.

Recognition and Trust
in the Digital Space (%)

*Trust level based on unique referring domains

Is the CosmosDirekt Website Reliable and Stable?

Domain Stability Score

0 /5

Data on the age and stability of CosmosDirekt's domain is currently unavailable. As a result, we cannot assign a score for this parameter according to our methodology, and its contribution to the overall rating is currently absent.

Does the age of CosmosDirekt domain guarantee reliability?

A domain’s age can suggest stability, but it is not a guarantee of reliability or trustworthiness. While older domains may reflect a longer presence, it’s important to also consider factors such as customer reviews, reputation, and overall service quality when evaluating a company.

What Does CosmosDirekt Offer?

CosmosDirekt is the direct insurer of Generali in Germany. Generali is a leading insurance group in Germany with revenues of 14.8 billion euros and over 9 million customers by the end of 2023. It is part of the global Generali Group, serving 70 million customers in more than 50 countries. CosmosDirekt offers simple online options and personalized advice around the clock. They provide various insurance products and services such as protection, retirement, and investment options. Around 1.7 million customers trust CosmosDirekt for their insurance needs. Digital services are a key feature at CosmosDirekt, ensuring customers receive quality insurance at competitive prices. The company has received over 500 awards from independent institutions over the years. CosmosDirekt helps customers protect what matters most to them, including life, family, home, car, and career, through a range of insurance offerings like life insurance, disability insurance, accident insurance, liability insurance, motor insurance, and home insurance. They also provide fixed deposit accounts, savings accounts, investment-linked pension insurance, and residual debt insurance.

CosmosDirekt Contacts
Contact e-mail	kundendialog@cosmosdirekt.de
Contact telephone	0681 - 966 77 55
Registration address	Halbergstraße 50-60 Saarbrücken Germany

Conclusion: Is CosmosDirekt Legit? Is it Safe?

To verify the legitimacy of CosmosDirekt with 100% certainty, it’s essential to consult official regulatory websites overseeing the company's operations. However, we can provide some key indicators based on several performance metrics to help assess the company’s trustworthiness and safety.

Overall Score: 3.8/5

A moderately high score is a good sign that CosmosDirekt is gaining trust and delivering reliable services. Customers are generally satisfied, and the company has built a solid reputation. While occasional issues may still arise, CosmosDirekt is a credible player in its industry.