Item: Higher Education Loans Board
Rating: 3.1
Author: Oleg Tkachenko

We evaluate Higher Education Loans Board based on key metrics such as domain stability, user reviews, customer loyalty, popularity and web mentions. Our analysis provides a snapshot of how Higher Education Loans Board is performing, helping you understand whether it’s building trust, maintaining customer loyalty, or facing challenges.

Higher Education Loans Board Trust Tracker
Overall Trust Index The Overall Trust Index is based on multiple factors, including the following individual metrics: Domain Stability Score (measuring domain age and reliability), User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot), Customer Loyalty Index (reflecting customer retention and satisfaction), Popularity Score (tracking online searches and mentions), and the Web Mention Index (analyzing the number of referring domains and online references). Each score is evaluated on a 5-point scale. Learn the assessment criteria in details	3.1/5
User Reviews Score This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.	3.5/5
Customer Loyalty Index This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.	0.5/5
Popularity Score The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research	5/5
Web Mention Index This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. This index reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.	2.9/5
Domain Stability Score This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space.	5/5

Top 5 Countries Where Higher Education Loans Board is Popular

Data Currently Unavailable

At present, we lack sufficient data to analyze this company’s website traffic distribution across the top five countries. This may be due to limited web traffic, restricted access to geographic data, or low engagement in international markets. Our analytics team will continue monitoring, and any new data will be promptly added to provide an updated view of the company's market presence.

What are Higher Education Loans Board Reviews?

User Reviews Score

3.5 /5

According to Trustpilot data

, users have left 2 reviews about the company. The most recent review was posted on 4 July 2025, and the overall Trustpilot rating for Higher Education Loans Board is 3.5.

3.5 /5 rate of 2 reviews
5-star	0%
4-star	50%
3-star	50%
2-star	0%
1-star	0%

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Customer Loyalty and Perception of Higher Education Loans Board

Customer Loyalty Index

0.5 /5

The trust and satisfaction index for Higher Education Loans Board is derived from the ratio of positive to negative reviews, offering a clear measure of customer loyalty and overall sentiment. Built on data from Trustpilot, a globally recognized platform for consumer feedback, this index provides valuable insight into how the brand is perceived by its customers. A high ratio of positive reviews signals strong loyalty, while a prevalence of negative feedback highlights areas for improvement in the customer experience.

How Does Higher Education Loans Board Show Up in Online Feedback?

There is no available information on how Higher Education Loans Board manages customer reviews or whether the company actively engages with feedback. Without data on their approach to handling reviews, including whether they respond to negative comments, it is unclear how committed they are to addressing customer concerns and improving their services. This lack of transparency makes it difficult to assess their responsiveness and approach to customer satisfaction.

Higher Education Loans Board does not respond to negative reviews, or there is insufficient data to draw definitive conclusions about its approach to feedback. This could be an important consideration when evaluating the decision to collaborate with the company.

Why Does Higher Education Loans Board Have a Low Rating?

A small number of reviews does not allow for an objective assessment of Higher Education Loans Board service quality. The number of reviews depends on factors such as how long the company has been on the market, customer activity, and their motivation to leave feedback. With limited data, the current rating may be incomplete. We continuously monitor the situation and will recalculate the rating as more reviews become available to provide the most accurate and fair assessment.

Are Higher Education Loans Board's services gaining or losing popularity?

Popularity Score

5 /5

Understanding whether a company's services are gaining or losing popularity is crucial for assessing its current standing and growth potential. We compared the website traffic data for Higher Education Loans Board from the last month and a year ago to analyze trends.

According to Similarweb data for May 2025, the website recorded 1,815,024 visits last month, providing insights into its current online presence and traffic dynamics.

Dynamics of site visits over the past 12 months

Over the last year, website traffic has surged by 872,507.69% , indicating a dramatic increase in the popularity of Higher Education Loans Board's services. Such substantial growth suggests that Higher Education Loans Board has made significant strides in the market, likely due to a combination of effective promotions, excellent customer experiences, and strong word-of-mouth. This rapid rise in traffic signals that Higher Education Loans Board is capturing considerable market attention and could continue to expand at this accelerated pace.

Disclaimer:

Website traffic is an additional source of information for evaluating a company's popularity, but it should not be solely relied upon, as other factors may also influence these metrics.

Higher Education Loans Board’s Recognition and Trust in the Digital Space

Web Mention Index

2.9 /5

Backlinks (links from other websites) show how well-known and trusted a company is online. However, the quality of these links is more significant than the quantity. The more high-quality sites link to Higher Education Loans Board’s website, the higher its credibility in the eyes of customers and partners. This can indicate that the company is recognized as reliable and popular in its industry.

In our analysis, we filter out low-quality sites and focus exclusively on backlinks from trusted, authoritative sources. We have tracked the number of these high-quality sites linking to http://helb.co.ke and monitored changes over the past month. This metric is crucial for assessing how widely the brand is recognized and how much trust it holds in the digital space.

The domain http://helb.co.ke has 444 referring domains.

*Referring domains data sourced from Serpstat

The average number of referring domains in the ‘Personal Loan Companies’ category is 610

. Higher Education Loans Board’s backlink profile is below the industry standard. While not critically low, this level still indicates that the company is underperforming in terms of online recognition. Improving its backlink strategy could boost its credibility, making the company appear more trustworthy and dependable.

Note:

A company in this range has some online authority but risks falling behind competitors who are viewed as more reliable or well-established.

Recognition and Trust
in the Digital Space (%)

*Trust level based on unique referring domains

Is the Higher Education Loans Board Website Reliable and Stable?

Domain Stability Score

5 /5

We analyzed the registration date of the Higher Education Loans Board domain to assess its stability and reliability. Regardless of how long the domain has been active, its age remains an important indicator of the company’s trustworthiness and resilience in the digital space.

The domain registration data is provided below http://helb.co.ke
Expires On	2026-01-01
Registered On	2003-02-13
Updated On	2024-12-16

Higher Education Loans Board has demonstrated a lasting presence in the market, reflected in the long-standing activity of its domain. Such an extended tenure suggests the company's stability and adaptability, as well as its efforts to build trust with clients and partners. This long-term presence may indicate experience and professionalism, contributing to its reputation within the industry.

Can Higher Education Loans Board’s long-established domain be considered a mark of trust?

While domain age is a positive indicator of stability and professionalism, it should be considered alongside other factors, such as customer reviews and overall reputation, to form a comprehensive assessment of the company's reliability.

What Does Higher Education Loans Board Offer?

The organization provides financial assistance to Kenyan students enrolled in accredited higher education institutions. It also collects repayments on student loans and aims to create a self-sustaining fund.

Higher Education Loans Board Contacts
Registration address	Nairobi Nairobi Kenya

Conclusion: Is Higher Education Loans Board Legit? Is it Safe?

To verify the legitimacy of Higher Education Loans Board with 100% certainty, it’s essential to consult official regulatory websites overseeing the company's operations. However, we can provide some key indicators based on several performance metrics to help assess the company’s trustworthiness and safety.

Overall Score: 3.1/5

A moderately high score is a good sign that Higher Education Loans Board is gaining trust and delivering reliable services. Customers are generally satisfied, and the company has built a solid reputation. While occasional issues may still arise, Higher Education Loans Board is a credible player in its industry.