Atom bank Review 2024
- British pound
Currencies:
- Great Britain
- 2%-7%
- £85,000
Summary of Atom bank
Atom Bank was registered in 2013 and since then has been conducting regulated activities under the supervision of the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA), which are the most reputable British financial commissions. It is a 100% online digital bank; thus, it provides services online through its proprietary application and does not have physical branches with cash desks and employees. Atom Bank is focused on investment solutions through savings accounts, as well as lending services for individuals, and small and medium businesses. All client deposits are protected at the state level, as this bank is a member of the Financial Services Compensation Scheme (FSCS). A huge number of Britons speak positively about Atom Bank. For example, its rating on Trustpilot is 4.8 out of 5 based on over 10,000 reviews.
💼 Main types of accounts: | Individual and Business |
---|---|
💱 Multi-currency account: | No |
☂ Deposit insurance: | Up to £85,000 per client |
👛️ Savings options: | No |
➕ Additional features: | Deferral of payments on mortgage loans, and withdrawal of funds from Instant Saver is available at any time |
👍 Advantages of trading with Atom bank:
- Protection of funds by the British FSCS;
- Possibility of investing in savings accounts not only with fixed terms and fees but also with flexible conditions;
- Mobile app that meets modern data security requirements and works on Android and iOS-based smartphones;
- This bank offers refinancing of mortgage and business loans;
- There are no requirements for the minimum investment in savings accounts;
- Support is available 7 days a week by phone, email, in the app, and in popular instant messengers.
👎 Disadvantages of Atom bank:
- Limited range of services for both individuals and corporate clients;
- To use all Atom Bank’s products, it is necessary to have a current account with another bank since it is used to manage funds;
- This bank's services can only be used by UK tax residents who live within the United Kingdom since the app does not work abroad.
Evaluation of the most influential parameters of Atom bank
Table of Contents
- Geographic Distribution
- Latest Comments
- Expert Review
- Latest Atom bank News
- Analysis of Atom bank
- Dynamics of the Popularity
- Investment Programs
- Terms for Cooperation
- Detailed Review
- Banking features
- Technical Support
- Social programs
- How to open an account?
- User Reviews of Atom bank
- FAQs
- TU Recommends
Geographic Distribution of Atom bank Traders
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Expert Review of Atom bank
Atom Bank is managed by Atom Bank Plc, which was registered in 2013 as a public limited company. At the moment, it works under the supervision of British regulators and participates in the state capital protection scheme. Atom Bank provides services exclusively through its proprietary mobile application, so its clients can save on many fees charged by physical banks.
However, Atom Bank is not suitable for everyone. First, it works exclusively with permanent residents of the UK and does not accept clients from other countries. Another important feature is the limited range of services, as this bank offers loans for individuals and companies, as well as savings accounts. Atom Bank is not designed for other purposes, although it promises to expand the range of business products in the near future.
Atom Bank believes that the future is in the digitalization of banking processes. For this reason, its developers have created a convenient mobile app for efficient management of accounts and funds, as well as for quick communication with technical support specialists.
This bank’s official website provides true information about all the disadvantages that its team is working to eliminate. Here you can read both positive and negative reviews, as well as view the number of complaints filed by Atom Bank’s clients. Improving its service and creating the most functional app is currently a priority task for this bank.
Dynamics of Atom bank’s popularity among
Traders Union’s traders, according to 2023 data
Investment Programs, Available Markets, and Products of Emirates NBD
By installing the Atom Bank app, its client can open one of the savings accounts and earn additional income in the form of a fixed or floating rate. This bank offers two types of savings accounts, namely Instant Saver and Fixed Saver.
Instant Saver has a 3.2% AER (annual equivalent rate) that provides for depositing up to £100,000. Yet, the depositor can deposit or withdraw money at any time. The interest rate is variable; therefore, it can change from time to time, which is reported by this bank at least 14 days in advance.
Fixed Saver is a savings account with a fixed deposit term (from 6 months to 5 years) and AER ranging from 4.5% to 5.1%. The profit percentage is not affected by the deposited amount, but by the time the funds are held in the account.
If you are a large investor and plan on investments over $10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.
Overdrafts, loans, and flex accounts
Atom Bank’s savings accounts are not ISA, therefore clients' profits are taxed. To fund a savings account with Atom Bank, use a current account with another bank. Money transactions between different banks lead to additional fees.
Interest rates and fees under RLS (Recovery Loan Scheme) for businesses vary depending on the loan offer. The minimum mortgage rate for individuals is 5.19% and the maximum is 6.39%.
Terms for Cooperation with Atom bank
The Atom Bank app works on iOS- and Android-based smartphones, and supports the latest and two previous versions of the operating system. However, it is not compatible with all tablets, especially older models. The app can only be downloaded and used by tax residents of the UK, so all transactions and payments are made in GBP.
💼 Main types of accounts: | Individual and Business |
---|---|
💱 Multi-currency account: | No |
💵 Deposit terms and conditions: | The annual rate for Instant Saver is 3.2%, and for Fixed Saver it is 4.5-5.1% |
💳 Loan terms and conditions: |
Starting rate for mortgages is 5.19%-5.89% + 900 GBP or 5.29%-6.39% + 0 GBP; Individualized conditions for business loans. |
☂ Deposit insurance: | Up to £85,000 per client |
👛️ Savings options: | No |
📋 Types of payment: | Transfers from current accounts with any bank in the UK |
➕ Additional features: | Deferral of payments on mortgage loans, and withdrawal of funds from Instant Saver is available at any time |
Comparison of Atom bank with other Brokers
Atom bank | Wise | Bunq | Curve Bank | Quontic Bank | Starling Bank | |
Supported Countries | British pound | Globally | Netherlands, Germany, Austria, Italy, Spain, France, Belgium, Ireland, Bulgaria, Croatia, Slovenia, Republic of Cyprus, Finland, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, | UK and EEA | USA | UK |
Supported Currencies | Great Britain | 54 currencies | Euro (16 European currencies in the Easy Money plan) | 26 currencies | US dollar | GBP, EUR, USD |
Deposit insurance | £85,000 | No | EUR 100,000 | No | $500,000 | Yes |
Minimum deposit | £0 | No | No | No | €100 | No |
Deposit rate | 2%-7% | No | 0.09% APY | No | 3%-4,45% | 15%-35% |
Loan Rate | Individually | No | The bank does not issue loans | No | Individually | 0.05% |
Atom bank Commissions & Fees
This bank does not withhold fees for opening any type of user account. There are also no service fees. Atom Bank profits from providing loans, from interest on depositing funds with the Bank of England and promoting loan brokers through its app.
Business loan fees vary, as this bank applies variable rates for different areas and depending on the location of its clients. Thus, rates for residents of Ireland are different from rates for residents of Great Britain.
Business clients can choose the loan type suitable for them. If a loan is issued with a floating interest rate, its value depends on the base rate of the Bank of England, as well as the margin for a certain period of time. If a client chooses a loan with a fixed rate, it will not change over the next 2-6 years. Fees for early repayment of loans with a fixed interest rate are 2%-7% of the amount subject to the period until the end of the program.
Atom Bank does not charge fees for opening savings accounts and withdrawing money from them. Its clients pay only income tax, since Atom Bank’s accounts are not investment accounts with tax benefits.
Starting rates for mortgages range from 5.29% to 6.39% for plans with no product fees, and from 5.19% to 5.89% for plans with a £900 subscription fee. For mortgages, Atom Bank offers deferred payments; however, interest will still be accrued, as without enabling this option.
There are no fees for other services, including the use of its app. The company can afford this pricing model due to the absence of costs for running physical branches. Digitalization minimizes the costs of this bank, and hence its clients.
Broker | Overdraft fee | ATM Withdrawal Fee | International transfer fee | International exchange fee |
Revolut | No | Up to $350 - free - beyond $350 - 2% | 0.3% (min. $0.30, max. $6) | From 0% to 1% |
Chime Bank | No | No | No | 3% (max.$5) |
Atom bank | 5.19% - 6.39% | 5.29% - 6.39% | Individually | Individually |
Detailed review of Emirates NBD
Atom Bank has no physical branches and is a digital bank whose services are available only in a special application. However, this bank conducts fully licensed activities. The regulators are the Prudential Supervisory Authority and the Financial Conduct Authority. Also, all Atom Bank products are covered by the Financial Services Compensation Scheme, so each client's savings are protected up to £85,000.
Atom Bank by the numbers:
2 regulators monitor this bank’s activities;
Maximum deposit for savings accounts is £100,000;
Maximum loan amount for business clients is £2,000,000;
Minimum deposit requirements for all savings accounts is £0;
100,000+ app downloads in the Android store.
Atom Bank is not a universal digital bank, as it offers a limited range of services, such as lending and accounts for capital growth. Popular products provided by other banks, including smartphone banks, are not available to its clients. Here you cannot be issued a plastic or virtual card, make payments, or convert currencies. In fact, the Atom Bank app is a tool for accumulating funds and working with loans.
Features of Atom Bank’s business account:
RLS. These loans are provided to small and medium businesses, including for repayment of previously opened loans. The amount varies from £250,000 to £2 million, depending on the business segment;
Secured loans. Atom Bank offers loans with floating and fixed interest rates for individual entrepreneurs, as well as for LTDs and LLPs with a small trading volume;
Savings accounts. Business owners can use programs to increase capital as well as individuals;
12/7 support. A client with a business account can request assistance from the Atom Bank specialist from 8:00 to 20:00 on any day of the week. Support is available both online and by phone.
Advantages:
Convenient management of open savings accounts with 24/7 access to funds, statements, and information;
Quick transfer of income to the account opened with any bank in the UK, including zero fee transfers;
Protection of all investments up to £85,000 under FSCS;
FCA license and PRA regulation;
Credit lines are available for small and medium businesses registered in the UK;
Savings accounts with fixed and flexible terms with an opportunity to deposit £1 or more;
No restrictions on the amount and the number of withdrawals for Instant Saver.
Accounts types for private individuals and legal entities
When registering, clients select one of the available user account types, namely Individual and Business. There are two options available for individuals: investing in savings accounts with various conditions and obtaining a mortgage, including refinancing a loan opened with another bank.
There is no minimum deposit for savings accounts, thus you can start with any amount acceptable to you. However, the maximum is £100,000. Mortgage registration is carried out through brokers who are partners of Atom Bank. The website offers a convenient tool for searching for a broker in certain regions of the country. When clicking the company’s name, you will see the loan conditions and telephone numbers for communication.
With a business account, you can get loans for professional activities, including refinancing bad debts on terms that are more favorable than those of Atom Bank.
This bank does not provide other business services. For example, you cannot open accounts for employee payments or use the app for mutual settlements with payment counterparties and suppliers of goods. In this regard, Atom Bank is inferior to more universal online banking systems, but it is already working on expanding its services for small and medium businesses. This bank plans to integrate with eCommerce and accounting software and to provide large loans, including those unsecured with real estate or production facilities.
Banking features
Atom Bank is focused on providing mortgages, business loans, and savings accounts. Accordingly, many standard bank services are not available to its clients. For example, here you cannot be issued a credit or debit card, pay for services and goods, or transfer funds to another person or company. This bank has banned paper checks and statements, physical branches, and websites with inconvenient navigation. Atom Bank services are available in an app that meets all the requirements of modern digitalization. All operations are performed instantly, biometrics are used to protect personal data, and technical support can be contacted directly in the app.
Technical Support
The FAQs section is launched from the footer and the Help menu of the Atom Bank official website. It consists of 9 blocks with useful information on this bank’s services and products. On the right of any website page there is the “Feedback” button, which you can use to send a question to the company's email address. On weekdays, support responds within 1 hour.
Client support via phone, email, app chat, and social media networks can be contacted any day of the week (including Saturday and Sunday) from 8:00 to 20:00. Yet, an answer to a question related to a user account cannot be received by email. This measure provides protection against the unauthorized use of personal and payment data of clients by third parties. All available communication channels can also be used to file a complaint.
Social programs of Emirates NBD
Atom Bank opposes any form of modern slavery and human trafficking. All bank employees work according to a written contract. It opposes bribery, corruption, and fraud in the workplace, and complies with all requirements of British laws regarding working day duration and decent conditions for its employees. The company also follows the government's COVID-19 risk management recommendations by maximizing remote employment for all departments and applying 2-meter social distancing in the workplace.
How to open an account at Atom Bank
Only UK residents who have reached the age of 18 can open an account with Atom Bank. Users outside the country may have difficulty using and updating the app, so clients who intend to travel abroad for more than 3 years or longer are advised to close their accounts.
The account is opened in the mobile app. Download it from the store on your device. There is no need to provide paper documents, as identity verification is carried out electronically through the app. Register your biometric data (face, voice, or fingerprint), and generate a reliable password. If the app is installed on an iOS-based smartphone, Touch ID and Face ID are used to protect the user account. Android devices require a fingerprint.
Each client can have only one user account with Atom Bank. After its creation, all products, namely savings plans, mortgages, and loans for business, become available.
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FAQs
How does Atom bank earn money?
The main income of Atom bank is from commissions. You can learn the structure of commissions in detail on the bank's website.
How does Atom bank protect its customers?
Atom bank uses two-factor authentication, data encryption and other security methods.
Is it possible to check the statistics of expenses?
Atom bank provides clients with extended statistics. You can study the detailed information about revenue receipts, expenses, split into different periods of time, etc.
Is it possible to make international payments through Atom bank?
Yes. Atom bank allows you to make payments between customers in different countries.
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