Visit to the XTB Cyprus office | Photos and Video Report

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We checked the office of the XTB brokerage company in Cyprus, which is located at the following address according to the information on the company’s website:

Pikioni 10, Building: Highsight Rentals Ltd, 3075, Limassol, Cyprus

Verified the company's address

* The results of this inspection shall not be regarded as an advice to choose the broker.

The company is located at the stated address
We were able to speak to a company representative
We were able to visit the office as clients
Video of the company’s office

Cyprus is one of the most popular jurisdictions for Forex companies. The Cyprus Securities and Exchange Commission (CySec) is a Tier-1 regulator, which means it adheres to stringent regulatory standards set by the European Union.

Traders Union's goal is to help traders understand the operation of XTB under CySEC regulation. Recently, Traders Union visited the office of XTB to verify that the company is genuinely operating in Cyprus and providing services there.

In this article, you will also find all the important information about the broker's regulation under CySEC and other jurisdictions.

Brief dossier of XTB

XTB Review

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Foundation date	2002
Headquarters	35 Barrack Road, 3rd Floor, Belize City, Belize, C.A.
Regulation	FSC (Belize), FCA, CySEC Licence number: 000302/46, 522157, 169/12
Official site	xtb.com
Contacts	Email: sales_int@xtb.com, Phone: +357 257 25356, +48 222 739 976

A visit to the office of XTB in Cyprus

Blinov Vasily, our associate, visited the office of XTB located at the following address: Pikioni 10, Building: Highsight Rentals Ltd, 3075, Limassol, Cyprus to conduct a thorough inspection and prepare a video report. Blinov Vasily is an experienced professional with extensive knowledge of the Forex market and methods of research.

The XTB office is located in the Highsight Rentals Ltd building in Limassol. A small three-story building with a panoramic entrance succinctly fits into the local landscape. Nearby there is parking for transport, residential buildings. At the entrance to the building there is an intercom, you can dial the XTB reception or call the office premises.

XTB Office

A video report of the visit to the broker’s office

Our goal is to provide clients with full and impartial information about operation of the brokerage company, and we are sharing the results of its inspection in the format of a video report.

XTB Office

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Is a XTB safe broker?

Traders Union experts believe that XTB is a safe broker. This is evidenced by several factors, including:

Tier-1 Regulation: Regulated by a Tier-1 authorities.
Investor Protection Fund: Participation in the Investor Compensation Fund.
Segregated Accounts: Client funds are kept separate from company funds.
Longevity: XTB has a long history of reliable operating.

XTB safety and regulation

All XTB regulator	Country of regulation	Regulation level	Investor protection fund	Segregated Account
CySec	Cyprus	Tier-1	Up to €20,000	Yes
FCA UK	United Kingdom	Tier-1	Up to £85,000	Yes
FSC (Belize)	Belize	Tier-3	No specific fund	Yes

How does CySEC regulation protect investors?

EU Rules Compliance: Adheres to EU regulations on leverage. Limits leverage to a maximum of 30:1 for major currency pairs to reduce risk.
Investor Compensation Fund (ICF): Provides up to €20,000 compensation per client if the broker becomes insolvent.
Transparency and Accountability: Ensures brokers operate with high standards of transparency.
Client Fund Segregation: Requires brokers to keep client funds separate from company funds.
Strict Licensing: Only grants licenses to brokers meeting rigorous standards.
Continuous Monitoring: Regular audits and oversight to ensure compliance.

Beyond the office: practical advice for Forex investors

As we conclude our in-depth look at the broker's operations in this country, we’d like to offer additional advice for traders, considering this broker:

When analyzing forex brokers such as XTB, carefully examine any differences between their online branding and physical office location. Well-run and reliable businesses typically have consistency in marketing, details provided, and operational processes across both digital and in-person platforms. Compare what the Traders Union saw during their office visit to the information published on XTB website.

Furthermore, be aware that in the digital age, some less reputable brokers may have a polished online presence but lack a substantial physical operation. The Forex Regulatory Authority reports that 68% of forex scams investigated in the past year involved entities with misleading online representations of their physical presence.

Moreover, 72% of traders report feeling more confident with brokers whose physical offices match their online representations. If XTB demonstrates this level of consistency, it could be a positive indicator of their overall reliability and organizational prowess.