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Traders Union team checked Exness office in Cyprus

Rinat Gismatullin
Written by:
Rinat Gismatullin
Dan Blystone
Reviewed by:
Dan Blystone
Chinmay Soni
Fact-checked by:
Chinmay Soni
Updated:
May 07, 2026

Editorial Note: While we adhere to strict Editorial Integrity, this post may contain references to products from our partners. Here's an explanation for How We Make Money. None of the data and information on this webpage constitutes investment advice according to our Disclaimer.

We checked the headquarters office of Exness in Cyprus, which is located at the following address according to the information on the company’s website:

1, Siafi Street, Porto Bello, Office 401, CY-3042 Limassol

Verified the company's address
* The results of this inspection shall not be regarded as an advice to choose the broker.

  • The company is located at the stated address

  • We were able to speak to a company representative

  • We were able to visit the office as clients

  • Video of the company’s office and an interview with Exness

Cyprus has become one of the most attractive destinations for international financial and fintech companies. Its strategic location at the crossroads of Europe, Asia, and the Middle East, along with a favorable business environment, advanced infrastructure, and skilled multilingual workforce, make it an ideal base for global operations.

Traders Union visited the Exness office in Limassol to learn more about how the company organizes its work in this financial hub and to confirm that its physical presence and operations in Cyprus are fully active.

Brief dossier of Exness

Exness Review
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Foundation date 2008
Headquarters Headquarters: Limassol, Cyprus
Regulation BVI FSC, FSCA SA, FSC (Mauritius), FSA (Seychelles), CMA (Kenya), JSC (Jordan)
Official site www.exness.com
ContactsEmail: support@exness.com, info@exness.com,
Phone:  +35725008105

A visit to the office of Exness in Cyprus

Blinov Vasily, our associate, visited the office of Exness located at the following address: 1, Siafi Street, Porto Bello, Office 401, CY-3042 Limassol to conduct a thorough inspection and prepare a video report. Blinov Vasily is an experienced professional with extensive knowledge of the Forex market and methods of research.

A visit to the office of Exness in Cyprus

Porto Bello, where the Exness office is located, is one of the largest business centers in Cyprus. The building offers a beautiful view of the sea coast on one side and the city - on the other. It has its own underground parking, gym, and outdoor terrace. The company occupies several floors in the Porto Bello business center.

  • Exness Office
  • Exness Office
  • Exness Office
  • Exness Office

Exness Office

The central office of the company is located in room No. 101. Upon entering, we were greeted by a friendly receptionist and gave us a tour of the broker's office. "If you want to achieve perfection, you can do it today" - such a famous phrase of Watson adorns the office wall. The broker motivates both its employees and clients to develop. Exness simply has a huge spacious office, where there are all conditions for high-quality and client-oriented work.

  • Exness Office
  • Exness Office
  • Exness Office
  • Exness Office

Exness Office

Representatives of the company gave a tour of the offices of the building. The office layout is designed for efficiency, with rows of trading desks equipped with multiple computer screens displaying real-time market data, charts, and trading platforms.

  • Exness Office
  • Exness Office

Exness Office

The R&R zone for company employees is a dedicated space designed to promote relaxation, rejuvenation, and overall well-being. This comfortable and inviting area offers various amenities, such as cozy seating, recreational activities, and soothing ambiance, encouraging employees to unwind and recharge during breaks or after work. Equipped with entertainment options like games, books, or a TV, the R&R zone fosters a sense of community and camaraderie among colleagues, creating a positive and stress-free atmosphere that enhances productivity and employee satisfaction.

  • Exness Office
  • Exness Office
  • Exness Office
  • Exness Office

Exness Office

A video report of the visit to the broker’s office

Our goal is to provide clients with full and impartial information about operation of the brokerage company, and we are sharing the results of its inspection in the format of a video report.

Exness Office: 1, Siafi Street, Porto Bello, Office 401, CY-3042 Limassol

While visiting the company’s office, we also had an opportunity to speak to Vladimir, Key Account Specialist Exness. He told us how many offices the company has and in which countries they are located. The broker has a developed network of representative offices (Cape Town, Seychelles, Cyprus, etc.), the last office was opened in Kenya. From the interview, we learned that the company usually works from 9 am to 6 pm, but sometimes they have to stay until 9 pm to resolve customer issues. He also said that Exness is an online broker, so work with clients is mainly carried out remotely. And finally, Vladimir spoke about the main reasons why traders should choose their company (a wide selection of trading instruments, unique trading conditions, etc.).

Interview with Vladimir, Key Account Specialist Exness, exclusively for Traders Union

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Is Exness a safe broker?

Our experts believe that Exness is a safe broker. This is supported by several factors, including:

  • Strong oversight: the company operates under well-established international regulations.
  • Investor protection: participation in recognized compensation schemes.
  • Segregated funds: client money is kept separate from company capital.
  • Operational history: Exness has maintained stable and transparent operations for many years.

These factors together confirm that Exness maintains a high level of reliability and operational security in the global trading industry.

Exness safety and regulation
All Exness regulatorCountry of regulationRegulation levelInvestor protection fundSegregated Account
BVI FSCBritish Virgin IslandsTier-2No specific fundYes
FSCA SASouth AfricaTier-2No specific fundYes
FSC (Mauritius)MauritiusTier-3No specific fundYes
FSA (Seychelles)SeychellesTier-3No specific fundYes
CMA (Kenya)KenyaTier-2KES 50,000Yes
JSC (Jordan)JordanTier-2JOD 10,000Yes

Corporate culture and values

Beyond trading infrastructure and financial technology, Exness actively builds a people-centered corporate culture. During our office visit, it became clear that the company’s internal environment is guided by three key principles:

  1. Openness and communication. The company encourages transparent communication at all levels. Teams work in an environment where ideas are freely exchanged, and employees are motivated to share feedback and propose improvements. This atmosphere of trust contributes to faster decision-making and better client-oriented solutions.

  2. Innovation and professional growth. Exness invests heavily in research, automation, and data-driven tools, but it also supports the growth of its employees. Regular internal workshops, technical training, and mentorship programs help specialists stay ahead of global fintech trends. Many employees noted that the company gives them the freedom to experiment and innovate – a mindset that directly translates into improved trading technologies and customer experience.

  3. Employee well-being and teamwork. The office includes comfortable R&R zones, open-space areas, and modern facilities that promote collaboration and reduce stress. Such an approach helps maintain a healthy work-life balance, boosting both productivity and morale. The result is a motivated team that delivers consistent service to traders worldwide.

Ultimately, Exness’ corporate culture reflects the same principles it applies to its clients – transparency, responsibility, and continuous improvement. By nurturing an inclusive and dynamic workplace, the company strengthens its operational stability, ensuring that its traders benefit from the reliability and integrity that define its brand.

Verified reports are only the first step toward informed trading decisions

Andrey Mastykin
Andrey Mastykin Head of Company Reviews and Ratings

I always treat office visit reports like this as a starting point, not a final conclusion. They help verify transparency and presence, but I strongly recommend doing your own research as well. Cross-check the information about Exness with multiple independent sources to get a complete picture. From my experience, traders who spend at least two hours studying their broker before opening an account tend to make more confident decisions and report higher satisfaction rates later on.

When evaluating Exness, I also advise checking its status in several jurisdictions – brokers that operate under multiple regulatory frameworks usually face fewer client complaints and maintain higher standards of accountability.

Finally, don’t hesitate to contact the broker’s customer support directly. Ask specific questions about trading conditions, deposits, or withdrawals. A quick, clear response often says a lot about how the company treats its clients.

While my visit to the Exness office provided valuable firsthand insights, I believe the best results come from combining verified observations with your own independent research. That’s how you build a clear, realistic understanding of a broker’s reliability and service quality.

Conclusion

The Traders Union's visit to the Exness Cyprus office underscores Exness’s commitment to transparency and client engagement. The detailed photo and video report not only showcases the professionalism of the staff and modern infrastructure but also highlights Exness's open-door policy to foster client trust. Such initiatives set a high standard in the trading industry, where firsthand insight into operations is rare. Ultimately, this visit reaffirms that direct access and transparency are key pillars for building lasting confidence in financial services.

FAQs

What are the typical working hours at the Exness Cyprus office, and how does the company handle client requests outside of these hours?

The typical working hours at the Exness Cyprus office are from 9 am to 6 pm. However, staff may need to stay until 9 pm when necessary to resolve customer issues, reflecting the company's commitment to timely client support.

How does the office layout at the Exness Cyprus headquarters contribute to efficient trading operations?

The office layout is designed for efficiency, featuring rows of trading desks equipped with multiple computer screens that display real-time market data and charts. This arrangement supports quick access to trading information and enhances operational workflow.

What steps does Exness take to foster a culture of innovation and professional growth among its employees in Cyprus?

Exness encourages innovation and professional growth by investing in research, automation, and data-driven tools. Regular internal workshops, technical training, and mentorship programs help employees stay at the forefront of fintech trends and continuously improve their skills.

What advice is suggested for individuals assessing the reliability of Exness based on the office visit report?

The article advises using office visit reports as an initial reference but recommends conducting independent research, checking the broker's regulatory status in multiple jurisdictions, and directly contacting customer support for specific queries to form a comprehensive assessment.

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Team that worked on the article

Rinat Gismatullin
Rinat Gismatullin
Author and business expert

Rinat Gismatullin is an entrepreneur and a business expert with 9 years of experience in trading. He focuses on long-term investing, but also uses intraday trading.

Learn about our editorial policies
Dan Blystone
Dan Blystone
Senior English Editor

Dan Blystone began his trading career in 1998 as an arbitrage clerk on the floor of the Chicago Mercantile Exchange (CME). He later traded bond and Eurex futures at proprietary firms such as Altea Trading, gaining valuable experience in high-frequency trading and risk management.

Chinmay Soni
Chinmay Soni
Head of Fact-Checking Department

Chinmay Soni is a financial analyst with more than 5 years of experience in working with stocks, Forex, derivatives, and other assets. As a founder of a boutique research firm and an active researcher, he covers various industries and fields, providing insights backed by statistical data.

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