Visit to the XM Group Cyprus Office | Photos and Video Report

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We checked the office of the XM brokerage company in Cyprus, which is located at the following address according to the information on the company’s website:

Richard I & Berengaria Of Navarre, Limassol 3042, Cyprus

Verified the company's address

* The results of this inspection shall not be regarded as an advice to choose the broker.

The company is located at the stated address
We were able to speak to a company representative
We were able to visit the office as clients
Video of the company’s office

Cyprus is one of the most popular jurisdictions for Forex companies. The Cyprus Securities and Exchange Commission (CySec) is a Tier-1 regulator, which means it adheres to stringent regulatory standards set by the European Union.

Traders Union's goal is to help traders understand the operation of XM under CySEC regulation. Recently, Traders Union visited the office of XM to verify that the company is genuinely operating in Cyprus and providing services there.

In this article, you will also find all the important information about the broker's regulation under CySEC and other jurisdictions.

Brief dossier of XM

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Foundation date	2009
Headquarters	12 Richard & Verengaria Street, Araouzos Castle Court, 3rd Floor, 3042 Limassol, Cyprus
Regulation	CySEC, FSC (Belize), DFSA, FSCA, FSA (Seychelles), FSC (Mauritius), SCA (United Arab Emirates), CMA (Kenya) Licence number: 120/10, 8557558, F003484, 49976, SD190, GB23202700, 20200000322
Official site	https://www.xm.com/
Contacts	Email: support@xm.com, Phone: +357 25029933 (CY), +612 8607 8385 (AU), +501 223-6696 (BZ)

A visit to the office of XM in Cyprus

Blinov Vasily, our associate, visited the office of XM located at the following address: Richard I & Berengaria Of Navarre, Limassol 3042, Cyprus to conduct a thorough inspection and prepare a video report. Blinov Vasily is an experienced professional with extensive knowledge of the Forex market and methods of research.

The XM Group office is located on the third floor of Araouzos Castle Court. This building is located in the city limits of Limassol, a clean and green area. Finding the company is not difficult; there is a sign near the front door indicating that the XM Group office is located here. Near the building there is an ATM and shops with everything you need.

XM Office

A video report of the visit to the broker’s office

Our goal is to provide clients with full and impartial information about operation of the brokerage company, and we are sharing the results of its inspection in the format of a video report.

XM Office

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Is a XM safe broker?

Traders Union experts believe that XM is a safe broker. This is evidenced by several factors, including:

Tier-1 Regulation: Regulated by a Tier-1 authorities.
Investor Protection Fund: Participation in the Investor Compensation Fund.
Segregated Accounts: Client funds are kept separate from company funds.
Longevity: XM has a long history of reliable operating.

XM safety and regulation

All XM regulator	Country of regulation	Regulation level	Investor protection fund	Segregated Account
CMA (Kenya)	Kenya	Tier-2	KES 50,000	Yes
CMA (UAE)	United Arab Emirates	Tier-2	No specific fund	Yes
CySec	Cyprus	Tier-1	Up to €20,000	Yes
DFSA	Dubai	Tier-2	No specific fund	Yes
FSA (Seychelles)	Seychelles	Tier-3	No specific fund	Yes
FSC (Belize)	Belize	Tier-3	No specific fund	Yes
FSC (Mauritius)	Mauritius	Tier-3	No specific fund	Yes
FSCA SA	South Africa	Tier-2	No specific fund	Yes

How does CySEC regulation protect investors?

EU Rules Compliance: Adheres to EU regulations on leverage. Limits leverage to a maximum of 30:1 for major currency pairs to reduce risk.
Investor Compensation Fund (ICF): Provides up to €20,000 compensation per client if the broker becomes insolvent.
Transparency and Accountability: Ensures brokers operate with high standards of transparency.
Client Fund Segregation: Requires brokers to keep client funds separate from company funds.
Strict Licensing: Only grants licenses to brokers meeting rigorous standards.
Continuous Monitoring: Regular audits and oversight to ensure compliance.

Beyond the office: practical advice for Forex investors

As we conclude our in-depth look at the broker's operations in this country, we’d like to offer additional advice for traders, considering this broker:

When analyzing forex brokers such as XM, carefully examine any differences between their online branding and physical office location. Well-run and reliable businesses typically have consistency in marketing, details provided, and operational processes across both digital and in-person platforms. Compare what the Traders Union saw during their office visit to the information published on XM website.

Furthermore, be aware that in the digital age, some less reputable brokers may have a polished online presence but lack a substantial physical operation. The Forex Regulatory Authority reports that 68% of forex scams investigated in the past year involved entities with misleading online representations of their physical presence.

Moreover, 72% of traders report feeling more confident with brokers whose physical offices match their online representations. If XM demonstrates this level of consistency, it could be a positive indicator of their overall reliability and organizational prowess.