XM Review 2024
Minimum
deposit:
  • from $5

Trading platform:

  • MT4
  • MT5
  • XM App
Regulation:
  • ASIC
  • FSC
  • CySEC
  • DFSA
Bonus for deposit:
  • 50%

XM Review 2024

Updated: March 13, 2024
Updated: March 13, 2024
Your capital is at risk. 77.74% of retail investor

8.8

/

10

TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum
deposit:
  • from $5

Trading platform:

  • MT4
  • MT5
  • XM App
Regulation:
  • ASIC
  • FSC
  • CySEC
  • DFSA
Bonus for deposit:
  • 50%

Note!

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Traders Union experts have analyzed all companies providing trading services in your country legally and compiled a rating of the best companies that offer the best working conditions, have reliable reputation and the highest number of positive reviews among traders on our website.

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Summary of XM Group Trading Company

The Fastest Order Execution

XM Group is one of the top brokers in the financial market with the TU Overall Score of 8.8 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by XM Group clients on our website, Traders Union expert Anton Kharitonov believes he can recommend this company as the majority of reviews prove that the broker’s clients are fully satisfied with the company. XM Group ranks 15 among 395 companies featured in the TU Ranking, which is based on the evaluation of 100+ criteria and a test on how to open an account.

XM Broker is a broker for professional trading. Trading conditions correspond to the average market; there are technical advantages that distinguish XM Broker from its competitors.

XM Broker was founded in 2009. Initially, the company covered a narrow niche of the trader market, specializing exclusively in intermediary services at the foreign exchange market. It has since experienced considerable success and growth. XM is reliable and safe. It has diversified and is now an international broker operating in almost 190 countries around the world. For over a decade XM Broker has attracted more than 5 million traders, offering unique technological solutions. The company is now being recognised as the Fastest Growing Broker, the Best Forex Service Provider and various other contributing achievements. The team at XM Broker is committed to continually working hard to improve the quality of the services provided every year as they are committed to continually providing the best service to their traders. XM Profile Details

💰 Account currency: USD, EUR, and GBP for XM Ultra Low Micro and XM Ultra Low Standard.
🚀 Minimum deposit: $5
⚖️ Leverage: 1:30 (only for EU regulated Entity and AU). For all the other countries - 1:1000.
💱 Spread: From 0.6 pips for XM Ultra Low Micro and XM Ultra Low Standard
🔧 Instruments: Currencies, stocks, commodities, stock indices, precious metals, and energies
💹 Margin Call / Stop Out: 100%/50%

👍 Advantages of trading with XM Group:

  • XM Broker guarantees 100% execution of orders, 99,35% of orders delivered nearly instantly. No requotes guaranteed;
  • no “markup” on narrow market spreads (broker's margins over the spread);
  • over 1,000 trading instruments. Available for trading are: more than 55 currency pairs, including CFDs on cross rates, metals (including palladium and platinum), commodities (cocoa, cotton, grain), stocks;
  • no commission for replenishment and withdrawal of money. XM Broker incurs all commission costs of payment systems;
  • around the clock support for 5 days a week in more than 30 languages.

👎 Disadvantages of XM Group:

  • passive investment services (social trading platform, PAMM accounts);
  • expanding their limited choice of trading platforms. Despite the fact that the broker offers 16 terminals, all of them are modifications of MT4 and MT5 for desktop, browser and mobile trading.

Evaluation of the most influential parameters of XM Group

User Satisfaction Customer Satisfaction Score (CSAT) is a unique metric of Traders Union based on the analysis of user reviews posted on pages of each broker profile by the visitors of our website from all around the world. We have been collecting these broker reviews for over 13 years, and therefore, we know and understand the level of customer satisfaction with a specific brokerage company better than anyone else.

8.69

/10

Regulation and safety The score for this parameter is based on the licenses a company holds. The higher the level of the license, the higher the score. Obtaining licenses in other jurisdictions also improves a broker’s score. We divide all licenses into three levels:

Level 1 jurisdictions (high level of trust): CFTC – USA, FINMA – Switzerland, FCA — UK, ASIC – Australia, CBI – Ireland, JFSA — Japan, MAS – Singapore, FMA — New Zealand, IIROC – Canada, SFC – Hong Kong.

Level 2 jurisdictions (medium level of trust): CySEC – Cyprus, FSCA – South Africa, CBRC – China, SEBI – India, ISA – Israel, SECT – Thailand, DFSA – United Arab Emirates

Level 3 jurisdictions (low level of trust): FSC – Belize, FSC – British Virgin Islands, FSC – Mauritius, VFSC – Vanuatu, SCB – The Bahamas, BMA – Bermuda, CIMA – Cayman Islands

8.78

/10

Commissions and fees This parameter comprises a comprehensive analysis of all commissions and fees charged by a brokerage company, including trading and deposit/withdrawal fees. Also specific fees, for example the inactivity fee, are taken into account in the final score for the fees. Users can find detailed fees charged by a company in the broker’s profile.

8.29

/10

Trading instruments For this parameter, we evaluate the number of trading assets a broker offers access to in each group of financial instruments. We analyze the quotes a broker offers on Forex pairs, metals, indices, commodities, stocks, and cryptocurrencies. This parameter also includes evaluation of broker’s investment programs, for example access to copy trading, which we regard as an additional type of a trading instrument.

8.02

/10

Brand popularity Traders Union experts are confident that brand awareness mostly fully reflects the real state of affairs in a company – the more popular the broker, the more people trust it. The score for this indicator is based on the data analysis of such services as Ahrefs and SemRush, which show how often a company’s brand is searched on Google. In addition, indicators of the SimilarWeb service, which show the approximate number of visitors of the broker’s website, are also taken into consideration. We also review disclosed official reports of brokers, which allow for evaluating their client base.

9.35

/10

Customer support The score of this parameter is based on the number of available communication channels of a company’s support service. The quicker and easier it is to contact the broker’s support, the higher the score. We check every available support channel, test the speed of processing of requests and completeness of provided information through several interactions.

8.54

/10

Education This parameter provides an evaluation of a company’s capacity to work with beginners. Only quality training and provision of full and unbiased information can help novice traders and investors minimize the risks of losing money, even when working with top-ranked companies. Brokers with useful educational and informational tools, including webinars, tutorials, podcasts and articles, receive higher scores.

7.25

/10

Trade with this broker, if:

  • Platform reliability is of utmost importance to you. The broker has been in the market for many years, operating in 190 countries, and is regulated by three organizations: FSA, ASIC, and CySec.
  • You are willing to learn while trading. XM Group is one of the few brokers that not only provides basic educational materials on its website but also regularly conducts webinars and even offline meetings in 120 cities worldwide.

Do not trade with this broker, if:

  • You do not use MT platforms. This is a common issue with many brokers as they typically support MetaTrader 4 or MetaTrader 5, and rarely offer trading through cTrader, RTrader, or other platforms. XM Group also offers the traditional options..

We checked the office of the XM Group brokerage company in Cyprus, which is located at the following address according to the information on the company’s website:

Richard I & Berengaria Of Navarre, Limassol 3042, Cyprus

Verified the company's address
* The results of this inspection shall not be regarded as an advice to choose the broker.
Detailed report on the visit to the company’s office XM Group

NOTE!

Do not miss a chance to get additional monthly bonuses and payouts for trading at XM Group.

Login preview

Enter the referral code when you register on the website or XM Group app.

924

Login preview

*TU may receive partnership reward for registration of the client on the company’s website on a referral link.

Your capital is at risk.
77.74% of retail investor accounts lose money when trading CFDs with this provider.

Geographic Distribution of XM Group Traders

Popularity in

40.99%
TH
Thailand
14.29%
ZA
South Africa
4.14%
CO
Colombia
3.87%
PH
Philippines
3.52%
VN
Vietnam
2.82%
SG
Singapore
2.33%
MY
Malaysia
2.26%
MX
Mexico
1.66%
BR
Brazil
1.12%
NA
Namibia
23%
Others
Others

Video Review of XM Group i

Expert Opinion

Thomas Wettermann about XM Group

Contributor
234

XM Group Trading specializes in Forex and CFD trading, boasting a vast selection of over 1,000 instruments across multiple markets. Regulated by authorities including CySEC, ASIC, and FCA, it upholds a reputation for trustworthiness and transparency. The broker supports MetaTrader 4 and 5 platforms, alongside a web-based platform, and enriches the user experience with educational and research resources. Additionally, it offers a synchronous trading service, allowing traders to mirror the activities of others.

Despite these strengths, XM Group Trading has noteworthy limitations. The product portfolio lacks real stocks, ETFs, and other investment options. Clients should be aware of imposed inactivity and conversion fees for deposits in non-base currencies. Some user reviews highlight concerns about customer service, platform stability, and order execution, suggesting areas for improvement.

In summary, XM Group Trading presents a solid platform for Forex and CFD traders, featuring diverse trading platforms, synchronous trading, and robust regulatory oversight. However, the absence of product diversity and concerns about fee transparency may not appeal to all traders. Prospective users should consider these factors along with feedback regarding service quality when evaluating this broker.

XM Broker Latest Comments for 2024 i

320 comments
Total score:
8.4 /10
  • Best
  • Last
  • Oldest
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Pro Ashley porter
Location TW Taipei
Dignity

how i recovered my money back.....

Shortcomings

beware

I initially paid $3000 to start with and an account manager demonstrated a growth of $500 in quick time. A specialist then came in and tried to get me to invest $25000 to which I bluntly denied and they tried with $20K, then $10K and even $5K to all of which I refused! They have now kept me hanging and I asked for a refund to which they are asking for more money from me and I don't know what more to do! Also as of yesterday, the site itself is DOWN!! I cannot log in anymore and the email contact i had from there, when i sent the email to check it came back saying that domain does not exist anymore!! I am at loss of words and my hard earned money unfortunately i was able to recover my money back with the help of Olivia teams get in touch with them
oliviatrader 44 at gmail com

WhatApp +1 (423) 248 - 2140

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hanovete

I know XM Group and it turned out to be the right choice. I did not regret my decision, since XM Group turned out to be a normal company. Since then, I have been regularly earning around $350 per month using trading as an additional source of income. I have no particular complaints about XM Group and withdrawals of funds are ok. There were delays, but they were acceptable.

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seko-12

It has long been known that XM Group has nothing good to offer. All their strategies remained at the level of the last century. Training is expensive and will only result in a waste of time. And finally, trading. I don't know who XM Group is currently associated with, but note that it is not a broker, but an intermediary.

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ginfrmrc

If you are a smart person, avoid XM. Slippage is horrible there, they don’t pay out money. Support is the worst . There is no point in trading here, you will drain everithing. It is impossible to trade during news, and even in a quiet market. Good performance without requotes lasted a month after opening the account, then it was a nightmare.

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msirsau

xm group is trying to scam you out of a huge amount, and if they understand that you don’t want to invest anymore, they drain your deposit. Everything is easy and simple.

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kjeni

XM Group showed itself well. The platform works well, so trading is convenient. My orders are opened at the desired quote and slippage occurs very rarely. The trading platform may perform worse when important news is released. But anyway, at this time I am trading limit orders and everything works fine. I recommend XM Group.

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Fadelord

The broker XM Group has shown itself in a positive light. The trading terminal works well, making trading convenient. My orders are executed at the desired quote, and slippages occur very rarely. The trading terminal may perform less efficiently during the release of important news. Nevertheless, I use limit orders during this time, and everything works fine. I recommend collaborating with XM Group.

Expert Review of XM Group

XM Broker can be safely recommended to those who are interested in professional trading with high order processing speed and optimal level of commission. The first thing worth noting is that it has licenses of four leading regulators in the world simultaneously. These are ASIC (Australia, ACN:164 367 113), FSC (Belize, 000261/397), CySEC (Cyprus, 120/10), DFSA (UAE, F003484).

The second moment is the types of accounts. The broker guarantees the same quality of execution for all types of accounts, which means a minimum of requotes, slippages and instant overlap of orders with counterparty counter transactions. The level of leverage complies with the European standards (including the MiFID directive that all CySEC licensees work in accordance with). There is an average market spread. The maximum leverage for clients registered under the EU regulated entity of the XM Group is 30:1.

Attractive trading conditions for novice traders are also worth noting. The minimum deposit is 5 US dollars; there are cent (micro) accounts with a lot equal to 1,000 units. Thanks to its elaborated service and high-tech platforms, XM Broker is rightfully one of the best companies in the Traders Union rating.

Anton Kharitonov

Anton Kharitonov

Financial expert and analyst at Traders Union

Latest XM Group News

13.03.2024
​Broker XM provides users with a free VPS. Clients can enjoy all the benefits of executing trades with the XM VPS service. "As part of the promotion,
01.03.2024
​Broker XM offers its clients and all interested traders limited-time promotions for a certain amount.  If you want to test your skills and trading
17.09.2023
​Knowing the basics of technical analysis and being able to apply them in practice is the key to any trader's success in achieving his goals. As more
04.09.2023
​Recently, more and more people around the world have become interested in technical and fundamental trading and the opportunities it offers. In this
20.08.2023
Broker XM has announced an upcoming seminar in Chile where traders can improve their trading skills and learn technical and fundamental analysis
07.08.2023
Broker XM has announced a series of seminars in South Africa that will be useful for those who want to master and succeed in the financial market. The

Dynamics of XM Group’s popularity among
Traders Union’s traders, according to 2023 data

Logo TU
20,0%
Top 3
10,0%
Top 5
7,0%
Top 10
5,0%
Top 20
1,0%
Top 40
0,5%
Top 100
0,2%
Top 100+
0,05%
Jan.
Feb.
Mar.
Apr.
May.
Jun.
Jul.
Aug.
Sep.
Oct.
Nov.
Dec.

Investment Programs, Available Markets, and Products of the Broker

XM Broker broker is focused on providing professional trading services, because its policy does not provide for passive investment programs. However, as an aid to active traders, the company provides several support services, which are worth considering in more detail.

MQL5 Trading Signals

MQL5 is a community of traders from all over the world located on the platform of MetaQuotes company, the developer of Metatrader platforms. XM Broker offers direct access to MQL5 trading signals from traders with productive trading for more than 1 month. In addition, traders get direct access to the programming environment directly from within the broker's trading terminals. Learn More about XM Copy Trading

Advantages of MQL5 signal copy service:

  • automatic copy trading from MQL5 website (there is an option of manual copying);

  • signals can be combined with algorithmic trading (creating advisors based on MQL5 signals using a program code inside the platform);

  • copy service is already built into Metatrader.

Disadvantage: signals are provided for 1 month, after which the question about paying for a subscription appears. One trading account can be subscribed to only one signal provider.

Important!

If you are a large investor and plan on investments over $ 10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

XM Broker affiliate program

XM Broker offers only one variant of affiliate program with the following conditions:

The broker offers one type of partnership program, which implies a one-time reward of $450-$650 subject to the country of each invited trader.

Advantages of XM Group:

  • Marketing support. More than 20 banner options in 25 languages, click tracking links, and ready-made websites and landing pages are available;

  • A separate partner’s user account that provides for tracking statistics and conversion for each of the created campaigns by country, age category, etc.;

  • Personal account managers and weekly payouts.

For more information on conditions of the partnership program, contact the support service.

Trading Conditions for XM Group Users

Trading conditions of XM Broker are ideal for both novice traders and professionals. There are cent, standard and ultra low spreads accounts, loyal minimum deposit requirements, leverage as provided by requirements of the European regulators. To test strategies, get acquainted with the functionality of platforms, mobile app and test their potential, a demo account is provided.

The broker is a market maker in the international financial market. This means that XM Group has direct access to liquidity and can provide traders with the best quotes. Spreads on Ultra accounts are from 0.6 pips, and spreads on the Zero account are from 0 pips. The company guarantees an almost complete absence of slippage regardless of market volatility level and a competitive market spread in moments of sudden price movements.

Learn More about XM allow scalping

from $5

Minimum
deposit

1:30

Leverage

24/5

Support

💻 Trading platform: МТ4, МТ5 (desktop, web, and mobile versions), and XM App for smartphones and tablets
📊 Accounts: XM Ultra Low Micro, XM Ultra Low Standard
💰 Account currency: USD, EUR, and GBP for XM Ultra Low Micro and XM Ultra Low Standard.
💵 Replenishment / Withdrawal: Credit/ Debit cards, Skrill, Neteller, International Wire Transfer, Online Bank Transfer, Perfect Money, Apple Pay and Google Pay
🚀 Minimum deposit: $5
⚖️ Leverage: 1:30 (only for EU regulated Entity and AU). For all the other countries - 1:1000.
💼 PAMM-accounts: No
📈️ Min Order: 0,1 lot for XM Ultra Low Micro and 0,01 lot for XM Ultra Low Standard
💱 Spread: From 0.6 pips for XM Ultra Low Micro and XM Ultra Low Standard
🔧 Instruments: Currencies, stocks, commodities, stock indices, precious metals, and energies
💹 Margin Call / Stop Out: 100%/50%
🏛 Liquidity provider: n/a
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Orders execution: Market Execution, Instant Execution
⭐ Trading features: There are Islamic accounts; It is possible to connect to the MQL5 trading services.
🎁 Contests and bonuses: Up to 100% Deposit bonus (Not available to the EU Entity of XM)
Your capital is at risk. 
77.74% of retail investor accounts lose money when trading CFDs with this provider.

Comparison of XM Group with other Brokers

XM Group RoboForex Exness FxPro Tickmill TeleTrade
Trading
platform
MT4, MT5, MobileTrading, XM App MT4, MT5, R MobileTrader, R StocksTrader, R WebTrader Exness Trade App (mobile), Exness Terminal (web), MetaTrader5, MetaTrader4 MT4, MobileTrading, MT5, cTrader, FxPro Edge MT4, MT5, Tickmill Mobile App MT4, MT5
Min deposit $5 $10 $10 $100 $100 $1
Leverage From 1:1
to 1:30
From 1:1
to 1:2000
From 1:1
to 1:2000
From 1:1
to 1:500
From 1:1
to 1:500
From 1:1
to 1:10
Trust management No No No No Yes No
Accrual of % on the balance No No No No No No
Spread From 0.6 points From 0 points From 1 point From 0 points From 0 points From 0.8 points
Level of margin call
/ stop out
100%  /  50% 60%  /  40% No  /  60% 25%  /  20% 100%  /  30% 70%  /  20%
Execution of orders Market Execution Market Execution, Instant Execution Market Execution, Instant Execution Market Execution Market Execution Market Execution, Instant Execution
No deposit bonus No No No No $30 No
Cent accounts Yes Yes No No No No

Broker comparison table of trading instruments

XM Group RoboForex Exness FxPro Tickmill TeleTrade
Forex Yes Yes Yes Yes Yes Yes
Metalls Yes Yes Yes Yes Yes Yes
Crypto Yes No Yes Yes Yes Yes
CFD Yes Yes Yes Yes Yes Yes
Indexes Yes Yes Yes Yes Yes Yes
Stock Yes Yes Yes Yes Yes Yes
ETF No Yes No No No Yes
Options No No No No No No

XM Group Commissions & Fees

Information
Traders Union analysts have analyzed the main and additional commissions for each XM Broker account. There are no additional commissions on all accounts.
Account type Spread (minimum value) Withdrawal commission
XM Ultra Low Micro From 6 USD No
XM Ultra Low Standard From 6 USD No

There are no hidden commissions; there are no commissions for replenishment and withdrawal of money. There is a floating commission for shifting transactions to the next day (swap) - the size depends on the market situation. Besides, the Traders Union analysts prepared a comparative analysis of the main commissions of XM Broker with the similar commissions of competitors and conducted a comparative assessment.
Average spreads for the EUR/USD pair on standard accounts with a trade volume of 1 full standard lot were compared.

Broker Average commission Level
XM Group $6 Medium
RoboForex $1 Low
Pocket Option $8.5 High
Logo XM Group
$6
$1
$8.5

Detailed Review of XM Broker

XM Broker broker is one of the leading European brokers working in the Forex services sector for more than 10 years. During this time, the company has developed an innovative technological base that allows it to outperform its competitors in many respects. First of all, we are talking about the speed of orders execution and minimal slippage.

XM Broker is a universal broker. It sends client orders directly to liquidity providers or to the ECN network. End-to-end processing of orders allows us to guarantee the execution of more than 90% of applications with a speed of less than 1 second with narrow market spreads from 0.6-1 pip without a “markup”.

XM Broker — CFD-broker that is comfortable to be with

The XM Broker team decided to concentrate directly on providing active trading services. Constantly improving platform technology and data transfer, XM Broker has been able to achieve good results in this direction. The company offers more than 1,000 different trading instruments. XM Broker is one of the few brokers that added to classical instruments such assets as cotton, palladium, CFDs for shares of individual companies - there is everything for building complete correlation trading systems and a diversified investment portfolio. In the future, the addition of cryptocurrencies is expected.

Advantages:

1

The broker is licensed by 4 regulators, including CySec (Cyprus), which allows it to work under local laws in most countries worldwide.

2

Classic MT4 and MT5 platforms in various modifications, but still the same familiar to most traders.

3

There are micro accounts for novice traders and standard accounts.

4

Free Forex market analysis.

5

There are daily Forex webinars and free signals.

6

There is protection against negative balance.

XM Broker focuses on active trading, that is why there are no PAMM accounts and direct copy trading here, traders can directly connect to the MQL5 service from the platform, where you can copy tradings of individual traders, take part in algorithmic developments or discussions of trading topics.

How to Start Making Profits — Guide for Traders

XM Broker has several types of accounts:

Account Type
Description
XM Ultra Low Micro
This is a cent micro lot account type. 1 lot is 1,000 units of basic currency. Minimum trade volume is 0.1 lot. Spread is from 0.6 pips;
XM Ultra Low Standard
This is a standard account type. 1 lot is 100,000 units of basic currency. Minimum trade volume is 0.01 lot. Spread is from 0.6 pips;
XM Zero
This is a standard ECN account type. 1 lot is 100,000 units of basic currency. Minimum trade volume is 0.01 lot. Spread is from 0 pips. There is a fixed fee of $3.5 per full lot.

You can get acquainted with the potential of XM Broker by opening a demo-account.

Investment Education Online

Information

XM Broker has dedicated a separate section to training, which focuses on video content. Novice traders can watch the video, which describes the basic functions of the broker's platforms. There are also webinars and seminars conducted repeatedly at the site. The subjects are the most diverse - from the basics of fundamental and technical analysis to the development of trading systems.

Information available in the Analysis and Education section
Unavailable information at XM Broker site
Review of certain markets and their long-term development
Basic trading terminology
Investment strategies based on certain technical indicators within different time frames
Textual description of indicators, trading indicators
Trading strategies, based on the market sentiment
 
TTrading signals
 
Educational videos and webinars
 
Guide on working with trading platforms
 

All these tools are more of an auxiliary nature, giving traders the opportunity to build up their own experience and their own views on trading systems and trading.

Security (Protection for Investors)

Information

XM Broker is licensed by four leading global regulators: ASIC (Australia), FSC (Belize), CySEC (Cyprus), DFSA (UAE). The CySEC license means that the broker operates in the European legal field regulated by the MiFID directive I and II. All customer accounts are separated from brokerage accounts for operating activities and are in the European banks.

👍 Advantages

  • There are segregated accounts
  • Protection from negative balance is provided
  • There is a technology of Personal accounts and account protection from unauthorized access

👎 Disadvantages

  • Submission of claims to the regulator for small amounts does not make sense due to subsequent financial and time costs

Withdrawal Options and Fees

  • Payment methods include Visa and MasterCard bank cards, Skrill, Neteller, and International Wire Transfer. Available methods may vary. Current options can be found in a corresponding section of the user account.

  • The time for processing a request is 24 hours, withdrawal time is in accordance with the technical capabilities of payment systems (up to 5 business days). The number of requests is unlimited. The withdrawal currency corresponds to the deposit currency; in case of a discrepancy, the broker automatically converts it at the average exchange rate.

  • There are no commissions for withdrawing and replenishing funds. Exception: commissions charged by banks for replenishment / withdrawal of amounts over 200 US dollars or equivalent.

Customer Support Service

Information

Customer service is available to each user around the clock 5 days a week (except holidays).

👍 Advantages

  • There is an online chat and telephone support
  • More than 30 languages

👎 Disadvantages

  • Does not work on days off

Communication with customer service:

  • Social media and instant messengers;

  • e-mail (look for the e-mail address according to your country at the broker’s site);

  • telephone.

Before contacting customer service, look in the Questions and Answers section - maybe the information you are interested in is already there.

Contacts

Foundation date
Registration address 12 Richard & Verengaria Street, Araouzos Castle Court, 3rd Floor, 3042 Limassol, Cyprus.
Regulation
Official site
Contacts
Your capital is at risk. 
77.74% of retail investor accounts lose money when trading CFDs with this provider.

Review of the Personal Cabinet of XM Broker

You can start working with XM Broker by opening a real or demo account, for which you need to click one of the buttons on the broker's main page. The initial deposit amount of the demo account is 100,000 US dollars, but after its opening, you get access only to the platform. To gain access to your Personal Account, registration of a real account is required.

1

Fill out the registration form: Name and surname, country/city, phone, email. Be sure to indicate the platform and type of account. Data is entered in Latin letters.

2

The account number, which is your login, will be sent to the indicated email address. In the future, you will need to download the platform from the broker's website and tie this account to it. Having received the data, we enter the Personal Account. Please note that registration takes 10 minutes and provides only the opportunity to get acquainted with the functionality of the Personal Account. For further registration and subsequent trading, you need to go through verification.

The following options are available in the Personal Account:

3
1. Replenishment and withdrawal of money.
2. Correction of personal account data. In the Account menu you can change the leverage, view the history of transactions (including monitoring data on positions that are still open), view the history of replenishment, transactions.

There are also many other useful functions and features:

  • Changing the password and going through two-step authentication.

  • Request for using a VPS server (available only after verification).

  • Access to trading signals, customer service, to the Invite a friend affiliate program.

XM Group - How to open, deposit and verify a trading account | Firsthand experience of Traders Union

XM Group tested by Rinat Gismatullin

Further reading:

Disclaimer:

Your capital is at risk.  77.74% of retail investor accounts lose money when trading CFDs with this provider.  CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

User Reviews of XM Group i

Register on the website and sign in to submit a review about your experience of working with a broker. Everyone is welcome to post a review.

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papay

As a professional trader, I decided upon XM. I am satisfied with good service, low spreads and quick response of the customer service to any inquiries. In addition, a large selection of working tools gives good chances for a further expansion of activities, and, accordingly, an increase in income! This is why I continue my cooperation with XM broker.

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JACOB

XM Broker was recommended to me by a friend who had been working with it for 1 year and was very pleased with the spreads. As a broker, XM was to my liking because of the good service, which cannot be said about many other brokers. And while I'm getting used to this new business for me, working with XM is convenient and quite simple. So I’m quite pleased with the collaboration with XM.

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Apple

I started trading about a year ago with a different broker and due to lack of experience, I did not succeed. After a break, I decided to try again. Following my friend’s advice, I switched to XM Broker broker. It is much easier to use and is more convenient to trade here. This time I trade more confidently. There is already a good profit. I hope that I can double-up my money. The exchange market is a great way to invest. However, a crucial role is played by the choice of a broker. I am happy that I tried again and that XM Broker Has already proven itself as a great broker.

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Harekjen

I came to the XM Group broker after several years of searching for a decent service for forex trading. And I'm very happy when I finally found it. There are good conditions here, quotas and rebate triples me. The spread is low, the entry threshold too. I plan to continue trading with XM Group. I withdraw to a bank card, I receive money very quickly.

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Internet_Trucos_Sn

I rate the XM Group broker positively. As with everything, it has its pros and cons. The trading terminal at XM Group works well, the order execution speed is sufficient. However, there are also slippages. Especially on a strong market movement. But the broker XM Group suits me, I will continue to trade with him.

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GunockBAGE

I would like to compliment XM Broker for excellent service and good technical support. There were no problems with withdrawal of funds and trading operations, and if there were questions, the support was always ready to help. The interface is user-friendly and intuitive, which simplifies trading. A large selection of trading instruments and competitive spreads are also a big plus. In general, I am very satisfied with the work with XM Broker.

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Agustinus

XMGroup can safely be considered a top broker. This applies to both trading and non-trading risks. According to the conditions, of course, it is not worthy of first place in the ranking. There is nothing of what beginners usually like - huge leverage, bonuses, etc. But this broker is just right for professional traders. I recommend XMGroup.

All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.
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FAQs

Can XM be trusted?

Yes. The broker was established in 2009, and there have been next to none complaints against it. The company is ranked in the Top 10 of most best broker ratings. The regulators include CySEC (Cyprus), FSC (Belize), DFSA (UAE), ASIC (Australia).

How much is XM commission fee?

Depending on the asset type, account and market situation, the spread is from 0.6 pips. In monetary terms, the average spread on the EUR/USD pair is $6-10 per one standard lot.

How long does XM withdrawal take?

Withdrawal requests are processed within 24 hours. The withdrawal time depends on the payment system and can be up to five days.

Is XM good for beginners?

Yes. The minimum deposit is only $5 with leverage up to 1:1000. This allows traders for opening positions within their risk management plan. There are also cent accounts, where novice traders can gain experience and test strategies in real market conditions.

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