Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- variety of cryptocurrencies, including pairs with the Australian dollar;
- large trading volumes, high liquidity;
- convenient trading terminal like TradingView in the browser;
- new cryptocurrencies regularly appear on the site;
- two investment programs (staking and super funds);
- Transparent work, there is tax reporting;
- high-security level of a multicurrency account.
- only the Australian dollar represented as fiat;
- there is no full-fledged training;
- technical support does not have a call center.
BTC Markets is a cryptocurrency exchange and trading platform with advanced blockchain investment options. Bitcoin, Litecoin, Ethereum, XRP, and other cryptocurrencies are traded on this platform, and the pool of assets available is constantly expanding. Only the Australian dollar is represented by the fiat funds. The cryptocurrency exchange offers two solutions for passive earnings such as auto staking with cryptocurrency rewards and self-managed digital assets superfunds. Attentive users can be rewarded with the Bug Bounty vulnerability detection program. The exchange operates transparently and provides tax reporting. There is no referral program. Basic training is available for novice traders.
TU Expert Verdict
BTC Markets demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Crypto Exchanges Traders Prefer
BTC Markets User Reviews
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5-star
12%
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4-star
18%
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3-star
41%
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2-star
24%
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1-star
6%
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BTC Markets Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.5.2 /10BTC Markets received a 5.2/10 score for its trading fees. While BTC Markets is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.
- No deposit fee
- Spot fee above industry average
What are BTC Markets trading fees?
We analyzed BTC Markets’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
BTC Markets trading fees vs competitors
BTC Markets Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.22 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.22 0.22 0.2 0.194 What are BTC Markets deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.0003 BTC 0.005 ETH Does BTC Markets offer P2P trading?
No, BTC Markets does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology9.8 /10BTC Markets has earned a rating of 9.8/10, demonstrating strong security and regulatory compliance. This score suggests that the exchange is generally reliable and offers a solid level of protection for users.
- No successful hacks history
- Tier-1 regulation
- Cold wallet storage
- Government-regulated
- 2FA
- No investor protection fund
- Not U.S regulated
- No facial recognition
We also compared BTC Markets against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
BTC Markets Security Factors BTC Markets OKX Coinbase Tier-1 regulation YesNoYesGovernment-regulated YesYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. NoYesYes2FA YesYesYesFacial recognition NoYesNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoNoYesIs BTC Markets a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
BTC Markets is regulated by a Tier-1 financial authority (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or another jurisdictions with strict financial oversight). This ensures strong investor protection, compliance with stringent operational standards, and enhanced security for users trading on the platform.
Is verification (KYC) mandatory at BTC Markets?
Yes, KYC verification is mandatory at BTC Markets. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is BTC Markets available in the USA?
BTC Markets is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: OKX, Coinbase, Crypto.com .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.5.5 /10BTC Markets received a 5.5/10 rating for its deposit and withdrawal services. While BTC Markets covers basic payment options, the platform lacks some widely used methods that could improve user flexibility.
- Many cryptocurrencies for deposits and withdrawals
- Bank transfers for deposits and withdrawals
- No deposit fees
- Bank cards accepted for instant deposits
- No P2P transfer option
- Withdrawal fee applies
- No Google Pay option
Deposit and withdrawal options
BTC Markets supports the following deposit and withdrawal options: Bank transfers, Bank card, Crypto.
BTC Markets Deposit and withdrawal options vs competitors
BTC Markets OKX Coinbase Bank transfers YesNoYesBank card YesYesYesCrypto YesYesYesPayPal NoNoYesWhat is BTC Markets minimum deposit?
The minimum deposit at BTC Markets is 1 USD/USDT or 1 BTC. The minimum trade size is 1 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
BTC Markets minimum deposit vs competitors
BTC Markets OKX Coinbase Minimum deposit, USD or USDT 1 10 10 Minimum deposit, BTC 1 5 1 Minimum trade amount, USD/USDT 1 1 2 Does BTC Markets support fiat money?
BTC Markets supports fiat currency trading and account funding. The following fiat currencies are accepted: USD, AUD.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.1.5 /10BTC Markets received a score of 1.5/10 in this category, indicating a modest offering of assets and markets. While BTC Markets covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Fiat currencies supported
- Other supported products
- Only 34 supported coins
- No tokenized stocks or real-world assets
BTC Markets supported coins and markets vs competitors
We compared BTC Markets with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
BTC Markets OKX Coinbase Supported coins 34 600+ 400+ Futures/Perpetual contracts NoYesYesOptions NoYesNoNFTs NoYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoNoPre-IPO BTC Markets passive income options vs competitors
We also compared BTC Markets with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
BTC Markets OKX Coinbase Staking NoYesYesYield farming NoYesYesCopy trading NoYesNo -
Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.7.9 /10BTC Markets received a score of 7.9/10 for offering a solid set of tools. The apps are intuitive and reliable, though certain advanced features remain limited or could benefit from further development.
- Advanced charting with TradingView support
- Mobile indicators allowed
- Advanced tools and automation with API
- Android app score 4.2
- Advanced orders not available
- iOS App score 3.7
- No Face ID
Trading apps
BTC Markets provides web and mobile apps for both Android and iOS users, with an average rating of 3.7 on the App Store and 4.2 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the BTC Markets platform is for mobile use.
BTC Markets OKX Coinbase 2FA YesYesYesFace ID NoYesNoMob Indicators YesYesYesAlerts YesYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. YesYesYesTrading with bots NoYesNoAPI YesYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes BTC Markets offer a desktop app?
No, BTC Markets does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.
Does BTC Markets offer advanced charting with TradingView integration?
Yes, BTC Markets offers advanced charting through direct integration with TradingView. Users can access TradingView’s full suite of indicators, drawing tools, and multi-timeframe analysis directly on the platform.
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Customer Support
Score:We evaluated Customer Support at BTC Markets based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria5.8 /10BTC Markets offers a moderate level of customer support, covering basic communication channels and assistance options.
In TU testing, the exchange showed mixed results in support accessibility and responsiveness. Certain limitations in contact options, availability, or support resources may make it less convenient for users requiring immediate assistance.
- 24/7 customer support available
- Comprehensive help center available
- Support ticket system available
- Phone support unavailable
- Live chat support unavailable
BTC Markets Support Channels vs Competitors
BTC Markets OKX Coinbase Live Chat NoNoYesEmail Support YesNoNoPhone Support NoNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support NoNoYesContacts Foundation date 2013 Registration address 70/278 Church St, Richmond VIC 3121, Australia Official site https://www.btcmarkets.net/
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FAQs
What do user reviews and feedback say about BTC Markets overall?
BTC Markets has a user satisfaction score of 6.1/10 based on 17 reviews, indicating a mixed overall impression. According to user reviews, ratings are spread across the scale, with 12% giving 5 stars, 18% 4 stars, 41% 3 stars, 24% 2 stars, and 6% 1 star.
What markets and tradable assets are available on BTC Markets?
BTC Markets offers a limited selection of trading assets compared to the market average and has a safety score of 1.5/10 for this category. The platform supports crypto trading and fiat funding options, but does not provide options trading or prediction markets, and copy trading is not available.
How does BTC Markets compare in terms of supported markets and asset variety?
BTC Markets supports cryptocurrency trading but does not offer options, which narrows the range of available instruments. The review notes that its overall selection of trading assets is limited relative to the broader market, and the exact number of supported assets is not specified in the section.
What investment options does BTC Markets provide for less active traders?
The review states that BTC Markets does not offer copy trading as an investment option. Other types of passive or less active investment products are not described in this section, so additional details on alternatives are not specified in the review.
What kind of customer support experience do BTC Markets users report in their comments?
Customer support at BTC Markets is described as available but with response speed and service quality that can vary. During testing, response times were moderate and the quality of communication depended on the complexity of the request, so the support is characterized as basic rather than standout.
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