- FCA
Best alternatives for CIX Markets
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Summary of CIX Markets Trading Company
CIX Markets ceased operations due to the bankruptcy of its parent company, City Credit Capital (UK). City Credit Capital (UK) transferred cash from professional investors to its Malaysian counterparty, CCC (Labun) Limited, for £7.7 million. Subsequently, CCC (Labun) Limited filed for bankruptcy and was liquidated. CCC Labun's loan debt to City Credit Capital (UK) parent company was another £3.1 million. City Credit Capital (UK) and its sub-brands owe more than £10m to professional investors. As a result of bankruptcy, the company cannot repay its debts to professional investors. Due to contract breaches, the broker's investors suffered losses totaling over £10 million. The safety of the invested funds is at risk. Brands managed by City Credit Capital (UK) Limited - CIX Markets, Markets Trader.
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Trading Conditions for CIX Markets Users
| 💻 Trading platform: | CIX Trader, Meta Trader 4, Mobile Platforms |
|---|---|
| 📊 Accounts: | Real, Demo |
| 💰 Account currency: | USD, EUR, GBP |
| 💵 Replenishment / Withdrawal: | Debit & Credit cards, Neteller, Skrill and Bank Wire. |
| 🚀 Minimum deposit: | 500 EUR |
| ⚖️ Leverage: | 1:30 |
| 💼 PAMM-accounts: | No |
| 📈️ Min Order: | 0.1 |
| 💱 Spread: | from 1 p |
| 🔧 Instruments: | Forex, CFDs |
| 💹 Margin Call / Stop Out: | 50/25% |
| 🏛 Liquidity provider: | No |
| 📱 Mobile trading: | Mobile Platforms |
| ➕ Affiliate program: | No |
| 📋 Orders execution: | Market execution |
| ⭐ Trading features: | No |
| 🎁 Contests and bonuses: | No |
Contacts
| Registration address | 12th Floor, 110 Bishopsgate, London EC2N 4AY. |
| Regulation |
FCA Licence number: 232015 |
| Official site | cixmarkets.com |
| Contacts |
Email:
customerservice@cixmarkets.com,
Phone: +44 (0)20 7614 4668, +44 (0)20 7614 4688 |
We constantly monitor the Internet for the emergence of new fraudulent schemes to deceive traders. We have been collecting data about scam brokers for more than 10 years and we think we know every dishonest company in the market. Below we have collected for you the information about the scammers from the List of SCAM Brokers.
Articles that may help you
FAQs
Why has CIX Markets been placed on the Forex Broker Blacklist?
Possible reasons:
• multiple complaints have been filed against CIX Markets by traders claiming the broker failed to fulfil its obligations, including process withdrawals;
• the website of CIX Markets is down, not updated or operates with clear errors and some features are not available;
• CIX Markets has been blacklisted by the regulatory authority, and a warning has been published on the regulator’s website.
What should I do if CIX Markets got blacklisted and I still have money in my account?
Don’t panic right away. First, try to find out the reason why CIX Markets got blacklisted. The situation may be temporary. Contact Traders Union client service for details. If the situation is critical, try to withdraw money. The best way to do it in parts, so that the broker does not suspect that you want to withdraw your entire balance and close the account.
What should I do if I cannot withdraw my money from CIX Markets?
If your broker refuses to process withdrawals under various pretexts, your algorithm of actions is as follows:
• Get a clear response from the broker’s Support Service with reference to the clauses of the Terms of Use (User Agreement). Save your correspondence and download the transaction history from your account.
• With a full package of documents, appeal to the following organizations: the broker’s regulator or corresponding law enforcement agencies. If you make your deposit with a bank transfer, try to initiate a chargeback request.
• Share your situation on traders’ forums, add the broker to blacklists of various websites, as it will help others avoid the mistake.
Is there any chance to recover my money if CIX Markets is a scam?
On rare occasions, yes, for example, if the broker was a member of a compensation fund, or upon a court’s ruling.
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