eXcentral Review 2024
Minimum
deposit:
  • $250

Trading platform:

  • MT4
  • eXcentral Trader
Regulation:
  • CySec
Bonus for deposit:
  • 0%

eXcentral Review 2024

Updated:
Updated: October 06, 2023

4.76

/

10

TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum
deposit:
  • $250

Trading platform:

  • MT4
  • eXcentral Trader
Regulation:
  • CySec
Bonus for deposit:
  • 0%

Note!

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Summary of eXcentral Trading Company

eXcentral is a broker with higher-than-average risk and the TU Overall Score of 4.76 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by eXcentral clients on our website, Traders Union expert Anton Kharitonov recommends users to consider a more reliable broker with better conditions, as, according to reviews, many clients of this broker are not satisfied with the company’s work. eXcentral ranks 140 among 413 companies featured in the TU Ranking, which is based on the evaluation of 100+ criteria and a test on how to open an account.

The eXcentral broker targets traders within the European Union.

One of the leading CFD and Forex brokers is eXcentral. It has been operating since 2011. The broker provides access to six classes of trading instruments, including currency pairs and contracts for difference (CFDs) on stocks, stock indices, commodities, futures, and cryptocurrencies. The eXcentral broker is registered in Cyprus and operates under the licenses of the Cyprus Securities and Exchange Commission (CySec, 226/14).

💰 Account currency: USD, EUR, GBP
🚀 Minimum deposit: from 250 USD
⚖️ Leverage: up to 1:30
💱 Spread: from 2.5 pips (Classic, Silver); from 1.5 pips (Gold); and from 0.9 pips (VIP)
🔧 Instruments: Currency pairs (47), CFD on stocks (88), indices (12), commodities (19), futures (4), cryptocurrencies (7)
💹 Margin Call / Stop Out: 100% / 50%

👍 Advantages of trading with eXcentral:

  • 170+ trading instruments.
  • Spreads from 0.9 pips.
  • Withdrawal fee of 0% for verified users.
  • Access to Trading Central.
  • Minimum deposit starts at USD 250.

👎 Disadvantages of eXcentral:

  • There are no tools for passive investments.
  • The bank transfer withdrawal requests process period can take up to 10 business days.
  • Support works only 24/5.

Evaluation of the most influential parameters of eXcentral

User Satisfaction Customer Satisfaction Score (CSAT) is a unique metric of Traders Union based on the analysis of user reviews posted on pages of each broker profile by the visitors of our website from all around the world. We have been collecting these broker reviews for over 13 years, and therefore, we know and understand the level of customer satisfaction with a specific brokerage company better than anyone else.

4.29

/10

Regulation and safety The score for this parameter is based on the licenses a company holds. The higher the level of the license, the higher the score. Obtaining licenses in other jurisdictions also improves a broker’s score. We divide all licenses into three levels:

Level 1 jurisdictions (high level of trust): CFTC – USA, FINMA – Switzerland, FCA — UK, ASIC – Australia, CBI – Ireland, JFSA — Japan, MAS – Singapore, FMA — New Zealand, IIROC – Canada, SFC – Hong Kong.

Level 2 jurisdictions (medium level of trust): CySEC – Cyprus, FSCA – South Africa, CBRC – China, SEBI – India, ISA – Israel, SECT – Thailand, DFSA – United Arab Emirates

Level 3 jurisdictions (low level of trust): FSC – Belize, FSC – British Virgin Islands, FSC – Mauritius, VFSC – Vanuatu, SCB – The Bahamas, BMA – Bermuda, CIMA – Cayman Islands

7.55

/10

Commissions and fees This parameter comprises a comprehensive analysis of all commissions and fees charged by a brokerage company, including trading and deposit/withdrawal fees. Also specific fees, for example the inactivity fee, are taken into account in the final score for the fees. Users can find detailed fees charged by a company in the broker’s profile.

4.71

/10

Trading instruments For this parameter, we evaluate the number of trading assets a broker offers access to in each group of financial instruments. We analyze the quotes a broker offers on Forex pairs, metals, indices, commodities, stocks, and cryptocurrencies. This parameter also includes evaluation of broker’s investment programs, for example access to copy trading, which we regard as an additional type of a trading instrument.

8.02

/10

Brand popularity Traders Union experts are confident that brand awareness mostly fully reflects the real state of affairs in a company – the more popular the broker, the more people trust it. The score for this indicator is based on the data analysis of such services as Ahrefs and SemRush, which show how often a company’s brand is searched on Google. In addition, indicators of the SimilarWeb service, which show the approximate number of visitors of the broker’s website, are also taken into consideration. We also review disclosed official reports of brokers, which allow for evaluating their client base.

2.49

/10

Customer support The score of this parameter is based on the number of available communication channels of a company’s support service. The quicker and easier it is to contact the broker’s support, the higher the score. We check every available support channel, test the speed of processing of requests and completeness of provided information through several interactions.

5.79

/10

Education This parameter provides an evaluation of a company’s capacity to work with beginners. Only quality training and provision of full and unbiased information can help novice traders and investors minimize the risks of losing money, even when working with top-ranked companies. Brokers with useful educational and informational tools, including webinars, tutorials, podcasts and articles, receive higher scores.

6.63

/10

Geographic Distribution of eXcentral Traders

Popularity in

11.42%
MX
Mexico
8.92%
AZ
Azerbaijan
7.54%
BR
Brazil
5.78%
AE
United Arab Emirates
5.56%
UA
Ukraine
4.55%
RU
Russian Federation
1%
GB
United Kingdom
48.23%
Others
Others

Video Review of eXcentral i

User Satisfaction i

20 comments
Total score:
5.6 /10

Share your experience

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AtimothoTeex
1 year ago

A month ago I ordered a withdrawal of 3000 bucks from eXcentral. So far, nothing has come. They constantly say that they will transfer the money tomorrow or one of these days, but nothing happens. I advise you not to deal with this company.

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RichardCah
1 year ago

Guys, thanks for the feedback! I wanted to open an account with them, but now after reading reviews about eXcentral I changed my mind. Thanks again!

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AntcrormErese
1 year ago

I do not recommend contacting this broker - eXcentral. When closing the account, they pulled with the withdrawal of funds. After the deadline had passed, they offered to wait another 10 days. eXcentral are scammers. I never saw the money!

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Stevenmom
2 years ago

I deposited money into my eXcentral account without verification. I thought that the conclusion would do without it, but there it was. When making an application, the broker offered me to either provide documents or pay a commission of $10. I chose the second option. However, on the second withdrawal, this option did not work - eXcentral simply canceled my application within a few hours. In general, all the same it was necessary to pass verification. As for commissions, the spreads when trading major pairs are at least 2.5 pips. But if you increase the deposit, they decrease. For transactions, you can use MetaTrader 4 or eXcentral's proprietary Trader. Available analytics from Trading Central, paid and free training.

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Yasmeen42
2 years ago

When I first opened an account with eXcentral, I tried to trade from their proprietary platform. I have this habit: if a broker offers its own terminal, you need to test it. How many times have I have been burned already, but all the same, interest wins. As a result, I still return to MetaTrader. It was the same with eXcentral Trader. He poked, pissed, and then spat and switched to MT4. The trading conditions themselves (leverage, swaps, and spreads) suited me. Two licenses also speak in favor of eXcentral, so I'll stick with it for now.

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SOUKSANH
2 years ago

I've been testing eXcentral for about two months. I traded from the demo for about a week and then opened a Classic account. Spreads on GBP/USD are from 2.8 pips. Many brokers have lower trading fees, but not all of them are fair. I already ran into scammers who, under all sorts of pretexts, did not allow me to withdraw my money or even blocked my account, since I allegedly violated some “imaginary” rule of the offer. Therefore, I no longer trade with unregulated brokers. Better to have higher spreads and service fees than say goodbye to the entire deposit.

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ASHRAF
2 years ago

I traded with eXcentral in parallel with several other brokers for 3-4 months, but in the flurry, somehow eXcentral got lost. It seems like a good broker. It has average swaps and spreads, many assets, and several withdrawal methods. It even has two licenses, and the execution speed is excellent. But there are little disadvantages when compared to its competition. For example, imposes a $10 monthly service fee, and although that is not much, it somehow spoils my impression of eXcentral because other companies earn only on trading commissions.

Expert Review of eXcentral

The eXcentral broker offers services to clients from more than 60 countries, but the key audience of the company is traders from the European Union. The platform does everything possible to make operations in the financial markets as comfortable as possible. The eXcentral broker positions itself as an innovative broker. Automated trading is available here as well. It is especially worth highlighting the Bitcoin Up trading robot, which is ideal for traders who work with the world’s main cryptocurrencies.

The eXcentral’s policy on brokerage fees is not attractive. Minimum spreads of 0.9 pips are provided only for traders with VIP accounts. For traders with other types of trading accounts, the minimum spread ranges from 1.5 to 2.5 pips. They apply separate commissions to commodities which are charged per trade. Its size ranges from 0.1 to 0.14 USD, depending on the type of trading account.

The advantages of eXcentral include a low entry threshold and good training opportunities. To start trading with the company, you need to fund your account with at least 250 USD. Training is provided for all traders free of charge. Clients who enjoy a higher status can access additional content. The broker has negative balance protection, thanks to which traders are protected from troubles in the event of an unsuccessful transaction.

Anton Kharitonov

Anton Kharitonov

Financial expert and analyst at Traders Union

Dynamics of eXcentral’s popularity among
Traders Union’s traders, according to 2023 data

Logo TU
20,0%
Top 3
10,0%
Top 5
7,0%
Top 10
5,0%
Top 20
1,0%
Top 40
0,5%
Top 100
0,2%
Top 100+
0,05%
Jan.
Feb.
Mar.
Apr.
May.
Jun.
Jul.
Aug.
Sep.
Oct.
Nov.
Dec.

Investment Programs, Available Markets and Products of the Broker

The eXcentral broker is suitable for professional traders, but this company has nothing to offer investors. Users can only earn additional income through affiliate programs promoting the broker’s services.

Important!

If you are a large investor and plan on investments over $10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

eXcentral’s affiliate programs

  • Affiliate Program. The eXcentral affiliate program is focused on attracting new users such as CPA, CPL, Spread Share, and Revenue Share, etc.

The affiliate program from eXcentral provides remuneration depending on the selected affiliate program plan. You can get payments for registration, for depositing an account, as a commission paid by a partner for a transaction.

Trading Conditions for eXcentral Users

The eXcentral broker offers traders more than 170 trading tools. The company’s clients have access to the classic trading terminal - MetaTrader 4. Margin trading with leverage up to 1:30 is supported for all types of trading accounts. You can choose one of 4 account types. The minimum deposit is 250 USD, which makes the broker a suitable option for both experienced and novice traders. Clients can test the trading conditions of the broker on a free demo account.

$250

Minimum
deposit

1:30

Leverage

24/5

Support

💻 Trading platform: МТ4 (desktop, mobile, web), eXcentral Trader (web, mobile)
📊 Accounts: Demo, Classic, Silver, Gold, VIP
💰 Account currency: USD, EUR, GBP
💵 Replenishment / Withdrawal: Credit cards, bank transfer, Neteller, Skrill
🚀 Minimum deposit: from 250 USD
⚖️ Leverage: up to 1:30
💼 PAMM-accounts: No
📈️ Min Order: 0.01
💱 Spread: from 2.5 pips (Classic, Silver); from 1.5 pips (Gold); and from 0.9 pips (VIP)
🔧 Instruments: Currency pairs (47), CFD on stocks (88), indices (12), commodities (19), futures (4), cryptocurrencies (7)
💹 Margin Call / Stop Out: 100% / 50%
🏛 Liquidity provider: More than 20 major banks
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Orders execution: Instant execution, Market execution
⭐ Trading features: There is a fee for inactivity on the account
🎁 Contests and bonuses: Yes

Comparison of eXcentral with other Brokers

eXcentral RoboForex Pocket Option Exness TeleTrade FXGT.com
Trading
platform
eXcentral Trader, MT4 MT4, MT5, R MobileTrader, R StocksTrader, R WebTrader Pocket Option, MT5, MT4 Exness Trade App (mobile), Exness Terminal (web), MetaTrader5, MetaTrader4 MT4, MT5 MetaTrader4, MetaTrader5
Min deposit $250 $10 $5 $10 $1 $5
Leverage From 1:1
to 1:30
From 1:1
to 1:2000
From 1:1
to 1:1000
From 1:1
to 1:2000
From 1:1
to 1:10
From 1:1
to 1:1000
Trust management No No No No No No
Accrual of % on the balance No No No No No No
Spread From 2.5 points From 0 points From 1.2 point From 1 point From 0.8 points From 0.5 points
Level of margin call
/ stop out
100%  /  50% 60%  /  40% 30%  /  50% No  /  60% 70%  /  20% 50%  /  20%
Execution of orders Market Execution, Instant Execution Market Execution, Instant Execution Market Execution Market Execution, Instant Execution Market Execution, Instant Execution Market Execution
No deposit bonus No No No No No No
Cent accounts No Yes No No No No

Broker comparison table of trading instruments

eXcentral RoboForex Pocket Option Exness TeleTrade FXGT.com
Forex Yes Yes Yes Yes Yes Yes
Metalls Yes Yes Yes Yes Yes Yes
Crypto Yes No Yes Yes Yes Yes
CFD Yes Yes Yes Yes Yes Yes
Indexes Yes Yes Yes Yes Yes Yes
Stock Yes Yes Yes Yes Yes Yes
ETF No Yes No No Yes No
Options No No No No No No

eXcentral Commissions & Fees

Information
Traders Union’s specialists have analyzed the commissions policy of eXcentral. For trading currency pairs, CFDs on stocks, stock indices, and cryptocurrencies, the commission is charged in the form of a spread. It differs depending on the type of trading account. The minimum spread for the EUR/USD pair is provided for traders who have opened a VIP account. It is 0.9 pips. For clients working on a Classic or Silver account, the minimum spread is 2.5 pips. A fixed commission per trade is applied to trading commodities. Also, eXcentral has a commission for inactivity. It is 80 USD per month and is triggered after two months of no open transactions on the account.
Account type Spread (minimum value) Withdrawal commission
Classic from $25 No
Silver from $25 No
Gold from $15 No
VIP from $9 No

There are swaps (fee for moving a position to the next day).

The analysts of Traders Union also compared the size of the average trading commission of eXcentral, RoboForex, and FxPro. The results are presented in the below table.

Broker Average commission Level
eXcentral $18.5 High
RoboForex $1 Low
Pocket Option $8.5 Medium
Logo eXcentral
$18.5
$1
$8.5

Detailed Review of eXcentral

The eXcentral broker is keen to make trading as comfortable as possible for its clients. The company does not impose restrictions on the use of any trading strategies. Traders are offered two types of order execution - Instant execution and Market execution. The broker provides an opportunity to work with six classes of trading instruments. Clients have access to automated trading, as well as free analytics from the broker’s specialists. The company offers four types of accounts for retail traders, as well as a free demo account which is without time limits.

The eXcentral broker in numbers:

  • More than 10 years of experience in brokerage services.

  • Over 170 trading instruments.

  • 4 types of trading accounts for traders

The eXcentral broker is for active trading

The eXcentral platform does not offer investment opportunities to its clients. However, there are many options for traders here. The company offers clients ECN (Electronic Communication Network) technology so that traders can work directly with eXcentral liquidity providers. To work using ECN technology, you need to open a VIP account. Currency pairs are available for trade as well as contracts for difference (CFDs) on stocks, stock indices, commodities, futures, and cryptocurrencies.

The company’s clients can work with the eXcentral trading terminal. There is also a classic MetaTrader 4 terminal. Platforms are available for all types of devices such as web, desktop, and mobile versions. The broker allows the use of trading advisors and you can execute trades with one click.

Useful services of eXcentral:

Bitcoin Up. A trading robot that eXcentral has been working with since 2015. The bot automatically trades Bitcoin CFDs on behalf of the account owner.

  • Trading Central. It is an analytical platform that allows you to conduct technical analysis and receive trading signals.

  • Economic calendar. This broker provides clients with information about important economic events that are taking place in the world.

  • Trading schedule for the holidays. The eXcentral brokerage publishes information about the peculiarities of trading sessions that take place during the holidays. The information is provided for the next seven days.

  • CFDs expiry dates. Traders who work with CFDs on futures can control expiration dates thanks to a special chart.

  • Blog. In the blog, eXcentral experts provide clients with free analytics and the experts publish weekly and daily market overviews, trading ideas, etc.

Advantages:

1

There are six asset classes available for trading.

2

To ensure the safety of client funds, the company stores them in segregated accounts.

3

There is negative balance protection.

4

Tight spreads (from 0.9 pips) on VIP accounts.

5

The broker provides free analytics and online instruments to improve the quality of trading.

All clients, regardless of the size of the deposit, have access to an economic calendar, data on the expiration of contracts, analytics from the broker’s specialist blog, etc. Other services are provided depending on the type of trading account selected.

How to Start Making Profits — Guide for Traders

The eXcentral firm offers its clients four types of retail trading accounts. They differ in the amount of commissions, as well as in the set of additional options that the trader receives. The maximum leverage on the platform is 1:30. The minimum deposit with the eXcentral broker is 250 USD.

Account types:

Account Type
Description
Classic
This type of trading account provides for a spread of 2.5 pips and a fixed commission while trading commodities from 0.14 USD. The broker also provides the holders of such accounts with free training, protection against a negative balance, and round-the-clock communication with support, 24/5.
Silver
Commission conditions for traders are similar to those of the Classic trading account type. In addition to the options provided for this type of account, the company’s clients also get access to educational webinars from eXcentral specialists.
Gold
The company’s clients can trade with a spread of 1.5 pips, with a fixed commission of 0.13 USD. Users are provided with analytics from Trading Central with the possibility to connect SMS services, a complete overview of the trading account every month, as well as the services of a personal analyst.
VIP
Traders are offered to trade with a spread of 0.9 pips, and a fixed commission is 0.10 USD. Clients receive all the benefits of the preceding trading account types plus a full weekly trading account overview and senior analyst services.

Demo accounts are available for all types of trading terminals.

For those who are interested in trading and who want to get the maximum range of additional trading options, eXcentral is a wise choice for a broker.

Bonuses Paid by the Broker

Currently eXcentral does not provide bonuses to its clients. Traders who have opened an account here have to use 100% of their personal funds while trading.

Investment Education Online

Information

The owners of eXcentral offer paid and free training. Free training is provided through training videos that are available on the company’s Youtube channel. Paid training includes training webinars and consultation with a personal analyst. The eXcentral training module does not contain educational articles, but it has industry manuals.

Information provided in the Trading Manuals section
Information not available on the eXcentral website
Description of trading strategies
Educational articles
Trading psychology
 
Instructions for working with trading terminals
 
Risk management methods
 

The broker does not have cent accounts, so the only way to consolidate the knowledge gained in practice will be training on a demo account.

Security (Protection for Investors)

Information

The eXcentral broker has two offices. The broker’s central office is located in Cyprus, the second office of the company is located in the Republic of South Africa.

The broker has two licenses to carry out financial activities. It provides services in Switzerland and the European Union on the basis of the Cyprus license. The document number is CySec No. 226/14. Also, eXcentral provides negative balance protection for clients, regardless of the type of trading account.

👍 Advantages

  • Client funds are segregated from eXcentral capital and are kept in segregated bank accounts
  • There is negative balance protection
  • In case of violations of the obligations prescribed in the offer by the broker, the client can file a complaint with the regulator

👎 Disadvantages

  • To open an account, you must provide detailed financial information
  • Without verification, account funding and withdrawal are available only for 7 days

Withdrawal Options and Fees

  • This broker processes a withdrawal request within 24 hours.

  • Money can be withdrawn to Visa or Mastercard (debit and credit), bank transfer, and by using the Neteller and Skrill electronic payment systems.

  • A bank transfer takes up to 10 business days. Money is received on EPS within a few minutes after the broker approves the withdrawal request.

  • The broker does not charge a commission for depositing or withdrawing funds for verified users. If the client has not passed the verification, a commission of 10 USD or equivalent will be charged when withdrawing funds. It is also possible that the commission will be written off by a bank or electronic payment system.

  • You can make a deposit or withdraw funds without verification within seven days. After this time, eXcentral reserves the right to cancel withdrawal requests for unverified clients.

Customer Support Service

Information

Support service operators are available 24 hours a day. Support is provided on weekdays.

👍 Advantages

  • In the online chat, you can ask a question without being a client of the company.
  • Support available in 22 languages

👎 Disadvantages

  • Available 24/5

This broker provides the following communication channels for existing clients and potential investors:

  • phone (the number can be found in Contact);

  • email;

  • online chat on the website via the personal account.

Not only a registered client but also a trader without an active account can ask a broker’s representative a question.

Contacts

Foundation date 2010
Registration address Agiou Athanasiou, 66 Toumazis Linopetra Building 4102, Limassol, Cyprus
Regulation
Official site
Contacts

Review of the Personal Cabinet of eXcentral

To start trading with eXcentral, you need to complete the registration procedure. A quick guide looks like this:

1

On the main screen, click on the Sign Up button. After that, a registration form will open.

Review of eXcentral - Registration
Review of eXcentral - Registration
Review of eXcentral - Registration
2

Next, fill out the registration form by providing detailed information about yourself, such as your name, surname, date of birth, residential address, financial information, etc.

Review of eXcentral - Registration form
Review of eXcentral - Registration form
3

Next, go through the verification procedure. To do this, you need to upload a scanned copy of your ID and confirmation of your registration address to the website.

Review of eXcentral - Verification
Review of eXcentral - Verification

Also in the personal account, the trader has access to:

  • Quotes for all assets and trading instruments available on the platform, up-to-date information on spreads, and eXcentral commissions.

  • Customized notifications. The broker allows you to set up notifications about opening and closing positions, price notification, stop out, expiration of notifications, etc. The eXcentral broker allows messaging by SMS or email.

  • Market news. The broker’s clients can receive the latest market news, as well as daily and weekly reviews on trading instruments from various markets.

  • Trading Central. In the account, traders have access to the Trading Central platform. Using that platform they can conduct technical analysis, set up trading signals, receive notifications, etc.

All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.
eXcentral Review eXcentral Review

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FAQs

Do reviews by traders influence the eXcentral rating?

Any review can raise or lower the rating of any broker in the general list of brokers. To read reviews about eXcentral you need to go to the broker's profile.

How to leave a review about eXcentral on the Traders Union website?

To leave a review about eXcentral, register on the Traders Union website or you can also leave a review through Facebook.

Is it possible to leave a comment about eXcentral on a non-Traders Union client?

Anyone can leave feedback about eXcentral on multiple participating clients; however, Traders Union clients also receive additional payments later for working with any broker listed at the Forex market.

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