Forex4You Customer Service Review
Forex4You customer support is ready to provide any assistance 24 hours a day, 7 days a week. You can contact their dedicated multi-lingual customer service teams via live chat, email, or telephone.
Forex4You is an easy-to-use platform that provides a range of trading options, flexibility, and convenience. One of the features that this broker incorporates to guarantee that both new and current clients have the greatest experience is the Forex4You Customer Service channel. This feature makes it simple for traders to find solutions to problems they run into when using the platform to make investments.
If you want to learn more about Forex4You support services, this post is for you. TU experts have reviewed this broker's customer service. Read on to learn about the Forex4You Customer Service communications and the pros and cons of the support service.
Forex4You official website
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Does Forex4You support work on weekends and holidays?
Since Forex4You support is available 24/7, you can contact their dedicated multi-lingual customer service teams via live chat, email, or telephone.
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Can you trust Forex4You support?
Yes. Forex4You integrates more friendly contact tools and hires only professional trading experts to provide traders with the assistance they need whenever they reach out to customer service. Reviews from customers are positive, which means this broker's services can be trusted. Again, this reputable broker is regulated by the FSC in the British Virgin Islands (BVI), a government agency that oversees all BVI businesses involved in the financial markets.
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How to contact Forex4You support?
You can contact Forex4You customer service through live chat, email, or phone or submit a ticket in the trader room. If you contact Forex4You customer support via phone or live chat, you can get the team's attention more quickly.
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Does Forex4You support respond quickly?
Does Forex4You support respond quickly? Yes. Forex4You customer service offers faster responses via the live chat and phone channels. Reviews from customers prove this to be true.
What are the channels for communication with Forex4You support?
Forex4You's customer service is primarily set up to aid clients with difficulties associated with trading account setup, deposits, withdrawals, technical issues, and more. While the customer service team comprises a group of professionals, these experts' services are accessible via different online communication channels. These communication channels are adaptable and offer quicker responses. To guarantee that customers receive an optimal experience, customer service via some of these channels is available 24/7.
Forex4You's customer service channels are open to beginner investors and experienced traders. Below are the channels for communication with Forex4You customer service.
1. Live Chat
Utilizing Forex4You's live chat feature proves to be the quickest and most flexible means of contacting their support team. Customers appreciate the convenience of live chat, as it allows them to get assistance without waiting on the phone or sending emails. It's a quick, efficient, and cost-effective way to contact the Forex4You customer support solution compared to phone support, as agents can handle multiple chat sessions simultaneously.
The support team is willing to go above and beyond to provide answers to complex issues about a trader's trading account, and traders can get the help they require in just one minute.
2. Email
Another avenue to reach Forex4You's customer support is via email at info@forex4you.com. Response times can vary, with some users receiving prompt replies while others may experience a wait of up to 24 hours. When utilizing email, Forex4You ensures meticulous responses to inquiries, delivering clear and comprehensive solutions to customers.
3. Phone
Opting for the phone channel provides a more immediate and thorough way to reach Forex4You's support team. Depending on your preferred language, you can reach the Forex4You support team by calling one of the following numbers.
| Languages | Forex4You Phone support (numbers) | Active working days/hours |
|---|---|---|
|
English |
+44 330 027 1824 |
24/7 |
|
English (Nigeria) |
02017004340 |
Mon - Fri, 08:00-17:00 (local time) |
|
Hindi |
000-800-443-0039 |
Mon - Fri, 09:00 — 19:00 (local time) |
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Malay |
1 800 813 772 |
Mon - Fri, 10:00 — 19:00 (local time) |
|
Mandarin / Cantonese |
+44 207 193 9932 |
Mon - Fri, 10:00 — 19:00 (local time) |
|
Thai |
+66 02-0260692 |
Mon - Fri, 07:00 — 22:00 (local time) |
|
Laos |
+66600035594 |
Mon - Fri, 09:00 — 18:00 (local time) |
|
Indonesian |
+620078033212324 |
Mon - Fri, 09:00 – 18:00 (local time) |
|
Vietnamese |
028-73004102 / 12032673 |
Mon - Fri, 07:00 — 23:00 (local time) |
You can also select to make a free computer call whenever it is convenient by clicking on Site Call, which is situated on the right side of your screen, on the Contact Us page. All you need for a free call using Forex4You's web-based calling app is a microphone, speakers, and headphones.
4. Social Media
Forex4You uses social media sites as an extra means of customer support. Forex4You monitors the issues brought up on its social media accounts to quell criticism and ensure that clients' concerns are promptly addressed.
Pros and cons of Forex4You customer service
Forex4You customer service positions itself as a broker that caters to both inexperienced traders and seasoned industry experts, providing a variety of advantages, but there are a few disadvantages too. The following are the advantages and disadvantages of Forex4You customer service:
👍 Pros
• To serve a global clientele, Forex4You offers customer support in multiple languages.
• Forex4You customer support teams work 24/7 via live chat, email, or telephone.
• Forex4You's customer service channels are open to beginner investors and experienced traders. There are also options to make free calls.
👎 Cons
• The FxPro multilingual customer service team works 24/5 to provide you with a high standard of service, unlike other brokers whose services are available 24/7.
• Certain channels of communication are available only during specific hours, Monday through Friday.
• You may not always receive a fast response when you use the email channel.
Comparison of Forex4You Customer Service with offers from other brokers
To ensure you make the best decision when choosing Forex4You as your investment platform, it is best to always compare the broker's features with those of other top brokers. Given that the primary focus of this article is Forex4You's customer service, let us compare this broker support service to other top brokers like ICMarkets and XM.
| Forex4You | ICMarkets | XM | |
|---|---|---|---|
Availability of communication 24/7 (Yes/No) |
Yes |
Yes |
No |
Traders' reviews(positive/negative) |
Positive |
Positive |
Positive |
Quality of customer service (Good or Not) |
Good |
Good |
Good |
Live Chat |
Yes |
Yes |
Yes |
Telephone |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Social networks |
Yes |
Yes |
Yes |
Forex4You's customer service has received recognition for its promptness and helpfulness. They have also been praised for their ability to effectively mentor traders through challenges, which attests to their commitment to providing high-quality support for Forex4You's statement of confidence in their customer service. As a reputable broker, they incorporate cutting-edge customer service tools to ensure that both novice and experienced traders receive high-quality assistance. The addition of webinars and educational materials to the platform increases its value as a knowledge base and helps many traders greatly improve their trading tactics.
Team that worked on the article
Peter Emmanuel Chijioke is a professional personal finance, Forex, crypto, blockchain, NFT, and Web3 writer and a contributor to the Traders Union website. As a computer science graduate with a robust background in programming, machine learning, and blockchain technology, he possesses a comprehensive understanding of software, technologies, cryptocurrency, and Forex trading.
Having skills in blockchain technology and over 7 years of experience in crafting technical articles on trading, software, and personal finance, he brings a unique blend of theoretical knowledge and practical expertise to the table. His skill set encompasses a diverse range of personal finance technologies and industries, making him a valuable asset to any team or project focused on innovative solutions, personal finance, and investing technologies.
Dr. BJ Johnson is a PhD in English Language and an editor with over 15 years of experience. He earned his degree in English Language in the U.S and the UK. In 2020, Dr. Johnson joined the Traders Union team. Since then, he has created over 100 exclusive articles and edited over 300 articles of other authors.
Mirjan Hipolito is a journalist and news editor at Traders Union. She is an expert crypto writer with five years of experience in the financial markets. Her specialties are daily market news, price predictions, and Initial Coin Offerings (ICO).