Teletrade FAQs | Help for Traders and Tips

Teletrade Summary

Where is Teletrade based?

The principal office of the financial agent is based in St. Vincent and the Grenadines (Euro House, Richmond Hill Road, Kingstown, VC0100). In total, the intermediary has more than 200 branches worldwide.

Is Teletrade available worldwide?

The website footer states that TeleTrade accepts clients from all over the world, with the exception of the United States, Canada, Iran, the Democratic People's Republic of Korea, Yemen and countries on the FATF blacklist. This includes Iran, North Korea, and Myanmar.

How do I contact Teletrade customer support?

Teletrade support works in 24/5 mode. Traders can ask for help by phone (+442080895636), e-mail (support@teletrade.org), via a quick feedback form or via social media pages. The company also has a physical office in St. Vincent and the Grenadines (Euro House, Richmond Hill Road, Kingstown, VC0100, St. Vincent and the Grenadines).

What makes Teletrade different from other trading platforms?

Teletrade differs from other trading platforms first of all because of its favorable offers. The company offers a low minimum deposit of only $10, wide leverage up to 1:500, 24/7 multi-lingual support, protection against negative balances, access to popular MetaTrader 4 and MetaTrader 5 platforms for advanced analysis, the ability to copy trades of other traders, an extensive set of educational resources, low commissions and more than 200 financial products.

Is there a mobile trading app available?

Yes, you will be able to install the MT4 and MT5 terminals on any Android or iOS device. Download links can be found on the intermediary's website.

Does Teletrade offer any bonuses or promotions for users?

The intermediary offers several bonus options:

• Equity Boost. 100% bonus for opening a trading account and making your first deposit. The bonus is available with no time limi

• TeleTrade Accruals. 24% per annum as additional income for every $1,000 of your own funds. All you have to do is trade actively.

• VIP program. To get VIP status, you must fund your balance from 10,000 dollars. Users receive: support of a personal manager, exclusive weekly market reviews and personal trading signals, the opportunity to participate in closed seminars and webinars, reimbursement of commissions when depositing, accumulative bonus on deposits from 2 to 3%, cashback on trading account up to 15%, 20% compensation of negative swaps.

• Loyalty program. Teletrade awards bonus points for creating a personal account (10,000 points), for making deposits (25-50% of the deposit) and for making transactions (10% of the spread), which you can then exchange either for real money or for additional funds on your account.

Teletrade has also developed a profitable affiliate program. The broker offers several options of cooperation at once:

• MLM-Network with the possibility of earning up to 80% of the company's income (spread and commissions).

• CPA-Hybrid with an opportunity to receive up to 20 dollars for a verified client, up to 500 dollars for an active client and up to 10% of his spread and commissions.

In addition, Teletrade provides an opportunity to invest in Bitcoin with high yield potential and without any risks. To do this, you need to open an account, deposit an amount of $1,000 or more, and open a transaction in myAccout in the Promotions section by selecting the "Invest Start" option.

Regulation and Safety

Is Teletrade safe to use? What do traders think?

Teletrade positions itself as a reputable player in CFD trading, which has been operating for over 29 years and has offices in 26 countries. During this period, the broker has received a number of awards that confirm the honesty of its intentions. Teletrade has more than once become "The Most Reliable Forex Broker" and received statuettes for the best service, fast execution, etc. The activity of the project is under the supervision of regulators in St. Vincent and the Grenadines and Cyprus.

To top it all off, Teletrade provides robust security measures, including segregated accounts and negative balance protection. Teletrade also maintains transparency in its business practices, providing clients with complete and unambiguous information about its services, commissions and trading risks.

Reviews of Teletrade are predominantly positive, making it a good option for long-term cooperation.

Is Teletrade legit?

The internal agreements state that TELETRADE D.J LTD is registered in St. Vincent and the Grenadines and can be found in the local register of beneficiaries under the number 20599 IBC 2012. The company was also licensed by the Cyprus Securities and Exchange Commission (CySEC) in 2011. The certificate number is 158/11. The authorization document belongs to the company Top Market Solutions Ltd., previously operating under the name Teletrade-DJ International Consulting Ltd. The license is assigned to broker Earn, which before rebranding was called Teletrade Europe.

The project also has a wide network of physical offices. It has representative offices in Poland, Brazil, Ukraine, Kazakhstan and other countries.

Cyprus Securities and Exchange Commission

Account Types

Which account type is best on Teletrade?

When choosing an account type on Teletrade, it's best to first familiarize yourself with the features and benefits of each:

• ECN. An ECN account with extensive manual, algorithmic, mobile and social trading capabilities. Investors get access to interbank liquidity and the highest possible speed of order execution. Spreads start from 0.2 pips.

• NDD. The account was developed by Teletrade specifically for experienced traders. Depositors are promised no requotes, high-speed execution, spreads from 0.8 pips and leverage up to 1:500.

• CENT. A CENT account that allows you to make transactions with minimal risk. The entry threshold is only 10 US dollars. The tariff is suitable for both beginners and pros.

• Invest. Under this plan, users will be able to create a portfolio of stocks with maximum market capitalization and ETFs. Features: no additional fees and commissions, no leverage, a stop-out level of 10%, netting/risk hedging models.

It follows that novice traders should take a closer look at the CENT tariff, which will allow them to familiarize themselves with trading on a live account with minimal risks, while investors with more substantial trading experience may want to consider applying for an NDD account.

Does Teletrade have a demo?

Yes, Teletrade offers users to open a demo account with unlimited virtual deposits, providing them with more than 200 financial instruments, real-time quotes and full terminal functionality. Using a demo account will allow you to form your own trading strategy, psychologically prepare for real account operations and improve your skills.

The demo account validity period is 14 days and is automatically extended for the same period with each of your successful actions. Simply put, the demo account will be deleted only if you have not logged in for 14 consecutive days.

How do I close my Teletrade account?

To delete an account on Teletrade, you must go to your personal cabinet and contact a support representative who will advise you on further actions. You can contact support via a special form, describing your request in detail.

Trading Features

Does Teletrade offer leverage?

Yes, Teletrade offers its clients leverage to trade various financial instruments such as foreign currencies, commodities, indices and cryptocurrencies. The maximum leverage on Teletrade is 1:500. However, it is important to remember that leverage can increase losses, which requires careful risk management.

Does Teletrade offer any trading signals or analysis?

Teletrade provides users with various trading signals and analysis tools to help them make informed decisions. These include: an economic calendar, news feed, holiday calendar, interactive charts, interest rates (Swiss National Bank, ECB, Bank of England, Reserve Bank of New Zealand, etc.), real-time quotes, technical analysis and expert opinions. You can also receive signals from experienced TeleTrade analysts.

Can I use automated trading strategies on Teletrade?

Teletrade provides clients with access to the MetaTrader 4 platform, which provides the possibility of automated trading using trading robots or advisors.

Deposit, Withdrawal and Fees

Is there a minimum deposit required to use Teletrade?

Teletrade has a loyal policy. The company has set the minimum deposit size for a cent account at $10 and $100 for a standard (NDD) account.

How long does it take for withdrawals to process on Teletrade?

Waiting time depends on the selected payment method:

• Visa and MasterCard credit/debit cards - withdrawal takes 1-2 business days after the request is approved.

• Bank transfer - 2-3 working days.

• E-wallets - within 1-2 working days.

Is there a fee for withdrawing funds from Teletrade?

Teletrade does not charge withdrawal and deposit fees. There are also no account maintenance fees on the site. But it is important to remember about the commissions set by payment systems. Their size depends on the chosen payment method.

What are the fees for trading on Teletrade?

The amount of commission for trading operations depends on the type of account. For example, on an ECN account the trading commission is 0.008%, and on an NDD account it is 0.007%.

Does Teletrade pay?

Yes, Teletrade pays investors profits correctly, as it is a reliable and safe broker. To withdraw funds you can use e-wallets, credit and debit cards and bank transfers. Withdrawal time can take from 1 to 3 business days (depending on the payment method chosen). Commissions also vary. For example, Skrill charges a 1% fee and withdrawing from Visa and MasterCard debit/credit cards will cost you 2.35% + 1 Euro or 1.30 USD.

Getting Started

Does Teletrade pay?

To open an account on Teletrade:

• Go to the broker's website teletrade.org and select the "Personal area" button at the top of the page.

Teletrade website

• In the pop-up window, select the "Register" option to create a new account. Next, enter the requested information: name, e-mail and a password of at least 7 characters containing numbers and upper or lower case Latin letters.

Teletrade website

• Next, you will be asked to enter your account opening details: phone number, first and last name, date of birth, residential address, ID document number, etc.

Teletrade website

Teletrade website

• The last step is to check the box indicating that you have read and agreed to all internal documents, including the Privacy Policy, Risk Notice, etc.

Teletrade website

How to verify a Teletrade account?

Verification before trading is a prerequisite. You can accomplish it as follows:

• Select "Personal Data" in the upper right corner of the page.

Teletrade website

• Next, upload a color scan copy or photo of your passport and an image confirming the place of residence, as well as fill in profile data about yourself. As indicated in myAccout, verification may take up to 3 days.

Teletrade website

Programs and Investment tools

Does Teletrade offer educational resources for traders?

Teletrade provides clients with webinars, tutorials and video guides to improve their trading skills. In the Knowledge Base section, you will find articles answering frequently asked questions about Forex and CFDs. Among other things, the company offers investors personalized training in online and offline formats.

Does Teletrade offer a referral program?

Yes, Teletrade provides investors with a referral program. You can cooperate with the broker either through MLM-Network or CPA-Hybrid systems.

• If you choose MLM-Network, you will receive up to 80% of the company's income for the development of your own affiliate structure.

• In the CPA-Hybrid agency scheme, payments are divided into three parts: CPL (payments for verified clients - up to 20 dollars), CPA (commissions for client's activity - up to 500 dollars), and Rebate (payment of a portion of spread and commission - up to 10%).

How does Teletrade copy trading work?

Teletrade has developed the "Synchronized Trading" service, which allows users to copy trades of other traders. For an investor, this is an opportunity to earn passive income without spending time analyzing the market situation, and for a trader whose trades are copied, this is guaranteed additional income in the form of a commission. You can choose any trader from the rating, having previously familiarized yourself with the amount of commission he charges and his statistics (volatility of daily profitability, drawdown, loss, etc.).

To use the service, you must:

• register as an investor;

• choose a trader from the list;

• attach your account to his.

How to make money with Teletrade?

There are several options available on Teletrade to make a profit:

• Independent trading. Teletrade offers to trade major, minor and exotic currency pairs, as well as CFDs on stocks, indices, energy, metals and cryptocurrencies. The broker's website provides information about 3 real accounts and a demo account for testing strategies and the functionality of the platform. The size of the minimum deposit is 10 dollars, the size of leverage can be up to 1:500, spreads start from 0.2 pips. The broker promises fast order execution and the absence of requotes. MT4, MT5 platforms are available.

• Risk-free investments. The broker offers depositors the opportunity to invest in Bitcoin with zero risks. For this purpose, it has developed the Invest Start program. Under the terms of the program, all profits from transactions will go to its participants, and possible losses in case of a decrease in the price of cryptocurrency will be compensated by TeleTrade.

• Bonuses. In addition to a 100% bonus on the first deposit, the project offers users to earn 24% per annum on every 1,000 dollars of their own funds. Teletrade also has a special VIP program, where you get a 2-3% accumulative bonus on every deposit and a guaranteed cashback of up to 15%.

• Affiliate Program. You can either cooperate on MLM-Network with an opportunity to earn up to 80% of the company's income, or on CPA-Hybrid with an opportunity to receive between 20 and 500 dollars for each client attracted.

• Loyalty Program. Teletrade awards points for certain actions - silver points for balance deposits and gold points for closed positions. The amount of accrual in points is calculated as a percentage of the volume of the corresponding transaction at the rate of 1 USD = 100 points. Later you can exchange these points for additional account bonuses or real money.