Hoo Exchange (hoo.com) Review 2025

I successfully merged my account on hoo.us.com, and I finally got all my money back. Everything worked perfectly!

Profitable trades were canceled, and they claimed some sort of rules violation—though I didn’t break any rules! Hoo Exchange simply pocketed my $800 like it was nothing. I tried calling multiple times—zero response, no feedback whatsoever. When I urgently needed the money, I was blocked without any explanation. It’s a 100% scam!

It's been impossible to log into my account since early this morning — neither through the website nor the mobile app. My funds are stuck on the platform, and there's no information on when access will be restored. Support is ignoring the issue and just sends copy-paste responses about "temporary difficulties." Hoo Exchange is an absolute joke! I should’ve been alarmed when they stopped responding to support requests — they probably knew I’d be asking for my $2,000 back!

Hoo has good support for fiat currencies. In addition to USD and EUR, there are currencies such as KZT, UAH, PLN, and many others. You can withdraw cryptocurrency both to blockchain wallets and through the P2P service to bank cards. In general, there are enough services on Hoo. Disadvantages are the necessary verification, which may cause problems and very poor technical support.

I will tell you how I was deceived on the exchange hoo.com. Around November 2022, the exchange stopped working. There were no notifications from the exchange administration, I just had difficulty accessing my account on the platform. In my personal account, I received a message stating that until July 2023, it would be possible to withdraw money from hoo.com. But after submitting the application, there were no further actions. Five months later, I couldn't even log into my account. And now the hoo.com website doesn't work at all. There are over 10,000 USDT left on the exchange.

I don't know why I decided to try this Hoo exchange. They deducted money from my card, but nothing was credited to the exchange balance. Although I bought cryptocurrency using the details specified in my account. I contacted the Hoo exchange support several times for assistance, but they never refunded me either to the card or the balance.

The hoo.com exchange is engaged in deception. I have been unable to withdraw 8 ETH for more than two weeks. Initially, the exchange forced me to undergo KYC verification for the second time. Now they have informed me that due to a high volume of requests, my withdrawal request is in a queue. Typically, ETH withdrawals are processed on other platforms within a couple of hours. However, at the hoo.com exchange, it has been more than two weeks. I do not recommend partnering with this exchange.