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BitFlyer Review 2026

Logo BitFlyer
5.8 /10
Moderate risk
How we tested BitFlyer

Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.

Learn more about our methodology and editorial policies.

Pros & Cons

  • you can trade the most popular cryptocurrencies and two fiat currencies;
  • they have a simplified trading terminal for novice crypto traders;
  • they provide a terminal for pro-traders with advanced functionality;
  • profitable referral program with payments in US dollars;
  • high level of platform security and reliable protection of funds;
  • very low trading commissions (0.10% at the entry level);
  • free withdrawals through ACH and Fedwire systems;
  • their own blockchain solutions (for example, Bitcoin Audit).
  • no demo accounts or training programs;
  • communication with technical support only through tickets.

The BitFlyer broker is a multifunctional cryptocurrency trading platform. It trades Bitcoin, Ethereum, Ethereum Classic, Litecoin, and Bitcoin Cash. The fiat is represented by the US dollar and the Japanese yen. The platform offers two trading options: the simplified TradingView terminal and the company’s professional proprietary solution called the Lightning Exchange. Only the simplified trading terminal has a mobile version. The exchange does not offer investment solutions, and passive earning opportunities are represented only by a referral program. The company develops its own blockchain solutions for business. Protection against fraudsters is ensured by KYC verification, 80% of users’ funds are stored using the cold method.

TU Expert Verdict

Oleg Tkachenko
Oleg Tkachenko
Editor at Cryptocurrency & Blockchain Department

BitFlyer demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.

BitFlyer is a cryptocurrency exchange offering Bitcoin, Ethereum, Ethereum Classic, Litecoin, and Bitcoin Cash, alongside USD and JPY. Its platforms include a simplified terminal and the professional Lightning Exchange, with web access and mobile access to the simplified terminal. The exchange reports low spot and futures commissions, no deposit fee, mandatory KYC, and cold storage for 80% of client funds. BitFlyer is authorized in Luxembourg and described as regulated by a Tier-1 financial authority.

Notable drawbacks include a relatively narrow coin selection, no demo account or training program, no staking or P2P transfers, and support limited to tickets, without phone, email, or live chat. Its limited product range and support channels make BitFlyer more suitable for experienced spot traders focused on costs than for newcomers or users seeking broader markets and direct assistance.

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BitFlyer User Reviews

Score:
The administration of the website shall not be liable for the accuracy of the reviews and does not have the technical ability to check the reviews for accuracy, as well as establish whether the authors of the reviews are indeed the customers of a specific company.
7 /10
105 total
  • 5-star
    7%
  • 4-star
    43%
  • 3-star
    47%
  • 2-star
    0%
  • 1-star
    4%
error_solution
1 year ago

I mainly trade crypto-currencies on BitFlyer - the selection is good, with all the major coins in place. Two fiat currencies are also available, allowing you to work flexibly, especially if you plan to keep some of your balance in traditional currency. For day-to-day operations, this package is quite sufficient, but I'll tell you right now: if you're just starting out, it's going to be tough. There are no demo accounts or training materials. Everything is organized as if the user already knows what he's doing. Personally, I've had some experience, so there were no problems, but beginners will have to master on their own and with real money. So the platform is fully functional and reliable, but it's absolutely not about learning. If you're confident in your actions and don't need any guidance, you can give it a try.

Je négocie principalement des crypto-monnaies sur BitFlyer - la sélection est bonne, avec toutes les principales pièces en place. Deux monnaies fiduciaires sont également disponibles, ce qui vous permet de travailler de manière flexible, en particulier si vous envisagez de conserver une partie de votre solde en monnaie traditionnelle. Pour les opérations quotidiennes, cet ensemble est tout à fait suffisant.
Mais je vous le dis tout de suite : si vous débutez, ce sera difficile. Il n'y a ni compte de démonstration ni matériel de formation. Tout est organisé comme si l'utilisateur savait déjà ce qu'il fait. Personnellement, j'ai déjà eu de l'expérience, donc il n'y a pas eu de problèmes, mais les débutants devront maîtriser par eux-mêmes et avec de l'argent réel.
La plateforme est donc tout à fait fonctionnelle et fiable, mais il ne s'agit absolument pas d'apprendre. Si vous êtes confiant dans vos actions et que vous n'avez pas besoin de conseils, vous pouvez l'essayer.

featurelion
1 year ago

I recently started working with the bitflyer platform and the first thing I noticed was the simplified trading terminal. The interface is minimalist, everything is intuitive, without excessive load. It's exactly what you need to get started. This enabled me to get used to it quickly and make my first trades without stress. As far as technical support is concerned, there are a few nuances. Communication is only via tickets, which isn't always practical. Sometimes you want to ask a question in chat or speak directly to an operator, especially if the situation requires a quick response. Tickets are answered, but not instantly - you have to wait a while.

J'ai récemment commencé à travailler avec la plateforme bitflyer et la première chose que j'ai remarquée est le terminal de trading simplifié. L'interface est minimaliste, tout est intuitif, sans charge excessive. C'est exactement ce dont vous avez besoin pour commencer. Cela m'a permis de m'y habituer rapidement et d'effectuer mes premières transactions sans stress.
En ce qui concerne le support technique, il y a quelques nuances. La communication se fait uniquement par l'intermédiaire de tickets, ce qui n'est pas toujours pratique. Parfois, vous souhaitez poser une question dans le chat ou parler directement à un opérateur, surtout si la situation exige une réponse rapide. Les tickets reçoivent une réponse, mais pas instantanément - il faut attendre un peu.

AlexandrVon
2 years ago

Although BitFlyer is one of the most respected cryptocurrency exchanges in the world, its competitors have already surpassed it in many respects. Its trading volume record has fallen in recent years, even though the demand for cryptocurrencies has increased. In addition, BitFlyer has entered the North American market, but high net worth clients have not yet shown significant interest in trading on the platform. So far, most cryptocurrency trading has taken place in Japan. One drawback of BitFlyer is that users must exchange one cryptocurrency for another to make trades, which significantly reduces trader interest. For my part, I use BitFlyer mainly to store cryptocurrencies, and rarely do speculative trading.

Aunque BitFlyer es uno de los exchanges de criptomonedas más respetados del mundo, sus competidores ya lo han superado en muchos aspectos. Su récord de volumen de trading ha caído en los últimos años, a pesar de que la demanda de criptomonedas ha aumentado. Además, BitFlyer ha ingresado al mercado norteamericano, pero los clientes con alto patrimonio aún no han mostrado un interés significativo en operar en la plataforma. Hasta ahora, la mayor parte del trading de criptomonedas ha tenido lugar en Japón. Un inconveniente de BitFlyer es que los usuarios deben intercambiar una criptomoneda por otra para realizar operaciones, lo que reduce significativamente el interés de los traders. Por mi parte, utilizo BitFlyer principalmente para almacenar criptomonedas, y rara vez hago operaciones especulativas.

  • BitFlyer Commissions and Fees

    Score:
    This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.
    8.8 /10

    BitFlyer has earned a rating of 8.8/10 for its trading fees. This makes it a highly attractive choice for active traders seeking to reduce costs, as BitFlyer is a platform with minimal crypto trading costs.

    • Futures fees below industry average
    • Spot fee below industry average
    • No deposit fee
    • Withdrawal fee may be applied
    • P2P fee applied

    What are BitFlyer trading fees?

    We analyzed BitFlyer’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.

    BitFlyer trading fees vs competitors

    BitFlyer Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges
    Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0 0.22 0.1 0.15
    Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0 0.22 0.2 0.194
    Futures, maker fee(%) 0 0 0 0.024
    Futures, taker fee(%) 0 0 0.053

    What are BitFlyer deposit and withdrawal fees?

    Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0
    Withdrawal fee, % 0.0004 BTC 0.005 ETH

    Does BitFlyer offer P2P trading?

    No, BitFlyer does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.

  • Regulation and Safety

    Score:
    Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology
    9.8 /10

    BitFlyer has earned a rating of 9.8/10, demonstrating strong security and regulatory compliance. This score suggests that the exchange is generally reliable and offers a solid level of protection for users.

    • Cold wallet storage
    • Tier-1 regulation
    • 2FA
    • No successful hacks history
    • Government-regulated
    • Not U.S regulated
    • No investor protection fund
    • No facial recognition

    We also compared BitFlyer against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.

    BitFlyer Security Factors
    BitFlyer OKX Coinbase
    Tier-1 regulation
    Yes
    No
    Yes
    Government-regulated
    Yes
    Yes
    Yes
    Investor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform.
    No
    Yes
    Yes
    2FA
    Yes
    Yes
    Yes
    Facial recognition
    No
    Yes
    No
    Cold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks.
    Yes
    Yes
    Yes
    Successful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record.
    No
    No
    Yes

    Is BitFlyer a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.

    BitFlyer is regulated by a Tier-1 financial authority (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or another jurisdictions with strict financial oversight). This ensures strong investor protection, compliance with stringent operational standards, and enhanced security for users trading on the platform.

    BitFlyer is authorized or licensed in accordance with local regulations in the following regions: Luxembourg.

    Is verification (KYC) mandatory at BitFlyer?

    Yes, KYC verification is mandatory at BitFlyer. You will need to complete the verification process before you can open an account and access the platform's full range of services.

    Is BitFlyer available in the USA?

    Yes, BitFlyer is available in the USA. However, availability may vary by state due to local regulations. We recommend checking the official website or contacting support for up-to-date information specific to your location.

  • Deposit and Withdrawal

    Score:
    We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.
    5.5 /10

    BitFlyer received a 5.5/10 rating for its deposit and withdrawal services. While BitFlyer covers basic payment options, the platform lacks some widely used methods that could improve user flexibility.

    • Bank cards accepted for instant deposits
    • Bank transfers for deposits and withdrawals
    • Many cryptocurrencies for deposits and withdrawals
    • No deposit fees
    • No Google Pay option
    • No P2P transfer option
    • Withdrawal fee applies

    Deposit and withdrawal options

    BitFlyer supports the following deposit and withdrawal options: Bank transfers, Bank card, Crypto.

    BitFlyer Deposit and withdrawal options vs competitors

    BitFlyer OKX Coinbase
    Bank transfers
    Yes
    No
    Yes
    Bank card
    Yes
    Yes
    Yes
    Crypto
    Yes
    Yes
    Yes
    PayPal
    No
    No
    Yes

    What is BitFlyer minimum deposit?

    The minimum deposit at BitFlyer is 1 USD/USDT or 1 BTC. The minimum trade size is 1 USD/USDT, which also serves as the minimum amount required to start trading on the platform.

    BitFlyer minimum deposit vs competitors

    BitFlyer OKX Coinbase
    Minimum deposit, USD or USDT 1 10 10
    Minimum deposit, BTC 1 5 1
    Minimum trade amount, USD/USDT 1 1 2

    Does BitFlyer support fiat money?

    BitFlyer supports fiat currency trading and account funding. The following fiat currencies are accepted: USD.

  • Supported Coins & Markets

    Score:
    Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.
    2.5 /10

    BitFlyer received a score of 2.5/10 in this category, indicating a modest offering of assets and markets. While BitFlyer covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.

    • Crypto futures available
    • Fiat currencies supported
    • No TradFi perpetual futures trading
    • Crypto options not available

    BitFlyer supported coins and markets vs competitors

    We compared BitFlyer with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.

    BitFlyer OKX Coinbase
    Supported coins 600+ 400+
    Futures/Perpetual contracts
    Yes
    Yes
    Yes
    Options
    No
    Yes
    No
    NFTs
    No
    Yes
    Yes
    Tokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate.
    No
    Yes
    Yes
    TradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities.
    No
    Yes
    Yes
    Prediction Markets Markets where users trade contracts based on the outcomes of future events.
    No
    No
    No
    Other Assets
    No
    No
    		Pre-IPO

    BitFlyer passive income options vs competitors

    We also compared BitFlyer with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.

    BitFlyer OKX Coinbase
    Staking
    No
    Yes
    Yes
    Yield farming
    No
    Yes
    Yes
    Copy trading
    No
    Yes
    No

  • Trading Apps & Tools

    Score:
    This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.
    6.5 /10

    BitFlyer received a score of 6.5/10 for offering a solid set of tools. The apps are intuitive and reliable, though certain advanced features remain limited or could benefit from further development.

    • Positive user feedback on the iOS app
    • App data protection with 2FA
    • Android app score 4
    • Advanced tools and automation with API
    • No access to Copy Trading
    • No standalone desktop access
    • Advanced orders not available

    Trading apps

    BitFlyer provides web and mobile apps for both Android and iOS users, with an average rating of 4.2 on the App Store and 4 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the BitFlyer platform is for mobile use.

    BitFlyer OKX Coinbase
    2FA
    Yes
    Yes
    Yes
    Face ID
    No
    Yes
    No
    Mob Indicators
    Yes
    Yes
    Yes
    Alerts
    No
    Yes
    Yes
    Advanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform.
    Yes
    Yes
    Yes
    Trading with bots
    No
    Yes
    No
    API
    Yes
    Yes
    Yes
    Extra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system.
    No
    No
    No

    Does BitFlyer offer a desktop app?

    No, BitFlyer does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.

    Does BitFlyer offer advanced charting with TradingView integration?

    No, BitFlyer does not currently support TradingView integration. However, it provides its own built-in charting tools with basic indicators and timeframes.

  • Customer Support

    Score:
    We evaluated Customer Support at BitFlyer based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria
    5 /10

    BitFlyer offers a moderate level of customer support, covering basic communication channels and assistance options.

    In TU testing, the exchange showed mixed results in support accessibility and responsiveness. Certain limitations in contact options, availability, or support resources may make it less convenient for users requiring immediate assistance.

    • Comprehensive help center available
    • Support ticket system available
    • 24/7 customer support available
    • Email support unavailable
    • Phone support unavailable

    BitFlyer Support Channels vs Competitors

    BitFlyer OKX Coinbase
    Live Chat
    No
    No
    Yes
    Email Support
    No
    No
    No
    Phone Support
    No
    No
    No
    Ticket System
    Yes
    Yes
    Yes
    24/7 Support
    Yes
    Yes
    Yes
    Help Center / FAQ
    Yes
    Yes
    Yes
    Multilingual Support
    No
    No
    Yes
    Contacts
    Foundation date 2014
    Registration address Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6233
    Official site https://bitflyer.com/
    Contacts info.eu@bitflyer.com

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