Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Questrade Pros & Cons
- A wide range of instruments.
- The broker is regulated by the Canadian IIROC.
- Instruments for passive investments.
- Various professional trading platforms.
- Low fees for ETFs.
- Fast account opening, especially for Canadian citizens.
- Relatively high commissions for Forex traders.
- Restrictions for Non-Canadian Customers.
- Limited choice of payment systems.
TU Expert Verdict
Questrade demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
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Questrade User Reviews
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5-star
5%
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4-star
38%
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3-star
43%
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2-star
5%
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1-star
10%
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria7 /10The trading and non-trading commissions of Questrade have been analyzed and rated as having Medium fees, with a fees score of 7/10. Additionally, these commissions were compared with those of the top two competitors, ZForex and OANDA, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No inactivity fee
- No deposit fee
- No withdrawal fee
- Complex fee structure
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Is Questrade Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria9 /10Questrade has a safety score of 9/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- Track record over 27 years
- No negative balance protection
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Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.4 /10Questrade offers the following account options: Demo, Standard, ECN/Raw spread, Micro, Managed.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Forex account with Micro lots
- Demo account
- Low minimum deposit
- No VIP account option
- No Cent account
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology5.5 /10Questrade received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria7.5 /10Questrade offers a wider selection of trading assets than the market average, with over 20000 tradable assets available, including 110 currency pairs.
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Trading Account Opening
We successfully registered an account with Questrade in 30 minutes. The KYC verification was completed within 3 business days. The minimum deposit amount at Questrade is $1000.Score:We evaluated Trading Account Opening at Questrade by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.6 /10The onboarding procedure works as expected, although there is room for improvement in speed and simplicity.
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Trading platforms & tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn the assessment criteria4.8 /10Questrade received a score of 4.8/10, indicating a limited selection of trading platforms and tools. This reflects the absence of advanced platform options or a lack of additional features that could enhance the overall trading experience.
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Mobile Apps
Score:This section assesses the quality and functionality of the broker’s mobile trading apps. It takes into account app ratings, number of downloads, platform features such as two-factor authentication (2FA), mobile alerts, and technical indicators, ensuring traders can manage positions and monitor markets effectively from their smartphones. Learn the assessment criteria5.9 /10 -
Customer Support
Score:We evaluated Customer Support at Questrade by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria3.7 /10
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Questrade Video Guides
FAQs
How safe is Questrade in terms of regulation and investor protection?
Questrade has a safety score of 9/10 and is classified as having a high security level in this review. It is regulated by CIRO in Canada, with participation in an investor protection fund up to CAD 1,000,000 and a track record since 1999, but it does not offer negative balance protection.
What types of trading and investment accounts does Questrade offer?
Questrade provides several account types, including Demo, Standard, ECN/Raw spread, Micro, and Managed accounts, but it does not offer Cent, Swap Free, or VIP accounts. It also supports specialized accounts such as TFSA, Margin accounts, RRSP, RESP, trust management accounts, and Forex & CFD accounts for individuals and legal entities, with some options available only to Canadian citizens.
What do Questrade user reviews and feedback say about the broker?
Questrade has a user satisfaction score of 6.5/10 based on 21 reviews, with a rating distribution that includes 5% 5-star, 38% 4-star, 43% 3-star, 5% 2-star, and 10% 1-star evaluations. According to user reviews, overall sentiment is mixed, reflecting a combination of positive and neutral or critical experiences.
What are the deposit and withdrawal options and limits at Questrade?
Questrade supports deposits and withdrawals via bank cards, bank wire transfers, Neteller, and Bitcoin, with USD and CAD available as base account currencies. The minimum deposit is $1000 and the minimum withdrawal is $100, although the section notes these amounts may vary by account type and payment method and does not provide more detailed breakdowns.
What feedback is available on Questrade’s mobile trading apps?
Questrade offers mobile apps for iOS and Android with mobile alerts and 2FA support, but indicators are not supported on mobile. The apps have a safety score of 5.86/10 in this section, and the listed App Store (2.5) and Google Play (2.2) ratings suggest relatively weak user feedback, particularly on Android.
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