Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Questrade Pros & Cons
- A wide range of instruments.
- The broker is regulated by the Canadian IIROC.
- Instruments for passive investments.
- Various professional trading platforms.
- Low fees for ETFs.
- Fast account opening, especially for Canadian citizens.
- Relatively high commissions for Forex traders.
- Restrictions for Non-Canadian Customers.
- Limited choice of payment systems.
Questrade Inc. is a reliable broker that has been providing services since 1999. The company offers a wide range of trading instruments: currency pairs (Forex), stocks, ETFs, CFDs, options, bonds, mutual funds, and individual investment instruments. The main office is located in Toronto and this broker opens 200,000 new accounts each year. Questrade Inc. is a member of the Investment Industry Regulatory Organization of Canada (IIROC) and a member of the Canadian Investor Protection Fund (CIPF). Learn about Questrade Canada
TU Expert Verdict
Questrade demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Brokers Traders Prefer
Questrade User Reviews
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5-star
5%
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4-star
36%
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3-star
45%
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2-star
5%
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1-star
9%
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria7 /10The trading and non-trading commissions of Questrade have been analyzed and rated as having Medium fees, with a fees score of 7/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and FOREX.com, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No inactivity fee
- No deposit fee
- No withdrawal fee
- Complex fee structure
Trading Fees and Spread
Below, we evaluated and compared the trading commissions of Questrade with those of two competitors. We focused on the spreads and other transaction fees directly associated with executing trades (e.g commission per lot on an ECN account). This comparison aimed to provide a clear understanding of the cost efficiency of each broker.
Standard Account Spread
For Standard accounts, Questrade’s commissions are part of the floating spread, which varies with market conditions. Typical values are provided, but during high volatility, the spread may exceed these.
Questrade Standard spreads Questrade OANDA FOREX.com EUR/USD min, pips 0.8 0.1 0.7 EUR/USD max, pips 1.2 0.5 1.2 GPB/USD min, pips 0.8 0.1 0.9 GPB/USD max, pips 1.2 0.5 1.4 RAW/ECN Account Commission And Spread
The spread on ECN/RAW accounts is market-based and fluctuates, with average values given during active hours. It may vary during volatility spikes. A commission per lot is also charged.
Questrade RAW/ECN spreads Questrade OANDA FOREX.com Commission ($ per lot) The commission is the fee charged by the broker for trading one standard forex lot (100,000 units of the base currency). 3.5 3.5 5 EUR/USD avg spread 0.2 0.15 0.2 GBP/USD avg spread 0.3 0.2 0.4 Non-Trading Fees
We conducted a detailed analysis of the non-trading fees associated with Questrade. This review offers a comprehensive overview of the additional costs that may impact traders beyond regular trading activities.
Questrade Non-Trading Fees Questrade OANDA FOREX.com Deposit fee, % The indicated amount does not include possible fees from payment systems and banks. 0 0 0 Withdrawal fee, % The indicated amount does not include possible fees from payment systems and banks. 0 0 0 Withdrawal fee, USD The indicated amount does not include possible fees from payment systems and banks. 0-40 0-15 0 Inactivity fee ($, per month) 0 0 15 -
Is Questrade Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria9 /10Questrade has a safety score of 9/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- Track record over 27 years
- No negative balance protection
Questrade Regulators and Investor Protection Abbreviation Full Name Country of regulation Investor Protection Fund Regulation Level CIRO
Full Name Investment Industry Regulatory Organization of Canada Country of regulation Canada Investor Protection Fund CAD 1,000,000 Regulation Level Tier-1 Questrade Security Factors Foundation date 1999 Negative balance protection NoVerification (KYC) Yes -
Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.4 /10Questrade offers the following account options: Demo, Standard, ECN/Raw spread, Micro, Managed.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Demo account
- Forex account with Micro lots
- Low minimum deposit
- No VIP account option
- No Swap Free account
Questrade account types vs top competitors Questrade Plus500 OANDA Standard YesYesYesECN/Raw spread YesNoYesDemo YesYesYesCent NoNoNoMicro YesNoYesSwap Free NoNoYesVIP NoNoNoManaged YesNoNoQuestrade accounts trading conditions
Questrade offers a wide variety of accounts (some are only available to Canadian citizens), and customers can have multiple account types at the same time.
Account Type Description TFSA The Tax-Free Savings Account is not subject to capital gains and dividend taxes. It serves short and long-term purposes. You can apply the Margin Power service to your account to buy leveraged financial assets. A Margin account is a specialized account for leveraged investing. Accounts for legal entities Trust management accounts Forex & CFDs (individual and corporate) are accounts for Forex traders RRSP is a retirement savings account. RESP is an account for accumulating savings for education. Demo accounts and free transfer of an existing account from another broker are also available.
Questrade is a broker that connects directly to exchanges, and also uses ECN (Electronic Communication Networks) and ATS (Alternative Trading Systems) technologies to quickly execute trades with minimal costs.
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology5.5 /10Questrade received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
Questrade provides a reasonable range of deposit and withdrawal options with moderate fees, in line with industry standards.
- No deposit fee
- Bitcoin (BTC) accepted
- No withdrawal fee
- Low minimum withdrawal requirement
- BTC not available as a base account currency
- Limited deposit and withdrawal flexibility, leading to higher costs
- Wise not supported
What are Questrade deposit and withdrawal options?
Questrade provides a basic range of deposit and withdrawal options, covering essential methods in line with industry standards. This set of options is sufficient for most traders, with available methods Bank Card, Bank Wire, Neteller, BTC.
Questrade Deposit and Withdrawal Methods vs Competitors Questrade Plus500 OANDA Bank Wire YesYesYesBank card YesYesYesPayPal NoYesYesWise NoNoNoBTC YesNoYesWhat are Questrade base account currencies?
A wide range of base account currencies minimizes the need for currency conversion, potentially reducing transaction costs. Questrade supports the following base account currencies: USD, CAD.
What are Questrade's minimum deposit and withdrawal amounts?
The minimum deposit on Questrade is $1000, while the minimum withdrawal amount is $100. These minimums may vary depending on the chosen account type and payment method. For specific details, please contact Questrade’s support team.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria7.5 /10Questrade offers a wider selection of trading assets than the market average, with over 20000 tradable assets available, including 110 currency pairs.
- Passive income with bonds
- ETFs investing
- Indices trading
- Crypto trading not available
- Futures not available
Supported markets vs top competitors
We have compared the range of assets and markets supported by Questrade with its competitors, making it easier for you to find the perfect fit.
Questrade Plus500 OANDA Currency pairs 110 60 68 Total tradable assets The total tradable assets listed include all available instruments, including CFDs. Due to regional restrictions, certain CFDs may not be offered in some countries. For example, cryptocurrency CFDs are banned in the UK, and the U.S. has restrictions on CFDs. 20000 2800 129 Stocks YesYesYesCommodity futures NoYesYesCrypto Cryptocurrency CFDs are restricted or prohibited in certain regions due to regulatory limitations. These include the United Kingdom, China, Egypt, the United States and Canada. NoYesYesStock indices YesYesYesOptions NoYesNoInvestment options
We also explored the trading assets and products Questrade offers for beginner traders and investors who prefer not to engage in active trading.
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Trading Account Opening
Score:We evaluated Trading Account Opening at Questrade by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.6 /10We successfully registered an account with Questrade in 30 minutes. The KYC verification was completed within 3 business days. The minimum deposit amount at Questrade is $1000. The onboarding procedure works as expected, although there is room for improvement in speed and simplicity.
- Fully online account opening process
- Low minimum deposit requirement
- Account approval may require extra time depending on the documentation.
- Registration process may take longer than expected
Questrade account opening Questrade Plus500 OANDA Online Registration YesYesYesMinimum deposit $1000 $100 $0 Mandatory KYC YesYesYesRegistration time (min) 30 10 KYC time (days) 3 3 3 Is Questrade available in my country?
If you are a citizen of United States, the broker accepts clients from your country.
Please note that availability may vary due to regulatory requirements, so we recommend confirming directly with the broker for the most accurate and up-to-date information.
Account opening details
To start trading with Questrade, you need to become a client of the broker by opening a trading account. A quick guide looks like this:
Click Open Account on Questrade’s website.
After that, select the type of account.
After choosing an account, you will need to indicate your full name (as in your passport) and come up with a password. After that, a personal account will be created. To use all the functionality of the account, you need to create a profile by providing more information about yourself, your financial position, your attitude toward risk, and your goals for opening the account.
After creating the profile, you need to complete the creation of the selected account. In this case, the client will have to answer similar questions asked during the creation of the profile. So the procedure for opening an account may seem convoluted.
Also in the personal account, the client has access to:
- Various real-time reports on accounts.
- Forms for deposits and withdrawals of funds.
- Section for working with the affiliate program.
- Support interface.
- Section for downloading trading platforms.
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Trading platforms & tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn the assessment criteria4.8 /10Questrade received a score of 4.8/10, indicating a limited selection of trading platforms and tools. This reflects the absence of advanced platform options or a lack of additional features that could enhance the overall trading experience.
- Free VPS for uninterrupted trading
- Trading bots (EAs) allowed
- No TradingView integration
- No access to cTrader and its advanced tools.
Supported trading platforms
Questrade supports the following trading platforms: none. This selection covers the basic needs of most retail traders. We also compared Questrade’s platform availability with that of top competitors to assess its relative market position.
Questrade Plus500 OANDA MT4 NoNoYesMT5 NoNoYescTrader NoNoNoTradingView NoYesYesProprietary platform NoYesYesNinjaTrader NoNoNoWebTrader NoYesYesKey Questrade’s trading platform features
We also evaluated whether Questrade offers essential trading features that enhance user experience, accommodate various trading styles, and improve overall functionality.
Supported features 2FA YesAlerts NoTrading bots (EAs) YesOne-click trading NoScalping NoSupported indicators 120 Tradable assets 20000 Additional trading tools
Questrade offers several additional features designed to enhance the trading experience. These tools provide greater automation, deliver advanced market insights, and help improve trade execution.
Questrade trading tools vs competitors Questrade Plus500 OANDA Trading Central Trading Central is a leading provider of investment research and financial market commentary. Integration with Trading Central offers traders advanced analytics, trading signals, and expert market insights, aiding in more informed decision-making. NoNoNoAPI NoNoYesFree VPS YesNoYesStrategy (EA) builder A Strategy or EA builder is a tool that allows traders to create and test their own automated trading strategies without requiring programming skills. NoNoYesAutochartist Autochartist is a market scanning tool that identifies trading opportunities by analyzing chart patterns and key price levels. NoNoYes -
Mobile Apps
Score:This section assesses the quality and functionality of the broker’s mobile trading apps. It takes into account app ratings, number of downloads, platform features such as two-factor authentication (2FA), mobile alerts, and technical indicators, ensuring traders can manage positions and monitor markets effectively from their smartphones. Learn the assessment criteria5.9 /10Questrade supports mobile trading, offering dedicated apps for both iOS and Android. Questrade received 5.9/10 in this section, which suggests limited user interest or weak performance of the apps.
- Mobile alerts supported
- Supports mobile 2FA
- Weak user feedback on Android
- Weak user feedback on iOS
We compared Questrade with two top competitors by mobile downloads, app ratings, 2FA support, indicators, and trading alerts.
Questrade Plus500 OANDA Total downloads The parameter reflects the combined number of installations from both the Apple App Store and Google Play. It serves as an approximate indicator of the broker’s mobile trading app popularity and user adoption across platforms. 500,000 10,000,000 1,000,000 App Store score App store scores reflect the average user ratings of the broker’s mobile applications on the Apple App Store and Google Play. These ratings indicate user satisfaction based on criteria such as usability, stability, performance, and overall experience. 2.5 4.7 4.8 Google Play score 2.2 4.4 3.4 Mob. 2FA YesYesYesMob. Indicators NoYesYesMob. Alerts YesYesYes -
Customer Support
Score:We evaluated Customer Support at Questrade by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria3.7 /10The broker’s customer support shows noticeable weaknesses in responsiveness or communication quality. Delays in replies are common, and resolution may require repeated contact.
In TU testing, response speed was below expectations, and assistance was limited in depth. Traders who rely heavily on support may experience inconvenience.
InformationSupport service operators are available five days a week. Working hours: Monday-Friday, 7:30 am to 8:00 pm Eastern Standard Time.
- You can ask a question without being a client of the company in the online chat
- There is support in three languages: English, French, and Chinese
- No 24/7 support
Available communication channels with customer support specialists include:
- telephones;
- email — for questions related to the affiliate program;
- online chat on the website;
- feedback form.
Not only a registered client but also a trader without an active account can contact the support team.
Contacts Foundation date 1999 Registration address 5700 Yonge Street, Unit G1 Toronto, ON Canada M2M 4K2 Regulation CIRO Official site https://www.questrade.com/ Contacts support@questradeaffiliates.com 1.416.227.9876
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FAQs
How safe is Questrade in terms of regulation and investor protection?
Questrade has a safety score of 9/10 and is classified as having a high security level in this review. It is regulated by CIRO in Canada, with participation in an investor protection fund up to CAD 1,000,000 and a track record since 1999, but it does not offer negative balance protection.
What types of trading and investment accounts does Questrade offer?
Questrade provides several account types, including Demo, Standard, ECN/Raw spread, Micro, and Managed accounts, but it does not offer Cent, Swap Free, or VIP accounts. It also supports specialized accounts such as TFSA, Margin accounts, RRSP, RESP, trust management accounts, and Forex & CFD accounts for individuals and legal entities, with some options available only to Canadian citizens.
What do Questrade user reviews and feedback say about the broker?
Questrade has a user satisfaction score of 6.5/10 based on 21 reviews, with a rating distribution that includes 5% 5-star, 38% 4-star, 43% 3-star, 5% 2-star, and 10% 1-star evaluations. According to user reviews, overall sentiment is mixed, reflecting a combination of positive and neutral or critical experiences.
What are the deposit and withdrawal options and limits at Questrade?
Questrade supports deposits and withdrawals via bank cards, bank wire transfers, Neteller, and Bitcoin, with USD and CAD available as base account currencies. The minimum deposit is $1000 and the minimum withdrawal is $100, although the section notes these amounts may vary by account type and payment method and does not provide more detailed breakdowns.
What feedback is available on Questrade’s mobile trading apps?
Questrade offers mobile apps for iOS and Android with mobile alerts and 2FA support, but indicators are not supported on mobile. The apps have a safety score of 5.86/10 in this section, and the listed App Store (2.5) and Google Play (2.2) ratings suggest relatively weak user feedback, particularly on Android.
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