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Is Bithumb a Reliable Crypto Exchange? Is It Safe?

Andrey Mastykin
Written by:
Andrey Mastykin
Dan Blystone
Reviewed by:
Dan Blystone
Chinmay Soni
Fact-checked by:
Chinmay Soni
Updated:
June 05, 2026
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Bithumb isn't available in US
Bithumb REVIEW

According to our experts assessment, Bithumb is an exchange with the highest level of reliability and security. It consistently meets international compliance standards and applies advanced measures to protect user assets.

Anton Kharitonov
Anton Kharitonov
Chief Analytics Officer

According to our research, the following factors support Bithumb strong security profile:

Is Bithumb safety backed by government regulation?

Yes, Bithumb is Tier-1 regulated and operates under the supervision of top-tier financial authorities. This indicates a high level of transparency, strict compliance with international standards, and enhanced protection for client assets.

Bithumb is regulated in the following regions: South Korea

How strong are Bithumb security measures?

Overall, Bithumb adheres to the core security standards and industry best practices. We compared its protection level with leading exchanges to help you make the right choice.

Bithumb Security Measures
Cold wallet storage Yes Yes Yes
2FA Yes Yes Yes
Facial authentication No No Yes
Investor protection fund No No Yes

Has Bithumb ever suffered a successful hack?

Public sources indicate that Bithumb has experienced successful security incidents that resulted in customer losses. The exchange managed the incident and announced measures to strengthen its security.

What is the user feedback on Bithumb?

User ratings for Bithumb are an important indicator of both security and user experience. We collected an overall score from Traders Union users and ratings from app stores (App Store, Google Play), and compared them with the leaders in our crypto-exchange rankings

User Satisfaction Score At Traders Union, we use the Customer Satisfaction Score (CSAT) to gauge user satisfaction. CSAT is calculated from reviews on each exchange’s Traders Union profile. Our dataset spans 13+ years of user feedback.
6/10 7.6/10 7.2/10
Android App Score 2.9 4.5 4.3
iOS App Score 2 4.7 4.6

Expert Advice

Anton Kharitonov
Anton Kharitonov
Chief Analytics Officer

  • Examine internal controls and personnel practices
    Strong internal governance reduces insider risk. I check whether exchanges describe segregation of duties, background checks for staff in custody and ops, and role-based access controls. Good controls include separate teams for operations and audits, multi-party approvals for key operations, and strict change-management processes. Public documentation of governance (board oversight, security leadership, incident-response teams) indicates an organisation that treats security holistically, rather than an engineering team that’s solely firefighting day-to-day incidents.

Editors' Top Picks and Insights

All news

Team that worked on the article

Andrey Mastykin
Andrey Mastykin
Head of Company Reviews and Ratings

Andrey Mastykin is an experienced author, editor, and content strategist who has been with Traders Union since 2020. As an editor, he is meticulous about fact-checking and ensuring the accuracy of all information published on the Traders Union platform.

Learn about our editorial policies
Dan Blystone
Dan Blystone
Senior English Editor

Dan Blystone began his trading career in 1998 as an arbitrage clerk on the floor of the Chicago Mercantile Exchange (CME). He later traded bond and Eurex futures at proprietary firms such as Altea Trading, gaining valuable experience in high-frequency trading and risk management.

Chinmay Soni
Chinmay Soni
Head of Fact-Checking Department

Chinmay Soni is a financial analyst with more than 5 years of experience in working with stocks, Forex, derivatives, and other assets. As a founder of a boutique research firm and an active researcher, he covers various industries and fields, providing insights backed by statistical data.

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