Online Trading Starts Here
EN /brokers/crypto/view/bitspay/is-it-safe/
AR Arabic
AZ Azerbaijan
CS Czech
DA Danish
DE Deutsche
EL Greek
EN English
ES Spanish
ET Estonian
FI Finnish
FR French
HE Hebrew
HI Hindi
HU Hungarian
HY Armenian
IND Indonesian
IT Italian
JA Japan
KK Kazakh
KM Khmer
KO Korean
MS Melayu
NB Norwegian
NL Dutch
PL Polish
PT Portuguese
RO Romanian
... Русский
SQ Albanian
SV Swedish
TG Tajik
TH Thai
TL Tagalog
TR Turkish
UA Ukrainian
UR Urdu
UZ Uzbek
VI Vietnamese
ZH Chinese
Menu
Advertiser Disclosure

Is Bitspay a Reliable Crypto Exchange? Is It Safe?

Andrey Mastykin
Written by:
Andrey Mastykin
Dan Blystone
Reviewed by:
Dan Blystone
Chinmay Soni
Fact-checked by:
Chinmay Soni
Updated:
June 05, 2026
flag
Bitspay isn't available in US
Bitspay REVIEW

Our experts rate Bitspay as an exchange with a basic level of reliability and security, which may not be sufficient for risk-averse users. This often reflects the absence of Tier-1 regulation — that doesn’t automatically mean the exchange is unsafe, but Tier-1 oversight generally provides stronger investor protections.

Anton Kharitonov
Anton Kharitonov
Chief Analytics Officer

According to our research, the following factors determine Bitspay moderate regulation and safety profile:

Is Bitspay safety backed by government regulation?

Yes, Bitspay is government-regulated, meaning it operates under official oversight that ensures compliance with local financial requirements. However, it is not Tier-1 regulated, so the level of investor protection and transparency may be lower compared to top-tier jurisdictions.

Bitspay is regulated in the following regions:

How strong are Bitspay security measures?

Overall, Bitspay adheres to the core security standards and industry best practices. We compared its protection level with leading exchanges to help you make the right choice.

Bitspay Security Measures
Cold wallet storage No Yes Yes
2FA Yes Yes Yes
Facial authentication No No No
Investor protection fund No No Yes

Has Bitspay ever suffered a successful hack?

We conducted an audit of publicly available information and found no evidence of successful hacks against Bitspay. Public records, news coverage, and security disclosures contain no reports of breaches that resulted in loss of customer funds.

What is the user feedback on Bitspay?

User ratings for Bitspay are an important indicator of both security and user experience. We collected an overall score from Traders Union users and ratings from app stores (App Store, Google Play), and compared them with the leaders in our crypto-exchange rankings

User Satisfaction Score At Traders Union, we use the Customer Satisfaction Score (CSAT) to gauge user satisfaction. CSAT is calculated from reviews on each exchange’s Traders Union profile. Our dataset spans 13+ years of user feedback.
6/10 7.6/10 7.3/10
Android App Score 4.2 4.5 3.7
iOS App Score 4.1 4.7 4.7

Expert Advice

Anton Kharitonov
Anton Kharitonov
Chief Analytics Officer

  • Examine internal controls and personnel practices
    Strong internal governance reduces insider risk. I check whether exchanges describe segregation of duties, background checks for staff in custody and ops, and role-based access controls. Good controls include separate teams for operations and audits, multi-party approvals for key operations, and strict change-management processes. Public documentation of governance (board oversight, security leadership, incident-response teams) indicates an organisation that treats security holistically, rather than an engineering team that’s solely firefighting day-to-day incidents.

Editors' Top Picks and Insights

All news

Team that worked on the article

Andrey Mastykin
Andrey Mastykin
Head of Company Reviews and Ratings

Andrey Mastykin is an experienced author, editor, and content strategist who has been with Traders Union since 2020. As an editor, he is meticulous about fact-checking and ensuring the accuracy of all information published on the Traders Union platform.

Learn about our editorial policies
Dan Blystone
Dan Blystone
Senior English Editor

Dan Blystone began his trading career in 1998 as an arbitrage clerk on the floor of the Chicago Mercantile Exchange (CME). He later traded bond and Eurex futures at proprietary firms such as Altea Trading, gaining valuable experience in high-frequency trading and risk management.

Chinmay Soni
Chinmay Soni
Head of Fact-Checking Department

Chinmay Soni is a financial analyst with more than 5 years of experience in working with stocks, Forex, derivatives, and other assets. As a founder of a boutique research firm and an active researcher, he covers various industries and fields, providing insights backed by statistical data.

Table of Contents
Who We Are
Business Solutions
For Users
TU News
Popular Sections
Disclosures
CONTACT US
Legal
We are in Social Media
© IAFT Ltd., 2010-2026 All rights to the website are owned by IAFT Ltd.,
Registration number - HE 336186
  • Risk disclosure:

    Information on the TradersUnion.com website is for informational purposes only and does not constitute any motive or suggestion to visitors to invest money. Moreover, we hereby warn you that trading on the Forex and CFD markets is always a high risk. According to the statistics, 75-89% of customers lose the funds invested and only 11-25% of traders earn a profit. Trading in futures and options carries substantial risk of loss and is not suitable for every investor.

    That is why you should only invest money that you are prepared — or can afford — to lose at such high risks. Tradersunion.com does not provide any financial services, including investment or financial advisory services. Also, the Traders Union is not a broker and does not get money for trading in the Forex or CFD markets. Our website only provides information on brokers and the markets and helps its users to select the best brokerage company based on detailed information and objective analysis of brokers.

  • Disclaimer:

    Traders Union (TradersUnion.com) shall not be liable for the consequences of trading decisions made by the Client and for the possible loss of his capital resulting from the use of this website and information published on it.

    Forex market, CFD and cryptocurrency trading involves high risks and is not suitable for everyone. Before investing money, you need to adequately assess the level of your expertise and be aware of the risks, particularly in the context of trading with leverage. The information on this website is not intended for distribution or use by any person in any country or jurisdiction, where such distribution or use would be in violation of the local law or regulation. Any payments by Traders Union (TradersUnion.com) to the users of our website shall be legally interpreted solely as an incentive on our part for the activity on the website in the form of a deduction of a part of the advertising income; they shall not be a subject of any claims of our users or our obligations, a subject of disputes, as well as cannot be considered in relation to the services provided to users by brokers, both in fact and in their completeness and volume. The administration of the website shall not be liable for the content of user comments and reviews about the companies and shall not verify whether the authors of the reviews are indeed real clients of a specific company. All reviews, both negative and positive are published on the website without verification of their reliability; only offensive reviews that call for violence or any kind of discrimination and also reviews published from one group of IP addresses are moderated and removed. The authors of the materials shall be fully liable for the accuracy, completeness and impartiality of any information in the articles and reviews, including in the context of their use or mention of any brand names or trademarks. All mentions of the names of companies and their brands in any materials on the website shall be made in the context of communication of socially important information to the people about their activities by independent journalists, who are the authors. All evaluations and indicators on the website express the subjective opinion of the authors of the reviews (articles) and shall not be viewed as accurate statements and be a subject of disputes and claims against Traders Union.

  • Disclosure of advertisers and revenues:

    All the services on the Tradersunion.com website are free for you to use. Our team spends thousands of hours per annum researching brokers and gathering information about them to help investors all over the world to choose reliable companies and to avoid fraudsters.

    Indeed, the curating, sourcing, and organization of this process requires substantial financial investment by Tradersunion.com, which the website earns in the form of advertising payments. There are two types of advertising services on the website — direct advertising or partner (broker) participation programs. However, no services purchased by our partners shall affect the recommendations on our website, or our opinions, or ratings. Our ratings are based on our objective rating criteria and methodology; and the results are always equally and fairly applied to each broker. The work of our content authors and research groups does not involve any interaction with our advertisers and they do not have access to data concerning the amount of advertising purchased. For over 10 years we consider our independence, absolute openness, and objectivity as our main priority. Please follow the links to each of our affiliated broker’s websites. This will help Tradersunion.com to continue to provide our services to you for free.

onepercentfortheplanet.org World Association of News Publishers https://gdpr.eu/ GDPR